Veteran Rewards for All! Official Feedback Thread [Archive]

Ahlana

12-09-2011, 05:24 PM

<cite>Nashbry wrote:</cite><blockquote><cite>Ahlana wrote:</cite><blockquote><cite>jester0770 wrote:</cite><blockquote>Is this going to negate the whole i took 3 months off of game without paying so I got shafted on my vet reward?</blockquote>It does not look like it. It looks like this is a going forward thing and not retroactive.</blockquote>This still doesn't fix the issue that those of us who were paying a subscription for a time on EQ2X and let our "Live" sub lapse----After the merge---all time accumulated between the two as a subscriber to either were supposed to be merged (According to SJ in one of the many pre-launch videos)---They didn't merge---heck, if they want to base it on account creation date---mine goes back to November 2004---I would take that but it is not showing in game yet.</blockquote>Well my comment wasn't really in reply to that. That seems like something SOE needs to sort out still.

TheSpin

12-09-2011, 05:25 PM

<cite>Ahlana wrote:</cite><blockquote><cite>darwich wrote:</cite><blockquote>so why am i paying a subsciption now??</blockquote>In reality no reason.Your character was grandfathered in.. so you have your race/class openYou can pay a month worth of sub price for 50 gear unlocks.. and then not bother with any money for awhile.You lose bag space and amount of plat you can earn... but seems a good tradeoff.</blockquote>FYI... The plat restriction is pretty major. You can only have 18 plat, and any plat over this amount just disappears. If you have more than that much plat you can spend it, but you can't earn any more.Also, while you can put your plat into repair materials, so you can access it, you can't use the repair materials in place of currency because it is now flagged as heirloom.

Ahlana

12-09-2011, 05:28 PM

<cite>TheSpin wrote:</cite><blockquote><cite>Ahlana wrote:</cite><blockquote><cite>darwich wrote:</cite><blockquote>so why am i paying a subsciption now??</blockquote>In reality no reason.Your character was grandfathered in.. so you have your race/class openYou can pay a month worth of sub price for 50 gear unlocks.. and then not bother with any money for awhile.You lose bag space and amount of plat you can earn... but seems a good tradeoff.</blockquote>FYI... The plat restriction is pretty major. You can only have 18 plat, and any plat over this amount just disappears. If you have more than that much plat you can spend it, but you can't earn any more.Also, while you can put your plat into repair materials, so you can access it, you can't use the repair materials in place of currency because it is now flagged as heirloom.</blockquote>I would hardly say it is major.. I mean seriously I have bought nothing in months and nothing more for months to come. Anyone top loaded at 90 does not "need" plat. I would wager no one needs it really at all. It is used for shortcuts and that is about it.The tradeoff is that for a one time $15 you can get enough unlockers to swap your gear out a few times before needing any more unlockers.. and at this point in DoV how many upgrades are left for the majority of people?

cawalton

12-09-2011, 05:29 PM

This is Great! (I think)This is like the old way they used to do Vet rewards, based on account creation date, not how may days it was actually subscribed, you could come back after a couple years off and still get the most recent rewards.Time to dust-off an old EQ1 account and roll-up an alt with 8 yr vet awards (if my theory is correct)

Nashbry

12-09-2011, 05:30 PM

<cite>Ahlana wrote:</cite><blockquote><cite>Nashbry wrote:</cite><blockquote><cite>Ahlana wrote:</cite><blockquote><cite>jester0770 wrote:</cite><blockquote>Is this going to negate the whole i took 3 months off of game without paying so I got shafted on my vet reward?</blockquote>It does not look like it. It looks like this is a going forward thing and not retroactive.</blockquote>This still doesn't fix the issue that those of us who were paying a subscription for a time on EQ2X and let our "Live" sub lapse----After the merge---all time accumulated between the two as a subscriber to either were supposed to be merged (According to SJ in one of the many pre-launch videos)---They didn't merge---heck, if they want to base it on account creation date---mine goes back to November 2004---I would take that but it is not showing in game yet.</blockquote>Well my comment wasn't really in reply to that. That seems like something SOE needs to sort out still.</blockquote>I just wish SJ or some "red-name" would come out and clarify things---that is all I am asking. A simple "We're on it and continuing to look at it" or even a "We are sorry, we miscommunicated that information early on and we aren't going to be able to do that" would suffice and I would drop the issue all together.

SlawSlayer

12-09-2011, 05:32 PM

Thank You! <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />

Raagh

12-09-2011, 05:33 PM

When will this be patched in ? My account for EQ2 goes back to 2005 when I started playing, but the rewards for that long don't show up yet.

TheSpin

12-09-2011, 05:33 PM

<cite>Ahlana wrote:</cite><blockquote><cite>TheSpin wrote:</cite><blockquote><cite>Ahlana wrote:</cite><blockquote><cite>darwich wrote:</cite><blockquote>so why am i paying a subsciption now??</blockquote>In reality no reason.Your character was grandfathered in.. so you have your race/class openYou can pay a month worth of sub price for 50 gear unlocks.. and then not bother with any money for awhile.You lose bag space and amount of plat you can earn... but seems a good tradeoff.</blockquote>FYI... The plat restriction is pretty major. You can only have 18 plat, and any plat over this amount just disappears. If you have more than that much plat you can spend it, but you can't earn any more.Also, while you can put your plat into repair materials, so you can access it, you can't use the repair materials in place of currency because it is now flagged as heirloom.</blockquote>I would hardly say it is major.. I mean seriously I have bought nothing in months and nothing more for months to come. Anyone top loaded at 90 does not "need" plat. I would wager no one needs it really at all. It is used for shortcuts and that is about it.The tradeoff is that for a one time $15 you can get enough unlockers to swap your gear out a few times before needing any more unlockers.. and at this point in DoV how many upgrades are left for the majority of people?</blockquote>You can't buy loot rights... this is pretty major for some players. Also, masters and collectables are things that are good to have plat for. Some people see the accumulation of plat as a major reason to play the game. I know my mother playes and doesn't really do much other than craft and sell her wares and she's got like 10 times plat more than I have.

Kuulei

12-09-2011, 05:35 PM

<cite>Atsushi wrote:</cite><blockquote>Is this retroactive? For example my account dates back to 2000 from eq1 and around launch day for eq2, yet I only have 5 year vet rewards. I petitioned and they said it was correct yesterday.I sort of hoped that for an 11 year old account I might have more than 5y vet bonuses.</blockquote>Its not account age of eq1, but eq2.Same for me, this account, like 12 years old, but my EQ acct age is 8 (some time was added in early releases to time played for purchasing expansions)

Nashbry

12-09-2011, 05:37 PM

<cite>TheSpin wrote:</cite><blockquote><cite>Ahlana wrote:</cite><blockquote><cite>TheSpin wrote:</cite><blockquote><cite>Ahlana wrote:</cite><blockquote><cite>darwich wrote:</cite><blockquote>so why am i paying a subsciption now??</blockquote>In reality no reason.Your character was grandfathered in.. so you have your race/class openYou can pay a month worth of sub price for 50 gear unlocks.. and then not bother with any money for awhile.You lose bag space and amount of plat you can earn... but seems a good tradeoff.</blockquote>FYI... The plat restriction is pretty major. You can only have 18 plat, and any plat over this amount just disappears. If you have more than that much plat you can spend it, but you can't earn any more.Also, while you can put your plat into repair materials, so you can access it, you can't use the repair materials in place of currency because it is now flagged as heirloom.</blockquote>I would hardly say it is major.. I mean seriously I have bought nothing in months and nothing more for months to come. Anyone top loaded at 90 does not "need" plat. I would wager no one needs it really at all. It is used for shortcuts and that is about it.The tradeoff is that for a one time $15 you can get enough unlockers to swap your gear out a few times before needing any more unlockers.. and at this point in DoV how many upgrades are left for the majority of people?</blockquote>You can't buy loot rights... this is pretty major for some players. Also, masters and collectables are things that are good to have plat for. Some people see the accumulation of plat as a major reason to play the game. I know my mother playes and doesn't really do much other than craft and sell her wares and she's got like 10 times plat more than I have.</blockquote>Awesome mental image -- *phones up mom* Hey ma, I know I just borrowed 15$ of real cash from you for unlocks but could you spare me some Plat?

TheSpin

12-09-2011, 05:40 PM

<cite>Nashbry wrote:</cite><blockquote><cite>TheSpin wrote:</cite><blockquote><cite>Ahlana wrote:</cite><blockquote><cite>TheSpin wrote:</cite><blockquote><cite>Ahlana wrote:</cite><blockquote><cite>darwich wrote:</cite><blockquote>so why am i paying a subsciption now??</blockquote>In reality no reason.Your character was grandfathered in.. so you have your race/class openYou can pay a month worth of sub price for 50 gear unlocks.. and then not bother with any money for awhile.You lose bag space and amount of plat you can earn... but seems a good tradeoff.</blockquote>FYI... The plat restriction is pretty major. You can only have 18 plat, and any plat over this amount just disappears. If you have more than that much plat you can spend it, but you can't earn any more.Also, while you can put your plat into repair materials, so you can access it, you can't use the repair materials in place of currency because it is now flagged as heirloom.</blockquote>I would hardly say it is major.. I mean seriously I have bought nothing in months and nothing more for months to come. Anyone top loaded at 90 does not "need" plat. I would wager no one needs it really at all. It is used for shortcuts and that is about it.The tradeoff is that for a one time $15 you can get enough unlockers to swap your gear out a few times before needing any more unlockers.. and at this point in DoV how many upgrades are left for the majority of people?</blockquote>You can't buy loot rights... this is pretty major for some players. Also, masters and collectables are things that are good to have plat for. Some people see the accumulation of plat as a major reason to play the game. I know my mother playes and doesn't really do much other than craft and sell her wares and she's got like 10 times plat more than I have.</blockquote>Awesome mental image -- *phones up mom* Hey ma, I know I just borrowed 15$ of real cash from you for unlocks but could you spare me some Plat?</blockquote>I know... right? although unfortunately, through a series of events we actually don't play on the same server. Crazy I know.

Hozuki

12-09-2011, 05:42 PM

PLEASE SOE:PLEASE SMOKEJUMPER:PLEASE ISULITH:This is GREAT news, you have taken LEAPS AND BOUNDS in the area of customer service and giving back to your FANS and SUPPORTERS!!! The good decisions and news just keep coming.. but in light of this recent development: PLEASE make this retro-active for us loyal ex-EQ2Live subscribers. It sucks so bad that because I was unable to play EQ2 for awhile (due to not having a computer) that I am somehow less of a vet than before. Its akin to saying that since I didn't pay for that month, I didn't exist to you. I was already "paying" for that decision by missing out on: the whole game since eq2 was F2P then, missing out on LIVE events that I will never get to experience again, and everything else that came with subscribing. But to make it so even though I pre-ordered the original EQ2 and have paid much over $1000 dollars in that time, I essentially didn't matter/exist for those months where I couldn't PAY could PLAY. Please do right by us, the veterans, those that have supported EQ2 from the beginning, thats what a vet is, it should be a reward for early adopters, not just those who never had the misfortune in 7 YEARS to be UNABLE to play. That's almost callous feeling to me.. The only reason I can see that this wasn't the case the entire time was to push the "passport" $5 3/day sub. which I was UNAWARE of during the time I was away, so I'm basically having those months of my account age taken away, never to be returned, talk about adding insult to injury. Now that there is no more "passport sub" this seems like the best way to extend an olive branch to those who WERE supporters of EQ2LIVE as opposed to the new F2P only model. Making veteran reward time "free AGAIN" was the right thing to do, but now all returning vets, and those who returned before, but missed some time, will be left with a sour taste in their mouths when they look at their account age, and see that for awhile they counted for nothing to EQ2. The world didn't stop when we weren't able to be apart of it, but somehow our existence did. That hurts, when I came back I immediately spent over $200 on subs, expansions, station store, only then did I notice that my account age in-game =/= the date I joined this world of Norrath. Such a blow to those that have put years into this game.Please consider this, it wont HURT anybody, it can only HELP: the fans, the early adopters, it will give yet another reason for vets to return which can only help the player base and EQ2's pocketbooks. I've never thought of SOE as a "money-grabbing" company UNLIKE some of the OTHER competitors, and all these recent developments SUPPORT that vision. But I think you could take it 1/2 step further and do right by your early supporters. We are talking about some in-game items that don't give anyone a competitive advantage, they are just fun "thank you for supporting us" things. Only one reward a year, its not like there is a reward every month, that I could understand, heck I could even understand the OLD system of paying every month for vet time NOW that EQ2 is F2P, it makes much MORE sense than having that model when Everquest 2 was only playable if you actually had a subscription in the first place.PLEASE SOE, Help us out, like we early adopters helped you out 7+ years ago.Thank you,Tracker Dunn-Joined 12/12/2004Vet time: 5 yrs 8 months 12 days... <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />

Zorastiz

12-09-2011, 05:53 PM

Rijacki

12-09-2011, 05:57 PM

<cite>darwich wrote:</cite><blockquote>so why am i paying a subsciption now??</blockquote>Recurring subscription gets 500SC/moSubscription/Gold does get more bag slots, bank slots, ability to carry more plat, no unlocks required for anything on any character new or old, send mail as well as receive, unlimted broker access, unrestricted chat channels, etc.I hope, though, when (if) the Vet rewards change to a token system that subscribers get more tokens than Silver/Free per month.

