Daithin
01-21-2012, 11:23 PM
<p>I have been a loyal player since the game was released. I've bought every expansion and my account has always been paid. I haven't played in about a year and I reactivated my account a couple of days ago after purchasing the Age of Discovery Expansion Collectors Edition for $90, I logged on to find ALL of my coin and mounts GONE!.</p><p>SOE refunded me 150 Plat, although I could have sworn I had a lot more than that. What bothered me was my mounts were gone, and they had no record of me having one.</p><p>I have 2 main characters.</p><p>Daith - Antonia Bayle Server, an 84 Templar had a Horse, I don't remember what kind. But it was a good one.</p><p>Daithin - Antonia Bayle Server, a 90 Conjuror had a Warg.</p><p>The problem is that SOE said that they have no record of me having mounts. Even if they didnt have a record of it, they could have just assumed and gave me something. I mean come on, how many 84 and 90 characters do you see running around without mounts. I'ts just depressing, because I put a lot of work into those characters. I remember doing the Desert of Flames quests to get the Flying Carpet on both characters. Plus, I had Horses and Wargs and serveral other mounts during the last 6 years. I even sent them an old screenshot of my character on a Warg.</p><p>Since I bought the Age of Discovery Expansion, I have a Pegasus Mount, but I'm still upset, because I lost coin and status by losing my mounts.</p><p>Can anyone here help?</p><p>Thanks.</p><p><strong><span style="font-size: 12.0pt; font-family: "Times New Roman","serif"; mso-fareast-font-family: "Times New Roman"; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Question Reference #120119-001115</span></strong></p><p><strong><span style="font-size: 12.0pt; font-family: "Times New Roman","serif"; mso-fareast-font-family: "Times New Roman"; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Question Reference #120116-001074</span></strong></p>