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View Full Version : Consistantly Low Framerate


BillieJoe108
05-29-2012, 04:05 AM
<p>I'll start by saying that I've played this game previously, a year or so ago, while on the same system that I'm on now (Save for the video card which is newer), and I've never encountered this problem as I am now.</p><p>Mainly, I'm getting a consistantly low framerate, of 5 - 10 in cities (Freeport seems to be the worst), with slightly higher performances in open zones (10 - 20).  All in all, it's just consistantly lower than it's ever been the previous times I've played.</p><p>First thing I tried to resolve this was the obvious, lowering the graphics settings.  Minor changes, such as complex shader distance is what I tried first...  Nothing.   Then, just earlier this evening I decided to go all out, and set every single setting to lowest possible option or off completely.</p><p>The result was the game appearing as it is in the picture below, and only improving it's framerate by about 4 or 5...  Little to no change at all, in other words.</p><p><img src="http://s15.postimage.org/rjvzabpih/image.jpg" /></p><p>Other things I've attempted are defragmenting my HD, checking my video card drivers, closing background applications.  Nothing seems to make a significant change, so I'm really at a loss for what's going on here, with this low performance...</p><p>While I'm aware my system is on the lower end, I know for a fact it has worked with this game in the past.  Also, from my understanding, as my system is a single core CPU, that should actually help a little with this game...</p><p>Anyways, DxDiag is as follows:</p><p>------------------System Information------------------Time of this report: 5/29/2012, 03:01:57       Machine name: HOME-8C8E0EE1A6   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.111025-1629)           Language: English (Regional Setting: English)System Manufacturer: Dell Inc.                       System Model: Dimension 5100                              BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03          Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)             Memory: 3326MB RAM          Page File: 1362MB used, 7301MB available        Windows Dir: C:WINDOWS    DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found     DxDiag Version: 5.03.2600.5512 32bit Unicode------------DxDiag Notes------------  DirectX Files Tab: No problems found.      Display Tab 1: No problems found.        Sound Tab 1: No problems found.        Sound Tab 2: No problems found.        Sound Tab 3: No problems found.          Music Tab: No problems found.          Input Tab: No problems found.        Network Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (n/a)DirectDraw:  0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)---------------Display Devices---------------        Card name: NVIDIA GeForce GT 240     Manufacturer: NVIDIA        Chip type: GeForce GT 240         DAC type: Integrated RAMDAC       Device Key: EnumPCIVEN_10DE&DEV_0CA3&SUBSYS_12463842&REV_A2   Display Memory: 1024.0 MB     Current Mode: 1360 x 768 (32 bit) (60Hz)          Monitor: Plug and Play Monitor  Monitor Max Res: 1600,1200      Driver Name: nv4_disp.dll   Driver Version: 6.14.0012.9573 (English)      DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 2/10/2012 00:10:00, 4309760 bytes      WHQL Logo'd: Yes  WHQL Date Stamp: n/a              VDD: n/a         Mini VDD: nv4_mini.sys    Mini VDD Date: 2/10/2012 00:10:00, 13415040 bytesDevice Identifier: {D7B71E3E-4FE3-11CF-977E-4A3203C2CB35}        Vendor ID: 0x10DE        Device ID: 0x0CA3        SubSys ID: 0x12463842      Revision ID: 0x00A2      Revision ID: 0x00A2      Video Accel: ModeMPEG2_C ModeMPEG2_D  Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch          Registry: OK     DDraw Status: Enabled       D3D Status: Enabled       AGP Status: EnabledDDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run-------------Sound Devices-------------            Description: SigmaTel Audio Default Sound Playback: Yes Default Voice Playback: Yes            Hardware ID: HDAUDIOFUNC_01&VEN_8384&DEV_7680&SUBSYS_102801AB&REV_1032        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: sthda.sys         Driver Version: 5.10.4823.0000 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 11/16/2005 15:36:00, 1047816 bytes            Other Files:         Driver Provider: SigmaTel         HW Accel Level: Full              Cap Flags: 0xB5B    Min/Max Sample Rate: 44100, 192000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No               Registry: OK      Sound Test Result: Not run            Description: Modem #0 Line Playback (emulated) Default Sound Playback: No Default Voice Playback: No            Hardware ID:         Manufacturer ID: 1             Product ID: 81                   Type: Emulated            Driver Name:          Driver Version:       Driver Attributes:             WHQL Logo'd:           Date and Size:             Other Files:         Driver Provider:          HW Accel Level: Full              Cap Flags: 0x0    Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No               Registry: OK      Sound Test Result: Not run            Description: NVIDIA High Definition Audio Default Sound Playback: No Default Voice Playback: No            Hardware ID: HDAUDIOFUNC_01&VEN_10DE&DEV_000D&SUBSYS_10DE0101&REV_1001        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: nvhda32.sys         Driver Version: 1.03.0012.0000 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 1/17/2012 08:45:58, 123712 bytes            Other Files:         Driver Provider: NVIDIA Corporation         HW Accel Level: Full              Cap Flags: 0xB5B    Min/Max Sample Rate: 44100, 48000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No               Registry: OK      Sound Test Result: Not run</p>

