Just bought subscription, cannot log in

[Naidiar]

<p>I just paid fora subscription, but I get:</p><p>"<span style="font-family: Arial, Helvetica, sans-serif;">You need to setup a subscription. Please</span><span style="font-family: Arial, Helvetica, sans-serif;"> </span><a href="https://account.station.sony.com/authenticated/cam/subscriptionsInfo.action?theme=eq2" target="_blank">click here</a><span style="font-family: Arial, Helvetica, sans-serif;"> </span><span style="font-family: Arial, Helvetica, sans-serif;">to start this process"</span></p><p>when I try to log in.  Can someone help me, as I'd like to play a bit tomorrow and it looks there is not support on the weekends <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[Lamatu]

<p>Please see my post in the following thread for how to view your membership info to see if its correct.</p><p><a rel="nofollow" href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=520946" target="_blank">http://forums.station.sony.com/eq2/...topic_id=520946</a></p><p>Also within that thread you may want to send Private Message to <span><a href="http://forums.station.sony.com/eq2/user/profile.m?user_id=610729"><strong><span style="color: #ff0000;">TSR-AlexS</span></strong></a> about your situation. He posted on a Saturday and maybe he does on Sundays.</span></p><p>If Monday rolls around and you still need help you can use Live Chat<span > Monday - Friday:  </span> <span > 10:00 AM - 07:00 PM PDT </span> <a rel="nofollow" href="http://help.station.sony.com/app/chat/chat_launch" target="_blank">http://help.station.sony.com/app/chat/chat_launch</a></p><p>or call <strong><span style="text-decoration: underline;">858 537-0898</span></strong>, Monday through Friday from 7:00am - 7:00pm PT</p>

[Naidiar]

<p>Thanks a lot!  I went through the post, everything seems to be legit via the website.  I ended up PMing TSR-AlexS as well.</p>

[Zarinthia]

<p>I'm having exactly the same problem - they payment ended with an error-please contact support, but the money has left my account and payment history shows it as being made.</p><p>Not impressed <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[TSR-AlexS]

<p>If you've already created a ticket, please PM either TSR SeanF and I so we can personally look into the issue. <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p>