CREDITCARD INFORMATION. A QUESTION THAT NEEDS TO BE ANSWERED!

[Ruut Li]

<p>Due to the information that I, as a euro player, has been sold to a eurotrash company, I cancelled my gold sub and deleted my cc information yesterday. However, Im worried that SOE already has sold my cc information to prsbien7. Was I too late deleting my card information?</p><p><span style="color: #ff0000; font-size: small;">DO I ONCE AGAIN NEED TO CALL MY BANK AND CANCEL MY CARD!?</span></p><p>You have to take some responsibilty and ANSWER this question!!</p><p><span style="font-size: x-small;">Since the hacking incident I decided to use my banks internet security codes to pay for the sub every month. However, SOE was sneaky and offered 500 sc/month for a registered creditcard...I fell for it <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> So this is what the offer was about? To hoard cc information to sell to other companies?</span></p><p><span style="font-size: x-small;">This is not about the playing a game anymore. This is about financial security, it's about real life! And you can tell your bosses bosses all the way to the lone boss man on top that this house will not permit any sony products!</span></p>

[Moxicar]

<p>I too have canceled my sub and deleted every bit of info i could, i also demand to know if any of my info already have or will be shared with these amateurs, theres a fee involved with changing my credit/bank card, so i do need to know.</p>

[Wingrider01]

<p>really simple in the end - if you are personally uncomfortable then call the issuing bank and cancel the card. Simple, elegant and 100 percent effecitve for piece of mind</p>

[Moxicar]

<p><cite>Wingrider01 wrote:</cite></p><blockquote><p>really simple in the end - if you are personally uncomfortable then call the issuing bank and cancel the card. Simple, elegant and 100 percent effecitve for piece of mind</p></blockquote><p>i full agree, does raise another question who will pay the costs? since i have not signed anything where its ok to transfer my credit data to others then SOE.</p>

[Ruut Li]

<p><span style="color: #ff0000; font-size: medium;">WELL NOW THAT THE TOPIC IS HIDDEN IN THE CORRECT SECTION:</span></p><p><span style="color: #ff0000; font-size: medium;"><span style="font-size: large;"><span style="font-size: medium;">     </span></span><span style="font-size: xx-small;"> </span><span style="font-size: large;">CAN I HAVE AN ANSWER?</span></span></p>

[Rhinoa]

Go and ask them on Facebook. I'm sure the wider community who don't read these forums would be interested to find out as well.

[Rhyashaa]

<p>In the 4 hours you have been waiting for an answer you could have called customer service and already gotten one.</p>

[Ruut Li]

<p>Ive seen posts from people who have called cs: CS knows nothing.</p><p>So mister<span style="color: #ff0000;"> US citizen </span>whats your next, cool, calm solution: cancel my card anyway, and be without one once again for a week or so?</p><p>Its really too much to ask for this answer, for important information that is beyond gaming?</p>

[Ruut Li]

<p><cite>Rhyashaa@Kithicor wrote:</cite></p><blockquote><p>In the 4 hours you have been waiting for an answer you could have <span style="color: #ff0000;"><strong>called customer service and already gotten one.</strong></span></p></blockquote><p>Really?? </p>

[SOE-MOD-02]

<p>There are quite a few ways to contact CS that do not include the forums.  Please remember that posting respectfully is listed in the forum guidelines.  Thank you!</p><p><span style="border-collapse: collapse; color: #ffffff; font-family: Arial, Helvetica, sans-serif; font-size: 16px; line-height: 15px;"><a href="http://help.station.sony.com/app/answers/detail/a_id/16626/kw/contact%20Support"><em>Contacting</em> <em>Support</em></a> </span></p>

[Rhyashaa]

<p><cite>Ruut Li wrote:</cite></p><blockquote><p><cite>Rhyashaa@Kithicor wrote:</cite></p><blockquote><p>In the 4 hours you have been waiting for an answer you could have <span style="color: #ff0000;"><strong>called customer service and already gotten one.</strong></span></p></blockquote><p>Really??  </p></blockquote><p>LOL. Love it when people pull the fanboi card. No, I'm not. I'm pointing out the obvious. Tired of people who don't have the common sense to pick up a phone if they demand an answer immediately. This person is posting in RED CAPS LOCK zomg the sky is falling. If they are this upset about it, pick up a freaking phone. It isn't that hard. And yes, if you are that worried that your information has been compromised then you shouldn't hesitate to get a new credit card. Instead, they are going to bluster and "shout" when they could have gotten an answer hours ago.</p>

