"Childs Play Charity" and Cloak of the Snowfall [Archive]

Avirodar

12-19-2011, 01:01 PM

SOE is making a worthy fundraiser effort for Child's Play. A eq2players news article on it is linked below, and the information in it is directed toward the Childs Play Charity pack. There is even a unique "Child's Play Charity" section in the main Marketplace window that contains the said pack with the cosmetic pet and house pet.The link in mention : <a href="http://www.everquest2.com/news/article?month=current&id=5062" target="_blank">http://www.everquest2.com/news/arti...current&id=5062</a>But what I am asking for someone at SOE to verify, is the status on "Cloak of the Snowfall", currently a sale item for 300SC. It can be found on the Marketplace in the "sale" section, as well as in the "appearance_items -> cloaks" section.The text description of this cloak declares that for every Cloak of the Snowfall purchased, SOE will donate $10 to the Child's Play Charity. I seek verification because it is not in the specially created section of the MarketPlace for the charity event, and does not get a mention on the EQ2players news article, linked above.I am not fond of cloaks, I would never wear it, but for a good cause i'd be heavily inclined to buy a couple. Due to the ambiguous situation, can a staff member from SOE please verify the status of the cloaks? Given SOE's run with itemisation lately, I hope it is not one of those "Oh... Whoops!!" moments.Thanks.

agnott

12-19-2011, 02:09 PM

While they are at it ..thay can also explain why they are using a custom of the "Christmas" Holiday and at the same time not acknowledge it's existence.You can't have it both ways.

Katsi

12-19-2011, 02:20 PM

<cite>agnott wrote:</cite><blockquote>While they are at it ..thay can also explain why they are using a custom of the "Christmas" Holiday and at the same time not acknowledge it's existence.You can't have it both ways.</blockquote>Where you see "Christmas Holiday", I see a mish-mash created of the winter celebrations from many pre-Christian, northern European cultures, and I have no problem with that, as apparently other entities have done the same, and it creates a recognizable atmosphere for us to interact in.~ Cerilynn

CorpseGoddess

12-19-2011, 02:21 PM

<cite>agnott wrote:</cite><blockquote>While they are at it ..thay can also explain why they are using a custom of the "Christmas" Holiday and at the same time not acknowledge it's existence.You can't have it both ways.</blockquote>Whaaaat?There are lots of different players all over the world, but SOE is based in the US. So most of the trappings of the holiday are from Christmas, but because we're in NORRATH, they don't call it that.I have no idea what you're talking about here.

darwich

12-19-2011, 02:41 PM

wonder if agnot is short for agnostic.. and doesnt like the representation of a so called "christian holiday" however as another poster put it well.. this actually isnt a christian holiday its a pagan holiday taht the dark age roman church tried to capitalize on to try to elminate by claiming it was the birth of jesus... which as most historians speculate was in september not december any way...

Laenai

12-19-2011, 02:45 PM

In an attempt to put this thread back on the correct rails....Can we get confirmation of this cloak issue one way or the other, please?

resiler

12-19-2011, 02:54 PM

It's almost certainly a whoops. That cloak was the Child's Play item last year. I really liked it so I was glad to see a chance to grab another, but I wouldn't expect any donation from its purchase; they just left the original text or accidentally brought it back (possibly a script analyzing sales numbers pulled it in to be discounted, who knows)

CoLD MeTaL

12-19-2011, 02:59 PM

Cloak still says that in the decsription if you purchase one.

CatamanderEQ2

12-19-2011, 06:41 PM

Given they are advertising the cloak as providing a $10 donation for every cloak purchased and there is a definite real-money purchase involved, I don't believe they legally can avoid giving the donation for the cloaks.Nonetheless, I agree, a confirmation from a red name would be appreciated. I asked a moderator to provide such on the other thread I started and instead they came in and deleted out all the places where people were asking for confirmation...

