Log in

View Full Version : Get Triple Station Cash on 4/28/12 ONLY!


Piestro
04-27-2012, 09:19 PM
<p><p style="text-align: center;"><img src="http://www.soe.com/images/community/promotions/ecomm/triplesc/TripleStationCash_500x200.jpg" width="500" height="200" /></p><p style="text-align: center;"> </p><p style="text-align: center;">Get TRIPLE Station Cash for 24 hours only!</p><p style="text-align: center;">Hurry! This offer ends at midnight!</p><p style="text-align: center;"> </p><p style="text-align: center;"><a href="http://www.soe.com/stationcash/"><img src="http://www.soe.com/images/community/promotions/ecomm/SOE_DSC_BuyNow.jpg" border="0" width="281" height="45" /></a></p><h1></h1><p>*Valid from 12:00AM PDT 4/28/2012 through 12:00AM PDT 4/29/2012.  Excludes purchases of SC made by SMS.</p></p>

Varinn
04-28-2012, 02:47 PM
<p>I just came back to the game, followed the link, and bought station cash and didn't get the triple bonus.  Who should I contact?</p>

SisterTheresa
04-28-2012, 02:55 PM
<p><cite>Varinn wrote:</cite></p><blockquote><p>I just came back to the game, followed the link, and bought station cash and didn't get the triple bonus.  Who should I contact?</p></blockquote><p>Here is the link from the Knowledge Base on how you can contact CS for EQ2:  <a href="http://soe-ing.custhelp.com/app/answers/detail/a_id/28939/kw/contact/p/20/session/L3RpbWUvMTMzNTYzNTY3NC9zaWQvTnhDVExOV2s%3D">http://soe-ing.custhelp.com/app/ans...vTnhDVExOV2s%3D</a></p><p>Check for your receipt in your e-mail.  <span style="text-decoration: line-through;">then I"d use either Live Chat if you can or call if you don't mind the charge.</span></p><p><span style="text-decoration: line-through;">Not sure if you'd need to go through the Account/Billing area or General though with SC.</span></p><p>ADD:  Okay, it looks like Live Chat and phone support are not open in the weekends .. and you might not get an answer from Piestro today either.  So you might just have to put in a ticket to Account/Billing.</p>

dormer4
04-28-2012, 06:00 PM
<p>i ran into the same problem today i went to Walmart in Canada they didn't have the cards so i tried EB Games and bought 4 of them went to the soe site and entered the codes and was only credited the value of the card didn't get the triple amount advertised in game submitted a support ticket to billing guess we have to wait till monday to get it cleared up</p>

Kesstryl
04-28-2012, 09:44 PM
<p>My accounts (mine and my husband's) will not not accept the station cash cards that I bought from walmart today.  The error message I'm getting on all accounts are this </p><p>"<span style="background-color: #ea3131; color: #ffffff; font-family: arial; text-align: left;">It appears that the Activation Code you entered may not be applied to this account due to its current status. For more information, please submit an incident to our Account Support department at <a href="http://www.soe.com/support." target="_blank" rel="nofollow">www.soe.com/support.</a>"</span></p><p>So now what, put in a ticket and hope I get triple cash when they get around to it?</p>

Krystalea
04-28-2012, 10:00 PM
<p>I am getting the same message for my husband and I</p>

Senya
04-28-2012, 10:03 PM
<p>My husband and I are having the same problem.  Exact same message.</p>

Kwibble
04-28-2012, 10:10 PM
<p>Same problem here.  Six cards from WalMart (two for me, four for my brother), and all are giving the same error.</p>

CoLD MeTaL
04-28-2012, 10:11 PM
<p><cite>Kesstryl wrote:</cite></p><blockquote><p>My accounts (mine and my husband's) will not not accept the station cash cards that I bought from walmart today.  The error message I'm getting on all accounts are this </p><p>"<span style="text-align: left; background-color: #ea3131; font-family: arial; color: #ffffff;">It appears that the Activation Code you entered may not be applied to this account due to its current status. For more information, please submit an incident to our Account Support department at <a rel="nofollow" href="http://www.soe.com/support." target="_blank">www.soe.com/support.</a>"</span></p><p>So now what, put in a ticket and hope I get triple cash when they get around to it?</p></blockquote><p>Exact same message.</p>