[Ruut Li]

<p>Have I said its difficult to contact cs? No.</p><p>Ive stated its a fact that CS does not have information about this deal. Is there a way to contact a dev who is involved in this deal?</p>

[Ruut Li]

<p><cite>Rhyashaa@Kithicor wrote:</cite></p><blockquote><p><cite>Ruut Li wrote:</cite></p><blockquote><p><cite>Rhyashaa@Kithicor wrote:</cite></p><blockquote><p>In the 4 hours you have been waiting for an answer you could have <span style="color: #ff0000;"><strong>called customer service and already gotten one.</strong></span></p></blockquote><p>Really??  fanboi much?</p></blockquote><p>LOL. Love it when people pull the fanboi card. No, I'm not. I'm pointing out the obvious. Tired of people who don't have the common sense to pick up a phone if they demand an answer immediately. This person is posting in RED CAPS LOCK zomg the sky is falling. If they are this upset about it, pick up a freaking phone. It isn't that hard. And yes, if you are that worried that your information has been compromised then you shouldn't hesitate to get a new credit card. Instead, they are going to bluster and "shout" when they could have gotten an answer hours ago.</p></blockquote><p>and I love it that you read stuff that apparantly annoys you. Since you are not bothered by this deal why arent you having fun in the game instead. Why are you trolling my thread? Im telling you once again: CS dont have answers. It is NOT that simple, to just pick up the phone. People have called and hit a brick wall. There are no answers available. Why do you keep claiming its easy to get answers? its not strange the fanboi card comes up. Havent you noticed a huge thread where people are begging for answers? Oh yea it doesnt affect you much...Hey how come you havent posted in that thread and told people to "jeeezz pick up the phone and ask /rolleyes". Why did you choose this tiny thread that is hidden from the mass?</p><p>We could have had an answer hours ago....really you should inform the people in that huge thread that they could have had an answer hours ago. Dont hide here bickering with me.</p>

[Rhinoa]

Well said Ruut. Ryahaa's post is unhelpful to say the least. This is a VERY important question that needs to be addressed.

[Kenazeer]

<p>Ever thought that maybe people do not want to pay the cahrges for a long distance/international call to get the run around until they get an answer? I would certainly exhaust every NON MONETARY source first before I resorted to spending money.</p>

[Rhyashaa]

