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View Full Version : Debit Card Charged Twice


Vexorkane
02-20-2012, 07:23 PM
<p>So I saw something I wanted on the Marketplace, and after attempting to add funds via the in-game interface I was denied, so then I tried paying through PayPal, which worked.  To be sure, I checked my bank account, and sure enough there are now TWO pending charges for only one actual SC credit toward my account.  Please make sure that I get the money back from my first (failed) pruchase or I will not be happy!</p>

TSR-MattG
02-20-2012, 10:58 PM
<p>Pending charges happen whenever a card number is used. It's actually a pre-authorization charge that won't complete/deduct funds if the transaction isn't completed. In short, in 3-4 days that should drop off your statement.</p><p>Also FYI - we send it through as a $0 charge to avoid tying up funds, but many banks assign either a $1 value or the full transaction value to the pending charge. Again though, this will drop off in a few days if the transaction failed!</p>