Unlock my characters pls.

[Doried]

<p>Soo yea, I pay the monthly subscription, plus I paid for the last expansion, yet I have 3 locked characters... including my beastlord, fix pls?</p>

[Mairin]

<p>SAME HERE! At least I'm not alone. After all the issues I've been having in the past couple of days, I was beginning to thing Sony was messing with me.</p>

[Doried]

<p>Hmm seems my account didn't auto update this month? Said I had no active subscription for some reason. I went ahead and paid though I will be checking my back account to make sure the first payment never went through.</p><p>Yea I paid on the 14th of last month, had to resubscribe just now, so I got screwed outa 2 days I guess.</p>

[Wibia]

<p><span ><span >At</span> <span >the</span> <span >same</span> <span >happened to me</span><span>.</span> <span >Unfortunately,</span> <span >the weekend</span> <span >is</span> <span >no</span> <span >support</span> <span >from the German</span> <span >reached by</span> <span >phone</span><span>.</span> <span >The ticket will be</span> <span >processed</span> <span >safely</span><span>,</span> <span >but</span> <span >it</span><span>'s Saturday and</span> <span >it sucks</span></span></p>

[Raienya]

<p>Same here. Have two characters locked (one is the first character I made three years ago!). Could access them yesterday, but can't now.</p><p>FIX THIS, for cripes sake!</p>

[TSR-JoshuaM]

<p>I cant fix these issues here, you guys are just forum names to me.  I cannot see your account information.</p><p>You need to open a support ticket by contacting our support staff directly.  Our chat support will be open today from 12-4pm to help out with these as well.</p>