Gravy

12-09-2011, 05:58 PM

<cite>Hozuki@Befallen wrote:</cite><blockquote>PLEASE SOE:PLEASE SMOKEJUMPER:PLEASE ISULITH:This is GREAT news, you have taken LEAPS AND BOUNDS in the area of customer service and giving back to your FANS and SUPPORTERS!!! The good decisions and news just keep coming.. but in light of this recent development: PLEASE make this retro-active for us loyal ex-EQ2Live subscribers. It sucks so bad that because I was unable to play EQ2 for awhile (due to not having a computer) that I am somehow less of a vet than before. Its akin to saying that since I didn't pay for that month, I didn't exist to you. I was already "paying" for that decision by missing out on: the whole game since eq2 was F2P then, missing out on LIVE events that I will never get to experience again, and everything else that came with subscribing. But to make it so even though I pre-ordered the original EQ2 and have paid much over $1000 dollars in that time, I essentially didn't matter/exist for those months where I couldn't PAY could PLAY. Please do right by us, the veterans, those that have supported EQ2 from the beginning, thats what a vet is, it should be a reward for early adopters, not just those who never had the misfortune in 7 YEARS to be UNABLE to play. That's almost callous feeling to me.. The only reason I can see that this wasn't the case the entire time was to push the "passport" $5 3/day sub. which I was UNAWARE of during the time I was away, so I'm basically having those months of my account age taken away, never to be returned, talk about adding insult to injury. Now that there is no more "passport sub" this seems like the best way to extend an olive branch to those who WERE supporters of EQ2LIVE as opposed to the new F2P only model. Making veteran reward time "free AGAIN" was the right thing to do, but now all returning vets, and those who returned before, but missed some time, will be left with a sour taste in their mouths when they look at their account age, and see that for awhile they counted for nothing to EQ2. The world didn't stop when we weren't able to be apart of it, but somehow our existence did. That hurts, when I came back I immediately spent over $200 on subs, expansions, station store, only then did I notice that my account age in-game =/= the date I joined this world of Norrath. Such a blow to those that have put years into this game.Please consider this, it wont HURT anybody, it can only HELP: the fans, the early adopters, it will give yet another reason for vets to return which can only help the player base and EQ2's pocketbooks. I've never thought of SOE as a "money-grabbing" company UNLIKE some of the OTHER competitors, and all these recent developments SUPPORT that vision. But I think you could take it 1/2 step further and do right by your early supporters. We are talking about some in-game items that don't give anyone a competitive advantage, they are just fun "thank you for supporting us" things. Only one reward a year, its not like there is a reward every month, that I could understand, heck I could even understand the OLD system of paying every month for vet time NOW that EQ2 is F2P, it makes much MORE sense than having that model when Everquest 2 was only playable if you actually had a subscription in the first place.PLEASE SOE, Help us out, like we early adopters helped you out 7+ years ago.Thank you,Tracker Dunn-Joined 12/12/2004Vet time: 5 yrs 8 months 12 days... <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></blockquote>I have no idea what you want.Try again, but ask in one simple sentence.

Hozuki

12-09-2011, 06:05 PM

<cite>Gravy wrote:</cite><blockquote><cite>Hozuki@Befallen wrote:</cite><blockquote>PLEASE SOE:PLEASE SMOKEJUMPER:PLEASE ISULITH:This is GREAT news, you have taken LEAPS AND BOUNDS in the area of customer service and giving back to your FANS and SUPPORTERS!!! The good decisions and news just keep coming.. but in light of this recent development: PLEASE make this retro-active for us loyal ex-EQ2Live subscribers. It sucks so bad that because I was unable to play EQ2 for awhile (due to not having a computer) that I am somehow less of a vet than before. Its akin to saying that since I didn't pay for that month, I didn't exist to you. I was already "paying" for that decision by missing out on: the whole game since eq2 was F2P then, missing out on LIVE events that I will never get to experience again, and everything else that came with subscribing. But to make it so even though I pre-ordered the original EQ2 and have paid much over $1000 dollars in that time, I essentially didn't matter/exist for those months where I couldn't PAY could PLAY. Please do right by us, the veterans, those that have supported EQ2 from the beginning, thats what a vet is, it should be a reward for early adopters, not just those who never had the misfortune in 7 YEARS to be UNABLE to play. That's almost callous feeling to me.. The only reason I can see that this wasn't the case the entire time was to push the "passport" $5 3/day sub. which I was UNAWARE of during the time I was away, so I'm basically having those months of my account age taken away, never to be returned, talk about adding insult to injury. Now that there is no more "passport sub" this seems like the best way to extend an olive branch to those who WERE supporters of EQ2LIVE as opposed to the new F2P only model. Making veteran reward time "free AGAIN" was the right thing to do, but now all returning vets, and those who returned before, but missed some time, will be left with a sour taste in their mouths when they look at their account age, and see that for awhile they counted for nothing to EQ2. The world didn't stop when we weren't able to be apart of it, but somehow our existence did. That hurts, when I came back I immediately spent over $200 on subs, expansions, station store, only then did I notice that my account age in-game =/= the date I joined this world of Norrath. Such a blow to those that have put years into this game.Please consider this, it wont HURT anybody, it can only HELP: the fans, the early adopters, it will give yet another reason for vets to return which can only help the player base and EQ2's pocketbooks. I've never thought of SOE as a "money-grabbing" company UNLIKE some of the OTHER competitors, and all these recent developments SUPPORT that vision. But I think you could take it 1/2 step further and do right by your early supporters. We are talking about some in-game items that don't give anyone a competitive advantage, they are just fun "thank you for supporting us" things. Only one reward a year, its not like there is a reward every month, that I could understand, heck I could even understand the OLD system of paying every month for vet time NOW that EQ2 is F2P, it makes much MORE sense than having that model when Everquest 2 was only playable if you actually had a subscription in the first place.PLEASE SOE, Help us out, like we early adopters helped you out 7+ years ago.Thank you,Tracker Dunn-Joined 12/12/2004Vet time: 5 yrs 8 months 12 days... <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></blockquote>I have no idea what you want.Try again, but ask in one simple sentence.</blockquote>Make Vet Reward Time based off: Account creation date.Why do it any other way? if its only rewarding you for months you paid for, not how long you've been a vet, then that just doesn't make sense. It doesn't show much thanks.

Rampage

12-09-2011, 06:13 PM

Wasn't this how vet bonuses were originally awarded?

Solaran_X

12-09-2011, 06:17 PM

I'm in the same boat as others in this thread.Original Activation Date: November 6, 20042589 days; which breaks down to 7 years, 1 month, and 3 days. Plus the extra 90-day periods for buying the early expansions. I should certainly have the 8 year Veteran reward. However, I have nothing past the 6 year Veteran's Reward - and that I only got about a month ago.

TheSpin

12-09-2011, 06:19 PM

Maybe it's announced now, but it will take a day or two to implement it?

Velox

12-09-2011, 06:24 PM

Wingrider01

12-09-2011, 06:25 PM

<cite>Vaeamdar@Antonia Bayle wrote:</cite><blockquote>I'm in the same boat as others in this thread.Original Activation Date: November 6, 20042589 days; which breaks down to 7 years, 1 month, and 3 days. Plus the extra 90-day periods for buying the early expansions. I should certainly have the 8 year Veteran reward. However, I have nothing past the 6 year Veteran's Reward - and that I only got about a month ago.</blockquote>If they have no implemented the change then you count is still based off paid subscription time + the expansion bonus. I don;t think it has been implemented yet though - an account of my that just lapsed 2 days before this change was created Nov 8, 2004, 2,940 days or 8 Yrs, 0 months and 20 days - has been on an active subsciption all during that time period. It is flagged F2P but there are no claim tabs for veteran rewards on it

Atsushi

12-09-2011, 06:28 PM

<cite>Amistae@Lucan DLere wrote:</cite><blockquote><cite>Atsushi wrote:</cite><blockquote>Is this retroactive? For example my account dates back to 2000 from eq1 and around launch day for eq2, yet I only have 5 year vet rewards. I petitioned and they said it was correct yesterday.I sort of hoped that for an 11 year old account I might have more than 5y vet bonuses.</blockquote>It only counts for EQ2, not EQ1. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></blockquote> Correct, which is why I mentioned that I had subscribed to eq2 originally around launch day. Like launch of the eq2, I had it on pre-order so I'd imagine the account was started the day eq2 went live. Yet I still only have 5y vet rewards.

Cometar

12-09-2011, 06:28 PM

I'm somewhat confused by this announcement. Smokejumper said, "All players will get veteran rewards based on the date of their account creation," however, my account was created for EQ2 on November 24th of 2004. That would put my account at 2570 days old today. Plus the 360 from purchased expansions, that would add up to 2930 days. The game is only accounting and showing 2703 days, though. So something isn't quite adding up. I took about 7 or 8 monthes off back in 2009, but the rest of the time I have mostly had a paid subscription which could account for the difference in days that I'm seeing. So either the game is reading something incorectly or the announcement is either incorrect or misleading.So what is actually getting taken into account now for veteran rewards?

HammerOfThor1

12-09-2011, 06:33 PM

If this is true and retroactive, I am one happy camper. I was pretty mad when they switched to counting only paid time after FIVE YEARS of going off the account creation date. I would be very very happy if this works out.Edit: Or 4 years or whatever the actual time was. Stopped after 5 year vet reward.

Darkmage61

12-09-2011, 06:42 PM

As I understand it, I played the game for like 6 years. All that time I payed Sony for the privrlage of playing the game. That is a lot of money, and I am still paying for a full account.Now comes someone who started a toon back in 2004, stopped playing the game (stopped giveing Sony money) and picks up a free to play account and gets the same rewards as I do. So what goddies do you have for me, a loyal paying membrer for years that set me apart from someone who has not payed for anything?Yeah this bugs me, but a lot about free to play bugs me.

