Getting lots of crashing, mainly out of memory errors. [Archive]

LoneGreyWolf20

12-09-2011, 11:22 PM

Didn't really have any issues pre-AOD, but since the game keeps crashing with out of memory type errors. Shaders 3.0 is off and I have tried running under extreme performance and without a 3rd party UI.DXDiag------------------System Information------------------Time of this report: 12/9/2011, 21:22:33 Machine name: DONOVAN-PC Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506) Language: English (Regional Setting: English)System Manufacturer: NVIDIA System Model: 122-CK-NF68 BIOS: Phoenix - AwardBIOS v6.00PG Processor: Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz (2 CPUs), ~3.2GHz Memory: 4096MB RAMAvailable OS Memory: 4094MB RAM Page File: 1836MB used, 2255MB available Windows Dir: C:Windows DirectX Version: DirectX 11DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode------------DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: NVIDIA GeForce 9800 GTX/9800 GTX+ Manufacturer: NVIDIA Chip type: GeForce 9800 GTX/9800 GTX+ DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_0612&SUBSYS_0A7619F1&REV_A2 Display Memory: 2286 MB Dedicated Memory: 495 MB Shared Memory: 1791 MB Current Mode: 1680 x 1050 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: W2241 Monitor Id: GSM56B4 Native Mode: 1680 x 1050(p) (59.883Hz) Output Type: DVI Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2umDriver File Version: 8.17.0012.9036 (English) Driver Version: 8.17.12.9036 DDI Version: 10 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 11/23/2011 23:59:00, 17474368 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a Device Identifier: {D7B71E3E-4552-11CF-0D59-7A2A1CC2C535} Vendor ID: 0x10DE Device ID: 0x0612 SubSys ID: 0x0A7619F1 Revision ID: 0x00A2 Driver Strong Name: oem81.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section0 05:8.17.12.9036:pciven_10de&dev_0612 Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)= D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled-------------Sound Devices------------- Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0885&SUBSYS_10ECE601&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.6449 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 8/30/2011 16:28:46, 3069032 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0885&SUBSYS_10ECE601&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.6449 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 8/30/2011 16:28:46, 3069032 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No---------------------Sound Capture Devices--------------------- Description: Microphone (2- USB Audio Device) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: USBAUDIO.sys Driver Version: 6.01.7601.17514 (English) Driver Attributes: Final Retail Date and Size: 11/20/2010 05:43:52, 109696 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Realtek Digital Input (Realtek High Definition Audio) Default Sound Capture: No Default Voice Capture: No Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.6449 (English) Driver Attributes: Final Retail Date and Size: 8/30/2011 16:28:46, 3069032 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF-------------------DirectInput Devices------------------- Device Name: Mouse Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Razer Mamba Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x1532, 0x000A FF Driver: n/a Device Name: Razer Mamba Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x1532, 0x000A FF Driver: n/aPoll w/ Interrupt: No-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x10DE, 0x036C| Matching Device ID: usbroot_hub| Service: usbhub----------------Gameport Devices----------------------------PS/2 Devices------------+ Standard PS/2 Keyboard| Matching Device ID: *pnp0303| Service: i8042prt| + HID Keyboard Device| Vendor/Product ID: 0x1532, 0x000A| Matching Device ID: hid_device_system_keyboard| Service: kbdhid| + Terminal Server Keyboard Driver| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| + HID-compliant mouse| Vendor/Product ID: 0x1532, 0x000A| Matching Device ID: hid_device_system_mouse| Service: mouhid| + Terminal Server Mouse Driver| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD------------------------Disk & DVD/CD-ROM Drives------------------------ Drive: C: Free Space: 50.3 GBTotal Space: 76.2 GBFile System: NTFS Model: WDC WD80 0JD-75HKA1 SCSI Disk Device Drive: E: Free Space: 134.1 GBTotal Space: 152.6 GBFile System: NTFS Model: WDC WD16 00JD-00HBB0 SCSI Disk Device Drive: F: Free Space: 399.1 GBTotal Space: 476.9 GBFile System: NTFS Model: ST350041 8AS SCSI Disk Device Drive: D: Model: Memorex DVD+-RAM 530L v1 ATA Device Driver: c:windowssystem32driverscdrom.sys, 6.01.7601.17514 (English), , 0 bytes

