Graphic Glitching [Archive] - EQ2 Forum Archive @ EQ2Wire

Caela

12-16-2011, 01:53 PM

First off, I'm fairly non-technical. I know enough to be dangerous <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> But, I would say I'm smarter than the average bear when it comes to computers.I have a fairly decent system - here are the hilights <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />CPU: Intel(R) Core™ i7-2600K 3.40 GHz FAN: Asetek 550LC Liquid Cooling System 120MM Radiator & FanHDD: 64 GB Kingston 2.5 inch SATA Gaming MLC Solid State DiskHDD2: 1TB SATA-III 6.0Gb/s 64MB Cache 7200RPM HDDMEMORY: 8GB (2GBx4) DDR3/1600MHz MOTHERBOARD: [CrossFireX] GigaByte GA-P67A-UD3-B3 Intel P67 Chipset DDR3 ATX Mainboard w/ 7.1 HD Audio, GbLAN, POWERSUPPLY: * 750 Watts - Thermaltake TR2 RX Modular 80 PlusVIDEO: NVIDIA GeForce GTX 560 Ti 1GB 16X PCIe Video CardIn addition the computer has some extra fans - I think a total of 4 in various places. I've had this computer since April of this year without issue until recently.For the past few weeks I've been getting some weird graphic glitches. And it seems different each time - like one time I was seeing sparkly effects where they shouldn't be - sorta copied from one place to another on the screen. Another time I got some shadow flashing. And for the past two days I get blue flashes on certain parts of the screen (like walls of my house will flash blue, but objects will be ok). This usually starts after being in game for a half hour or so - though sometimes it won't happen for an hour. Logging off, waiting a half hour, and coming back seems to fix it for a while. I've been looking at the heat of the graphic card - gets up to 65-67 (I'm guessing celsius?) My CPU says 24-32...Any suggestions on how to eliminate the glitches?

TSR-JoshuaM

12-16-2011, 05:28 PM

Please post your DXDIAG information for me so we can look at the details of your system devices. Only the top 3 sections covering system/display/sound devices is necessary and it should all fit in a single response.

Therendil

12-16-2011, 08:27 PM

"Fairly decent system" my a**. You have a nice system.In spite of the cooling you have, I suspect heat because of the delay you see before problems start. I've been following a series at Tom's Hardware about cooling issues and I've noticed how 'hot spots'can develop in a system that otherwise has adequate cooling. The temperatures are almost certainly in Celsius, and the numbers are high enough to make heat a serious suspect. Your graphics card is one that is known to run hot and I don't think it's being cooled enough.Do post your dxdiag info so we can be sure that the problem is not an old driver or some such.

Caela

12-16-2011, 11:11 PM

Here ya go - let me know if you need something else.FYI - I vacummed out my computer - there was a good amount of dust around the fans and on the card. I have only been playing about a half hour and have not had the glitching yet tonight.------------------System Information------------------Time of this report: 12/16/2011, 20:07:36 Machine name: XXXXXX Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506) Language: English (Regional Setting: English)System Manufacturer: Gigabyte Technology Co., Ltd. System Model: P67A-UD3-B3 BIOS: Award Modular BIOS v6.00PG Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.7GHz Memory: 8192MB RAMAvailable OS Memory: 8176MB RAM Page File: 4912MB used, 11436MB available Windows Dir: C:Windows DirectX Version: DirectX 11DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode------------DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: NVIDIA GeForce GTX 560 Ti Manufacturer: NVIDIA Chip type: GeForce GTX 560 Ti DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_1200&SUBSYS_00000000&REV_A1 Display Memory: 4065 MB Dedicated Memory: 993 MB Shared Memory: 3071 MB Current Mode: 1440 x 900 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: Sceptre Monitor Id: SPT1999 Native Mode: 1440 x 900(p) (59.887Hz) Output Type: HD15 Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2umDriver File Version: 8.17.0012.8562 (English) Driver Version: 8.17.12.8562 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 10/15/2011 02:53:00, 15693120 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a Device Identifier: {D7B71E3E-5140-11CF-C242-0C201FC2C535} Vendor ID: 0x10DE Device ID: 0x1200 SubSys ID: 0x00000000 Revision ID: 0x00A1 Driver Strong Name: oem35.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section0 05:8.17.12.8562:pciven_10de&dev_1200 Rank Of Driver: 00E60003 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled-------------Sound Devices------------- Description: Speakers (2- Logitech USB Headset) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: USBVID_046D&PID_0A0B&REV_1013&MI_00 Manufacturer ID: 65535 Product ID: 65535 Type: WDM Driver Name: USBAUDIO.sys Driver Version: 6.01.7601.17514 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 11/20/2010 21:23:47, 109696 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: Realtek Digital Output(Optical) (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.6194 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 9/3/2010 02:18:12, 2480104 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.6194 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 9/3/2010 02:18:12, 2480104 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No---------------------Sound Capture Devices--------------------- Description: Microphone (2- Logitech USB Headset) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: USBAUDIO.sys Driver Version: 6.01.7601.17514 (English) Driver Attributes: Final Retail Date and Size: 11/20/2010 21:23:47, 109696 bytes Cap Flags: 0x0 Format Flags: 0x0<div></div>