Darkmage61

12-09-2011, 07:02 PM

<cite>Darkmage61 wrote:</cite><blockquote>As I understand it, I played the game for like 6 years. All that time I payed Sony for the privrlage of playing the game. That is a lot of money, and I am still paying for a full account.Now comes someone who started a toon back in 2004, stopped playing the game (stopped giveing Sony money) and picks up a free to play account and gets the same rewards as I do. So what goddies do you have for me, a loyal paying membrer for years that set me apart from someone who has not payed for anything?Yeah this bugs me, but a lot about free to play bugs me. </blockquote>OH I know, maybe I could get a "Gullible" title

Iad

12-09-2011, 07:05 PM

<cite>Darkmage61 wrote:</cite><blockquote>As I understand it, I played the game for like 6 years. All that time I payed Sony for the privrlage of playing the game. That is a lot of money, and I am still paying for a full account.Now comes someone who started a toon back in 2004, stopped playing the game (stopped giveing Sony money) and picks up a free to play account and gets the same rewards as I do. So what goddies do you have for me, a loyal paying membrer for years that set me apart from someone who has not payed for anything?Yeah this bugs me, but a lot about free to play bugs me. </blockquote>My account was created day 1 and I only have up to year 5 rewards. I don't know if that is a bug or working as intended.

cowkiller

12-09-2011, 07:27 PM

my acount is a eq1 acount sooo do i get the 12+ years vet rewards ????

ranga

12-09-2011, 07:38 PM

<cite>Amistae@Lucan DLere wrote:</cite><blockquote>Boy, you're really making it hard for the haters. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />(Also, thanks!)</blockquote>Please stop calling people who have a different view to you 'haters' and 'whiners'. That actually makes people the epitome of what they are railing against and it's so pre-school.I am a half vet. Haven't had a break since I started but didn't start at launch. I agree with this move entirely. Anyone supporting this game anyhow, whether it's by grouping, enhancing someone elses' play, paying subs or sc should be accumulating vet time. I am entirely neutral over whether that should be backdated to X launch. Kudos to Smoke and Sony for arranging this.I disagree with the token idea where the timeline for the rewards becomes irrelevant and loses the intended carrot entirely. I don't think anyone should get them out of line or early. That doesn't make me a hater.

Zehl_Ice-Fire

12-09-2011, 07:40 PM

I like this change, thank you. My 3rd account is newer as well as likely to be my first to turn off at times now, still working on 5 or 6 year with that one!Actually in the beginning you did not have to have a live sub, I had shut mine off here & there for a month or 2 break the first few years and that time still added up, it was maybe after TSO that it changed to paying subs only.Hopefully this has not been implimented yet, if it were I would have the 8 year on my SK account and I don't.

Hamervelder

12-09-2011, 07:54 PM

<cite>darwich wrote:</cite><blockquote>so why am i paying a subsciption now??</blockquote>That's a good question. I'm looking at the cost of cancelling my subscription, and then just using item/spell unlockers on the characters that I mainly play. If I can get almost the same benefits and not pay SOE $15/month, then why pay them? I can probably still raid and maintain two raid-geared alts, for less than $10/month.

cowkiller

12-09-2011, 08:10 PM

when does this go into efect ??? wonder what the 12+ years of my acount rewards look like <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" /> ponders oooooo a house made of cookies and milk statues of SJ and rest of eq1-eq2 soe staffglowing house weaponsmy old eq1 rainbow colored gear

Atsushi

12-09-2011, 08:20 PM

12/9/04$14.99992*****6 VISA(******)EverQuest II SubscriptionI still only have 5y vet rewards. Yourannouncement is either wrongly worded, not implemented, or not working correctly.

MystsofLedge12

12-09-2011, 09:32 PM

Its so vaguely written i see it as everyone gets all the vet time from day one which in my case is July of 2006"So starting from today, that’s what’s going to happen. All players will get veteran rewards based on the date of their account creation."to me that says instead of the 1700 day i have (incl the 360 from expansions) is now really more, i should have a 5 year to go with my 4 year, almost to my 6 year.

TheSpin

12-09-2011, 10:04 PM

I agree it's a big vague. I've been checking the forums regularly for clarification.

Reiella

12-09-2011, 10:24 PM

<cite>TheSpin wrote:</cite><blockquote>I agree it's a big vague. I've been checking the forums regularly for clarification.</blockquote>Same here, although I'm just going to assume they aren't back-crediting and used poor verbage for now.I'd like to be surprised and the mistake being 'starting today' meant in a future update.

Buneary

12-09-2011, 10:31 PM

had my EQ2 account since Nov. 2004. still only have vet rewards up to 6 years.so....? when?

Atsushi

12-09-2011, 10:42 PM

A reply from a dev would be appreciated to clarify. There seems to be a lot of people, myself included that are confused about the wording and implementation of this.

MystsofLedge12

12-09-2011, 10:49 PM

TBH ... they posted it and truth in advertising says we all get it, they said we get credit for our time they stand by it else we all can file complaints with BBB and the DA in whatever hamlet of San Diego they are out of.A representative from SOE made a statement under promisary estoppel it is binding wheter its mis stated or vague by them, they have to abide by it.

dawy

12-09-2011, 11:06 PM

<cite>Atsushi wrote:</cite><blockquote>A reply from a dev would be appreciated to clarify. There seems to be a lot of people, myself included that are confused about the wording and implementation of this.</blockquote>Glad it wasnt just me

Iad

12-09-2011, 11:07 PM

<cite>MystsofLedge12 wrote:</cite><blockquote>TBH ... they posted it and truth in advertising says we all get it, they said we get credit for our time they stand by it else we all can file complaints with BBB and the DA in whatever hamlet of San Diego they are out of.A representative from SOE made a statement under promisary estoppel it is binding wheter its mis stated or vague by them, they have to abide by it.</blockquote>Yeah, I don't think it works this way. lolI'm hoping we do all get vet rewards, but I doubt it at this point. It is clearly poorly worded, but whatever.

cowkiller

12-10-2011, 01:27 AM

Original Activation Date: March 28, 2002<img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />

Suprchik407

12-10-2011, 02:17 AM

Jumping in here to clarify, when the changed the way they handle "time earned" for the vet rewards, it wasnt just to have a live sub, but to have their infamous "recurring" sub.If you were one who payed with a game card or canceled each month (usually right after resubbing so you wouldnt forget) then subbing again the next month when you needed to you were considered a 'canceled" account. Your account was put into the "Pending" status.This is why we didnt earn the time since then if you were in Pending status.Also, I think if its implemented how its worded theres going to be ALOT of happy campers. :3

Risada

12-10-2011, 05:26 AM

Soo have you all payed all these months during all these years? As you can have started from start and only have 1000 days, because it only count payed days.But I would like my 4 payed months in EQ2X to be counted to my days from EQ2 please, that is 120 days for you to put in.Thank you!

TheSpin

12-10-2011, 07:08 AM

Smokejumper,The way I see it... this post could mean two possible things.Option 1 (this is the option many people understand from your post, and the optimist in me wants this to be the case too)Veteran rewards will be rewarded based soley on the day your EQ2 account was created and time subscribed versus time not subscribed over the last 7 years will not affect your veteran status.OROption 2 (This is also a positive change, but doesn't affect nearly as many people in the same way, so it's what we're all hoping is Not the case)Veteran days may be accrued regardless of subscription level, starting now. So Bronze and Silver players may earn Vet rewards, but our account age will not be adjusted from its current amount.Which one is it?

Wurm

12-10-2011, 07:36 AM

<cite>Cowkiller@Mistmoore wrote:</cite><blockquote>Original Activation Date: March 28, 2002<img src="/eq2/images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" /></blockquote>Why should EQ1 count towards EQ2?Following your logic my SWG account should also count since it was still active when I started playing EQ2...Get a grip.

Wurm

12-10-2011, 07:40 AM

<cite>TheSpin wrote:</cite><blockquote>Smokejumper,The way I see it... this post could mean two possible things.Option 1 (this is the option many people understand from your post, and the optimist in me wants this to be the case too)Veteran rewards will be rewarded based soley on the day your EQ2 account was created and time subscribed versus time not subscribed over the last 7 years will not affect your veteran status.OROption 2 (This is also a positive change, but doesn't affect nearly as many people in the same way, so it's what we're all hoping is Not the case)Veteran days may be accrued regardless of subscription level, starting now. So Bronze and Silver players may earn Vet rewards, but our account age will not be adjusted from its current amount.Which one is it?</blockquote>I'm hoping its Option 2. The grandfathering was enough and something I agree with and support.Option 1 is just a bunch of people getting greedy. Vet rewards are just that... REWARDS for having spent money on the game.

Wurm

12-10-2011, 07:45 AM

<cite>Furbaby@Nektulos wrote:</cite><blockquote>Jumping in here to clarify, when the changed the way they handle "time earned" for the vet rewards, it wasnt just to have a live sub, but to have their infamous "recurring" sub.If you were one who payed with a game card or canceled each month (usually right after resubbing so you wouldnt forget) then subbing again the next month when you needed to you were considered a 'canceled" account. Your account was put into the "Pending" status.This is why we didnt earn the time since then if you were in Pending status.Also, I think if its implemented how its worded theres going to be ALOT of happy campers. :3</blockquote>I have used nothing but game cards for over 2 years... and in a few days my toon will get her 8 year award.I just made sure I always activated more than one at a time or one at a time before the other one ran out.The only negative impact I've had is I can no longer gift people stuff using SC since the latest round of changes.

TheSpin

12-10-2011, 08:53 AM

SiegaPlays

12-10-2011, 09:56 AM

It should be account creation for EQ2.If one want vet rewards fro EQ1 creation, go play EQ1.Veteran rewards has been a FREEBIE for those who played the game through subscription.Meaning while the game was sub based, people paid sub to have access to play. That is what one paid for, it was not for future benefits, it was for the game time one had while it was a pure subscription plan. Veteran rewards was a freebie gift SOE chose to give to players.Now that the payment plan is multiple layered it is still for people loyally playing, if you do not play, you can not claim the reward, simple, straight forward and noone is loosing anything :p

Wurm

12-10-2011, 10:35 AM

<cite>TheSpin wrote:</cite><blockquote><cite>Wurm wrote:</cite><blockquote><cite>Furbaby@Nektulos wrote:</cite><blockquote>Jumping in here to clarify, when the changed the way they handle "time earned" for the vet rewards, it wasnt just to have a live sub, but to have their infamous "recurring" sub.If you were one who payed with a game card or canceled each month (usually right after resubbing so you wouldnt forget) then subbing again the next month when you needed to you were considered a 'canceled" account. Your account was put into the "Pending" status.This is why we didnt earn the time since then if you were in Pending status.Also, I think if its implemented how its worded theres going to be ALOT of happy campers. :3</blockquote>I have used nothing but game cards for over 2 years... and in a few days my toon will get her 8 year award.I just made sure I always activated more than one at a time or one at a time before the other one ran out.The only negative impact I've had is I can no longer gift people stuff using SC since the latest round of changes.</blockquote>I also believe that if you keep with your current system you won't get the 500 SC every month, because game cards aren't a recurring subscription.</blockquote>Yep thats Credit Card Only, Even though you can now use SC to buy a year subscription that costs you the same amount of money as if you used your credit card you don't get the 500 SC a month for doing so.

Voleur

12-10-2011, 10:51 AM

<cite>Wurm wrote:</cite><blockquote><cite>TheSpin wrote:</cite><blockquote><cite>Wurm wrote:</cite><blockquote><cite>Furbaby@Nektulos wrote:</cite><blockquote>Jumping in here to clarify, when the changed the way they handle "time earned" for the vet rewards, it wasnt just to have a live sub, but to have their infamous "recurring" sub.If you were one who payed with a game card or canceled each month (usually right after resubbing so you wouldnt forget) then subbing again the next month when you needed to you were considered a 'canceled" account. Your account was put into the "Pending" status.This is why we didnt earn the time since then if you were in Pending status.Also, I think if its implemented how its worded theres going to be ALOT of happy campers. :3</blockquote>I have used nothing but game cards for over 2 years... and in a few days my toon will get her 8 year award.I just made sure I always activated more than one at a time or one at a time before the other one ran out.The only negative impact I've had is I can no longer gift people stuff using SC since the latest round of changes.</blockquote>I also believe that if you keep with your current system you won't get the 500 SC every month, because game cards aren't a recurring subscription.</blockquote>Yep thats Credit Card Only, Even though you can now use SC to buy a year subscription that costs you the same amount of money as if you used your credit card you don't get the 500 SC a month for doing so.</blockquote>Unless, of course, you buy Station Cash cards at Wal-Mart to subscribe/do so. In which case, you would still get an extra 500SC a month.

