access your mail without a mailbox

[Brigh]

<p>Once upon a time, players used to be able to use a command to bring up the broker window from anywhere in the game.</p><p>No transactions were possible. Only viewing was possible. A few weeks later this ability was taken away.</p><p>Now you are giving us the ability to view mail remotely just like this old broker ability.</p><p>*cough*</p>

[Cyliena]

<p>To be fair, accessing your mail without a mailbox is pretty useless since it seems only half implemented. How often do you get a mail without an attachment? Even most of SOE's event mails have attachments.</p><p>A command to view the broker anywhere does sound pretty cool though. Wonder why that was taken away.</p>

[Gladiolus]

<p><cite>Cyliena wrote:</cite></p><blockquote><p>To be fair, accessing your mail without a mailbox is pretty useless since it seems only half implemented. How often do you get a mail without an attachment? Even most of SOE's event mails have attachments.</p><p>A command to view the broker anywhere does sound pretty cool though. Wonder why that was taken away.</p></blockquote><p>Theoretically you might send mail to someone without attaching something but in practical terms, I can't remember when last I did that, if ever.</p>

[Soresha]

<p>I've sent mails to guildies without items attached, genuine messages for communication do happen!</p><p>Anyway I found a few thigns so far:</p><p>1. I have 2 unread mail when I log in. One for the Erollisi Festival, the one with subject "Be Mine?" which has a "fresh cut rose" attached. Other is what looks like a test mail, subject "Take this poll". It has an item showing in the slot - should this count to the attachments total? Either way the tooltip on the mail buff icon says "0 messages with attachments" - this is wrong.</p><p>2. After reading the poll mail (so it's no longer new), the tooltip on the mail buff icon says "65535 messages with attachments" - this is erm, wrong!</p><p>3. Viewing the poll mail brings up the poll window. If you close the poll window, clicking the Take Poll button will reopen it. However if you close it again, clicking the Take Poll button again will not open it again. You then have to close the mail and reopen it to get to the poll.</p><p>4. I logged over to my alt and she didn't have the poll - makes sense, it should be one per account. But how is this working? Does it appear on all characters, then get deleted from all once answered?</p><p>Waiting for mail with items to be delivered to my alt to test a bit more...</p>

[Soresha]

<p>5. I sent 4 mails with items attached to my alt. I was playing my alt waiting for the mails to arrive. The tooltip on the mail buff icon said 1 unread message,  which was correct when I logged the alt in. However when the 4 new mails arrived, the tooltip does not update. It still says 1 unread message, should now be saying 5. Even after opening the mail window, where I can see the 5 unread messages, the tooltip is not updating.</p><p>6. The tooltip is also still saying 0 attachments - there was 1 unread mail with an attachment before the new mails arrives, now there are 5 unread in the mailbox.</p><p>7. I read one of the new mails that arrived (can't take the item - correct). Nothing updated on the tooltip, it still says 1 unread mail. Then I read the pre-existing unread mail (the Erollisi one) and the mail buff icon disappeared, despite there still being 4 unread mails there. Seems like the same problem though, the new mails arriving whilst you're logged in aren't being counted so after opening that one it thinks the total dropped to zero.</p><p>8. Tried zoning, this didn't make a difference, the mail buff icon won't re-appear for the new mails arriving after I logged in.</p><p>9. Camping to yourself works, then it re-counts and finds the new mails that I sent her, and the mail buff icons is shown. And NOW it's counting the attachments. It's showing 3 unread, 3 attachments. And when I read them, the number drops correctly.</p><p>10. Is the count of attachments supposed to be "number of uncollected items in mailbox" or "number of items on unread mails"? The wording isn't clear on the tooltip. I would think "uncollected items in mailbox" would be more useful, but it's reporting "items on unread mails" instead. E.g. I have 5 items currently on mails that I haven't taken, but it's reporting 3 attachments - which is the number of unread mails with an attachment.</p><p>11. I couldn't trigger the error with saying "66535 messages with attachments" on my alt, from reading new mail with attachments. Either the new mail that existed pre-patch, or the ones I sent her today. So this looks more likely to be related to the poll on the mail my main read when the error occurred.</p>

[Gladiolus]

<p><cite>Soresha wrote:</cite></p><blockquote><p>4. I logged over to my alt and she didn't have the poll - makes sense, it should be one per account. But how is this working? Does it appear on all characters, then get deleted from all once answered?</p></blockquote><p>They're focusing on characters instead of customers. It should logically be one per account but it's one per level 50+ adventurer.</p>

[Soresha]

