New launcher and non-default install location

[Powers]

<p>I'm being told by tech support (Incident ref 111216-001258) that the reason I can't connect with the new launcher is that I've got EQ2 installed somewhere other than the default location.</p><p>This makes no sense to me.  Surely you guys did not implement your program in such a way that it can only be installed in one place?  Can I get someone who knows what they're talking about to confirm one way or the other?</p><p>Powers  &8^]</p>

[Ravensilver]

<p>Looks like I have the same problem. From when I first installed EQ2, seven years ago, I've *always* had the game on another hard-disk and *not* on the C: part of my computer - for a variety of reasons.</p><p>Up till now, there was never a problem with updating and playing, or with connecting to the game.</p><p>Now, suddenly, I can't connect, I can't install the new launcher - unless I re-install the entire game on the C: disk - I can't play.</p><p>What the hell? >.></p><p><span style="font-size: xx-small;">Not that I expect to hear from anyone 'official' on this... seeing how most of the other questions about the new launcher have remained without responses...</span></p>

[Therendil]

<p>A reply like that from tech support makes no sense. When LP4 became the new standard, I downloaded the latest installer, ran it, and set the install path to the existing location of C:GamesSOEEverQuest II. It installed the new LaunchPad, twiddled a few other files, and that was the end of it. I have run that setup ever since. I did have problems on one system which went away when I found and deleted all traces of EQ2.exe so nothing could try to launch the game with that again.</p><p>You should be sure that there are no stray bits in any location other than your EQII folder. I recently did a purge of my systems and found obsolete LaunchPad files in multiple locations. I don't know if these were from failed installations, other SOE games I tried, or what. I didn't ask.</p><p>As long as the current version of LaunchPad is installed in your EQII folder and you use only that to launch the game, it should work from just about anywhere.</p>