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View Full Version : Issues with my EQ2 accounts


Weylin
04-21-2012, 05:41 AM
<p>Hello everyone</p><p>Im writting here, to see if any other of you had same nasty experience as me, cuz im really about to freak out</p><p>its ofc. saturday nowhere i can call or chat or anything but heres my case</p><p>Both my station accounts are messed up after i newly returned to EQ2 after some time off.</p><p>So i downloaded EQ2 again we (lady and i havent played since 2010 i think and wanted to give it another go.</p><p>When we log in to the game this is what we saw</p><p>*Level on char was wrong, we were downgraded to level 11 :/ i think we were in the 30s +</p><p>*Ill items was gone, including the items we bought with real currency from station cash (mounts, armor etc etc)</p><p>*Names changed to some random rubbish</p><p>*Race changed to something we werent before</p><p>*All ingame currency is missing</p><p>*All our "other" chars we had are aswell gone, even tho ive upgraded to gold membership on 1 of the accounts</p><p>Now ive spent alot of time and payed real life cash on this account and for the items and mounts etc.i would sincerely ask for all to be brought back to what it was, i cant belive i log in and have a random lowlevel toon with a random name and all my things are just gone into the mist.</p><p>I really was hoping for a nicely relaxing weekend with EQ2 and pickup where i left, but this was really just shocking to find <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p><p>Anyone else have similar experiences like this ? and really im wondering what to do, and if i even can do anything before monday anyways :/</p><p>Thx in advance</p><p>/Weylin</p>

Katz
04-21-2012, 08:37 AM
<p>You need to petition and contact customer service. Here is the <a href="http://www.soe.com/en/support/supportTopics.vm?category=PC&id=002" target="_blank">link.</a></p>

Weylin
04-21-2012, 10:39 AM
<p>Thanks alot, i already did that tho</p><p>Just wondered if any of you experience things like that, i really hope to get all my stuff on both accounts back ofc.</p><p>/Wey</p>

SOE-MOD-02
04-21-2012, 10:44 AM
<p>It sounds as if you may have been hacked while you were away.  Account Support will hopefully be able to sort this out for you.</p><p>I will move this to a more appropriate place.</p>

Weylin
04-21-2012, 05:43 PM
<p>Thanks alot for the movingYea its both my accounts wierd thing is theres on both of them</p><p>left a level 11 toon and thats it, really random but all alts / my ingame items that ive bought along with everything else just vanished and on both accounts seems to wierd.</p><p>I like how it says 24/7 ingame support and i still having any reply from SOE ticket ive made :/ its only 14 hours ago ive sent it..... *sigh*</p>