Suprchik407

12-10-2011, 12:19 PM

<cite>Wurm wrote:</cite><blockquote><cite>Furbaby@Nektulos wrote:</cite><blockquote>Jumping in here to clarify, when the changed the way they handle "time earned" for the vet rewards, it wasnt just to have a live sub, but to have their infamous "recurring" sub.If you were one who payed with a game card or canceled each month (usually right after resubbing so you wouldnt forget) then subbing again the next month when you needed to you were considered a 'canceled" account. Your account was put into the "Pending" status.This is why we didnt earn the time since then if you were in Pending status.Also, I think if its implemented how its worded theres going to be ALOT of happy campers. :3</blockquote>I have used nothing but game cards for over 2 years... and in a few days my toon will get her 8 year award.I just made sure I always activated more than one at a time or one at a time before the other one ran out.The only negative impact I've had is I can no longer gift people stuff using SC since the latest round of changes.</blockquote>Then the GM I talked to was blowing smoke my way regarding my account? I asked about this at least a year ago in petition because when I counted my time I payed it wasnt accruing time towards the reward. I thought I was bugged or something and a GM told me it was because I wasnt on a recurring sub and I was always in Pending for canceling each month.The trick would be to keep an eye on your account for the month, so you wont lapse then cancel at the end to not lose the recurring status.This was discussed on the forums before earlier this year but Ill repeat in case anyone missed it.There are people who cancel because they needed to make sure funds were available in their accounts for their next months subs. With overage fees being beyond ridiculous, one has to be pretty vigilent with their accounts.

Starley

12-10-2011, 12:19 PM

Voleur

12-10-2011, 12:45 PM

<cite>Jessawyn@Antonia Bayle wrote:</cite><blockquote><cite>Atsushi wrote:</cite><blockquote>Is this retroactive? For example my account dates back to 2000 from eq1 and around launch day for eq2, yet I only have 5 year vet rewards. I petitioned and they said it was correct yesterday.I sort of hoped that for an 11 year old account I might have more than 5y vet bonuses.</blockquote>THIS!</blockquote>I may be wrong, but I believe that an account that has been subscribed from day one, and has purchased every expansion, can at most have the 8 year veteran reward (not every expansion increases the account age number.).EQ1 subscriptions do not and should not affect your EQ2 veteran age under the current system. If they tie us into the system EQ1 uses... maybe then. However, if they do decide to give us the same system (I actually rather like the "loyalty" system in EQ1), I still doubt that they would give us credit for both games unless it was a global pool of loyalty points. I still see it as unlikely since EQ1 is still pay-to-play and doesn't give you credit for vet time during unpaid months.If it did, I'd have a rather large grin. My old "main" account had been subscribed to EQ1 from day one of its launch up until EQ2's official launch month, Vanguard for a year, and EQ2 from launch day until DoV. I'd just pay to move my new main character from this account to that account :p As it is though, most of the vet rewards are just fluff to me, other than vet call.

SirDinadan

12-10-2011, 12:45 PM

I think it's unfair to include only EQ2 time, as well. I want credit starting with Hack, DEC Unix variant. I admit I wasn't there on launch day, and waited until 1983 to create my account, but I deserves my rewards.

Hozuki

12-10-2011, 04:31 PM

Now people are just getting ridic lol. But seriously, if SOE goes back on their word (this announcement, which clearly says from account creation date) then a lot of people will be angry. Like someone said, people pay for the opportunity to play eq2, people aren't paying to accrue veteran time, I don't see how you can cease to exist in the world of norrath just because you weren't able to pay for the month.Vet rewards should be freebies, thank you for playing type things. They are all fluff, not going to determine success in a raid or anything like that. No one is hurt by basing veteran rewards off creation date, as it was originally, I'm still not sure why they changed the system. If vet rewards are based of creation date it can only serve as a incentive to bring back previous players, where taking away their account age can only be a deterrent. I wasn't happy when I came back only to find I wasn't credited with the months of account age when I wasn't able to sub.Especially now with F2P, subscribers are getting all kinds of benefits, 500SC, 5 booster packs for LoN, no in game restrictions. I don't think it would be fair to people who have paid for eq2 before f2p to say they can't have that time back, even though that was the original system and now, again, the current system. I cant think of really ANYTHING to complain about EQ2 or SOE, EXCEPT this "veteran reward/account age" controversy. I think the implementation of "everyone accrues time from now on, regardless of sub level" is a great step forward (or backwards, since this is how it USED to be). Judging from the announcement, giving everyone--across the board-- account age (and the corresponding REWARDS) based on you know, their actual account age, would be completely fair. The whole notion of: "I paid more than you, so you shouldn't get the same vet rewards as me" is just a little ridiculous and petty, we are all players and fans of the same game. Continuously paying for a sub had one VERY BIG benefit: you actually got to play the game! While people who didn't---didnt. Telling these people when they come back to play again (only way veteran rewards would even matter) that they don't deserve them anymore, just seems petty.Thanks for you time in reading this, or tl;dr: please fully implement fairest (and original) design: account age FROM the date you CREATED your account. That's how age works in the real world.-Tracker Dunn

SirDinadan

12-10-2011, 05:57 PM

<cite>Hozuki@Befallen wrote:</cite><blockquote>please fully implement fairest (and original) design: account age FROM the date you CREATED your account. That's how age works in the real world.</blockquote>That isn't how rewards programs work in the real world. Regardless, I certainly understand the onslaught of 'complain and moan about things til SOE gives in', as it has recently worked for many, many others. SOE picked up the wrong book of parenting, I believe, and are now going to be handing out ice cream cones to everyone that threatens to hold their breath until they turn blue.

PlaneCrazy

12-10-2011, 06:02 PM

<cite>Hozuki@Befallen wrote:</cite><blockquote>Now people are just getting ridic lol. But seriously, if SOE goes back on their word (this announcement, which clearly says from account creation date) then a lot of people will be angry. Like someone said, people pay for the opportunity to play eq2, people aren't paying to accrue veteran time, I don't see how you can cease to exist in the world of norrath just because you weren't able to pay for the month.Vet rewards should be freebies, thank you for playing type things. They are all fluff, not going to determine success in a raid or anything like that. No one is hurt by basing veteran rewards off creation date, as it was originally, I'm still not sure why they changed the system. If vet rewards are based of creation date it can only serve as a incentive to bring back previous players, where taking away their account age can only be a deterrent. I wasn't happy when I came back only to find I wasn't credited with the months of account age when I wasn't able to sub.Especially now with F2P, subscribers are getting all kinds of benefits, 500SC, 5 booster packs for LoN, no in game restrictions. I don't think it would be fair to people who have paid for eq2 before f2p to say they can't have that time back, even though that was the original system and now, again, the current system. I cant think of really ANYTHING to complain about EQ2 or SOE, EXCEPT this "veteran reward/account age" controversy. I think the implementation of "everyone accrues time from now on, regardless of sub level" is a great step forward (or backwards, since this is how it USED to be). Judging from the announcement, giving everyone--across the board-- account age (and the corresponding REWARDS) based on you know, their actual account age, would be completely fair. The whole notion of: "I paid more than you, so you shouldn't get the same vet rewards as me" is just a little ridiculous and petty, we are all players and fans of the same game. Continuously paying for a sub had one VERY BIG benefit: you actually got to play the game! While people who didn't---didnt. Telling these people when they come back to play again (only way veteran rewards would even matter) that they don't deserve them anymore, just seems petty.Thanks for you time in reading this, or tl;dr: please fully implement fairest (and original) design: account age FROM the date you CREATED your account. That's how age works in the real world.-Tracker Dunn</blockquote>You have to love the feeling of entitlement that people have these days. I think that's symptomatic of a lot of problems people in the Western world seem to have these days.How "age works in the real world"? - ROFL! <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> So, let's apply a few real life analogies here....Case 1 ) I marry a girl and we father a child. But a year after the child is born, I bail and don't talk to them for several years. Then , one day in the future, I come back and try to start over again being a father to our child. Do you think the child (or Mother) is going to think that I deserve the same recognition as someone who stuck around and helped support that child? Do you think that just because I was a father on such and such date, that I am entitled to the respect and love of that child even though I left? No... you come back starting fresh and have to earn that respect and love all over again.Case 2 ) You buy a car on your 16th birthday and get insurance with State Farm. A couple of years later, you loose your job and have to sell the car, and of course, no longer pay for insurance. Ten years later, you buy a new car and go back to State Farm to get insurance. Do you expect them to give you the same rate as they give people who have been insured for 12 years continuously? LOL... not a chance. Vet rewards were clarified long ago. SOE is changing their policies going forward, which is a decent gesture considering the changes to the game. Nobody has a RIGHT to vet rewards they didn't earn in the past. Get over yourselves and learn that you are not entitled to everything in this world

Hozuki

12-10-2011, 06:05 PM

Well considering the state of mmorpg's if they want to put out the best product that entails pleasing their fans, who otherwise have plenty of other "parents" to choose from. I'm not speaking for myself, but its happened before and will happen again, there will be a mass exodus to the next new thing (dec 20). Their main concern is probably equal parts enticing new customers to join-while giving the current players (vets) reasons to stay.

Nashbry

12-10-2011, 07:49 PM

I know he is probably not working this weekend---probably partaking in some fine spirits---but Ole SmokeJumper needs to jump on this fast and clarify what he meant. I had an issue with the fact he said we would get credit for time subscribed to EQ2 and the time when our "live" subscriptions might have lapsed but we were subscribed on EQ2X---in other words they woulda-shoulda been added together (again I know overlapping time would not have counted and he said THAT part clearly.) But a GM responded to my ticket today explaining that No---they just took the vet age of the two that was greater and that is what we got stuck with---no time will be added, even though I was subscribed in some form.Seriously SJ put THIS fire out before it engulfs your CSR's and GM's as well----CLARIFY!

Dawkitty

12-10-2011, 08:31 PM

<cite>Ogren@Unrest_old wrote:</cite><blockquote>Vet rewards were clarified long ago. SOE is changing their policies going forward, which is a decent gesture considering the changes to the game. Nobody has a RIGHT to vet rewards they didn't earn in the past. Get over yourselves and learn that you are not entitled to everything in this world</blockquote>Couple of things. Firstly, the change to vet rewards to be based on subscription time was fairly recent. Before it worked from creation date, period. Secondly, the vet rewards just plain aren't working properly at the moment, period. If they were, then the account which shows I have a 4 year vet reward would let me claim those rewards at the very least. And so far I can't even claim a one day reward, though I'll check again in an hour. Somehow I'm kinda doubting that it'll show up then, too.I'm just going to wait until monday to see if they clarify their statements, or announce a hotfix to get things into working order. Until then, I'm going to be assuming that we'll be getting vet rewards based purely on our account creation.

Suprchik407

12-10-2011, 08:47 PM

yeah I had vet rewards on my gold yesterday and that evening I got on my silver and it had no rewards in the /claim. Not even the ones in the completed area so you can see what you already claimed from the window.Somethings not fixed from the "hotfix" and maybe its because they are trying to redo them for their new policy and it borked it?Im pretty sure I saw the vet rewards Thursday on the silver account. This announcement hits Friday night and mysteriously my vet rewards poof. Hrmmmsent petition as it should be account related but the blanket email I got from a GM said that if Im silver I probbaly wont be helped makes me wonder how else to resolve this issue besides subbing to Gold just for the rewards? knowledge base cant debug me, lol.

