View Full Version : It's not my fault, apparently.
Tallisman
12-13-2011, 06:26 PM
<p>Been fine up until now, just tried launching the game and am getting this:</p><p><span style="border-collapse: separate; color: #000000; font-family: 'Times New Roman'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-size: medium;"><span style="color: #4b4b4b; font-family: Arial,Helvetica,sans-serif; font-size: 14px;"><h1>It's not your fault!</h1><p style="margin: 0px 0px 1.5em; padding: 0px;">It appears that we are having internal server issues or other problems that are preventing the LaunchPad from loading at this time. We really do apologize and hope to have the problem corrected shortly.</p><p style="margin: 0px 0px 1.5em; padding: 0px;">If the problem persists, please contact<span > </span><a href="http://help.station.sony.com/app/answers/detail/a_id/28939/" target="_blank">Customer Support</a>.</p></span></span></p>
Indabuff
12-13-2011, 06:28 PM
<p>Same here.....so I guess we hurry up and wait</p>
Kuulei
12-13-2011, 06:28 PM
<p>Getting this same issue. I was playing fine and accidently closed the window while playing (senility strikes again) and now I get this error message</p>
Bru2talia
12-13-2011, 06:29 PM
<p><span style="font-family: comic sans ms,sans-serif; color: #800080; font-size: medium;">Me Too!!! Hope to be playing again soon!!</span></p>
Addar
12-13-2011, 06:31 PM
<p>I'm having the same error message. I tried reinstalling the launcher but I got the same error as soon as the launcher was done reinstalling.</p>
Whyllo
12-13-2011, 06:32 PM
<p>Same error here.</p>
Mysstie
12-13-2011, 06:33 PM
Same as the rest. The server's barfing out errors.
Ratman12345
12-13-2011, 06:35 PM
<p>Yup put me on the boat with the rest, getting the same thing.</p>
Bhagpuss
12-13-2011, 06:36 PM
<p>Working again now. Just got in.</p>
Tallisman
12-13-2011, 06:36 PM
<p>This new Launchpad doesn't appear to be as good as it's cracked up to be. Loads of people reporting all sorts of issues <img src="/eq2/images/smilies/c30b4198e0907b23b8246bdd52aa1c3c.gif" border="0" /></p><p><span style="text-decoration: line-through;">EDIT: Yes, it's back... phew</span></p><p>EDIT 2: Take it back, got to the logon this time but it nom'd itself again.</p>
Kuulei
12-13-2011, 06:38 PM
<p>Seems to be working again.. for the moment <img src="/eq2/images/smilies/385970365b8ed7503b4294502a458efa.gif" border="0" /></p>
Morgonn
12-13-2011, 06:39 PM
<p><cite>Tallisman wrote:</cite></p><blockquote><p>Been fine up until now, just tried launching the game and am getting this:</p><p><span style="border-collapse: separate; color: #000000; font-family: 'Times New Roman'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-size: medium;"></span></p><h1>It's not your fault!</h1><p style="margin: 0px 0px 1.5em; padding: 0px;">It appears that we are having internal server issues or other problems that are preventing the LaunchPad from loading at this time. We really do apologize and hope to have the problem corrected shortly.</p><p style="margin: 0px 0px 1.5em; padding: 0px;">If the problem persists, please contact<span> </span><a href="http://help.station.sony.com/app/answers/detail/a_id/28939/" target="_blank">Customer Support</a>.</p></blockquote><p>Same problem here. I have had excellent results with the new launchpad up to this point, however.</p>
TSR-JoshuaM
12-13-2011, 06:39 PM
<p>This wasn't a LaunchPad error in the normal sense. We are doing maintenance behind the scenes, with non-LP related systems, that may cause very brief interruptions. You'll see this when its literally not your fault that you can't connect! <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p>
Indabuff
12-13-2011, 06:41 PM
<p>well my brief interuption is going on 20 min now</p>
Tallisman
12-13-2011, 06:43 PM
<p>Can we bypass the LP in any way? If the game is running, we just need to find an .exe that dispenses with the LP <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /></p>
Mysstie
12-13-2011, 06:43 PM
<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>This wasn't a LaunchPad error. We are doing maintenance behind the scenes, with non-LP related systems, that may cause very brief interruptions. You'll see this when its literally not your fault that you can't connect! <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>Thanks for the info. Still happening to me here. I haven't been able to start the patching process yet, doesn't get that far. Will just keep trying every so often.</p>
Morgonn
12-13-2011, 06:44 PM
