Changing from All Pass to EQ2 Gold

[SiegaPlays]

<p>Do you guys know that you are preventing euro players to change from their current all pass plan to eq2 gold plan?</p><p>When I click the change button on the soe.com account site, I get a message about all pass plan not being available, but no option to choose something else - which makes no sense, when I am actually trying to change to something else <img src="/eq2/images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" /></p><p>I'll wait until July to try again, when my old CC stops working, but the response on trying now is really odd.</p>

[TSR-AlexS]

<p><cite>SiegaPlays wrote:</cite></p><blockquote><p>Do you guys know that you are preventing euro players to change from their current all pass plan to eq2 gold plan?</p><p>When I click the change button on the soe.com account site, I get a message about all pass plan not being available, but no option to choose something else - which makes no sense, when I am actually trying to change to something else <img src="/eq2/images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" /></p><p>I'll wait until July to try again, when my old CC stops working, but the response on trying now is really odd.</p></blockquote><p>Siega, unfortuantely, the all access pass is no longer available for European players. Sorry for the inconvenience my friend. <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p>

[SiegaPlays]

<p>Could I ask you to reread my post <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> Since you didn't get the message.</p>

[Wingrider01]

<p>way I did was cancel the re-occurring, when it ran out I subscribed to gold</p>

[SiegaPlays]

<p><p>Never mind.</p></p><p>Stopping to sub when my CC is renewed is a completely viable option to changing my sub, since there is no information about how to change it on the mentioned page, where it should have been.</p><p>Using use cases 1o1, don't loose money on bad design.</p>

[SiegaPlays]

<p><cite>Wingrider01 wrote:</cite></p><blockquote><p>way I did was cancel the re-occurring, when it ran out I subscribed to gold</p></blockquote><p>I know. Use case problem is that there is not any information on that page about having to do it that way to CHANGE sub from one type to another = bad design/undeveloped content.</p>

[TSR-AlexS]

<p><cite>SiegaPlays wrote:</cite></p><blockquote><p><cite>Wingrider01 wrote:</cite></p><blockquote><p>way I did was cancel the re-occurring, when it ran out I subscribed to gold</p></blockquote><p>I know. Use case problem is that there is not any information on that page about having to do it that way to CHANGE sub from one type to another = bad design/undeveloped content.</p></blockquote><p>Siega, tech support does not control the functionality of the website. However, I will be more than happy to forward this to the approriate team. Thanks for the feedback my friend! <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></p>

[SiegaPlays]

<p>Thank you, that was what I was aiming for <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>Weather is too hot, I am letting my hotheadedness go off on poor tech supporters, sorry about that <img src="/eq2/images/smilies/136dd33cba83140c7ce38db096d05aed.gif" border="0" /></p><p>Should save it for SOE executives <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /></p>

[TSR-AlexS]

<p><cite>SiegaPlays wrote:</cite></p><blockquote><p>Thank you, that was what I was aiming for <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p><p>Weather is too hot, I am letting my hotheadedness go off on poor tech supporters, sorry about that <img src="/eq2/images/smilies/136dd33cba83140c7ce38db096d05aed.gif" border="0" /></p><p>Should save it for SOE executives <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></p></blockquote><p>lol <img src="/eq2/images/smilies/97ada74b88049a6d50a6ed40898a03d7.gif" border="0" /> It's not a problem Siega, I'm a gamer too so I understand how frustrating it is. I'll let you guys know if I have any updates. <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p>