View Full Version : is there a display bug with the streaming client?
yohann koldheart
01-09-2012, 05:27 PM
<p>im running the streaming client, last night the little dinosaur said i had 5 gb left to download.</p><p>now this after noomn it says i have 14.5 gb left to download...</p>
TSR-JoshuaM
01-09-2012, 05:29 PM
<p>Make sure you do not have multiple installations.</p><p>By default our new LP4 will install EQII to the C:UsersPublicSony Online EntertainmentInstalled GamesEverquest II folder.</p><p>Older folders we've used are C:Program FilesSony or C:Program Files (x86)Sony or C:ProgramDataSony</p><p>If you only have 1 installation that you can find, right-click the AssetCache folder and select properties. Tell me how big that folder is.</p>
yohann koldheart
01-09-2012, 06:00 PM
<p>would it still go to multiple locations if im using the same launcher icon as i did last night?</p><p>im guessing it is indeed a display bug, i went to the install folder and on the properties tab is says its 14 GB in size. i go in that directory and launch the game directly from the exe in there and the dino still says 14.136 gb left to download</p>
TSR-JoshuaM
01-09-2012, 06:07 PM
<p><cite>yohann koldheart wrote:</cite></p><blockquote><p>would it still go to multiple locations if im using the same launcher icon as i did last night?</p><p>im guessing it is indeed a display bug, i went to the install folder and on the properties tab is says its 14 GB in size. i go in that directory and launch the game directly from the exe in there and the dino still says 14.136 gb left to download</p></blockquote><p>I'll see if I can reproduce and fix this. In the meantime, would you mind PMing me the contents of your LaunchPad.log file?</p><p>Link this thread so I don't get mixed up.</p>
yohann koldheart
01-09-2012, 06:15 PM
<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>yohann koldheart wrote:</cite></p><blockquote><p>would it still go to multiple locations if im using the same launcher icon as i did last night?</p><p>im guessing it is indeed a display bug, i went to the install folder and on the properties tab is says its 14 GB in size. i go in that directory and launch the game directly from the exe in there and the dino still says 14.136 gb left to download</p></blockquote><p>I'll see if I can reproduce and fix this. In the meantime, would you mind PMing me the contents of your LaunchPad.log file?</p><p>Link this thread so I don't get mixed up.</p></blockquote><p>i dont see a lunchpad.log file</p><p>also i installed 12 gigs of ram since last night, not sure if that would have anything to do with it.</p>
TSR-JoshuaM
01-09-2012, 06:41 PM
<p><cite>yohann koldheart wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>yohann koldheart wrote:</cite></p><blockquote><p>would it still go to multiple locations if im using the same launcher icon as i did last night?</p><p>im guessing it is indeed a display bug, i went to the install folder and on the properties tab is says its 14 GB in size. i go in that directory and launch the game directly from the exe in there and the dino still says 14.136 gb left to download</p></blockquote><p>I'll see if I can reproduce and fix this. In the meantime, would you mind PMing me the contents of your LaunchPad.log file?</p><p>Link this thread so I don't get mixed up.</p></blockquote><p>i dont see a lunchpad.log file</p><p>also i installed 12 gigs of ram since last night, not sure if that would have anything to do with it.</p></blockquote><p>Installing ram shouldn't affect it. LaunchPad.log will be located in your EQII base folder, not under the logs folder. </p>
yohann koldheart
01-12-2012, 04:49 PM
<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>yohann koldheart wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>yohann koldheart wrote:</cite></p><blockquote><p>would it still go to multiple locations if im using the same launcher icon as i did last night?</p><p>im guessing it is indeed a display bug, i went to the install folder and on the properties tab is says its 14 GB in size. i go in that directory and launch the game directly from the exe in there and the dino still says 14.136 gb left to download</p></blockquote><p>I'll see if I can reproduce and fix this. In the meantime, would you mind PMing me the contents of your LaunchPad.log file?</p><p>Link this thread so I don't get mixed up.</p></blockquote><p>i dont see a lunchpad.log file</p><p>also i installed 12 gigs of ram since last night, not sure if that would have anything to do with it.</p></blockquote><p>Installing ram shouldn't affect it. LaunchPad.log will be located in your EQII base folder, not under the logs folder. </p></blockquote><p>sent the pm when you said to, got no reply yet .</p><p>so i went ahead and uninstalled the 21.5 gig streaming client and downloaded the full client.</p>
TSR-JoshuaM
01-12-2012, 05:22 PM
<p>My apologies, my work load does not only include forum support so I may be pulled away at times and unable to respond to you immediately. This will get better as we catch up on our workload (which we have!).</p><p>Please let me know if you have any further issues with the Full asset download and we can troubleshoot anything that comes up.</p>
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