MystsofLedge12

12-10-2011, 10:29 PM

I did petition this asking here is the GM's Reply Hi there, Umicu... Account age prior to the conversion to F2P was determined by the number of days that you were actively paying for your account. So, if you have any unpaid time since July of 2006, that would account for lack of account age. From the date of F2P conversion onwards, account age will be accumulated simply by having an account, and a paid sub will no longer be necessary. But, this change is not retroactive. Apologies for any confusion, but if you have any other questions about how this works, we'll be happy to answer. Wishing you profitable adventures, and a life filled with fine cheeses... GM XXXX, XXX XXXXX EverQuest II Sony Online EntertainmentBut however SJ's statement is no different than a local supermarket marks a sales display of oranges for $1 when it supposed to be $2... by law the store is required in my state to sell the oranges for $1.... and guess what i'm buying access in my state.What SOE is thus far guilty of is False or at the very Least Vague and Misleading Advertisement. It makes no difference that its a tangible item, it is an intellectual item as in they offer free pieces of the software to players who have played for X amount of time.The statement by SJ makes no discrimination between customers who've paid the fee for all 7 years and those who paid for thier product intermittently.Technically the period from 08 to 10 when i let my sub go I should have been into a silver account.

Iad

12-11-2011, 12:43 AM

Well, that sucks. It was expected though.

Wigg

12-11-2011, 01:22 AM

Any reds want to respond as to why we don't just make this go by subscription date period now?? Just revert it back to the old equation.

Wurm

12-11-2011, 04:34 AM

<cite>MystsofLedge12 wrote:</cite><blockquote>Technically the period from 08 to 10 when i let my sub go I should have been into a silver account.</blockquote>Technically no you would have not... since up to July 2010 there was no such thing as an silver account.

KindredHeart

12-11-2011, 06:29 AM

I don't think I understand the *point* of these feedback threads. You say that you are going to start to listen to the players and tailor the game based upon our collective or majority voice ... but you make changes like this THEN ask us for feedback that truly means nothing AFTER the change has already been implemented.What do I think of this change? A player who played EQ1 for almost a decade and has been in EQ2 since launch - a loyal and dutiful subscriber the entire time?I think this stinks - I think you just completely devalued me as a customer! If you had allowed all the non-regular subscribers to START earning account time starting from now onward that would have been annoying but at least tolerable. But to give them retro credit all the way back to "account creation" as your [SJ] post suggests (despite the contrary rep response a poster provided above).Yeah whatever ... I'm completely over the illusion now that you've ever cared at all about what any of your long time players really think about the way you manage and change the game. So here's yet another feedback that you won't read and clearly don't care about. I just wish at this point you'd stop even bothering to post these "feedback" threads. There's some "feedback" to consider.

Buneary

12-11-2011, 03:51 PM

if this change is not retroactive... then what is the point?really really REALLY stupid on SoE's part.everyone should get the vet rewards based on their EQ2 account age. that's the way it WAS and it should have always stayed.so, make this retroactive. had account since EQ2 launched, should be getting 7-8 year vet rewards then.

KindredHeart

12-11-2011, 05:32 PM

What you're advocating is that people who formed their account at launch - left the game - and just now came back and are playing F2P would get the same rewards as people who have been here loyal subscribers and actively playing and PAYING for the game since launch. I don't see how that's in any way appropriate.

simianthief

12-11-2011, 05:58 PM

*inserts troll post to get the ire of smokejumper*Immune he says?!*inserts wholly inappropriate about SJ's mom*Still nothing?*pulls hair out and run away screaming*

Suprchik407

12-12-2011, 02:50 AM

<cite>MystsofLedge12 wrote:</cite><blockquote>I did petition this asking here is the GM's Reply Hi there, Umicu... Account age prior to the conversion to F2P was determined by the number of days that you were actively paying for your account. So, if you have any unpaid time since July of 2006, that would account for lack of account age. From the date of F2P conversion onwards, account age will be accumulated simply by having an account, and a paid sub will no longer be necessary. But, this change is not retroactive. Apologies for any confusion, but if you have any other questions about how this works, we'll be happy to answer. Wishing you profitable adventures, and a life filled with fine cheeses... GM XXXX, XXX XXXXX EverQuest II Sony Online EntertainmentBut however SJ's statement is no different than a local supermarket marks a sales display of oranges for $1 when it supposed to be $2... by law the store is required in my state to sell the oranges for $1.... and guess what i'm buying access in my state.What SOE is thus far guilty of is False or at the very Least Vague and Misleading Advertisement. It makes no difference that its a tangible item, it is an intellectual item as in they offer free pieces of the software to players who have played for X amount of time.The statement by SJ makes no discrimination between customers who've paid the fee for all 7 years and those who paid for thier product intermittently.Technically the period from 08 to 10 when i let my sub go I should have been into a silver account.</blockquote>I dunno if I can take the GMs word anymore simply because they dont always give the most up to date information.The GMs have been completely wrong before in my petitions even after pre-empting their replies with links to Red name threads ect.I think it was mentioned that since the policies go through many channels not everyone gets up to speed and they simply look to their knowledge base if you petition about a new policy right away.We all know the knowledge base isnt always updated to the most recent info straight away. :/We will just have to wait for a redname response.Also, in my petition regarding former live and now silvers missing their vet rewards, they are aware and working on the fix.

EQ2Playa432

12-12-2011, 08:36 AM

<cite>Furbaby@Nektulos wrote:</cite><blockquote><blockquote>Also, in my petition regarding former live and now silvers missing their vet rewards, they are aware and working on the fix.</blockquote></blockquote>I just hope it's soon. My BL could sure use the adventure vitality refill about now.

darwich

12-12-2011, 09:09 AM

whine whine whine...

Aethn

12-12-2011, 11:58 AM

<cite>Atsushi wrote:</cite><blockquote>Is this retroactive? For example my account dates back to 2000 from eq1 and around launch day for eq2, yet I only have 5 year vet rewards. I petitioned and they said it was correct yesterday.I sort of hoped that for an 11 year old account I might have more than 5y vet bonuses.</blockquote>You dont have an 11 year old account, you have a 7ish year old account. You're timein EQ1 has no bearing on EQ2 vet rewards, if so I would have 12 years and 9 months on 2 accounts, hehe.

darwich

12-12-2011, 12:54 PM

<cite>Persyphony@Antonia Bayle wrote:</cite><blockquote><cite>Atsushi wrote:</cite><blockquote>Is this retroactive? For example my account dates back to 2000 from eq1 and around launch day for eq2, yet I only have 5 year vet rewards. I petitioned and they said it was correct yesterday.I sort of hoped that for an 11 year old account I might have more than 5y vet bonuses.</blockquote>You dont have an 11 year old account, you have a 7ish year old account. You're timein EQ1 has no bearing on EQ2 vet rewards, if so I would have 12 years and 9 months on 2 accounts, hehe.</blockquote>you would think people would see that, and understand but NOOOO IM ENTITLED TO 12 year rewards NOW!! because i lack common sense!!

WanyenII

12-12-2011, 01:42 PM

<cite>Persyphony@Antonia Bayle wrote:</cite><blockquote><cite>Atsushi wrote:</cite><blockquote>Is this retroactive? For example my account dates back to 2000 from eq1 and around launch day for eq2, yet I only have 5 year vet rewards. I petitioned and they said it was correct yesterday.I sort of hoped that for an 11 year old account I might have more than 5y vet bonuses.</blockquote>You dont have an 11 year old account, you have a 7ish year old account. You're timein EQ1 has no bearing on EQ2 vet rewards, if so I would have 12 years and 9 months on 2 accounts, hehe.</blockquote>I didn't 'pay' EQ2, I paid SOE through All Access/Station Pass. My account is a SOE account and older than dirt, which happens to have an affiliation with EQ and EQ2, and others. I am sure that is somewhere along the line of reasoning ...

Marnus

12-12-2011, 02:30 PM

<cite>Grayven@The Bazaar wrote:</cite><blockquote><cite>Hozuki@Befallen wrote:</cite><blockquote>please fully implement fairest (and original) design: account age FROM the date you CREATED your account. That's how age works in the real world.</blockquote>That isn't how rewards programs work in the real world. Regardless, I certainly understand the onslaught of 'complain and moan about things til SOE gives in', as it has recently worked for many, many others. SOE picked up the wrong book of parenting, I believe, and are now going to be handing out ice cream cones to everyone that threatens to hold their breath until they turn blue. </blockquote>This. While i think soe did a great job with beastlords, mercs, freeport etc., the whole slippery slope of going ftp, and the current "entitlement" mentality crowd that going ftp would inevitably bring in, and "giving in" to every request, no matter how ridiculous, has turned into an avalanche of people demanding things-because after all, even though most of them ditched eq2 for another game, or havent ever even logged into eq2 before last week-why shouldnt they get every reward and perk that someone who has paid monthly and stayed with the game all these years loyally has earned? lol. I lose nothing, i still get my 8th year vet rewards, and will continue to pay my monthly sub, i just think they have dug themselves into a hole they arent going to get out of. The problem with giving in to a child every time they throw a tantrum, is that they are always going to want more, because they know that if they whine, or cry loud enough, they'll get it. So good for the freeloaders for being able to manipulate an entire company-maybe next month, you can get them to give us all free plat lol.

Elixite

12-12-2011, 03:36 PM

<cite>Marnus@Antonia Bayle wrote:</cite><blockquote><cite>Grayven@The Bazaar wrote:</cite><blockquote><cite>Hozuki@Befallen wrote:</cite><blockquote>please fully implement fairest (and original) design: account age FROM the date you CREATED your account. That's how age works in the real world.</blockquote>That isn't how rewards programs work in the real world. Regardless, I certainly understand the onslaught of 'complain and moan about things til SOE gives in', as it has recently worked for many, many others. SOE picked up the wrong book of parenting, I believe, and are now going to be handing out ice cream cones to everyone that threatens to hold their breath until they turn blue. </blockquote>This. While i think soe did a great job with beastlords, mercs, freeport etc., the whole slippery slope of going ftp, and the current "entitlement" mentality crowd that going ftp would inevitably bring in, and "giving in" to every request, no matter how ridiculous, has turned into an avalanche of people demanding things-because after all, even though most of them ditched eq2 for another game, or havent ever even logged into eq2 before last week-why shouldnt they get every reward and perk that someone who has paid monthly and stayed with the game all these years loyally has earned? lol. I lose nothing, i still get my 8th year vet rewards, and will continue to pay my monthly sub, i just think they have dug themselves into a hole they arent going to get out of. The problem with giving in to a child every time they throw a tantrum, is that they are always going to want more, because they know that if they whine, or cry loud enough, they'll get it. So good for the freeloaders for being able to manipulate an entire company-maybe next month, you can get them to give us all free plat lol.</blockquote>I don't believe they've counted my time as a platinum member either (over a year now). Surely you'd agree that that should be fixed.

JonasBlackmore

12-12-2011, 03:51 PM

I'm curious as to what the reality versus the posted text is as well. I read it as my account would be updated to have the vet rewards based upon when the account was created (November 9, 2004), but I can see how that could upset people (and does not appear to be what is happening, I currently only have up to the 4y vet reward on my account).Just curious if it really is "based on the date of their account creation" or that just means for all NEW players it will be that.-JB

Iren

12-12-2011, 05:19 PM

is there any chance you could tie this into my swg acct which is closing?