<p>Ok.. the poll reward loot. I don't know if what we're seeing on the test poll is indicative of what you'd do for real, but it's too random. If you're giving away gear/masters please make it smart loot, being heirloom isn't enough.</p><p>Not everyone has half a dozen alts, I have two proper characters on Test (Fury and Beastlord) and one on AB. I got 5 random heirloom items, all for fighter or mage classes, and I can't use any of them! It's a kick in the teeth to imagine how amazing an upgrade that chest piece would been, if it had only been for my class. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p><p>Also, again if you're looking for suggestions for real poll rewards, make it an equal division of adventuring, tradeskill, decorating items <strong>every time, every poll</strong>. If the tradeskill/decorator contigent of the playerbase start thinking for even one moment "oh we never get anything from those polls" they won't bother doing them, and your poll results will be horribly skewed.</p>

[Jasarina]

<p>I found this new feature kinda took away from the immersiveness to me but overall its not a bad idea. I check my mail when in my house mostly. It is nice to see what is in there. I do not think going to your mailbox to get items is a problem. </p>

[Cyliena]

<p><cite>Gladiolus wrote:</cite></p><blockquote><p><cite>Soresha wrote:</cite></p><blockquote><p>4. I logged over to my alt and she didn't have the poll - makes sense, it should be one per account. But how is this working? Does it appear on all characters, then get deleted from all once answered?</p></blockquote><p>They're focusing on characters instead of customers. It should logically be one per account but it's one per level 50+ adventurer.</p></blockquote><p>This is my problem with it. I hopped on a level 30 character on Test to help, well, test.. to find out it was for level 50+ adventurers (not crafters!) only. I did end up popping onto Test Copy just so I could check it out.</p><p>My suggestions for polls:1. Once per account. Once per character will completely skew real results.2. Don't reward items unless it's something like an XP potion. Coin and status would be okay too. Basically, something that is useful to anyone.3. I understand having a level restriction to try and remove the factor of people creating freebie accounts just so they could vote again. Level 50 seems a bit extreme imo. Level 20, 25, or 30 might be more resonable. Or you could make it level 10+ and must be at least a Silver account.4. If level is taken into account, make sure it's checking adventurer OR crafter level.</p>

[Finora]

<p><cite>Cyliena wrote:</cite></p><blockquote><p>This is my problem with it. I hopped on a level 30 character on Test to help, well, test.. to find out it was for level 50+ adventurers (not crafters!) only. I did end up popping onto Test Copy just so I could check it out.</p><p>My suggestions for polls:1. Once per account. Once per character will completely skew real results.2. Don't reward items unless it's something like an XP potion. Coin and status would be okay too. Basically, something that is useful to anyone.3. I understand having a level restriction to try and remove the factor of people creating freebie accounts just so they could vote again. Level 50 seems a bit extreme imo. Level 20, 25, or 30 might be more resonable. Or you could make it level 10+ and must be at least a Silver account.4. If level is taken into account, make sure it's checking adventurer OR crafter level.</p></blockquote><p>I agree with most of what Cyliena has written here, except perhaps #2. I feel items would be fine, but some sort method to the madness should be implemented.</p><p>I also had to pop over to test copy since the poll didn't recognize the several lvl 90 crafters I have on test. Restriction to level 50+ adventurer is definately too high since it does not recognize crafter levels.</p>

[feldon30]

<p>We also used to be able to look at our bank bags or house vault (but not take items) from anywhere in the game with <strong>/bag_open -1</strong> and <strong>/bag_open -2</strong> but that got taken away shortly before EQ2X came out.</p><p>The mail feature is pointless without being able to get the attachments.</p>

[Lemilla]

<p><cite>Cyliena wrote:</cite></p><blockquote><p>2. Don't reward items unless it's something like an XP potion. Coin and status would be okay too. Basically, something that is useful to anyone.</p></blockquote><p>Doubt the current poll rewards are as it will go live. It seems to be a straight copy of what Queen V'uul drops when you kill her. I even got the mount.</p><p>But with that, I do agree that the rewards should be limited to xp / vitality potions, coin, status, the deity and muting stuff you can get at PQ's, rare materials, and various shards/marks/tokens.</p>

[Banditman]

<p>No rewards are necessary for giving your opinion.  Either you have an opinion and want it counted or you don't.  We don't need a reward for that.</p><p>This ABSOLUTELY needs to be one per account.  Oh, don't get me wrong, if you make it one per character, even with the L50 restriction, you're helping me out.  I have 10 characters who meet that requirement.</p><p>Frankly, mail is the wrong way to do this anyway.  This needs to be done at login, the same way the ()@*#$ station cash nag box is done.</p>

[Finora]

<p><cite>Banditman wrote:</cite></p><blockquote><p>Frankly, mail is the wrong way to do this anyway.  This needs to be done at login, the same way the ()@*#$ station cash nag box is done.</p></blockquote><p>I know it wouldn't work the same with eq2, but EQ1 they used to have thier polls right up front before you could even pick your server.</p>

[Aneova]

<p>One question. What about the Tinkered Message in a Bottle? You know the lil item that let's you send mail anywhere there's pretty much a puddle of water to toss a bottle in. Will this change make it malfunction? because it's often how I send crafted goods while crafting out in the middle of nowhere or erehwon</p>

[Felshades]