Domino

12-19-2011, 08:38 PM

<cite>Avirodar@Oasis wrote:</cite><blockquote>I am not fond of cloaks, I would never wear it, but for a good cause i'd be heavily inclined to buy a couple. Due to the ambiguous situation, can a staff member from SOE please verify the status of the cloaks? Given SOE's run with itemisation lately, I hope it is not one of those "Oh... Whoops!!" moments.</blockquote>As the article says, the Child's Play charity item for this year is the Child's Play Cube. The cloak was last year's, I believe. I'll make sure the text updated for clarity, but please refer to the article you linked for the full details. Sorry for any confusion.

CoLD MeTaL

12-19-2011, 08:56 PM

Anthem

12-19-2011, 10:23 PM

<cite>DominoDev wrote:</cite><blockquote><cite>Avirodar@Oasis wrote:</cite><blockquote>I am not fond of cloaks, I would never wear it, but for a good cause i'd be heavily inclined to buy a couple. Due to the ambiguous situation, can a staff member from SOE please verify the status of the cloaks? Given SOE's run with itemisation lately, I hope it is not one of those "Oh... Whoops!!" moments.</blockquote>As the article says, the Child's Play charity item for this year is the Child's Play Cube. The cloak was last year's, I believe. I'll make sure the text updated for clarity, but please refer to the article you linked for the full details. Sorry for any confusion.</blockquote>Speaking as an ex veteran of Sony's marketing ways, I'd be more concerned with this little statement "Purchase special Child's Play items in EverQuest, EverQuest II, Clone Wars Adventures, Free Realms, DC Universe Online, Magic the Gathering Tactics and PoxNora and SOE will donate $10 per item, up to a maximum of $50,000. Items are available starting December 6, 2011."So, I hear you ask, is that $50K for each game... no... that is $50K total for the SoE group.... so based on $10 per item, that is 5,000 items across all platforms or 714 and a bit items per game platform... for EQ2 that means that any more than 39 items sold per server (on average) = going straight to the bottom line....This announcement was brought to you buySony Make.Believe

Anthem

12-19-2011, 10:24 PM

<cite>Anthem wrote:</cite><blockquote><cite>DominoDev wrote:</cite><blockquote><cite>Avirodar@Oasis wrote:</cite><blockquote>I am not fond of cloaks, I would never wear it, but for a good cause i'd be heavily inclined to buy a couple. Due to the ambiguous situation, can a staff member from SOE please verify the status of the cloaks? Given SOE's run with itemisation lately, I hope it is not one of those "Oh... Whoops!!" moments.</blockquote>As the article says, the Child's Play charity item for this year is the Child's Play Cube. The cloak was last year's, I believe. I'll make sure the text updated for clarity, but please refer to the article you linked for the full details. Sorry for any confusion.</blockquote>Speaking as an ex veteran of Sony's marketing ways, I'd be more concerned with this little statement "Purchase special Child's Play items in EverQuest, EverQuest II, Clone Wars Adventures, Free Realms, DC Universe Online, Magic the Gathering Tactics and PoxNora and SOE will donate $10 per item, up to a maximum of $50,000. Items are available starting December 6, 2011."So, I hear you ask, is that $50K for each game... no... that is $50K total for the SoE group.... so based on $10 per item, that is 5,000 items across all platforms or 714 and a bit items per game platform... for EQ2 that means that any more than 39 items sold per server (on average) = going straight to the bottom line....This announcement was brought to you buySony Make.Believe</blockquote>I give this post less than 24 hours before mysteriously "disappearing"

Avirodar

12-19-2011, 10:31 PM

<cite>DominoDev wrote:</cite><blockquote><cite>Avirodar@Oasis wrote:</cite><blockquote>I am not fond of cloaks, I would never wear it, but for a good cause i'd be heavily inclined to buy a couple. Due to the ambiguous situation, can a staff member from SOE please verify the status of the cloaks? Given SOE's run with itemisation lately, I hope it is not one of those "Oh... Whoops!!" moments.</blockquote>As the article says, the Child's Play charity item for this year is the Child's Play Cube. The cloak was last year's, I believe. I'll make sure the text updated for clarity, but please refer to the article you linked for the full details. Sorry for any confusion.</blockquote>Thank you for clarifying Domino. I am glad I held off <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />I would also like to ask, what happens regarding anyone who purchased the said cloak, due to being misled by the information on the cloak, which states that a $10 donation will be made to charity? People thought it would, or the other thread (that had posts asking if the donation text was legit, vanish...) would not have been created : <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=512026" target="_blank">http://forums.station.sony.com/eq2/...topic_id=512026</a>This is quite an unfortunate situation.

