All-access and gifting of SC Items

[Mystfit]

<p>I ahve a yearly all-access plan (well until I can change it next year!!) and I can't gift SC items. It says I need to be resubbed for a month, but my acocunt has been around since 2006 and not lapsed that I know of. I changed to all-access in Oct, from a recurring 3-month plan.</p>

[Falwene]

<p>I too am having a problem.  We have been All-Access since they implemented it.  My family of 4 plays and none of us can gift SC either.  Not sure what is going on but maybe it all should have been in beta for longer then it actually was.  I hope that they get it fixed soon.  I also don't like that they changed some items so your characters can't use it anymore because of their class.  That is just not right for them to do that.  Some things were bought at the market or from brokers and now we are out coin and the item.  Very frustrating.  Even some receipies are missing from on of my daughters character and had to be rebought again for Frostfell.  More gold out of our bank in EQII! </p>

[Katttara]

<p>I'm having the same problem when I went to use gifting. And very dismayed and disappointed that this thread just sits here without any response for days. I had heard gifting was "down" at one point, and then back up. So which is it now and where in the heck do we find out which it is at any given time?</p><p>I even checked "known issues"....nada.</p><p>Reds going to let this thread get dusty? (Um....{{{tap tap}}...you're losing money that way [gifting-broken] ?!)</p>

[Metaphysix]

<p><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=512202">http://forums.station.sony.com/eq2/...topic_id=512202</a></p><p><p style="font-family: verdana, arial, helvetica, sans-serif; color: #d2c5a9; background-color: #221f1c;">I guess SOE wasn't going to make a post about it, since it's been two weeks of not being able to gift, or buy transfer tokens, for all of us All Access members. But I feel it needs to be addressed. I'm quite sure half of the "unable to buy tokens" posts are related to this issue. After waiting to talk to someone in Live Chat last night, I got this response. I was put on death hold twice during this. 10 minutes after I was asked to wait a moment, I got this response.</p><p style="font-family: verdana, arial, helvetica, sans-serif; color: #d2c5a9; background-color: #221f1c;"> </p><p style="font-family: verdana, arial, helvetica, sans-serif; color: #d2c5a9; background-color: #221f1c;"><span style="color: #ff0000;"><strong><span style="font-size: large; font-family: Arial, Helvetica, sans-serif;">[06:08:29 PM] TSR Sean F.: Unfortunately it looks like EverQuest II players who have an all access pass are currently unable to gift or purchase character transfer tokens due to a bug we are currently working on fixing. What I can offer as an alternate option is to purchase either a station cash card unused for the amount of the token 2500 or 2 game cards 14.99 each (the extra 5 dollars will be applied towards game time). *If you choose to do so please do NOT consume the card to the account as we will need it to trigger the account or server transfer. Unfortunately we am unable to remove station cash from the account wallet so this is the only other option besides waiting until the account hits 30 days.</span><span style="font-size: small;"><span style="font-family: Arial, Helvetica, sans-serif;">[06:09:11 PM] TSR Sean F.: we are unable*</span><span style="font-family: Arial, Helvetica, sans-serif;">[06:09:29 PM] MYUSERNAME soe: Wait... what do you mean hits 30 days? My accounts much older than 30 days.</span><span style="font-family: Arial, Helvetica, sans-serif;">[06:09:43 PM] TSR Sean F.: Sorry, disregard that part. The account time is fine.</span></span></strong></span></p><p style="font-family: verdana, arial, helvetica, sans-serif; color: #d2c5a9; background-color: #221f1c;">Of course then I asked...</p><p style="font-family: verdana, arial, helvetica, sans-serif; color: #d2c5a9; background-color: #221f1c;"><span style="color: #ff0000;"><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;">[06:10:59 PM] MYUSERNAME soe: How long is this bug going to affect my account? </span></span><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: medium;">[06:11:54 PM] TSR Sean F.: Unfortunately we are currently not sure as we are still working on fixing the issue, however we are hoping for it not to be too much longer.</span></span><span style="font-size: small;"><span style="font-family: Arial, Helvetica, sans-serif;">[06:13:11 PM] MYUSERNAME soe: In all fairness, I waited over an hour to talk to someone about this, went almost a day without a response originally and bought a chunk of station cash to prep for transfers that I can't do now... can I get an estimate here as to fixing this? </span><span style="font-family: Arial, Helvetica, sans-serif;">[06:14:13 PM] TSR Sean F.: I really wish I had one, however we have no idea at this time as this issue has been effecting all of the all access accounts for about 2 weeks now.</span></span></span></p></p>