LoneGreyWolf20

12-09-2011, 11:24 PM

MSInfoSystem Information report written at: 12/09/11 21:22:05System Name: DONOVAN-PC[System Summary]Item Value OS Name Microsoft Windows 7 Ultimate Version 6.1.7601 Service Pack 1 Build 7601 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DONOVAN-PC System Manufacturer NVIDIA System Model 122-CK-NF68 System Type x64-based PC Processor Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz, 3150 Mhz, 2 Core(s), 2 Logical Processor(s) BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 1/22/2008 SMBIOS Version 2.4 Windows Directory C:Windows System Directory C:Windowssystem32 Boot Device DeviceHarddiskVolume3 Hardware Abstraction Layer Version = "6.1.7601.17514" User Name Donovan-PCDonovan Time Zone Eastern Standard Time Installed Physical Memory (RAM) 4.00 GB Total Physical Memory 4.00 GB Available Physical Memory 2.48 GB Total Virtual Memory 4.00 GB Available Virtual Memory 2.25 GB Page File Space 0 bytes [Hardware Resources][Conflicts/Sharing]Resource Device I/O Port 0x00000000-0x00000CF7 PCI bus I/O Port 0x00000000-0x00000CF7 Direct memory access controller I/O Port 0x000003C0-0x000003DF PCI Express standard Root Port I/O Port 0x000003C0-0x000003DF NVIDIA GeForce 9800 GTX/9800 GTX+ IRQ 22 NVIDIA nForce Serial ATA Controller IRQ 22 Standard OpenHCD USB Host Controller IRQ 22 NVIDIA nForce 10/100/1000 Mbps Ethernet #2 IRQ 23 NVIDIA nForce Serial ATA Controller IRQ 23 Standard Enhanced PCI to USB Host Controller IRQ 23 High Definition Audio Controller Memory Address 0xFEFF0000-0xFEFF0000 System board Memory Address 0xFEFF0000-0xFEFF0000 High precision event timer Memory Address 0xA0000-0xBFFFF PCI bus Memory Address 0xA0000-0xBFFFF PCI Express standard Root Port Memory Address 0xA0000-0xBFFFF NVIDIA GeForce 9800 GTX/9800 GTX+ I/O Port 0x000003B0-0x000003BB PCI Express standard Root Port I/O Port 0x000003B0-0x000003BB NVIDIA GeForce 9800 GTX/9800 GTX+ Memory Address 0xCA000000-0xCDFFFFFF PCI Express standard Root Port Memory Address 0xCA000000-0xCDFFFFFF NVIDIA GeForce 9800 GTX/9800 GTX+ Memory Address 0xB0000000-0xBFFFFFFF PCI Express standard Root Port Memory Address 0xB0000000-0xBFFFFFFF NVIDIA GeForce 9800 GTX/9800 GTX+ [DMA]Resource Device Status Channel 2 Standard floppy disk controller OK Channel 4 Direct memory access controller OK

LoneGreyWolf20

12-09-2011, 11:27 PM

Hoping your not going to tell me that I need to move my EQ2 client to the C drive or something... lol.I have it off the OS drive for a reason, as I have all my non-gaming and gaming programs of the OS drive.Seems to do it when I am just running around the game and not so much when zoning. I'm wondering if it has to do with the fact that I'm running 100% more than normal with the the one gifted ring and the cloak that gives a speed boost.

LoneGreyWolf20

12-10-2011, 12:16 AM

Here is an exact error from a crash that happened two minutes ago.Application ran out of memory when requesting 1048608 bytes (limit:3070 MB, current: 792 MB).If I am reading that correctly, I have more than enough memory to address what it's looking for. I just did a conversion of what the game is looking for into MB and it's only looking for a fraction over 1 MB when I have over 2 Gb for it to take.Am I reading that wrong?

LoneGreyWolf20

12-10-2011, 01:14 AM

After searching around on the internet and findig a "fix" for the out of memory issue, I haven't crashed in quite a bit.I added force_low_mem_mode 1 to my EQ2.ini.