Tayne

12-19-2011, 10:36 PM

<cite>Avirodar@Oasis wrote:</cite><blockquote><cite>DominoDev wrote:</cite><blockquote><cite>Avirodar@Oasis wrote:</cite><blockquote>I am not fond of cloaks, I would never wear it, but for a good cause i'd be heavily inclined to buy a couple. Due to the ambiguous situation, can a staff member from SOE please verify the status of the cloaks? Given SOE's run with itemisation lately, I hope it is not one of those "Oh... Whoops!!" moments.</blockquote>As the article says, the Child's Play charity item for this year is the Child's Play Cube. The cloak was last year's, I believe. I'll make sure the text updated for clarity, but please refer to the article you linked for the full details. Sorry for any confusion.</blockquote>Thank you for clarifying Domino. I am glad I held off <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />I would also like to ask, what happens regarding anyone who purchased the said cloak, due to being misled by the information on the cloak, which states that a $10 donation will be made to charity? People thought it would, or the other thread (that had posts asking if the donation text was legit, vanish...) would not have been created : <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=512026" target="_blank">http://forums.station.sony.com/eq2/...topic_id=512026</a>This is quite an unfortunate situation.</blockquote>Unfortunate indeed. I kind of bought this cloak thinking it was going to help kids. I didn't need it --- all my toons have featherfall, and I didn't particularly care for this specific design .. but I bought it because I thought it was doing some good.

Gravy

12-19-2011, 10:46 PM

Elomort

12-19-2011, 10:46 PM

<cite>Avirodar@Oasis wrote:</cite><blockquote>the other thread (that had posts asking if the donation text was legit, vanish...) would not have been created : <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=512026" target="_blank">http://forums.station.sony.com/eq2/...topic_id=512026</a>This is quite an unfortunate situation.</blockquote>That was a bit of a shock to see those posts removed when they were quite legitimate (and it seems true) concerns. They would have been a warning to people to hold off and not buy this cloak based on a mistaken assumption.

Arcturys

12-20-2011, 02:03 AM

<cite>Elomort wrote:</cite><blockquote>That was a bit of a shock to see those posts removed when they were quite legitimate (and it seems true) concerns. They would have been a warning to people to hold off and not buy this cloak based on a mistaken assumption.</blockquote>Yeah that was a bad move on SOE's part. It starts to cast some suspicion. I was having a hard time convincing people in general chat that the cloak is NOT part of the Child's Play promotion. They were arguing that the item said it was (which is true) and that they read on the forums that it was (which is partly true, but the information was false). Basically a lot of people are STILL buying the cloak even as we speak, thoroughly convinced that it is contributing to the Child's Play promotion. This needs to be broadcast in the MOTD, not just silently fixed.

Avirodar

12-20-2011, 02:27 AM

<cite>Arcturys wrote:</cite><blockquote><cite>Elomort wrote:</cite><blockquote>That was a bit of a shock to see those posts removed when they were quite legitimate (and it seems true) concerns. They would have been a warning to people to hold off and not buy this cloak based on a mistaken assumption.</blockquote>Yeah that was a bad move on SOE's part. It starts to cast some suspicion. I was having a hard time convincing people in general chat that the cloak is NOT part of the Child's Play promotion. They were arguing that the item said it was (which is true) and that they read on the forums that it was (which is partly true, but the information was false). Basically a lot of people are STILL buying the cloak even as we speak, thoroughly convinced that it is contributing to the Child's Play promotion. This needs to be broadcast in the MOTD, not just silently fixed.</blockquote>I have also seen the chatter on level chat about the "generosity" of SOE for donating $10 for every $3 (300SC) cloak sold. I just checked, and the cloak still has the misleading text. Unfortunately, people are still buying it, both regarding and citing the description of the cloak as fact, when it is false.I hope Domino follows up on sorting out both the situation with this cloak, and also sort out the moderator who felt it neccessary to delete posts that queried the legitimacy of the cloak on the similar thread. That, IMO, is more disgraceful than accidentally missing old fluff text.