Aazimar

01-09-2012, 12:53 PM

My Wife and I have similiar builds as Caela; 560 TI cards, 2600K Core I7's..both PC's were purchased thru IBuyPower.com. My wife's PC will just randomly shut down after 6 or so hours of playing, and continue to do so unless I set the fan to at least 60%. Mine remains stable. Luckily since they are identical, I can monitor both PC's during an extended gaming session.At 60% fan speed, the GPU's stay around 55 to 59 celsius. I begin to worry when they start spiking in the 60+. I have been able to get the wife's PC more stable by using BIOS power saving settings, but she too experiences some slightly odd graphical errors (One of her characters has a flaming appearance weapon that instead of displaying flames, just shows a bright light. Also, quest NPC"s don't show the hovering Book, etc...but instead show a hazy light over their heads.)What specific display setting is related to the quest icon graphic over an NPC's head? Also, do you have any tips dealing with "heat pockets" inside of PC's? Is the card just slowly heading to an early grave?Thanks

TalisX1

01-09-2012, 01:08 PM

<cite>Aazimar wrote:</cite><blockquote>My Wife and I have similiar builds as Caela; 560 TI cards, 2600K Core I7's..both PC's were purchased thru IBuyPower.com. My wife's PC will just randomly shut down after 6 or so hours of playing, and continue to do so unless I set the fan to at least 60%. Mine remains stable. Luckily since they are identical, I can monitor both PC's during an extended gaming session.At 60% fan speed, the GPU's stay around 55 to 59 celsius. I begin to worry when they start spiking in the 60+. I have been able to get the wife's PC more stable by using BIOS power saving settings, but she too experiences some slightly odd graphical errors (One of her characters has a flaming appearance weapon that instead of displaying flames, just shows a bright light. Also, quest NPC"s don't show the hovering Book, etc...but instead show a hazy light over their heads.)What specific display setting is related to the quest icon graphic over an NPC's head? Also, do you have any tips dealing with "heat pockets" inside of PC's? Is the card just slowly heading to an early grave?Thanks</blockquote>There is another thread in the frums about the quest giver problems:<a href="http://forums.station.sony.com/eq2/posts/list.m?start=80&topic_id=459373�">http://forums.station.sony.com/eq2/...459373�</a>It might be of some use eventually <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />Silat

Caela

01-09-2012, 01:22 PM

Just a follow up on this.... (I feel a little silly...)I did a good vacumming to the machine - inside and out. And now the temp is running around 26C, and runs much better - no more graphic glitching. I have other issues (crashing when zoning into S Qeynos and opening up the browser) and not enough room on my SSD drive - but at least the graphics are working again, and as long as I don't zone to SQ or open the browser, I'm good.

TSR-JoshuaM

01-09-2012, 05:57 PM

We'll look in to any SQ issues on our end but I'm glad to hear it was a simple fix <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />