EQII on netbook/win7 : no resolution [Archive]

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nannulf

12-16-2011, 03:26 AM

Hi,I have an Aspire One netbook with dual core 1g / 2g ram / radeon hd 6250 video card. I cannot launch the game and when I go into [Game Configuration] I have no available resolutions to choose from.<img src="http://i.imgur.com/etW1o.png" width="928" height="629" /> selecting/deselecting fullscreen makes no difference, I have attempted to add height and width to .ini files, I have deleted .ini files, all drivers are up to date, other games run, yadda yadda, and I have had no luck launching the game so far.Any suggestions or ideas?

Wingrider01

12-16-2011, 09:29 AM

What version of the video drivers are you running?

nannulf

12-16-2011, 11:43 AM

Driver Date : 11/9/2011Driver Version 8.920.0.0

Wingrider01

12-16-2011, 05:00 PM

<cite>nannulf wrote:</cite><blockquote>Driver Date : 11/9/2011Driver Version 8.920.0.0</blockquote>canyou run a dxdiag and post the section that relates to the video card please

TSR-JoshuaM

12-16-2011, 05:12 PM

Yes please post your DXDIAG info so we can make recommendations. Include as much as will fit in a single response starting from the top.You can also update your DX9 just in case.Please download and run the file linked in the article below. This is a self-extracting executable file that will prompt you to select a folder for extraction. Create a folder on your desktop and direct it to that folder. Once complete, open that folder and run the DXSETUP file to start the actual update itself.[DX9] June 2010 - <a href="http://www.microsoft.com/download/en/details.aspx?id=8109" target="_blank" rel="nofollow">http://www.microsoft.com/download/e...ls.aspx?id=8109</a>

nannulf

12-17-2011, 04:28 PM

Hi and thanks for the responses. UsingJoshuaM 's link I have now downloaded and updated dx9 and the same issues persist.Here's the relevant bits of dxdiag, if I snipped an important bit please let me know :DxDiag Notes -- Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found.DirectX Debug Levels --Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)Display Devices --- Card name: AMD Radeon HD 6310 Graphics Manufacturer: Advanced Micro Devices, Inc. Chip type: ATI display adapter (0x9804) DAC type: Internal DAC(400MHz) Device Key: EnumPCIVEN_1002&DEV_9804&SUBSYS_05431025&REV_00 Display Memory: 874 MB Dedicated Memory: 245 MB Shared Memory: 629 MB Current Mode: 1280 x 720 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: SEC564E Native Mode: 1280 x 720(p) (60.003Hz) Output Type: Internal Driver Name: aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dl l,atidxx32.dll,atiumdva.capDriver File Version: 8.17.0010.1107 (English) Driver Version: 8.920.0.0 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 11/9/2011 19:16:56, 774656 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-DB44-11CF-C677-4925BEC2C535} Vendor ID: 0x1002 Device ID: 0x9804 SubSys ID: 0x05431025 Revision ID: 0x0000 Driver Strong Name: oem16.inf:ATI.Mfg.NTx86.6.1:ati2mtag_Wrestler:8.92 0.0.0:pciven_1002&dev_9804 Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: EnabledAdditionally, here is the (eventual) win7 error that occurs :Problem Event Name: APPCRASH Application Name: EverQuest2.exe Application Version: 1.0.0.1 Application Timestamp: 4ee93f18 Fault Module Name: vivoxsdk.dll Fault Module Version: 3.0.5.7314 Fault Module Timestamp: 4aae9905 Exception Code: c0000094 Exception Offset: 0030529b OS Version: 6.1.7601.2.1.0.768.11 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789<div></div><div>Thanks for the help, </div><div></div>

nannulf

12-21-2011, 12:56 AM

Bump. Any ideas, anyone?EDIT ; ADDITIONAL INFOThe windows error that eventually occurs contains Fault Module Name: vivoxsdk.dllThat has something to do with voice chat I believe?My install folder is in C:UsersPublic could this be causing problems?The .dll files in my eq2 folder are not the most recent versions and their modified dates are old. For example vivoxsdk.dll is ver : 3.0.0005.7314 and was last modified on Sept 14 /2009Is it possible that eq2 cannot update all files? Eq2 is running as admin.

nannulf

12-25-2011, 07:06 PM

Merry Christmas, bump.

Sandyfoot

12-25-2011, 07:51 PM

What is the exact full model of this netbook? I ask because maybe the full model might yeild results with an internet search. Such as common problems with a particular model, etc. Such info might not solve your problem but it could create a starting point in trying to figure out what is going on.First thing that comes to my mind is a power scheme problem. Maybe stuck in a power saving mode creating a situation where it falls way below the minimum requirements. Netbooks are not known to be robust to begin with and a power saving situation could prevent certain applications from running.