PDA

View Full Version : Clicking "Shop Now" or any link that should launch the EQII marketplace crashes my EQII client


Laconic
12-11-2011, 10:41 PM
<p>Clicking "Shop Now," or any link that should launch the EQII SC Marketplace, crashes my EQII client.My SC Marketplace had been working once upon a time.  I don't know exactly when the crashes started happening, but it migh coincide with the latest GU/expansion, but I'm not sure.  Anyway, it used to work with this same EQII client, PC, and account, now it crashes everytime I try to open the marketplace.Ideas?My game client's installation folder does not contain either a EQ2_CRASH.LOG or CRASHLOG.TXT file.<span style="text-decoration: underline;"><strong>eq2_recent.ini</strong></span><span style="font-size: xx-small;">cl_version_recent 18cl_username xxxxxxxxxxxxxxxxxxxxcl_autoplay_world Freeportcl_autoplay_world_secondepilepsy_warning_s een truecl_ui_skinname DrumsLacoHybridcl_show_voice_tutorial trueeu_merge_seen truecl_picked_configuration truechat_autoswitch_chat_type truecl_maximized falsecl_screenwidth_windowed 1914cl_screenheight_windowed 1122cl_screenposx_windowed_restore_down 2cl_screenposy_windowed_restore_down 30r_performance 7last_selected_char_id 3248198cl_movie_enabled falsets_hotkey_order 0 1 2 3 4 5r_performance 7cl_fullscreen falsecl_screenwidth 1920cl_screenheight 1200cl_screenrefresh 60r_multisamples 8cl_multicore truer_usethreepointoshaders falser_fast_layer_min_distance 300.000000letterbox_frame_visible falser_texture_lodding_shrink 0r_heatshimmer truer_underwaterdistortion truer_splashes 1splash_particles_enabled truer_particle_priority 3num_active_spell_results 8r_particlesinreflections truer_particle_lod_scale 0.100000r_point_particle_max_size 0.750000r_light_priority 3r_torch_secondary_light truer_rain_spec truer_shadow_type 2r_shadow_quality 2r_switch_to_indoor_shadow_volumes truer_shadow_priority 2r_shadows_other truer_shadows_keep falser_shadows_spec truer_ec_max_lod0 7r_min_anim_update_rate 0.010000r_anim_update_start 0.010000r_initial_point_weight 0.950000suspend_mount_mode 0r_flora truestereo_display_enable falsesound_provider Miles Fast 2D Positional Audiospeakers System Defaultmaster_volume 0.780000movie_volume 0.390000music_volume 0.000000combat_music_volume 0.290000max_active_sounds 64r_target_mouse_over_glow 0.000000video_dst_res Mediumcl_logchat truecl_use_default_log_file truer_initialized_shader3_ambient falsesteam_enabled false</span><strong><span style="text-decoration: underline;">DxDiag</span></strong><span style="font-size: xx-small;">------------------System Information------------------Time of this report: 12/13/2011, 00:22:23       Machine name: xxx   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)           Language: English (Regional Setting: English)System Manufacturer: Hewlett-Packard       System Model: HPE-580t               BIOS: BIOS Date: 09/16/10 17:31:04 Ver: 6.10          Processor: Intel(R) Core(TM) i7 CPU         950  @ 3.07GHz (8 CPUs), ~3.1GHz             Memory: 8192MB RAMAvailable OS Memory: 8184MB RAM          Page File: 4293MB used, 12070MB available        Windows Dir: C:Windows    DirectX Version: DirectX 11DX Setup Parameters: Not found   User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent)    DWM DPI Scaling: Disabled     DxDiag Version: 6.01.7601.17514 32bit Unicode------------DxDiag Notes------------      Display Tab 1: No problems found.        Sound Tab 1: No problems found.        Sound Tab 2: No problems found.        Sound Tab 3: No problems found.          Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (retail)DirectDraw:  0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)---------------Display Devices---------------          Card name: ATI Radeon HD 5700 Series       Manufacturer: Advanced Micro Devices, Inc.          Chip type: ATI display adapter (0x68B8)           DAC type: Internal DAC(400MHz)         Device Key: EnumPCIVEN_1002&DEV_68B8&SUBSYS_6881103C&REV_00     Display Memory: 749 MB   Dedicated Memory: 1010 MB      Shared Memory: 3835 MB       Current Mode: 1920 x 1200 (32 bit) (60Hz)       Monitor Name: Generic PnP Monitor      Monitor Model: Sceptre X24WG         Monitor Id: SPT2401        Native Mode: 1920 x 1200(p) (59.950Hz)        Output Type: DVI        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,at icfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64 .dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a. cap,atitmm64.dllDriver File Version: 8.17.0010.1103 (English)     Driver Version: 8.911.0.0        DDI Version: 11       Driver Model: WDDM 1.1  Driver Attributes: Final Retail   Driver Date/Size: 10/25/2011 19:04:28, 892416 bytes        WHQL Logo'd: Yes    WHQL Date Stamp:  Device Identifier: {D7B71EE2-2BF8-11CF-C377-8B48BEC2C535}          Vendor ID: 0x1002          Device ID: 0x68B8          SubSys ID: 0x6881103C        Revision ID: 0x0000 Driver Strong Name: oem96.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8 .911.0.0:pciven_1002&dev_68b8     Rank Of Driver: 00E62001        Video Accel: ModeMPEG2_A ModeMPEG2_C   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=       D3D9 Overlay: Not Supported            DXVA-HD: Not Supported       DDraw Status: Enabled         D3D Status: Enabled         AGP Status: Enabled</span></p>

TSR-JoshuaM
12-13-2011, 04:38 PM
<p>Update your custom UI or rename your UI folder to UI-backup and let the LP4 patch a fresh default for you.  A lot of changes hit the marketplace and out of date xml files will cause crashes.</p>

Laconic
12-18-2011, 02:27 AM
<p>Thanks, it was my UI's fault.  I'm able to access SC Marketplace with default UI settings.</p>