<p><cite>Cyliena wrote:</cite></p><blockquote><p>To be fair, accessing your mail without a mailbox is pretty useless since it seems only half implemented. How often do you get a mail without an attachment? Even most of SOE's event mails have attachments.</p><p>A command to view the broker anywhere does sound pretty cool though. Wonder why that was taken away.</p></blockquote><p>Guildwide emails are about all i get, and they dont have attachments...</p>

[Gladiolus]

<p><cite>Cyliena wrote:</cite></p><blockquote><p>My suggestions for polls:</p><p>3. I understand having a level restriction to try and remove the factor of people creating freebie accounts just so they could vote again. Level 50 seems a bit extreme imo. Level 20, 25, or 30 might be more resonable. Or you could make it level 10+ and must be at least a Silver account.</p></blockquote><p>It should be once per PAID account, even if that account only has crafters on it.</p><p><cite>feldon30 wrote:</cite></p><blockquote><p>We also used to be able to look at our bank bags or house vault (but not take items) from anywhere in the game with <strong>/bag_open -1</strong> and <strong>/bag_open -2</strong> but that got taken away shortly before EQ2X came out.</p></blockquote><p>This was replaced with the <strong>/findit <partial item name></strong> feature. It always amazes me that the things SOE introduce which make the most difference to my gaming experience, another example being multiple quests in the quest helper, arrive without fanfare, whereas the things about which they blow trumpets elicit little beyond "Yeah and?" from me.</p><p><cite>Banditman wrote:</cite></p><blockquote><p>No rewards are necessary for giving your opinion.  Either you have an opinion and want it counted or you don't.  We don't need a reward for that.</p></blockquote><p>Agreed. And if there are to be rewards, it needs to be clear that the reward is for answering, not for what your answer was.</p><p><cite>Cyliena wrote:</cite></p><blockquote><p>2. Don't reward items unless it's something like an XP potion. Coin and status would be okay too. Basically, something that is useful to anyone.</p></blockquote><p>City tokens (like you get for doing writs, I can't remember the exact name) or fluff stuff (like the 50-use othmir illusion) would also do - not only equally useful to anyone as Cy said but not doing any crafter out of business either.</p>

[naladini]

<p><cite>Gladiolus wrote:</cite></p><blockquote><p><cite>Cyliena wrote:</cite></p><blockquote><p>My suggestions for polls:</p><p>3. I understand having a level restriction to try and remove the factor of people creating freebie accounts just so they could vote again. Level 50 seems a bit extreme imo. Level 20, 25, or 30 might be more resonable. Or you could make it level 10+ and must be at least a Silver account.</p></blockquote><p>It should be once per PAID account, even if that account only has crafters on it.</p></blockquote><p>Definitely agree, when it comes to polls, restricting to a single account is wildly important. </p><p>Something I might suggest though, try to keep the criteria flexible so you can hit the most appropriate audience, ideally one time per topic.  </p><p>Sometimes, if you're polling about changes that only impact high levels .... a level restriction is perfectly reasonable (regardless of subscription status).   If you're asking about the marketplace, etc ....  you might want to hit any accounts that have added more than 500 SC via selected means  (not sure what flags you guys have available for this).</p><p>Lots of options available for this really.  Ideally, you want to set it up initially so the person asking future poll questions can get them implemented without support from both code and platform.  Level 50 might fit that objective for the first questions you're asking, but it seems like a very poor long term fit.  If it *has* to be level based, I'd agree with dropping it to 30.</p>

[Gladiolus]

<p><cite>naladini wrote:</cite></p><blockquote><p>Sometimes, if you're polling about changes that only impact high levels .... a level restriction is perfectly reasonable (regardless of subscription status).</p></blockquote><p>A person who has given money to SOE and plays a level 30 character that will probably become a level 50 character has at least as much right to be heard as someone who hasn't paid but has a level 50 character.</p>

[Raknid]

<p><cite>Gladiolus wrote:</cite></p><blockquote><p><cite>naladini wrote:</cite></p><blockquote><p>Sometimes, if you're polling about changes that only impact high levels .... a level restriction is perfectly reasonable (regardless of subscription status).</p></blockquote><p>A person who has given money to SOE and plays a level 30 character that will probably become a level 50 character has at least as much right to be heard as someone who hasn't paid but has a level 50 character.</p></blockquote><p>Not if they do not have any firsthand experience with, or knowledge of, the subject at hand. That just decreases the signal to noise ratio.</p>

[naladini]

<p>Context is very important. Asking about how folks feel about Crit Mit changes could easily be restricted to 70+. Its a mechanics/itemization change that doesn't directly impact lower level folks. If you're asking "what kind of content we should build at the level cap", then yes, a slightly larger range is a good idea, because low levels become mid levels, mid levels become high levels.  (I like to factor a 1 year build following any poll type questions, assume design changes won't be immediate).Level 50 is definitely the wrong place to put the mark for general questions though. Improving relevant selection of responders is the key.</p>