<p><cite>Ruut Li wrote:</cite></p><blockquote><p><cite>Rhyashaa@Kithicor wrote:</cite></p><blockquote><p><cite>Ruut Li wrote:</cite></p><blockquote><p><cite>Rhyashaa@Kithicor wrote:</cite></p><blockquote><p>In the 4 hours you have been waiting for an answer you could have <span style="color: #ff0000;"><strong>called customer service and already gotten one.</strong></span></p></blockquote><p>Really??  fanboi much?</p></blockquote><p>LOL. Love it when people pull the fanboi card. No, I'm not. I'm pointing out the obvious. Tired of people who don't have the common sense to pick up a phone if they demand an answer immediately. This person is posting in RED CAPS LOCK zomg the sky is falling. If they are this upset about it, pick up a freaking phone. It isn't that hard. And yes, if you are that worried that your information has been compromised then you shouldn't hesitate to get a new credit card. Instead, they are going to bluster and "shout" when they could have gotten an answer hours ago.</p></blockquote><p>and I love it that you read stuff that apparantly annoys you. Since you are not bothered by this deal why arent you having fun in the game instead. Why are you trolling my thread? Im telling you once again: CS dont have answers. It is NOT that simple, to just pick up the phone. People have called and hit a brick wall. There are no answers available. Why do you keep claiming its easy to get answers? its not strange the fanboi card comes up. Havent you noticed a huge thread where people are begging for answers? Oh yea it doesnt affect you much...Hey how come you havent posted in that thread and told people to "jeeezz pick up the phone and ask /rolleyes". Why did you choose this tiny thread that is hidden from the mass?</p><p>We could have had an answer hours ago....really you should inform the people in that huge thread that they could have had an answer hours ago. Dont hide here bickering with me.</p></blockquote><p>Not annoyed honestly. I'm also not going to read a 97 page thread in hopes I'll find the few posts from people who have said whether or not they've called CS. I've read bits of it and I don't see a single person saying they have. Again, as you put it, if 97 pages of people posting about it haven't gotten a response, why do you think posting yet another thread (in red caps lock) is going to get one? Here is an answer from the FAQ though:</p><p><span style="color: #d2c5a9; font-family: verdana, arial, helvetica, sans-serif; background-color: #221f1c; text-decoration: underline; "><strong>Security Questions</strong></span><strong>Will account information be shared with ProSiebenSat.1 Games?</strong><span style="color: #d2c5a9; font-family: verdana, arial, helvetica, sans-serif; background-color: #221f1c; ">No personal information will be shared.  We will offer a simple way for any current SOE European player to create a new account with ProSiebenSat.1 Games and to have their existing characters and game progress transferred and the value of any Station Cash in their SOE account granted to the new ProSiebenSat.1 Games account. After the process is complete, European players can login to their ProSiebenSat.1 Games accounts and continue to play with their existing characters, rewards, and content.</span><strong>Will my account information be secure?</strong><span style="color: #d2c5a9; font-family: verdana, arial, helvetica, sans-serif; background-color: #221f1c; ">Privacy and security are very important topics for SOE and ProSiebenSat.1 Games.  SOE and ProSiebenSat.1 Games have invested substantial energy and effort into establishing and maintaining a secure and reliable infrastructure with effective and proven technology to prevent any security breaches or issues. </span></p><p>So the answer you are looking for is that, no they haven't sold your account information to them. In fact, it doesn't even look like they'll be transferring any personal information to the company other than your username and pw so that when you create an account with them, you'll be able to "claim" your original account and link it to your new pss1 acct. Any financial information would have to be given to them voluntarily. That's your current answer and the only answer you'll likely to get until development of the relationship between the two companies is further along. </p><p>Again, if you are that worried about it, yes, cancel your credit card. Sorry it'll inconvienience you for a week or two, but better that than the alternative you seem to fear.</p><p>Why am I not on playing? Well that's obvious and simple... guess you didn't know there's a patch today and the game has been down for 31 mins. So I thought I'd visit the help forum and see what was going on.</p><p>Trolling. Doesn't mean what you think it means. <table style="border-collapse: collapse; font-size: 11px; width: 475px; margin-bottom: 5px; color: #000000;" ><tbody><tr><td colspan="2"><div>Trolling is trying to get a rise out of someone. Forcing them to respond to you, either through wise-crackery, posting incorrect information, asking blatantly stupid questions, or other foolishness. </div></td></tr></tbody></table>I am not trying to get any rise out of you, if anything, you are trying to get a rise out of someone here. I'm not cracking a joke nor posting incorrect information. I'm not asking any blatently stupid questions or being foolish in the least. You asked a question, I provided an obvious answer. I'm sorry it isn't the answer you are looking for and I'm sorry that they don't apparently have the answer you are looking for. Hopefully it will get resolved soon.</p>

[Rhyashaa]