<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>This wasn't a LaunchPad error. We are doing maintenance behind the scenes, with non-LP related systems, that may cause very brief interruptions. You'll see this when its literally not your fault that you can't connect! <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>Thank you for the update!</p>
VikodiN
12-13-2011, 06:52 PM
<p><span style="color: #00ffff;">Lies! It's All Our Faults! (J/K)</span></p>
Isulith
12-13-2011, 06:52 PM
<p>We're terribly sorry for the inconvenience, everyone. We will let you know when it's back up and working again! <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=511592">http://forums.station.sony.com/eq2/...topic_id=511592</a></p>
TSR-JoshuaM
12-13-2011, 06:55 PM
<p>You can bypass the LaunchPad in the meantime (as long as you are already patched today!) by running the Everquest2.exe file directly, as opposed to the LaunchPad.exe</p>
Isulith
12-13-2011, 06:57 PM
<p>Alright, it should be working again, please let us know if you have any further issues with it!</p>
Tallisman
12-13-2011, 08:05 PM
<p>Looking good to me - been in and played so I'm happy <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /></p>
NhojNotnats
12-14-2011, 09:58 AM
<p>Im still getting it..SO if I cant get on I need the station 4 client??</p><p><span style="widows: 2; text-transform: none; text-indent: 0px; letter-spacing: normal; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; color: #000000; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;"><span style="font-family: Arial, Helvetica, sans-serif; color: #4b4b4b; font-size: 14px;"><h1>It's not your fault!</h1><p style="margin: 0px 0px 1.5em; padding: 0px;">It appears that we are having internal server issues or other problems that are preventing the LaunchPad from loading at this time. We really do apologize and hope to have the problem corrected shortly.</p><p style="margin: 0px 0px 1.5em; padding: 0px;">If the problem persists, please contact<span > </span><a href="http://help.station.sony.com/app/answers/detail/a_id/28939/" target="_blank"><span style="text-decoration: underline;">Customer Suppor</span></a></p></span></span></p>
Spinkle
12-15-2011, 12:12 AM
<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>You can bypass the LaunchPad in the meantime (as long as you are already patched today!) by running the Everquest2.exe file directly, as opposed to the LaunchPad.exe</p></blockquote><p>I'm suddenly getting this issue tonight so I tried running it this way ^ and finally got back in.. after about an hour of missing my raid LOL</p>
Spinkle
12-15-2011, 01:19 PM
<p>Still having this issue today. I've changed nothing with my computer so I don't know why it would happen in the first place since it ran fine since it was updated last week.</p><p>3 hours later and still can't get on :/ Brief interruptions, my butt lol</p>
TSR-JoshuaM
12-15-2011, 04:46 PM
<p><cite>Spinkle@Permafrost wrote:</cite></p><blockquote><p>Still having this issue today. I've changed nothing with my computer so I don't know why it would happen in the first place since it ran fine since it was updated last week.</p><p>3 hours later and still can't get on :/ Brief interruptions, my butt lol</p></blockquote><p>Intermittent issues evidenced by the fact that people were logging in and around your post here. Just give it another try when these issues occur due to services being unavailable on our end.</p>
Spinkle
12-15-2011, 06:21 PM
<p>Thanks for getting back to me about this, but I'm not entirely sure what that means. Am I just missing the sweet spots as far as time goes when to log in? I've been trying periodlically throughout the day.</p>
TSR-JoshuaM
12-15-2011, 06:24 PM
<p><cite>Spinkle@Permafrost wrote:</cite></p><blockquote><p>Thanks for getting back to me about this, but I'm not entirely sure what that means. Am I just missing the sweet spots as far as time goes when to log in? I've been trying periodlically throughout the day.</p></blockquote><p>We haven't had any across the boards issues today that would continue to cause this but you and I can look in to it a bit deeper. PM me your Station Name and I'll dig around.</p><p>You can also include the contents of your LaunchPad.log and .Downloadinfo.txt as these files might help pinpoint what exactly is failing to connect for you.</p>
Tallisman
01-17-2012, 06:27 PM
<p>Giving this a bump as it's not my fault again.</p>
Aya Lin
01-17-2012, 06:37 PM
<p>Its not my fault either and I can't bypass the launcher as the game appears to have been udpated.</p><p>Edit - all happy and good now. </p>
TSR-JoshuaM
01-19-2012, 05:20 PM
<p>These errors are caused for many different, internal reasons, so the best bet is to give it a few and try again.</p>
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