MystsofLedge12

12-12-2011, 08:30 PM

Forget all that.... at face value SmokeJumper said you get cred from account creation date. He then made a starting from today comment, he made it vague probably purposely or he could be that dense.So someone needs to file a report with BBB San Diego on the Smoke Blowing SJ did on this.read what i typed what their statment was FALSE (or MISLEADING) ADVERTISEMENTnot that Wiki is a trusted source but this info is true<a href="http://en.wikipedia.org/wiki/False_advertising" target="_blank" rel="nofollow">http://en.wikipedia.org/wiki/False_advertising</a>

Nashbry

12-12-2011, 09:37 PM

<cite>Elixite@Unrest wrote:</cite><blockquote><cite>Marnus@Antonia Bayle wrote:</cite><blockquote><cite>Grayven@The Bazaar wrote:</cite><blockquote><cite>Hozuki@Befallen wrote:</cite><blockquote>please fully implement fairest (and original) design: account age FROM the date you CREATED your account. That's how age works in the real world.</blockquote>That isn't how rewards programs work in the real world. Regardless, I certainly understand the onslaught of 'complain and moan about things til SOE gives in', as it has recently worked for many, many others. SOE picked up the wrong book of parenting, I believe, and are now going to be handing out ice cream cones to everyone that threatens to hold their breath until they turn blue. </blockquote>This. While i think soe did a great job with beastlords, mercs, freeport etc., the whole slippery slope of going ftp, and the current "entitlement" mentality crowd that going ftp would inevitably bring in, and "giving in" to every request, no matter how ridiculous, has turned into an avalanche of people demanding things-because after all, even though most of them ditched eq2 for another game, or havent ever even logged into eq2 before last week-why shouldnt they get every reward and perk that someone who has paid monthly and stayed with the game all these years loyally has earned? lol. I lose nothing, i still get my 8th year vet rewards, and will continue to pay my monthly sub, i just think they have dug themselves into a hole they arent going to get out of. The problem with giving in to a child every time they throw a tantrum, is that they are always going to want more, because they know that if they whine, or cry loud enough, they'll get it. So good for the freeloaders for being able to manipulate an entire company-maybe next month, you can get them to give us all free plat lol.</blockquote>I don't believe they've counted my time as a platinum member either (over a year now). Surely you'd agree that that should be fixed.</blockquote>+1 This

SmokeJumper

12-12-2011, 10:34 PM

This change doesn't do anything retro-actively *at all*.The veteran time that you've accumulated to-date is still valid and is preserved.The change mentioned is from that date going forward. So everyone is earning time now, but this changes nothing at all for the vet time accumulated to-date.

Dawkitty

12-12-2011, 11:07 PM

MystsofLedge12

12-12-2011, 11:30 PM

<cite>SmokeJumper wrote:</cite><blockquote>This change doesn't do anything retro-actively *at all*.The veteran time that you've accumulated to-date is still valid and is preserved.The change mentioned is from that date going forward. So everyone is earning time now, but this changes nothing at all for the vet time accumulated to-date.</blockquote>Right however, anyone petitioned this before your clarification or change should still be elligible to gain all vet rewards from EQ2 activation date.

EQ2Playa432

12-12-2011, 11:38 PM

<cite>Dawkitty wrote:</cite><blockquote><cite>SmokeJumper wrote:</cite><blockquote>This change doesn't do anything retro-actively *at all*.The veteran time that you've accumulated to-date is still valid and is preserved.The change mentioned is from that date going forward. So everyone is earning time now, but this changes nothing at all for the vet time accumulated to-date.</blockquote>Glad to have the clarification finally.Any word about silvers not seeing any vet rewards at all, though?</blockquote>Yes, some news on silver vet reward status would be appreciated.

Bezdami

12-13-2011, 12:26 AM

Marnus

12-13-2011, 12:36 AM

<cite>MystsofLedge12 wrote:</cite><blockquote>Forget all that.... at face value SmokeJumper said you get cred from account creation date. He then made a starting from today comment, he made it vague probably purposely or he could be that dense.So someone needs to file a report with BBB San Diego on the Smoke Blowing SJ did on this.read what i typed what their statment was FALSE (or MISLEADING) ADVERTISEMENTnot that Wiki is a trusted source but this info is true<a rel="nofollow" href="http://en.wikipedia.org/wiki/False_advertising" target="_blank">http://en.wikipedia.org/wiki/False_advertising</a></blockquote>Thanks for the laugh<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> I would give real money to hear that phone call..."Hi, BBB? this is Freddy Freeloader here. yeah, this guy on the forums said that i could get vet reward time credited on my account-that i dont pay for currently, but used to, at one time, and even though i accept a legally binding agreement that basically says they can run their game how they please, everytime i log in, I feel i was mislead, and i want to sue for character slots!". rofl.No matter how much they give away, people will never be satisfied.

Nashbry

12-13-2011, 01:25 AM

<cite>SmokeJumper wrote:</cite><blockquote>This change doesn't do anything retro-actively *at all*.The veteran time that you've accumulated to-date is still valid and is preserved.The change mentioned is from that date going forward. So everyone is earning time now, but this changes nothing at all for the vet time accumulated to-date.</blockquote>This still doesn't address the issue that you spoke upon in your early FAQ's where you claimed that EQ2 and EQ2x histories would be merged and we would get time accumulated for the time we were subscribed on Extended that we weren't on "Live"---of course we were subscribed but apparently our money for that time is second rate.

cowkiller

12-13-2011, 02:25 AM

SJ when u made freeport server live all my time as a gold acount + the xpacks i bought before u nerfed them and made them FREE are not showing up in my vet rewards all i have are my live acount vet rewards<ul><li>Class Pack 16 (Mystic)</li><li>Collector's Edition In-Game Item: Exclusive Armored Highland Stalker</li><li>Custom DYOD Map Layout</li><li>DYOD Unique Monster Spawner #2</li><li>Entitlement: Age of Discovery ******* missing</li><li>Entitlement: Auction Beta</li><li>Entitlement: Desert of Flames + In-Game Item: Genie Bottle</li><li>Entitlement: Destiny of Velious ****** missing (Retail)</li><li>Entitlement: Echoes of Faydwer</li><li>Entitlement: EverQuest II Beta Access **** was a blast**</li><li>Entitlement: Kingdom of Sky</li><li>Entitlement: Rise of Kunark</li><li>Entitlement: Sentinel's Fate ****** missing (retail)</li><li>Entitlement: The Bloodline Chronicles </li><li>Entitlement: The Fallen Dynasty</li><li>Entitlement: The Shadow Odyssey All-In-One Pack ******* Missing Retail)</li><li>Entitlement: The Splitpaw Saga **** cost me 1.75$</li><li>EverQuest II In Game Item: Birthday Cake</li><li>EverQuest II In Game Item: Vodka</li><li>EverQuest II Silver Membership</li><li>Flying Pegasus Mount Re-Tint</li><li>In game Item: 30 slot bag</li><li>In game Item: Expendables Starter Pack</li><li>In game Item: Starter furniture kit</li><li>In-Game Item: 1 Day Vet Reward</li><li>In-Game Item: 1095 Day Vet Reward</li><li>In-Game Item: 1461 Day Vet Reward</li><li>In-Game Item: 182 Day Vet Reward</li><li>In-Game Item: 30 Day Vet Reward</li><li>In-Game Item: 365 Day Vet Reward</li><li>In-Game Item: 547 Day Vet Reward</li><li>In-Game Item: 7 Day Vet Reward</li><li>In-Game Item: 730 Day Vet Reward</li><li>In-Game Item: 90 Day Vet Reward</li><li>In-Game Item: AA Scroll</li><li>In-Game Item: AoD DYOD Unique Monster Spawner #1</li><li>In-Game Item: AoD Digital Pre-Order Bonus Beastlord Cloak</li><li>In-Game Item: Booster Pack & Frozen Fingers</li><li>In-Game Item: Carnivorous Plant</li><li>In-Game Item: Cloak of the Clearing</li><li>In-Game Item: Cloak of the Void (requires The Shadow Odyssey)</li><li>In-Game Item: Clockwork Copter</li><li>In-Game Item: Cockatrice House Pet</li><li>In-Game Item: December Velious Reward Bundle</li><li>In-Game Item: Dire Bear Pet and Mount</li><li>In-Game Item: EQII Five Year Veteran Rewards</li><li>In-Game Item: February Velious Mount Reward</li><li>In-Game Item: Freeblood Race Velious Reward</li><li>In-Game Item: Gazing Orb</li><li>In-Game Item: Guarding of the Learned Armor</li><li>In-Game Item: Guarding of the Reasoned Armor</li><li>In-Game Item: Heritage</li><li>In-Game Item: Icewind Komodo</li><li>In-Game Item: January Velious Reward Bundle</li><li>In-Game Item: Leaping Vulrich</li><li>In-Game Item: Legends Aquarium</li><li>In-Game Item: Mysterious Shard</li><li>In-Game Item: Painting: Dragons</li><li>In-Game Item: Painting:Grand Master Lu Sun</li><li>In-Game Item: Paintings of EQII</li><li>In-Game Item: Pet Monkey</li><li>In-Game Item: Picture of the Desert of Ro</li><li>In-Game Item: Ring of T'Haen</li><li>In-Game Item: Stalwart Stallion</li><li>In-Game Item: Superior XP Potion</li><li>In-Game Item: Talking Statues</li><li>In-Game Item: Tapestry of Silken Glory</li><li>In-Game Item: Timeless Crusader</li><li>In-Game Item: Velious Portal Pack</li><li>In-Game Item: XP Potion</li><li>In-Game Item: Character Slots</li><li>In-Game Items: EQII Living Legacy Promo Items</li><li>In-Game item: Snow Pet</li><li>In-GameItem: Roadyle's Tapestry</li><li>LON Set 10: Brown Bovich</li><li>LON Set 10: Painting: Tunare</li><li>LON item: Draught of Ingenuity</li><li>LON: The Fall of Erudin Scenario</li><li>LoN Item: Vapor Gloves</li><li>Painting: Illisia</li><li>Painting: Taking Flight</li><li>Prestige Home - Lavastorm Winter Residence</li><li>Race Pack 3 (Kerra, Froglok, and Arasai)</li><li>Race Pack 6</li><li>Robe of the Truespirit</li><li>Starter and Booster Pack: Oathbreaker Set</li><li>Universal Trial: Green Journeyman's Cloak & Potion Pack</li><li>Warder Pet</li></ul>and yet i only have 5 year 30 days<a rel="nofollow" href="http://s39.photobucket.com/albums/e179/petacat/?action=view&current=EQ2_000003.png" target="_blank">http://s39.photobucket.com/albums/e...=EQ2_000003.png</a>

MystsofLedge12

12-13-2011, 03:17 AM

<cite>ezdami@Crushbone wrote:</cite><blockquote>Why?</blockquote>Well its simple, he made a promise last week, which was recanted and clarified this week. And when someone says something even if they don't say it correctly well free or not they must deliver, its not a matter of cost its a matter of principle and honor and more importantly the LAW.My account was created July 2006 (5 years 5 months + 12 months from expansions = 6 years 6 months) yet i am credited with 4 years 8 Months 20 Days. I want my vet rewards. Yes i did take 2 or 3 years off game.Now to add insult to this injury I have guild mates who've taken time off, albeit more sporadically who have full vet rewards.Mostly i'd like the vitality refill and COV, and its a slow week for me so I am going all Ralph Nader on this, and hey when they realize this everyone will benefit (or at least thos of us who have taken time off, or are returning)

daalberith

12-13-2011, 03:45 AM

I don't really care when the time started accumulating to be honest. It's free stuff, so I'll take what they give me. What gets me is that I have one account that was created on Nov 13 '04 showing 2137 days on it, all properly paid time up until the 6th of this month, with no vet rewards to claim at all. And then I have another account created on Nov 12 '10 showing 755 days on it, maybe 90 days of it paid time and credit given for expansions that the account didn't even exist for when they went live, with all of it's applicable vet rewards available. I don't even want to think what kind of mess I would have to deal with if I re-opened my other two older SOE accounts. However the time is calculated, fine. Make it consistant and I'm sure we can all find a way to live with it. But at least make what ever it is you guys are doing work correctly so we can actually claim the vet rewards for whatever time it is our accounts are supposed to actually have.

dawy

12-13-2011, 06:10 AM

simianthief

12-13-2011, 06:23 AM

Myst, take a pill. You may cause yourself a cardiac. I would hate to see a busy week for you, life must be so stressful. I still don't see anywhere where SJ promised anything that hasn't been delivered. You realize they don't even have to do it at all, right?And thank you for stepping into the forums SJ. Glad to see the trolls haven't kept you out completely.