<p><cite>Kenazeer wrote:</cite></p><blockquote><p>Ever thought that maybe people do not want to pay the cahrges for a long distance/international call to get the run around until they get an answer?</p></blockquote><p>Who said you had to call internationally?</p><h2><span style="color: orange;">International Phone <em>Support</em></span></h2><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;">If you are <em>contacting</em> us from outside of the United States, please one of the phone numbers listed below to speak to a representative in your native language. (And possibly avoid international charges!)</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;">Remember that these numbers are not toll free and still may be considered long distance from within its country.</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;"><img src="http://www.station.sony.com/support/kb/de.jpg" border="0" /> <span style="text-decoration: underline;">DE</span>:  <strong>(49) 180 500 7774</strong>              Monday through Friday 14:00 - 23:00 GMT (excluding holidays)</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;"><img src="http://www.station.sony.com/support/kb/es.jpg" border="0" /> <span style="text-decoration: underline;">ES</span>:  <strong>(34) 912 - 754-643</strong>             Monday through Friday 14:00 - 23:00 GMT (excluding holidays)</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;"><img src="http://www.station.sony.com/support/kb/fr.jpg" border="0" /> <span style="text-decoration: underline;">FR</span>:  <strong>(33) 0825-120549 (France)              (33) 171 230 495 (Outside France)</strong>              Monday through Friday 14:00 - 18:30 and 19:30 - 23:00 GMT (excluding holidays)</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;"><img src="http://www.station.sony.com/support/kb/mx.jpg" border="0" /> <span style="text-decoration: underline;">US-ES</span>:  <strong>(85<img src="/eq2/images/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" /> 790 - 5201</strong>                 Monday through Friday 14:00 - 23:00 GMT (excluding holidays)</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;"><img src="http://www.station.sony.com/support/kb/gb.jpg" border="0" /> <span style="text-decoration: underline;">UK</span>: <strong>(44) 870-600-0267</strong>             15:00 - 22:00 GMT M-F (excluding holidays)</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;"><img src="http://www.station.sony.com/support/kb/ie.jpg" border="0" /> <span style="text-decoration: underline;">IT</span>: <strong>(39) 02 694 307 28</strong>            Monday through Friday 14:00 - 23:00 GMT (excluding holidays)</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;"><img src="http://www.station.sony.com/support/kb/jp.jpg" border="0" /> <span style="text-decoration: underline;">JP</span>: <strong>858 537-0898</strong>             Monday through Friday from 14:00 - 23:00 GMT (excluding holidays). Please request to speak to a Japanese             customer service representative. (Be advised that International calling rates apply)</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;"><img src="http://www.soe.com/support/kb/br.jpg" border="0" /> <span style="text-decoration: underline;">BR</span>: <strong>(85<img src="/eq2/images/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" /> 790 - 5201</strong>              Monday through Friday 14:00 - 23:00 GMT M-F (excluding holidays)</p>

[CoLD MeTaL]

<p><cite>Ruut Li wrote:</cite></p><blockquote><p>... cancel my card anyway, and be without one once again for a week or so?...</p></blockquote><p>When I was in Paris a replacement took 3 days.  Just be safe, cancel it, make plans for 3 days, and go on.</p>

[Ruut Li]