Oodifo
04-28-2012, 10:17 PM
<p>Same error for my husband and I as well. Frustrating. <img src="/eq2/images/smilies/1cfd6e2a9a2c0cf8e74b49b35e2e46c7.gif" border="0" /></p>

Kwibble
04-28-2012, 10:23 PM
<p>Looks like all of these posts are within the last 30 minutes or so.  Hoping it's just a feed problem between WalMart and SOE that is temporary in nature.  I'll keep trying, and will post back if I have any success.</p>

Gravy
04-28-2012, 10:55 PM
<p>I just tried with 2 different credit cards, both are old cards that I use regularly, both have minimal balances, one is a mastercard and one is a discover card, and both attempts were denied.</p><p>Perhaps SoE is having a problem authenticating charges.</p><p>Edit - a third attempt worked.</p>

Dekedar
04-28-2012, 11:01 PM
<p>Was getting the same message an hour or 90 min ago, working now for me and a guildey.</p>

Kwibble
04-28-2012, 11:04 PM
<p>Just worked for me.  Got an Error Processing Request one one of the cards (timeout, probably), but retried and it worked fine.  Also awarded 6000 SC per WalMart card, as advertised.</p>

Senya
04-28-2012, 11:24 PM
<p>After about an hour of entering over and over my codes finally worked.</p>

PallorTheSilent
04-29-2012, 01:57 AM
<p>I just purchased $60 worth of SC in game and got no bonus. <img src="/eq2/images/smilies/2e207fad049d4d292f60607f80f05768.gif" border="0" /></p>

genetix
04-29-2012, 04:57 AM
<p>Yeah, kinda weird it didn't say anything yesterday of triple amounts and I just woke up and now it's over according to people in game.</p>

Wingrider01
04-29-2012, 09:19 AM
<p><cite>genetix wrote:</cite></p><blockquote><p>Yeah, kinda weird it didn't say anything yesterday of triple amounts and I just woke up and now it's over according to people in game.</p></blockquote><p>got a email on all the addresses registered to accounts about it, is your account flagged for email annoucements, if so did you check your smap filter?</p>

Blinx123
04-29-2012, 02:00 PM
<p>Oh for Christ's Sake! I'm too late again.</p><p>Second time I miss the triple station cash thing.</p><p>Any chance there will be another one within the next few weeks/months? Preferably before Pro7Games takes over in Europe and destroys the game for good (by hiking up prices, abandoning all future promotions and introducing commercials that make the game look like a bloody World of Warcraft clone)? There's dozens of stuff I'd like to buy but I lack the funds to do so ($90US is pretty steep for a single expansion. Although I'm sure it would be worth it. If I had that kind of spare money).</p>

dobretsberger
04-29-2012, 04:13 PM
<p>I bought 2 of the WalMart cards yesterday. One worked, the other didnt. Now Triple SC is over and Im afraid to try to use it now, cause now it will be regular 1500SC + 500 Walmart bonus (instead of the 6000 total.)You guys think SOE will help me in this cause if I contact them?</p><p>Otto</p>

Gravy
04-29-2012, 04:21 PM
<p><cite>Gravy wrote:</cite></p><blockquote><p>I just tried with 2 different credit cards, both are old cards that I use regularly, both have minimal balances, one is a mastercard and one is a discover card, and both attempts were denied.</p><p>Perhaps SoE is having a problem authenticating charges.</p><p>Edit - a third attempt worked.</p></blockquote><p>Funny thing, I got contact today by both credit card companies. Seems like a fraud alert was set off by the SoE attempts to charge me for the Station Cash.</p>