Neskonlith

12-20-2011, 02:33 AM

If the cloak is not a valid part of the promotion, then SOE should offer a refund to everyone who purchased it while the mistaken description was on it.Admit the error and do the right thing.

darwich

12-20-2011, 07:55 AM

i was trying to decide to buy the christmas back pack or the cloak and ended up getting the cloak because it also had the childsplay wording...

BeeJay

12-20-2011, 09:42 AM

<cite>Neskonlith wrote:</cite><blockquote>If the cloak is not a valid part of the promotion, then SOE should offer a refund to everyone who purchased it while the mistaken description was on it.Admit the error and do the right thing.</blockquote>They should do the right thing and that is to do what the purchasers intended and give the money to the charity for any of the cloak sales since the promotion started.

CatamanderEQ2

12-21-2011, 05:13 AM

<cite>DominoDev wrote:</cite><blockquote><cite>Avirodar@Oasis wrote:</cite><blockquote>I am not fond of cloaks, I would never wear it, but for a good cause i'd be heavily inclined to buy a couple. Due to the ambiguous situation, can a staff member from SOE please verify the status of the cloaks? Given SOE's run with itemisation lately, I hope it is not one of those "Oh... Whoops!!" moments.</blockquote>As the article says, the Child's Play charity item for this year is the Child's Play Cube. The cloak was last year's, I believe. I'll make sure the text updated for clarity, but please refer to the article you linked for the full details. Sorry for any confusion.</blockquote>I am going to hope this gets worked out behind the scenes a bit over the next day or two because, honestly and in all seriousness, I don't believe SOE can refuse to make these donations without potentially landing themselves in some very hot water. I'm hoping in the next couple days we see a generous statement from SOE that they will honor the donations for the cloaks, as an act of good holiday spirit. Otherwise, I fear they may end up having to honor them for less noble reasons.

Katz

12-21-2011, 12:01 PM

Since SOE donates only up to a certain set total, I wouldn't be surprised if that total was met already and the rest of it is a moot point. However, the text on the cloak does need to be corrected.

Domino

12-21-2011, 08:10 PM

To clarify:<ul><li>SOE are going to donate $10 to charity for each cloak that was purchased.</li><li>However, this year's intended Child's Play charity item is the "Child's Play Bundle" and you can find full details of that promotion <a href="http://www.everquest2.com/news/article?month=current&id=5062" target="_blank">in this article</a>. </li><li>To remove the confusion, the text on the cloak has been corrected and the cloak has been removed from the marketplace. If you already purchased it, of course, you still have the cloak and we thank you for helping support this charity. <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></li></ul>

CatamanderEQ2

12-22-2011, 03:13 AM

<cite>DominoDev wrote:</cite><blockquote>To clarify:<ul><li>SOE are going to donate $10 to charity for each cloak that was purchased.</li><li>However, this year's intended Child's Play charity item is the "Child's Play Bundle" and you can find full details of that promotion <a href="http://www.everquest2.com/news/article?month=current&id=5062" target="_blank">in this article</a>. </li><li>To remove the confusion, the text on the cloak has been corrected and the cloak has been removed from the marketplace. If you already purchased it, of course, you still have the cloak and we thank you for helping support this charity. <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></li></ul></blockquote>Thank you. I'm very glad to hear this was resolved the right way.