<p><cite>Rhyashaa@Kithicor wrote:</cite></p><blockquote><p><cite>Ruut Li wrote:</cite></p><blockquote><p><cite>Rhyashaa@Kithicor wrote:</cite></p><blockquote><p><cite>Ruut Li wrote:</cite></p><blockquote><p><cite>Rhyashaa@Kithicor wrote:</cite></p><blockquote><p>In the 4 hours you have been waiting for an answer you could have <span style="color: #ff0000;"><strong>called customer service and already gotten one.</strong></span></p></blockquote><p>Really??  fanboi much?</p></blockquote><p>LOL. Love it when people pull the fanboi card. No, I'm not. I'm pointing out the obvious. Tired of people who don't have the common sense to pick up a phone if they demand an answer immediately. This person is posting in RED CAPS LOCK zomg the sky is falling. If they are this upset about it, pick up a freaking phone. It isn't that hard. And yes, if you are that worried that your information has been compromised then you shouldn't hesitate to get a new credit card. Instead, they are going to bluster and "shout" when they could have gotten an answer hours ago.</p></blockquote><p>and I love it that you read stuff that apparantly annoys you. Since you are not bothered by this deal why arent you having fun in the game instead. Why are you trolling my thread? Im telling you once again: CS dont have answers. It is NOT that simple, to just pick up the phone. People have called and hit a brick wall. There are no answers available. Why do you keep claiming its easy to get answers? its not strange the fanboi card comes up. Havent you noticed a huge thread where people are begging for answers? Oh yea it doesnt affect you much...Hey how come you havent posted in that thread and told people to "jeeezz pick up the phone and ask /rolleyes". Why did you choose this tiny thread that is hidden from the mass?</p><p>We could have had an answer hours ago....really you should inform the people in that huge thread that they could have had an answer hours ago. Dont hide here bickering with me.</p></blockquote><p>Not annoyed honestly. I'm also not going to read a 97 page thread in hopes I'll find the few posts from people who have said whether or not they've called CS. I've read bits of it and I don't see a single person saying they have. Again, as you put it, if 97 pages of people posting about it haven't gotten a response, why do you think posting yet another thread (in red caps lock) is going to get one? Here is an answer from the FAQ though:</p><p><span style="color: #ff0000;">so you are blaming the immense number of posts. You think I lie when I say people are asking for questions and people have called CS? How convenient for you </span></p><p><span style="background-color: #221f1c; font-family: verdana, arial, helvetica, sans-serif; color: #d2c5a9; text-decoration: underline;"><strong>Security Questions</strong></span><strong>Will account information be shared with ProSiebenSat.1 Games?</strong><span style="background-color: #221f1c; font-family: verdana, arial, helvetica, sans-serif; color: #d2c5a9;">No personal information will be shared.  We will offer a simple way for any current SOE European player to create a new account with ProSiebenSat.1 Games and to have their existing characters and game progress transferred and the value of any Station Cash in their SOE account granted to the new ProSiebenSat.1 Games account. After the process is complete, European players can login to their ProSiebenSat.1 Games accounts and continue to play with their existing characters, rewards, and content.</span><strong>Will my account information be secure?</strong><span style="background-color: #221f1c; font-family: verdana, arial, helvetica, sans-serif; color: #d2c5a9;">Privacy and security are very important topics for SOE and ProSiebenSat.1 Games.  SOE and ProSiebenSat.1 Games have invested substantial energy and effort into establishing and maintaining a secure and reliable infrastructure with effective and proven technology to prevent any security breaches or issues. </span></p><p>So the answer you are looking for is that, no they haven't sold your account information to them. In fact, it doesn't even look like they'll be transferring any personal information to the company other than your username and pw so that when you create an account with them, you'll be able to "claim" your original account and link it to your new pss1 acct. Any financial information would have to be given to them voluntarily. That's your current answer and the only answer you'll likely to get until development of the relationship between the two companies is further along. </p><p><span style="color: #ff0000;">this information is quite helpful though. Why didnt you just post this non provocative information to begin with? The if that information is trustworthy is another issue. One point with my "hysterical" question is the fact that we have to ask it, you get? its an outrage that we have to be worried and ask...</span></p><p>Again, if you are that worried about it, yes, cancel your credit card. Sorry it'll inconvienience you for a week or two, but better that than the alternative you seem to fear.</p><p><span style="color: #ff0000;">This is very provocative. I have every right coming here asking this question publicly. Its an outrage that players have to worry about this. </span></p><p>Why am I not on playing? Well that's obvious and simple... guess you didn't know there's a patch today and the game has been down for 31 mins. So I thought I'd visit the help forum and see what was going on.</p><p><span style="color: #ff0000;">Sorry I get the feeling that you are bored and that you think people are overreacting. You are not helping by making fun of and saying cs got the answers, when they dont.</span></p><p>Trolling. Doesn't mean what you think it means. </p><p><span style="color: #ff0000;">I think you are a good example</span></p><p><table style="width: 475px; border-collapse: collapse; margin-bottom: 5px; color: #000000; font-size: 11px;" ><tbody><tr><td colspan="2"><div>Trolling is trying to get a rise out of someone. Forcing them to respond to you, either through wise-crackery, posting incorrect information, asking blatantly stupid questions, or other foolishness. </div></td></tr></tbody></table></p><p>I am not trying to get any rise out of you, if anything, you are trying to get a rise out of someone here. I'm not cracking a joke nor posting incorrect information. I'm not asking any blatently stupid questions or being foolish in the least. You asked a question, I provided an obvious answer. I'm sorry it isn't the answer you are looking for and I'm sorry that they don't apparently have the answer you are looking for. Hopefully it will get resolved soon.</p><p><span style="color: #ff0000;">It is very obvious that you have been fishing for a reaction. You keep ignoring the fact that cs dont have an answer to this. Also you keep ignoring the principle of our demands for official answers on this forum. And come on, you did post with an attitude. </span></p><p><span style="color: #ff0000;">Prove that you are here to help us, like you say. Post your helpful information in that huge thread. No, you do not have to read 100+ posts to be able to help. Trust me when I say people want answers. So go there and say they can call support. Give those phonenumbers to them. and so on. Prove it. Im not trying to slander you. Im merely passing forward your help. Im helping you help...you get?</span></p></blockquote>

[Ruut Li]

