View Full Version : Monthly Station Cash MIA?
Jelrak
09-03-2012, 11:48 PM
<p>Hi I am currently a monthly subscriber (autorenew), and seem to have not received my monthly station cash from my membership. I would guess it happens normally around the same time the billing cycles occur. Infact I just hit another billing cycle last week so I may be missing two months (I don't see a transaction record in my SC balance in my account.) , but not certain (my play time is sporadic at best currently).</p><p>Thank you!!</p>
Jelrak
09-04-2012, 12:01 AM
<p>Just for reference here is my support ticket number <strong>#120903-001569 .</strong></p><p>Thanks!!</p>
Feylone
09-04-2012, 11:05 AM
Mine doesn't show in the transaction records, but I have gotten it. I keep and eye on my balance and it usually shows within a few days of my billing date. I've seen it take a week, but other than that I've gotten it.
Jelrak
09-04-2012, 02:46 PM
<p>Yup I actually had this issue before unfortunately - the last time I renewed my membership. I did get the inital 500 when I resubbed but after that it never came.</p>
Jelrak
09-04-2012, 02:50 PM
<p>Ticket was closed and solved!! Thank you!</p>
TSR-SeanF
09-04-2012, 04:08 PM
<p>I am happy you were able to resolve your issue <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /> Please contact us again if you require any further assistance.</p>
Suprchik407
09-04-2012, 11:19 PM
<p>I am having the same issue as you but could not get it resolved. SOE Rep Alex said he would help me over a week ago and then after no response or help. Nothing has been done except normal CS closing my ticket unresolved.</p><p>Why am I being ignored?</p>
TSR-AlexS
09-05-2012, 07:31 PM
<p><cite>Furbaby@Nektulos wrote:</cite></p><blockquote><p>I am having the same issue as you but could not get it resolved. SOE Rep Alex said he would help me over a week ago and then after no response or help. Nothing has been done except normal CS closing my ticket unresolved.</p><p>Why am I being ignored?</p></blockquote><p>Furbaby, please pm me your ticket reference number so I find out what's going on. <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></p>
Suprchik407
09-06-2012, 02:27 AM
<p>Hi, I pmed you the number but here it is just in case <span > ticket # 120823-000971</span></p>
TSR-AlexS
09-07-2012, 03:40 PM
<p><cite>Furbaby@Nektulos wrote:</cite></p><blockquote><p>Hi, I pmed you the number but here it is just in case <span> ticket # 120823-000971</span></p></blockquote><p>Cool thanks man, I'm looking over it now. <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /></p>
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