Multiple charges on credit card

[Maidenwolf]

<p>I was trying to downgrade from station pass to just the standard monthly payment. When  it downgraded me from paid to free I went in to subsribe but when I tried to make my pruchase I got the message that it failed and try again. So I did a few times both in game and on the website.</p><p>Now my bank is showing I have 9 charges  of 14.99... (There might have been more but it drained the account until I had insufficient funds) and my account is still registered as a free account. So not only did I get charge well over a hundred dollars but it gave me nothing for it.</p><p>The customer support says none is offered on the weekends (though the number I tried said it was disconnected anyway.) It is the holidays and I really need to get this resolved asap.</p>

[SOE-MOD-02]

<p>You can file a /petition or ticket and the GM's may be able to assist you.  Are the payments Pending?  It may be that they will fall off if not put through by SOE.  However I would contact CS via the ticket system just to be safe.</p><p><span style="border-collapse: collapse; color: #ffffff; font-family: Arial, Helvetica, sans-serif; font-size: 16px; line-height: 15px;"><a href="http://help.station.sony.com/app/answers/detail/a_id/28939/kw/contact%20support"><em>Contacting</em> Customer Service</a></span></p>

[Maidenwolf]

<p>I did a support ticket... I was hoping I wouldn't have to wait until monday or later.</p><p>I did not /petition due to my account being flagged as free due to all this and I was told free accoutns get no in-game support.</p><p>and no the payments aren't pending. It's a debit card so it was drawn directly from my bank and it shows  the acocunt as almost empty.</p>

[Maidenwolf]

<p>I also did not get email confirmation for any purchase, which I have in the past.</p><p>Just the multiple charges on my bank account...</p>