View Full Version : My account is messed up!
Axelia
03-07-2012, 08:56 PM
<p>Hey guys,</p><p>I tried to open a ticket through the support system. Can't get the drop down menus to work so I drop a line here.</p><p>I believe there is a mistake on my account. I have NOT been charged since last year for all access. The time card expired in Jan and I have not seen a charge to the account since the release of the last expansion.</p><p>I believe in supporting the game and want my SC! <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>Look into the issue please.</p>
Wingrider01
03-08-2012, 10:14 AM
<p><cite>Axelia wrote:</cite></p><blockquote><p>Hey guys,</p><p>I tried to open a ticket through the support system. Can't get the drop down menus to work so I drop a line here.</p><p>I believe there is a mistake on my account. I have NOT been charged since last year for all access. <strong>The time card expired in Jan </strong>and I have not seen a charge to the account since the release of the last expansion.</p><p>I believe in supporting the game and want my SC! <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p><p>Look into the issue please.</p></blockquote><p>Not sure what you mean by this - does the account have a monthly re-occurring subsciption and credit card attached to it or not? If not then you don;t get teh SC</p>
TSR-MattG
03-08-2012, 05:24 PM
<p>PM me your station username - I'll take a look at what the problem might be.</p>
Axelia
03-08-2012, 09:45 PM
<p>PM sent</p>
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