Cannot buy station cash error message

[stayx]

<p>hello,</p><p>i cannot buy station cash via website and receive an error messages, it means UPS! We cant find the site...</p><p><img src="http://img.xrmb2.net/images/808599.jpeg" width="1017" height="260" /></p>

[TSR-SeanF]

<p>We will need to take a look at your account in order to assist you further with this issue. You can do so at the following link:</p><p><a href="http://help.station.sony.com/app/ask/session/L2F2LzEvdGltZS8xMzQ1ODI2NzkzL3NpZC90Qm5YTXY0bA%3D% 3D" target="_blank" rel="nofollow">http://help.station.sony.com/app/as...m5YTXY0bA%3D%3D</a></p>

[stayx]

<p>I dont think that it is an account related problem, we have test it on 5! different Accounts from some players and all have the same problem.</p><p>We have test to buy station cash from ingame and it works well, i think its an website problem and not a account problem <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /></p><p>Thanks and i hope you will find a solution really soon.</p><p>Greetz</p>

[TSR-AlexS]

<p><cite>Sunje@Valor wrote:</cite></p><blockquote><p>I dont think that it is an account related problem, we have test it on 5! different Accounts from some players and all have the same problem.</p><p>We have test to buy station cash from ingame and it works well, i think its an website problem and not a account problem <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /></p><p>Thanks and i hope you will find a solution really soon.</p><p>Greetz</p></blockquote><p> Have you already submitted a support ticket? If you have, please PM TSR SeanF or myself so we can look into it. <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></p>

[stayx]

<p>Hey,</p><p>no i dont have create a support ticket, when i create one its in german and i dont know if you understand the german language <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /></p><p>I mean guys its so easy its a problem from YOUR website and i dont think that you need a ticket to fix it, however when you dont fix it i cant buy station cash <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /> its not a problem for me i save so much money <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /></p><p>Greetz</p>

[TSR-AlexS]

<p><cite>Sunje@Valor wrote:</cite></p><blockquote><p>Hey,</p><p>no i dont have create a support ticket, when i create one its in german and i dont know if you understand the german language <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></p><p>I mean guys its so easy its a problem from YOUR website and i dont think that you need a ticket to fix it, however when you dont fix it i cant buy station cash <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /> its not a problem for me i save so much money <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></p><p>Greetz</p></blockquote><p>Greetz, we do have a German support team. You can get their number from the link below:</p><p><img src="http://www.station.sony.com/support/kb/de.jpg" border="0" /> <span style="text-decoration: underline;">DE</span>:  <strong>(49) 180 500 7774</strong>               Monday through Friday 16:00 - 20:30 and 21:30 - 24:00 CET (excluding holidays)</p><p><a href="http://help.station.sony.com/app/answers/detail/a_id/28939" target="_blank">Contacting Customer Service</a></p>

[hexalobular]

<p>I got the same message (in english) when I went via the SOE homepage but it worked fine if I went via the Everquest II page.</p>

[TSR-AlexS]

<p><cite>hexalobular wrote:</cite></p><blockquote><p>I got the same message (in english) when I went via the SOE homepage but it worked fine if I went via the Everquest II page.</p></blockquote><p>Have yo utried using a different browser, Hex? <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></p>