<p><cite>Rhyashaa@Kithicor wrote:</cite></p><blockquote><p><cite>Kenazeer wrote:</cite></p><blockquote><p>Ever thought that maybe people do not want to pay the cahrges for a long distance/international call to get the run around until they get an answer?</p></blockquote><p>Who said you had to call internationally?</p><h2><span style="color: #ffa500;">International Phone <em>Support</em></span></h2><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;">If you are <em>contacting</em> us from outside of the United States, please one of the phone numbers listed below to speak to a representative in your native language. (And possibly avoid international charges!)</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;">Remember that these numbers are not toll free and still may be considered long distance from within its country.</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;"><img src="http://www.station.sony.com/support/kb/de.jpg" border="0" /> <span style="text-decoration: underline;">DE</span>:  <strong>(49) 180 500 7774</strong>              Monday through Friday 14:00 - 23:00 GMT (excluding holidays)</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;"><img src="http://www.station.sony.com/support/kb/es.jpg" border="0" /> <span style="text-decoration: underline;">ES</span>:  <strong>(34) 912 - 754-643</strong>             Monday through Friday 14:00 - 23:00 GMT (excluding holidays)</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;"><img src="http://www.station.sony.com/support/kb/fr.jpg" border="0" /> <span style="text-decoration: underline;">FR</span>:  <strong>(33) 0825-120549 (France)              (33) 171 230 495 (Outside France)</strong>              Monday through Friday 14:00 - 18:30 and 19:30 - 23:00 GMT (excluding holidays)</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;"><img src="http://www.station.sony.com/support/kb/mx.jpg" border="0" /> <span style="text-decoration: underline;">US-ES</span>:  <strong>(85<img src="/eq2/images/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" /> 790 - 5201</strong>                 Monday through Friday 14:00 - 23:00 GMT (excluding holidays)</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;"><img src="http://www.station.sony.com/support/kb/gb.jpg" border="0" /> <span style="text-decoration: underline;">UK</span>: <strong>(44) 870-600-0267</strong>             15:00 - 22:00 GMT M-F (excluding holidays)</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;"><img src="http://www.station.sony.com/support/kb/ie.jpg" border="0" /> <span style="text-decoration: underline;">IT</span>: <strong>(39) 02 694 307 28</strong>            Monday through Friday 14:00 - 23:00 GMT (excluding holidays)</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;"><img src="http://www.station.sony.com/support/kb/jp.jpg" border="0" /> <span style="text-decoration: underline;">JP</span>: <strong>858 537-0898</strong>             Monday through Friday from 14:00 - 23:00 GMT (excluding holidays). Please request to speak to a Japanese             customer service representative. (Be advised that International calling rates apply)</p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;"><img src="http://www.soe.com/support/kb/br.jpg" border="0" /> <span style="text-decoration: underline;">BR</span>: <strong>(85<img src="/eq2/images/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" /> 790 - 5201</strong>              Monday through Friday 14:00 - 23:00 GMT M-F (excluding holidays)</p></blockquote><p>wow your world is so small...why am I not surprised? Apparantly I dont even exist according to you.</p>

[Ruut Li]

<p><cite>CoLD MeTaL wrote:</cite></p><blockquote><p><cite>Ruut Li wrote:</cite></p><blockquote><p>... cancel my card anyway, and be without one once again for a week or so?...</p></blockquote><p>When I was in Paris a replacement took 3 days.  Just be safe, cancel it, make plans for 3 days, and go on.</p></blockquote><p>Hello,</p><p>does it bother you that I, and many others, are asking for official answers? How do you know what bank and card I have? I lie when I say I had to wait a week last time? Next condescending solution is: switch bank and/or card?</p><p>Guys, if you think us euros are overreacting, pls grow a pair and post ur "helpful" solutions over where the mass can see it. Its embarrassing, on your part, that you are showing what you really feel here in this tiny hidden thread lol.</p><p>trolling doesnt go just one way....yes seriously.</p><p>I see you havent posted in the number one topic, so yes Im assuming you arent too bothered with the deal. And probably think people are overreacting. Lets just cancel cards and go on 3 day vacation and move on...as you put it. Nice...</p>

[SOE-MOD-02]

<p>Closing this down now as there is bickering in this thread as it is turning into a discussion on the partnership.  Please keep the questions and feedback pertaining to this to the main thread.  Thank you!</p>