SC through steam not tripled?

[Khargon]

<p>I bought $20 in SC through steam and it said it was 6000. though when I got to the marketplace scree in-game it only said I had 2250SC (250 from previous stuff).</p>

[DanteKesel]

<p>Your not the only one with the issue I bought $30 about 9000 through Steam Petitioned it checked the forums and have yet to hear anything back.</p>

[Marnus]

<p>Good luck guys, at least they're talking about doing something for you-i bought an sc card the evening of the promotion and the code wouldnt work-kept saying code invalid-so i petitioned, sent a scan of the receipt and the backs of the cards i bought-one went through fine-the other would not go through, even though they both said activated on the receipt. When i woke up the next morning to go to work, i figured id try it one more time, and bam, it went right through, but only gave me the normal amount, and not the triple, because of course by that time the event was over. I got the reply to my petition saying they have no way of reimbursing sc-and then i read this on eq2's facebook page:</p><p><span >To our valued Steam customers: We sincerely apologize that Station Cash purchased via Steam during our Triple Station Cash promotion today was not properly credited. We are working with Steam and want to ensure those affected that we will automatically credit the additional Station Cash earned during today's promotion. If you have any questions or concerns, please contact Customer Service via <a rel="nofollow nofollow" href="http://www.soe.com/en/support/" target="_blank"><span style="text-decoration: underline;"><span style="color: #0066cc;">http://www.soe.com/en/support/</span></span></a>. Thank you again for your patience and understanding. [RadarX]</span></p><p><span >So they have the ability to help get people triple sc that was bought through another company. but they have no way to reimburse within their own company?</span></p><p><span >All i can say is good luck friends, i hope they do the right thing by you. </span></p>

[Khargon]

<p>ya I got my extra SC yesterday night sometime. glad they were able to remedy that. really sorry to hear about the issue with your cards though.</p>

[Reiella]

<p><cite>Khargon wrote:</cite></p><blockquote><p>ya I got my extra SC yesterday night sometime. glad they were able to remedy that. really sorry to hear about the issue with your cards though.</p></blockquote><p>As a sidenote, it appears that it's still not working for the double-cash period yet.  So I imagine it's something that needs to be fixed procedurally there.</p>