Can't get to Customer Service site...

[boubin]

<p>Every time I try to get to the customer service site to use any of its options (KB, Chat, Support or phone) I get a message pop up on my Browser window "To help protect your security,Internet Explorer has blocked this website from displaying content with security certification errors. Click here for options"</p><p>Now I don't know if the recent hack issues some sites cough have been having has gotten some certs been revoked or what but I can't even begin to get my MANY issues resolved until this one does.</p><p>Things I tried to see if it was my end aside from secondary system:</p><p>first my browser is IE8.0.6001.18702</p><p>On Win XP Pro</p><p>Have every patch downloaded</p><p>So I cleared my cache manually making sure all old cookies and what have you were gone, deleted all tmp/temp folders and took out trash still same message.</p><p>What next? Off to more forums with more issues.</p>

[TSR-JoshuaM]

<p>Do you get that error message if you try another browser other than your current installation of IE8?</p>

[boubin]

<p>Since I own and never have owned another browser I do not know. But I would hope the browser that is still in the lead totally if not atleast tied for the lead with used products would work no?</p><p>**UPDATE**</p><p>Tried using friends laptop which had Win7 on it but of course it's browser is IE9 and sure enough same problem. So it seems your CS site either has a bug with IE or a clash with some security setting.</p><p>I did get to CS finally using a computer at the library. Being a weekend I don't expect a response anytime soon. I just hope you don't drop this issue and continue to look into what could be going on with CS and the IE browser.</p><p>I know I will with a virtualbox so I can sandbox all the junk these browsers will want to install and I can hopefully narrow down what is happening with IE and fix i since there is no chance I plan to change. I know I might seem like an oddball but I am not the type who reinstalls the OS ever year hell I still have a 95 box from 96 that has NEVER been reinstalled only one repair. I get by with this by not installing and uninstalling lots of junk leaving the hive a corrupt mess. Drivers are the big issue, had an app written for me for installing that shows EVERY file and EVERY setting set everywhere and can undo them before a driver update. I just need to get another one written in 64-bit for all the newer OSes; if it can even be done. Sorry for going OT, just wanted to show I asn't trying to be rude early just my eccentric nature coming through. My apologies if it seemed other.</p>