Cannot buy SC on fourth account

[Guy De Alsace]

<p>This has happened on all three times triple SC has been offered. I have four accounts, I can buy SC on three accounts. I get an error every time with my fourth account. Updated credit card details etc still cannot buy.</p><p>I've logged a support ticket with the same result as last time - my bank has refused it. I can buy fine when there is no promo, just unable to purchase SC whenever there is a promo. I bought £30+ SC for my other three accounts without issue.</p><p>Support is completely useless as they just wash their hands of it saying my bank is the issue. I think the marketplace is unable to handle mutliple accounts with success. If my bank was the issue I would not have been able to buy on the other three accounts.</p><p>Once we are sold off to PSS1 I cannot even get SOE support. Not a happy bunny tonight...</p>

[TSR-AlexS]

<p><cite>Guy De Alsace wrote:</cite></p><blockquote><p>This has happened on all three times triple SC has been offered. I have four accounts, I can buy SC on three accounts. I get an error every time with my fourth account. Updated credit card details etc still cannot buy.</p><p>I've logged a support ticket with the same result as last time - my bank has refused it. I can buy fine when there is no promo, just unable to purchase SC whenever there is a promo. I bought £30+ SC for my other three accounts without issue.</p><p>Support is completely useless as they just wash their hands of it saying my bank is the issue. I think the marketplace is unable to handle mutliple accounts with success. If my bank was the issue I would not have been able to buy on the other three accounts.</p><p>Once we are sold off to PSS1 I cannot even get SOE support. Not a happy bunny tonight...</p></blockquote><p><span >Hello Guy de Alsace! Sorry for the late response. We did have some issues with our station cash system that day so I would recommend sending a support ticket so we can investigate in the matter. Thank you again for your patience! <img src="../images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></span></p>