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Drinor
02-17-2012, 12:05 AM
<p>I have been trying to purchase the two latest xpacs but am unable to access the store - get a 404 error.</p><p>In-game I tried to purchase SC but even if I select, say 600SC, it says 0SC on the checkout screen.</p><p>I was able to upgrade to Gold sub earlier today so it is not my credit card etc.</p><p>Is there an outage atm - nothing on the status screens?</p>

Marnus
02-17-2012, 12:14 AM
<p>Several people in my guild are having issues-the buttons for adding payment methods and sc cards keep greying out-its not just you.</p>

Drinor
02-17-2012, 12:21 AM
<p><cite>Marnus@Antonia Bayle wrote:</cite></p><blockquote><p>Several people in my guild are having issues-the buttons for adding payment methods and sc cards keep greying out-its not just you.</p></blockquote><p>Thanks for the info - managed to miss the phone support by 10 minutes - typical <img src="/eq2/images/smilies/c30b4198e0907b23b8246bdd52aa1c3c.gif" border="0" /></p><p>Kinda sad - they had me all primed to go from F2P to Gold with all the bells and whistles, and can't do it.</p>

TSR-MattG
02-17-2012, 04:32 PM
<p><cite>Drinor wrote:</cite></p><blockquote><p><cite>Marnus@Antonia Bayle wrote:</cite></p><blockquote><p>Several people in my guild are having issues-the buttons for adding payment methods and sc cards keep greying out-its not just you.</p></blockquote><p>Thanks for the info - managed to miss the phone support by 10 minutes - typical <img src="/eq2/images/smilies/c30b4198e0907b23b8246bdd52aa1c3c.gif" border="0" /></p><p>Kinda sad - they had me all primed to go from F2P to Gold with all the bells and whistles, and can't do it.</p></blockquote><p>Please try again now, we had some issues with our back end last night that should be fine now <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

Drinor
02-17-2012, 09:35 PM
<p><cite>TSR-MattG wrote:</cite></p><blockquote><p><cite>Drinor wrote:</cite></p><blockquote><p><cite>Marnus@Antonia Bayle wrote:</cite></p><blockquote><p>Several people in my guild are having issues-the buttons for adding payment methods and sc cards keep greying out-its not just you.</p></blockquote><p>Thanks for the info - managed to miss the phone support by 10 minutes - typical <img src="/eq2/images/smilies/c30b4198e0907b23b8246bdd52aa1c3c.gif" border="0" /></p><p>Kinda sad - they had me all primed to go from F2P to Gold with all the bells and whistles, and can't do it.</p></blockquote><p>Please try again now, we had some issues with our back end last night that should be fine now <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>Sounds painful <img src="/eq2/images/smilies/385970365b8ed7503b4294502a458efa.gif" border="0" /></p><p>Thanks for the advice - worked fine once I waited a bit - happily trying out my new Beastlord *wave</p>

TSR-MattG
02-17-2012, 10:06 PM
<p>Glad to hear it! Let us know if there was anything else you needed!</p><p>PS - I laughed a little at your response</p>