LON and Veteran Awards concern

[Ceebia]

<p>I noted folks been getting the LON freebie card sets, I haven't for the last 3 months... also I just hit 3 year and I am a gold account, no plans on getting over it but no 3 year veteran award.  I was wondering if something changed for this.  Someone suggested petition, but I never had luck with those, so thought I would ask about it here.</p>

[TSR-AlexS]

<p><cite>Ceebia wrote:</cite></p><blockquote><p>I noted folks been getting the LON freebie card sets, I haven't for the last 3 months... also I just hit 3 year and I am a gold account, no plans on getting over it but no 3 year veteran award.  I was wondering if something changed for this.  Someone suggested petition, but I never had luck with those, so thought I would ask about it here.</p></blockquote><p>Hello Ceebia! I'd recommend submitting a support ticket to our TCG team so they can figure out why you haven't been receiving your freebie card sets. As for your veteran rewards, you will need to send a support ticket to our billing team to assist you with that. Sorry for the inconvenience. <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p>