Gorpier

12-13-2011, 06:42 AM

Sorry but I agree with Myst here. The way that post was worded, everyone was being counted from account creation date. I'd be very happy if they took away all my +90's and just gave me my straight account date time. Account started August 05 would be 6 years 4 months as opposed to with the +90's and a 2 year break being 4years 10 months.Just seems like f2p's are getting all kinds of concessions and freebies for not paying for an account while the folks that have paid for many years are getting hosed. *shrug* Just my point of view.

cowkiller

12-13-2011, 10:24 AM

some of eq2x did pay for( GOLD) (PLAT) Acounts per months - years same as live and did buy the x-packs but no vet rewards were given. nor could we uses are vet rewards we had on live till soe made freeport server a live server.now that soe has made the game all f2p still think vet rewards should be for people that do pay the 15$ per monthsits was a perk for paying to play

Mystfit

12-13-2011, 10:47 AM

<cite>MystsofLedge12 wrote:</cite><blockquote>Well its simple, he made a promise last week, which was recanted and clarified this week. And when someone says something even if they don't say it correctly well free or not they must deliver, its not a matter of cost its a matter of principle and honor and more importantly the LAW.</blockquote>Principle and honor?? No, reading into something the way that benefits one the most to get free stuff mebbe, but nothing honorable in trying to milk a situation dry.

Iad

12-13-2011, 11:33 AM

<cite>Mystfit wrote:</cite><blockquote><cite>MystsofLedge12 wrote:</cite><blockquote>Well its simple, he made a promise last week, which was recanted and clarified this week. And when someone says something even if they don't say it correctly well free or not they must deliver, its not a matter of cost its a matter of principle and honor and more importantly the LAW.</blockquote>Principle and honor?? No, reading into something the way that benefits one the most to get free stuff mebbe, but nothing honorable in trying to milk a situation dry.</blockquote>"All players will get veteran rewards based on the date of their account creation."Why would anyone get the assumption that this change is retroactive... <img src="/eq2/images/smilies/2786c5c8e1a8be796fb2f726cca5a0fe.gif" border="0" />

Marnus

12-13-2011, 11:47 AM

<cite>Iad wrote:</cite><blockquote><cite>Mystfit wrote:</cite><blockquote><cite>MystsofLedge12 wrote:</cite><blockquote>Well its simple, he made a promise last week, which was recanted and clarified this week. And when someone says something even if they don't say it correctly well free or not they must deliver, its not a matter of cost its a matter of principle and honor and more importantly the LAW.</blockquote>Principle and honor?? No, reading into something the way that benefits one the most to get free stuff mebbe, but nothing honorable in trying to milk a situation dry.</blockquote>"All players will get veteran rewards based on the date of their account creation."Why would anyone get the assumption that this change is retroactive... <img src="/eq2/images/smilies/2786c5c8e1a8be796fb2f726cca5a0fe.gif" border="0" /></blockquote>You left out the "starting now" part

Mystfit

12-13-2011, 12:03 PM

<cite>Marnus@Antonia Bayle wrote:</cite><blockquote><cite>Iad wrote:</cite><blockquote><cite>Mystfit wrote:</cite><blockquote><cite>MystsofLedge12 wrote:</cite><blockquote>Well its simple, he made a promise last week, which was recanted and clarified this week. And when someone says something even if they don't say it correctly well free or not they must deliver, its not a matter of cost its a matter of principle and honor and more importantly the LAW.</blockquote>Principle and honor?? No, reading into something the way that benefits one the most to get free stuff mebbe, but nothing honorable in trying to milk a situation dry.</blockquote>"All players will get veteran rewards based on the date of their account creation."Why would anyone get the assumption that this change is retroactive... <img src="/eq2/images/smilies/2786c5c8e1a8be796fb2f726cca5a0fe.gif" border="0" /></blockquote>You left out the "starting now" part</blockquote>I dont' question even one bit that it was worded oddly and confusing and needed clarification. What I DON'T get is the temper tantrum being thrown by a few people who WERE NOT PAYING for the game for years but want, no, DEMAND SOE address this confusion by giving them the world on a plate.

Iad

12-13-2011, 12:06 PM

I agree, people shouldn't expect anything for free. That statement is clearly misleading and poorly written, though.

simianthief

12-13-2011, 12:09 PM

After reviewing what was originally written, there is room for a discussion on the post. SJ did, in fact, say from account creation. By the wording listed we should expect our veteran status to be from the date the account was created, and HOLY COW AM I REALLY THAT OLD?!However, there is also the point of expected performance (or whatever the legalise for it is, I am sick and feeding a 1 year old, cut me some slack) in which you can only expect to be held accountable for reasonable things you would/could do. Based on that I would say from the time your account added EQ2 to it would be the best possible way to interpret what SJ said.Based on what has been posted SINCE then however, it is clear that was not the original intent of the message. Check with your local law maker.

Kreton

12-13-2011, 02:25 PM

I have 2 silver accounts that were previously subs that no longer can even claim the vet rewards they had already earned. I thought this was suppose to be fixed so that everyone had access to the rewards they had before.

MystsofLedge12

12-13-2011, 03:02 PM

I haven't been stressed in the least bit. The original post is so vague that I read it as everyone gets vet rewards from the date of account creation.and from the original post copied verbatim a complete sentence " All players will get veteran rewards based on the date of their account creation. "The original post never specifically implied that this new thing was only as of starting on a certain date, looking ex post facto, the "So starting from today, that’s what’s going to happen." stated the true intent. This may not have been purposely vague but, SOE can give us some concessions here they aready fleeced us on the price of AoD and well legally they are required to do so.

Mike585

12-13-2011, 05:38 PM

<cite>Cowkiller@Mistmoore wrote:</cite><blockquote>now that soe has made the game all f2p still think vet rewards should be for people that do pay the 15$ per monthsit was a perk for paying to play</blockquote>Since when is a "vet reward" supposed to be a perk for paying to play?I have always been loyal to this game, no matter if I tried other games or took short breaks. I always come back to this game no matter what.It would be nice to be credited for my loyalty, if anything.I also have not been able to afford to pay for all these years. So as I take it only those people who are able to afford it are lucky enough to be rewarded? I know a lot of people (including myself) who played EQ2x during these unfortunate times.Those who actually payed for all these years should just get rewarded something else. At least then those who are less fortunate have something to look forward to when finally being able to return to the game. Also, what does it even matter now when people who are "not playing" currently are receiving the vet time bonus anyway?

Valdaglerion

12-13-2011, 05:58 PM

I find myself now in the camp of a veteran who has taken some time off and finds it a regrettable decision. I do not think I am entitled to the time for free but would like the option of catching up on Vet time in some fashion.Might I suggest the following tokens for SC purchase:<ul><li>30 days time : 2000 (1500 for sub + 25% premium)</li><li>90 days time: 4700 (3900 for sub + 20% premium)</li><li>180 days time: 8300 (7200 for sub + 15% premium)</li><li>360 days time: 13200 (12000 for sub + 10% premium)</li></ul><div>If a player is willing to pay the same cost + a premium charge to catch up to other players in terms of convenience items offered for vets I support that wholely. As I said, I also would be in that category for the last year I took off. It would be nice to have the option of catching up and I would pay the cost if offered the choice. I dont know how many players would consider this option but it is always nice to have options IMO.</div><div></div><div>Thanks for the consideration.</div><div></div><div></div>

Saraii

12-13-2011, 06:38 PM

<cite>MystsofLedge12 wrote:</cite><blockquote>The original post is so vague that I read it as everyone gets vet rewards from the date of account creation.and from the original post copied verbatim a complete sentence " All players will get veteran rewards based on the date of their account creation. "The original post never specifically implied that this new thing was only as of starting on a certain date, looking ex post facto, the "So starting from today, that’s what’s going to happen." stated the true intent. This may not have been purposely vague but, SOE can give us some concessions here they aready fleeced us on the price of AoD and well legally they are required to do so.</blockquote>The orginal post also read verbatim: Until now, veteran rewards were only accumulated by subscribers. That seemed fair because, we, we were all subscribers back when the program was created.But now, there are a lot more options available to folks, and it just doesn’t make sense that a Free or Silver player shouldn’t be able to accumulate veteran rewards.So starting from today, that’s what’s going to happen. All players will get veteran rewards based on the date of their account creation.__________________________________________________ ________________________I read it this way: Until now, (reading the changes from a subscription based game to a free-to-play and membership optional game) veteran rewards were only accumulated by subscribers. This statement told me that until "now" people had to "pay" or rather subscribe to accumulate veteran reward time.But now, (implying something changed "now", now being the launch day for free-to-play) there are a lot more options available to folks (pointing to full paid memberships or free ones), and it just doesn’t make sense that a Free or Silver player shouldn’t be able to accumulate veteran rewards. So starting from today, that’s what’s going to happen. All players (Excluding the information that was already provided for customers that were part of the "until now" group) will get veteran rewards based on the date of their account creation.(referring to the second group mentioned above, the Free and Silver players that are part of the "a lot more options" group)__________________________________________________ ________________________So while I can agree that the last sentence is the one that brought confusion. If you read the entire message and break it down in sections that mentions the before free to play and after free to play groups, it makes perfect sense.

MystsofLedge12

12-13-2011, 09:37 PM

<cite>Saraii@Unrest_old wrote:</cite><blockquote>So while I can agree that the last sentence is the one that brought confusion. If you read the entire message and break it down in sections that mentions the before free to play and after free to play groups, it makes perfect sense.</blockquote>Put the koolaid down dude, or do you work for Sony?I'm here trying to fight to help a lot of people, if they give it it will not affect your game play.... actually it could help there may be a situation where you need an extra CoV.An no i wont be convinced this is not a case of False or Misleading Advertisement, and no it doesnt amount to millions or thousands or hundreds of $$$ to SOE.... actually...... it would cost them less than hundreds.

Valdaglerion

12-13-2011, 10:45 PM

<cite>MystsofLedge12 wrote:</cite><blockquote><cite>Saraii@Unrest_old wrote:</cite><blockquote>So while I can agree that the last sentence is the one that brought confusion. If you read the entire message and break it down in sections that mentions the before free to play and after free to play groups, it makes perfect sense.</blockquote>Put the koolaid down dude, or do you work for Sony?I'm here trying to fight to help a lot of people, if they give it it will not affect your game play.... actually it could help there may be a situation where you need an extra CoV.An no i wont be convinced this is not a case of False or Misleading Advertisement, and no it doesnt amount to millions or thousands or hundreds of $$$ to SOE.... actually...... it would cost them less than hundreds.</blockquote>Who is drinking the kool aid now? less than hundreds?? I know I cost them thousands in annual sub dollars by taking a year off and I am one person....sure give it to me for freeeee!!!!!! Maybe we can get free healthcare and mounts this year too!Did you even consider the cost in resources to write and test the scripts needed to recalculate the account time taking into account creation date and expacs purchased? Are you ready to have the servers down for a full day or two again as they run an update across every account in the system . . .again? I wonder how much that cost every time the servers are down for extended periods while they have people monitoring the update processes and then having to test after completion to ensure it worked.Your statement of it costing them less than hundreds picked up all your credibility and tossed it out the window but it was worth the chuckle /thumbs up!