Mysstie

12-10-2011, 01:28 AM

<cite>LoneGreyWolf20 wrote:</cite><blockquote>After searching around on the internet and findig a "fix" for the out of memory issue, I haven't crashed in quite a bit.I added force_low_mem_mode 1 to my EQ2.ini.</blockquote>Hmm.. I'll try that to see what happens. Thanks.

LoneGreyWolf20

12-10-2011, 02:08 AM

Back to the drawing board... just crashed out twice in 5 minutes.

Crolack

12-10-2011, 04:33 AM

Oh good, someone with Win7 and 64-bit is having this issue as well. Which means the client is just leaking memory.

yellowbirdj

12-10-2011, 05:10 AM

I am having the same issue ever since AoD came out. I run Vista 32 bit however, 4g RAM, Intel Core2 Duo 2.2 GHz Processor, and have 60g left on my hard drive. In all of the 5 years I've been playing this game, I've never had this issue. I've been playing on the same platform and have not changed anything.I called SOE and they told me the issue was on my end that I need to lower the amount of shared memory that my video card is using. Ummm, sorry, tech support should know that that cannot be done with the info they asked me for about my system. I run on a laptop.They told me to change the size of my paging file. Did that, still crash.They told me to update my DirectX9. Did that, still crash.Told me to change the maximum amount of memory in my system config. It won't let me and a guildie told me not to mess with that cause I could really mess my system up being I'm not so "tech" savvy.I run on extreme performance and it makes no difference. There are others in my guild and some of you listed that have better systems than me, but you are having the same exact problem.So, hmmm, is it my problem SOE? I think not with that many variants. Find the memory leak in your programming to make your clients happy.

MMORefugee

12-10-2011, 05:33 AM

Find a LAA patcher, copy Everquest2.exe to another filename "EQLAA.Exe" for example, patch it for LA flag, run the new one instead of the old one - see if it keeps crashing. It probably won't.

Brigh

12-10-2011, 08:27 AM

I have the task mgr open on my other monitor and watch how at start it is about 200k with EverQuest2.exe. Over time it continuously rises to over 1.4 million. I usually get stuck at the loading screen, either with "waiting for zone server", or "updating environment map", until I get tired of waiting and click exit (Drums UI). I use Game Booster which turns off a bunch of extraneous processes and defrags RAM at the start. With the task mgr open and at 1.5 million RAM usage, I toggled GB to normal then to game mode and the process went back down to 200k+, which it is rising again.

LoneGreyWolf20

12-10-2011, 12:00 PM

<cite>MMORefugee wrote:</cite><blockquote>Find a LAA patcher, copy Everquest2.exe to another filename "EQLAA.Exe" for example, patch it for LA flag, run the new one instead of the old one - see if it keeps crashing. It probably won't.</blockquote>I'm pretty computer savy, but what is a LAA patcher? Are you talking about a large address aware patcher?When you say copy to another filename, do you mean rename the Everquest2.exe?

TSR-JoshuaM

12-10-2011, 01:45 PM

LAA is one method. A great community contributor Deadcrickets2 posted a great tutorial for folks with another method, <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=506883">http://forums.station.sony.com/eq2/...topic_id=506883</a>

LoneGreyWolf20

12-10-2011, 03:25 PM

<cite>TSR-JoshuaM wrote:</cite><blockquote>LAA is one method. A great community contributor Deadcrickets2 posted a great tutorial for folks with another method, <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=506883">http://forums.station.sony.com/eq2/...topic_id=506883</a></blockquote>I looked for it, but can't seem to find a LAA patcher anywhere.Joshua, from my info do you see anything that can be causing the crashes?

TSR-JoshuaM

12-10-2011, 03:39 PM

<cite>LoneGreyWolf20 wrote:</cite><blockquote><cite>TSR-JoshuaM wrote:</cite><blockquote>LAA is one method. A great community contributor Deadcrickets2 posted a great tutorial for folks with another method, <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=506883">http://forums.station.sony.com/eq2/...topic_id=506883</a></blockquote>I looked for it, but can't seem to find a LAA patcher anywhere.Joshua, from my info do you see anything that can be causing the crashes?</blockquote>Only suggestions I can give you from that info would be to disable the overclock at test again and/or double your pagefile size.