BillieJoe108
05-29-2012, 04:06 AM
<p>---------------------Sound Capture Devices---------------------            Description: SigmaTel Audio  Default Sound Capture: Yes  Default Voice Capture: Yes            Driver Name: sthda.sys         Driver Version: 5.10.4823.0000 (English)      Driver Attributes: Final Retail          Date and Size: 11/16/2005 15:36:00, 1047816 bytes              Cap Flags: 0x41           Format Flags: 0xCC0            Description: Modem #0 Line Record (emulated)  Default Sound Capture: No  Default Voice Capture: No            Driver Name:          Driver Version:       Driver Attributes:           Date and Size:               Cap Flags: 0x20           Format Flags: 0x0-----------DirectMusic-----------        DLS Path: C:WINDOWSSYSTEM32driversGM.DLS     DLS Version: 1.00.0016.0002    Acceleration: n/a           Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port                  NVIDIA High Definition Audio, Software (Kernel Mode), Output, DLS, Internal                  Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal                  Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal        Registry: OK     Test Result: Not run-------------------DirectInput Devices-------------------      Device Name: Mouse         Attached: 1    Controller ID: n/aVendor/Product ID: n/a        FF Driver: n/a      Device Name: Keyboard         Attached: 1    Controller ID: n/aVendor/Product ID: n/a        FF Driver: n/aPoll w/ Interrupt: No         Registry: OK-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x8086, 0x27C9| Matching Device ID: usbroot_hub| Service: usbhub| Driver: usbhub.sys, 4/13/2008 14:45:38, 59520 bytes| Driver: usbd.sys, 8/4/2004 06:00:00, 4736 bytes----------------Gameport Devices----------------------------PS/2 Devices------------+ HID Keyboard Device| Vendor/Product ID: 0x413C, 0x2005| Matching Device ID: hid_device_system_keyboard| Service: kbdhid| Driver: kbdhid.sys, 4/13/2008 14:39:48, 14592 bytes| Driver: kbdclass.sys, 4/13/2008 14:39:47, 24576 bytes| + Terminal Server Keyboard Driver| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| Driver: termdd.sys, 4/13/2008 20:13:20, 40840 bytes| Driver: kbdclass.sys, 4/13/2008 14:39:47, 24576 bytes| + HID-compliant mouse| Vendor/Product ID: 0x046D, 0xC05A| Matching Device ID: hid_device_system_mouse| Service: mouhid| Driver: mouclass.sys, 4/13/2008 14:39:47, 23040 bytes| Driver: mouhid.sys, 8/4/2004 06:00:00, 12160 bytes| + Terminal Server Mouse Driver| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD| Driver: termdd.sys, 4/13/2008 20:13:20, 40840 bytes| Driver: mouclass.sys, 4/13/2008 14:39:47, 23040 bytes----------------------------DirectPlay Service Providers----------------------------DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not runDirectPlay Test Result: Not runRegistry: OK-------------------DirectPlay Adapters-------------------DirectPlay8 Modem Service Provider: Conexant D850 56K V.9x DFVc ModemDirectPlay8 Serial Service Provider: COM3DirectPlay8 TCP/IP Service Provider: Local Area Connection 2 - IPv4 - -----------------------DirectPlay Voice Codecs-----------------------Voxware VR12 1.4kbit/sVoxware SC06 6.4kbit/sVoxware SC03 3.2kbit/sMS-PCM 64 kbit/sMS-ADPCM 32.8 kbit/sMicrosoft GSM 6.10 13 kbit/sTrueSpeech(TM) 8.6 kbit/s-------------------------DirectPlay Lobbyable Apps-------------------------------------------------Disk & DVD/CD-ROM Drives------------------------      Drive: C: Free Space: 120.2 GBTotal Space: 238.4 GBFile System: NTFS      Model: WDC WD2500AAJS-75B4A0      Drive: D:      Model: TSSTcorp CDDVDW SH-S202J     Driver: c:windowssystem32driverscdrom.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:46, 62976 bytes      Drive: F:      Model: ERI SHQFKP67 SCSI CdRom Device     Driver: c:windowssystem32driverscdrom.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:46, 62976 bytes      Drive: E:      Model: DTSOFT Virtual CdRom Device     Driver: c:windowssystem32driverscdrom.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:46, 62976 bytes</p>

TSR-AlexS
06-02-2012, 08:10 PM
<p>BillieJoe, I'm sorry you're encountering performance issues in the game. I would recommend submitting a ticket to our technical support ticket so they can assist you with this issue. Please include your Dxdiag and your msinfo to expedite the process. <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p>