Kenpachii
04-29-2012, 09:14 PM
<p>I bought some an hour or 2 after it went live, no problems at all.</p><p>Used paypal to pay for it</p>

Elathia
04-30-2012, 02:38 AM
<p>*Valid from 12:00AM PDT 4/28/2012 through 12:00AM PDT 4/29/2012. </p><p style="text-align: left;">Get TRIPLE Station Cash for 24 hours only!</p> <p style="text-align: left;">Hurry! This offer ends at midnight!</p><p style="text-align: left;"> </p><p style="text-align: left;">I am in the Pacific time zone and purchased cash at 10:20 pm tonight but did not receive the triple as promised.   The link was still working and time is not up for the offer.   Submitted a ticket - hope SOE makes it right.</p>

genetix
04-30-2012, 05:03 AM
<p><cite>Wingrider01 wrote:</cite></p><blockquote><p><cite>genetix wrote:</cite></p><blockquote><p>Yeah, kinda weird it didn't say anything yesterday of triple amounts and I just woke up and now it's over according to people in game.</p></blockquote><p>got a email on all the addresses registered to accounts about it, is your account flagged for email annoucements, if so did you check your smap filter?</p></blockquote><p>Don't think I have regged/removed anything and nothing on e-mail (just checked). Would love these kinda events to be first popup when entering the game since 9/10 I wouldn't ever even notice them otherwise. This is the second time this same triple cash happens and I miss it in the row.</p>

Wingrider01
04-30-2012, 08:16 AM
<p><cite>genetix wrote:</cite></p><blockquote><p><cite>Wingrider01 wrote:</cite></p><blockquote><p><cite>genetix wrote:</cite></p><blockquote><p>Yeah, kinda weird it didn't say anything yesterday of triple amounts and I just woke up and now it's over according to people in game.</p></blockquote><p>got a email on all the addresses registered to accounts about it, is your account flagged for email annoucements, if so did you check your smap filter?</p></blockquote><p>Don't think I have regged/removed anything and nothing on e-mail (just checked). Would love these kinda events to be first popup when entering the game since 9/10 I wouldn't ever even notice them otherwise. This is the second time this same triple cash happens and I miss it in the row.</p></blockquote><p>go into the account online, there is a section for selecting what email advertisment from SOE that you want, if the click box is not marked you have not requested it. The email is no automatic, you have to authorize it</p>

Cyliena
04-30-2012, 09:43 AM
<p><cite>Elathia wrote:</cite></p><blockquote><p>*Valid from 12:00AM PDT 4/28/2012 through 12:00AM PDT 4/29/2012. </p><p style="text-align: left;">Get TRIPLE Station Cash for 24 hours only!</p> <p style="text-align: left;">Hurry! This offer ends at midnight!</p><p style="text-align: left;"> </p><p style="text-align: left;">I am in the Pacific time zone and purchased cash at 10:20 pm tonight but did not receive the triple as promised.   The link was still working and time is not up for the offer.   Submitted a ticket - hope SOE makes it right.</p></blockquote><p>You wrote that on the night of the 29th... this was only happening on the 28th. Proof of why ending things at midnight is confusing.. it should have said "until 11:59pm PDT on 4/28".</p>

feldon30
04-30-2012, 11:03 AM
<p><cite>Cyliena wrote:</cite></p><blockquote><p>You wrote that on the night of the 29th... this was only happening on the 28th. Proof of why ending things at midnight is confusing.. it should have said "until 11:59pm PDT on 4/28".</p></blockquote><p>We've been trying to educate SOE on time zones and the 12:00am and 12:00pm issues for years. They're just unwilling to set a companywide policy and follow it.</p>

VikodiN
05-01-2012, 07:38 PM
<p><span style="color: #00ffff;">I was able to get in on it with no issues ... not the same for a few guildies but most got it to go through after a few tries (with no error messages).  Hopefully, nothing like double or triple charges go through at a later date because of this.</span></p>