LoneGreyWolf20

12-10-2011, 04:13 PM

<cite>TSR-JoshuaM wrote:</cite><blockquote><cite>LoneGreyWolf20 wrote:</cite><blockquote><cite>TSR-JoshuaM wrote:</cite><blockquote>LAA is one method. A great community contributor Deadcrickets2 posted a great tutorial for folks with another method, <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=506883">http://forums.station.sony.com/eq2/...topic_id=506883</a></blockquote>I looked for it, but can't seem to find a LAA patcher anywhere.Joshua, from my info do you see anything that can be causing the crashes?</blockquote>Only suggestions I can give you from that info would be to disable the overclock at test again and/or double your pagefile size.</blockquote>I'm curious, if the overclock didn't cause any problems before patch, why would it cause issues this patch?I don't have a page file and I stayed away from page filing since I built this computer. Cause way too much hitching.

TSR-JoshuaM

12-10-2011, 04:15 PM

<cite>LoneGreyWolf20 wrote:</cite><blockquote><cite>TSR-JoshuaM wrote:</cite><blockquote><cite>LoneGreyWolf20 wrote:</cite><blockquote><cite>TSR-JoshuaM wrote:</cite><blockquote>LAA is one method. A great community contributor Deadcrickets2 posted a great tutorial for folks with another method, <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=506883">http://forums.station.sony.com/eq2/...topic_id=506883</a></blockquote>I looked for it, but can't seem to find a LAA patcher anywhere.Joshua, from my info do you see anything that can be causing the crashes?</blockquote>Only suggestions I can give you from that info would be to disable the overclock at test again and/or double your pagefile size.</blockquote>I'm curious, if the overclock didn't cause any problems before patch, why would it cause issues this patch?I don't have a page file and I stayed away from page filing since I built this computer. Cause way too much hitching.</blockquote>Won't say the OC is causing a problem either way, I just can't support your system while it is overclocked. Without a pagefile you are also not logging critical windows errors as it needs to dump it there. Will be nearly impossible to track down an issue without it.Consider this. 4GB of total RAM. EQII can and will consume 2GB and more. Windows and all background applications can and will consume the leftovers more often than not. I wouldn't even think of running ACT for an extended duration and zoning in and out of a GH/decorated home/DYOD with this configuration. With no pagefile the only conclusion is an out of memory error. The game did get bigger.If it was causing so much hitching that you could actually significantly feel the difference, I would look at the hard drive or consider an upgrade.

yellowbirdj

12-11-2011, 07:14 PM

So basically, SOE needs to change the requirements on what is needed to play EQ2 then is what you are saying? Here are the current requirements listed on <a href="http://www.everquest2.com/faq#Q43">http://www.everquest2.com/faq#Q43</a>Recommended: Windows Vista/XP/Windows 7, Intel Core 2 2.4 GHz or greater, 2 GB RAM (XP), 4 GB (Vista/Windows 7), DirectX 9 compatible video card, NVIDIA 8800GTS/ATI 3850 pixel shader and vertex shader compatible hardware with 512 MB of HTMLure memory or greater, DirectSound compatible audio hardware, Broadband Internet connection, 14 GB hard drive space.If the stats stated above are the recommended stats for my computer to run EQ2, I should not be having memory issues. Never had them before this game update. I just find it really hard to believe that many people running this game on systems better than mine with more RAM and goodies having the same issue. So are you telling them they need to get more RAM or upgrade their system too?

TSR-JoshuaM

12-12-2011, 05:31 PM

No you don't NEED to upgrade, you just need to be realistic about the situation. If you enter a zone with 3000+ placed objects, expect your RAM to get consumed, expect out of memory errors if you simply do not have any more RAM that can be addressed.Locking this one up, continue discussion on the other memory thread.<a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=510547">http://forums.station.sony.com/eq2/...topic_id=510547</a>