gourdon

12-22-2011, 03:24 AM

<cite>Anthem wrote:</cite><blockquote><cite>Anthem wrote:</cite><blockquote><cite>DominoDev wrote:</cite><blockquote><cite>Avirodar@Oasis wrote:</cite><blockquote>I am not fond of cloaks, I would never wear it, but for a good cause i'd be heavily inclined to buy a couple. Due to the ambiguous situation, can a staff member from SOE please verify the status of the cloaks? Given SOE's run with itemisation lately, I hope it is not one of those "Oh... Whoops!!" moments.</blockquote>As the article says, the Child's Play charity item for this year is the Child's Play Cube. The cloak was last year's, I believe. I'll make sure the text updated for clarity, but please refer to the article you linked for the full details. Sorry for any confusion.</blockquote>Speaking as an ex veteran of Sony's marketing ways, I'd be more concerned with this little statement "Purchase special Child's Play items in EverQuest, EverQuest II, Clone Wars Adventures, Free Realms, DC Universe Online, Magic the Gathering Tactics and PoxNora and SOE will donate $10 per item, up to a maximum of $50,000. Items are available starting December 6, 2011."So, I hear you ask, is that $50K for each game... no... that is $50K total for the SoE group.... so based on $10 per item, that is 5,000 items across all platforms or 714 and a bit items per game platform... for EQ2 that means that any more than 39 items sold per server (on average) = going straight to the bottom line....This announcement was brought to you buySony Make.Believe</blockquote>I give this post less than 24 hours before mysteriously "disappearing"</blockquote>I give you ... A shiny new tinfoil hat. Your old one is clearly worn out. If I had 5SC for each time someone made a post like this and was wrong, I could play EQ2 for free in perpetuity.

Avirodar

12-22-2011, 12:05 PM

<cite>gourdon wrote:</cite><blockquote><cite>Anthem wrote:</cite><blockquote>I give this post less than 24 hours before mysteriously "disappearing"</blockquote>I give you ... A shiny new tinfoil hat. Your old one is clearly worn out. If I had 5SC for each time someone made a post like this and was wrong, I could play EQ2 for free in perpetuity.</blockquote>I am sure Anthem appreciates his new hat. Protection is paramount for all EQ2 players. However, I would like to suggest that you offer Anthem a trade, next time this happens. Offer Anthem the tinfoil hat, in exchange for a fresh piece of cloth. You need something to wipe your nose clean.

Avirodar

12-22-2011, 12:07 PM

<cite>DominoDev wrote:</cite><blockquote>To clarify:<ul><li>SOE are going to donate $10 to charity for each cloak that was purchased.</li><li>However, this year's intended Child's Play charity item is the "Child's Play Bundle" and you can find full details of that promotion <a href="http://www.everquest2.com/news/article?month=current&id=5062" target="_blank">in this article</a>. </li><li>To remove the confusion, the text on the cloak has been corrected and the cloak has been removed from the marketplace. If you already purchased it, of course, you still have the cloak and we thank you for helping support this charity. <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></li></ul></blockquote>Thank you <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

Tayne

12-22-2011, 12:23 PM

nevermind <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

Meditatious

12-22-2011, 03:01 PM

<cite>CatamanderEQ2 wrote:</cite><blockquote><cite>DominoDev wrote:</cite><blockquote>To clarify:<ul><li>SOE are going to donate $10 to charity for each cloak that was purchased.</li><li>However, this year's intended Child's Play charity item is the "Child's Play Bundle" and you can find full details of that promotion <a href="http://www.everquest2.com/news/article?month=current&id=5062" target="_blank">in this article</a>. </li><li>To remove the confusion, the text on the cloak has been corrected and the cloak has been removed from the marketplace. If you already purchased it, of course, you still have the cloak and we thank you for helping support this charity. <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></li></ul></blockquote>Thank you. I'm very glad to hear this was resolved the right way.</blockquote>I'm sure that they were already at or near the 50k cap anyway, so it really made no difference. That's the thing with promotions like these, the monetary loss is always limited in some way.Personally, I like my cubes. They're cool and I'm glad I bought them. And I don't feel like I took advantage by buying a 300SC item with an obviously incorrect description.