View Full Version : Why Can't we use Paypal for recurring gold subs?
rowanleigh
07-04-2012, 11:10 PM
<p>For four months now, I have tried and tried to subscribe for a recurring gold membership with four different cards, two credit cards, one debit, and one prepaid debit card. Each time, I recieve the error message, "your card provider does not allow this card to be used for this type of transaction." I call the card companies, they say they do, I call Account Support at SOE they say "it's not us it's them tell them to accept the $1.00 ping we send them" I call back the credit card companies, they say, "it's not us, it's them, we DO accept the $1.00 ping test". </p><p>Every single card company cannot be them, it has to be you, SOE. I thought I didnt' mind having the slight inconvience of driving to the "good Wal-mart-(30 miles away) picking up the time card, and having all the restrictions of non-recurring subscription, but I really do mind not having the full access that recurring gold memberships allow.</p><p>I am not opening a new credit or bank debit card on the off chance that it might be "them" and not "us"(SOE). I noticed today when buying SC from SOE website, you allow paypal purchases. Why can't we have paypal has an option for gold recurring memberships? I know Netflix allows this option. I know about five people in my guild have had the same issue as I have, and they too would be happy to use paypal for their recurring gold memberships.</p>
TSR-AlexS
07-10-2012, 03:00 PM
<p>Hello Rowan! I appreciate the feedback. I will forward this to the appropriate team. I think its a great idea myself, but the more feedback we can get, the better our chances of getting the changes everyone wants to see. <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p>
rowanleigh
07-11-2012, 07:28 PM
<p>Thanks Alex. I would prefer never to have to step in a store again, and would love the paypal option. I will see if I can get more people to come here and give their feedback if it helps the powers that be decide. </p>
TheSpin
07-11-2012, 07:37 PM
I would love paypal as a subscription method as well. Once you're signed up for paypal, it's just a really handy tool to consolidate all online expenses.
TSR-AlexS
07-12-2012, 03:24 PM
<p><cite>rowanleigh wrote:</cite></p><blockquote><p>Thanks Alex. I would prefer never to have to step in a store again, and would love the paypal option. I will see if I can get more people to come here and give their feedback if it helps the powers that be decide. </p></blockquote><p>No problem Rowan, Have your friends post here if they feel the same. I will be monitoring it everyday <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p>
Swifthawke33
07-22-2012, 03:32 PM
<p>I've been playing SOE games since EQ1, 2000 and would LOVE the option to have a recurring account using Paypal. I have three accounts at the moment, all only on free to play. If Paypal recurring was an option I would put at least two of my accounts on a recurring payment subscription.</p><p>Thanks for looking in on this for us.</p>
TSR-AlexS
07-22-2012, 07:15 PM
<p><cite>Swifthawke33 wrote:</cite></p><blockquote><p>I've been playing SOE games since EQ1, 2000 and would LOVE the option to have a recurring account using Paypal. I have three accounts at the moment, all only on free to play. If Paypal recurring was an option I would put at least two of my accounts on a recurring payment subscription.</p><p>Thanks for looking in on this for us.</p></blockquote><p>No problem my friend! The more players with similar feedback, the higher the chance we can get this added <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /> Thanks for being a loyal player for all these years! <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p>
Astaer
07-23-2012, 06:53 AM
<p>Yes, I agree with this. I use Paypal for a lot of things, and it would be ideal if I could use it as a subscription payment method. </p><p>I am a European player. I don't have a credit card and am not used to needing one. Paypal is what I use most. </p>
Theelepel
08-28-2012, 12:57 PM
<p>and another paypal fan, paypal works.</p>
Meyaah
08-30-2012, 12:18 PM
<p><span style="font-family: "Verdana","sans-serif"; color: black; font-size: 9pt;">I would love for PayPal to be added as a payment option for subscriptions. Neither my credit card nor my Visa debit card will allow me to subscribe. Every time I try I get calls from their fraud protection people. My bank went so far as to tell me that the charges were coming from a source known for fraudulent charges.</span></p>
TSR-AlexS
09-01-2012, 05:29 PM
<p>Again we appreciate your feedback! <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p>
Derpina
09-05-2012, 07:35 AM
<p>Paypal lover here too.</p><p>When my sub runs out in december i was thinking of just leaving it at that.</p><p>walmart cards, and credit cards are not my cup of tea.</p><p>Paypal on the other hand would work just fine, since paypal takes care of it's customers. At least in my experience.</p><p>+1 for paypal..</p><p>+10 for bringing SC payment back.</p>
TSR-AlexS
09-08-2012, 04:30 PM
<p>We appreciate the feedback and will be forwarding your concerns to the right department! <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p>
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