MystsofLedge12

12-13-2011, 11:24 PM

Really right now they are tracking what time was paid what time wasn't paid, the math for from eq2 activation date is much more simple.under the old systemPlayer A activated on Jan 1, 2006 paid subs for 3 years to Jan 1, 2009 quit for a year resubbed Jan 1, 2010 through June 30, 2010 quit resubbed on Jan 1,2011 through now.Period 1 3 years (365 x 3) 1095 + 1 (2008 leap year) 1096 DaysPeriod 2 .5 years (365 x .5) 182 daysPeriod 3 1 year (for simplicity i'll move the calender up to 1 jan 2012) 365 DaysExpansion bonus days 360total Time 2003 Days and a lot of figuring even for something that simple.that example is 3 calculations, now imagine that across all subscriptions some with more sporadic usage than that.New System same subscription situation6 years (365 x 6) or 2190 daysExpansion Bonus days 360 days2550 days.one calculation takes 20 seconds (less if you consider any cheap spreadsheat program will do this)with the announcement the script is in the system, it would take 5 minutes to make a tiny date change and easy to include in the daily hotfixes.all that is minor in comparison to the funds they could possibly spend if class actions arise.... and in this day and age its entirely possibly, i know i have in the last few weeks recieved notification for a $2 refund from ticket master from some class action and another tbd amount from netflix.... and i'm sure those two companies spent quite a bit of money fighting those minor class action lawsuits probably totalling millions how is that math?

Armawk

12-14-2011, 02:08 AM

I must say I am pretty sure that the EQ2X gold time has not been added at all, as promised.

Nashbry

12-14-2011, 03:26 AM

<cite>Armawk@Everfrost wrote:</cite><blockquote>I must say I am pretty sure that the EQ2X gold time has not been added at all, as promised.</blockquote>You are absolutely correct which is my only issue with this mess....but they are ignoring us hoping we will just go away.

TheSpin

12-14-2011, 05:06 AM

<cite>Artemiz@The Bazaar wrote:</cite><blockquote>I find myself now in the camp of a veteran who has taken some time off and finds it a regrettable decision. I do not think I am entitled to the time for free but would like the option of catching up on Vet time in some fashion.Might I suggest the following tokens for SC purchase:<ul><li>30 days time : 2000 (1500 for sub + 25% premium)</li><li>90 days time: 4700 (3900 for sub + 20% premium)</li><li>180 days time: 8300 (7200 for sub + 15% premium)</li><li>360 days time: 13200 (12000 for sub + 10% premium)</li></ul><div>If a player is willing to pay the same cost + a premium charge to catch up to other players in terms of convenience items offered for vets I support that wholely. As I said, I also would be in that category for the last year I took off. It would be nice to have the option of catching up and I would pay the cost if offered the choice. I dont know how many players would consider this option but it is always nice to have options IMO.</div><div></div><div>Thanks for the consideration.</div><div></div><div></div></blockquote>That is madness. When people accrued account age they weren't paying for account age, they were paying for game access. Account age is simply a biproduct. If Veteran status was to be sold, there's no way it should be charged anywhere close to the amount of a subscription, let alone adding a premium on top. I actually think your suggestion is pretty decent if you just leave the amount of the premium and remove the amount for the sub.

TheSpin

12-14-2011, 05:10 AM

<cite>Armawk@Everfrost wrote:</cite><blockquote>I must say I am pretty sure that the EQ2X gold time has not been added at all, as promised.</blockquote>I still don't know exactly what the reasons are, but I know that before I moved to extended I received my veteran rewards within a day or two of their release.Now that I moved over to extended and paid for a year of platinum I am about 250 days away from the 8 year vet reward.This could be for two reasons... I do know there was some inactivity in my account during the period when veteran reward status was accrued even if your account was inactive. I have wondered if somehow those days were taken away from me. I have also wondered if perhaps my time on extended wasn't counted.

Mike585

12-14-2011, 05:40 AM

anyone have a comment to my post?

MystsofLedge12

12-14-2011, 02:42 PM

On behalf of all customers who were mislead by this statement i have filed a complaint with the BBB on this, i gave SOE every opportunity to remedy this through the petition system.

Valdaglerion

12-14-2011, 03:38 PM

<cite>MystsofLedge12 wrote:</cite><blockquote>On behalf of all customers who were mislead by this statement i have filed a complaint with the BBB on this, i gave SOE every opportunity to remedy this through the petition system.</blockquote>Congrats. These are the types of the things the legal department at every major company likes to bring up at departmental meetings as proof and reason as to why employees of the company should make no public comment which can be construed as intent on part of hte company without prior approval on exact verbiage from the legal department.Ask them for open communication and then crucify them for a statement which required some clarification and for which clarification was given./thumbs up! you rock. . .

Iad

12-14-2011, 03:42 PM

Banedon_Toran

12-14-2011, 03:59 PM

I should point out that using creation date and nothing else was the original original original method, used for the first few years of the game.It's only relatively recently that they started measuring your actual sub time, and that was only from the point of a particular expansions release date.

MystsofLedge12

12-14-2011, 04:22 PM

<cite>Iad wrote:</cite><blockquote>You're confusing a privilege with a right, this is wasting your time and the time of the people involved.</blockquote>Nope their statements escillated this to a reconfiguring their customer benefit from paid time to real time. One can theoretically argue that the time a player wasn't paying they were technically under the Bronze Level of subscription.The laws of the real world state that an advertised price and this one was posted and standing for 5 consecutive days must be honored, that makes no inference that its wrong or misleading must be honored.This ad was in fact a implied contract for a service. SOE is by non compliance in Breach of said implied contract.I may be a dumb country boy but i did pay attention in business law.

Lempo

12-14-2011, 04:25 PM

<cite>Artemiz@The Bazaar wrote:</cite><blockquote><cite>MystsofLedge12 wrote:</cite><blockquote>On behalf of all customers who were mislead by this statement i have filed a complaint with the BBB on this, i gave SOE every opportunity to remedy this through the petition system.</blockquote>Congrats. These are the types of the things the legal department at every major company likes to bring up at departmental meetings as proof and reason as to why employees of the company should make no public comment which can be construed as intent on part of hte company without prior approval on exact verbiage from the legal department.Ask them for open communication and then crucify them for a statement which required some clarification and for which clarification was given./thumbs up! you rock. . . </blockquote>This is going to take all of 2 minutes for SOE to clear up with the BBB.The people at the BBB though all got a good laugh at the OP's expense, this clown has absolutely no understanding of what is, can and will be construed as legally binding, and the TOS that they have agreed to time and time again clearly state that SOE can change said policies at any time for any reason.I would actually benefit from this, due to 3 months here, 2 months there, a month or so in another place or two I am about 6 months shy of my 6 year vet reward SOE is in no way responsible for me not having it. That said I'd pay a year sub in advance right now if the time was immediately credited to me.I do plenty of bashing of SOE though I try to do it with issues that actually have merit and this foolishness has none.

ISeeker

12-14-2011, 05:20 PM

More on topic.. has any silver account actually gotten any Veteran rewards?I have 5 accounts, one at gold, created at launch has all the rewards (well up to 6year because I took a break). My other accounts (now silver) have account creation dates of Sept 2005, account age displayed in game is 1200+ days.. Zero veteran awards in game period./claim shows all of the other awards, LON, Expansion packs etc, but the vetran awards for the silver account are completely gone (I last had a gold membership in Sept, they all had them then)On my UI (Profit UI), it shows account age, is that the accurate age they are going for when it comes to vet rewards???

MystsofLedge12

12-14-2011, 05:29 PM

Sure this is a small item but I started it and must finish it.True they can change policy at anytime, however their stated policy from 8 Dec. 2011 to 13 Dec. 2011 was the misleading post from SJ.All I am asking is they make good on what was said in the post which i think about everyone agree's was vague and took them 5 days to fully clarify.

Marnus

12-14-2011, 05:55 PM

Tigbugtiger

12-14-2011, 06:25 PM

Forgive me but is this all over FREE veteran rewards that SOE has gone to the time a trouble to give people? Because I'm at a loss re the legal thing. I won't profess to know how the US legal system works but what SOE has offered are free virtual items to the qualifying players. So, where's the contract, where have the mislead anyone? THEY have decided to offer these items as, well, a goodwill gesture.They could have just not offered anything (maybe in future they will think twice before offering anything) I started playing EQ1 in 1999 and I've had times where I haven't subbed also played EQ2 , vanguard, star wars, eq online adventure (play station) and eq2x I've been awarded whatever vet rewards I was due.I haven't complained or questioned what I was given, why, because they are extra to what I expect to get, they are a bonus.If SJ Decided in the future not to offer such things again due to all the anamosity it causes, I for one wouldn't be suprised.It seems that "the needs of the one" outweighs the contentment of the many.Btw I don't work for sony I'm on the wrong side of the pond and flame all you want I am too thick skinned to be bothered, but just for a change go play the game and stop whining.

Marnus

12-14-2011, 06:47 PM

<cite>Tigbugtiger@Splitpaw wrote:</cite><blockquote>Forgive me but is this all over FREE veteran rewards that SOE has gone to the time a trouble to give people? Because I'm at a loss re the legal thing. I won't profess to know how the US legal system works but what SOE has offered are free virtual items to the qualifying players. So, where's the contract, where have the mislead anyone? THEY have decided to offer these items as, well, a goodwill gesture.They could have just not offered anything (maybe in future they will think twice before offering anything) I started playing EQ1 in 1999 and I've had times where I haven't subbed also played EQ2 , vanguard, star wars, eq online adventure (play station) and eq2x I've been awarded whatever vet rewards I was due.I haven't complained or questioned what I was given, why, because they are extra to what I expect to get, they are a bonus.If SJ Decided in the future not to offer such things again due to all the anamosity it causes, I for one wouldn't be suprised.It seems that "the needs of the one" outweighs the contentment of the many.Btw I don't work for sony I'm on the wrong side of the pond and flame all you want I am too thick skinned to be bothered, but just for a change go play the game and stop whining.</blockquote>Well said-i would be outright shocked if they ever doing anything nice like this for us again as well.

Mike585

12-14-2011, 06:53 PM

<cite>MystsofLedge12 wrote:</cite><blockquote><cite>Iad wrote:</cite><blockquote>You're confusing a privilege with a right, this is wasting your time and the time of the people involved.</blockquote>Nope their statements escillated this to a reconfiguring their customer benefit from paid time to real time. One can theoretically argue that the time a player wasn't paying they were technically under the Bronze Level of subscription.The laws of the real world state that an advertised price and this one was posted and standing for 5 consecutive days must be honored, that makes no inference that its wrong or misleading must be honored.This ad was in fact a implied contract for a service. SOE is by non compliance in Breach of said implied contract.I may be a dumb country boy but i did pay attention in business law.</blockquote>This makes perfect sense. Their new "service" should automatically make any non-paying time from the past into "Bronze Level" time.

Mystfit

12-14-2011, 06:58 PM

<cite>Marnus@Antonia Bayle wrote:</cite><blockquote><cite>Tigbugtiger@Splitpaw wrote:</cite><blockquote>Forgive me but is this all over FREE veteran rewards that SOE has gone to the time a trouble to give people? Because I'm at a loss re the legal thing. I won't profess to know how the US legal system works but what SOE has offered are free virtual items to the qualifying players. So, where's the contract, where have the mislead anyone? THEY have decided to offer these items as, well, a goodwill gesture.They could have just not offered anything (maybe in future they will think twice before offering anything) I started playing EQ1 in 1999 and I've had times where I haven't subbed also played EQ2 , vanguard, star wars, eq online adventure (play station) and eq2x I've been awarded whatever vet rewards I was due.I haven't complained or questioned what I was given, why, because they are extra to what I expect to get, they are a bonus.If SJ Decided in the future not to offer such things again due to all the anamosity it causes, I for one wouldn't be suprised.It seems that "the needs of the one" outweighs the contentment of the many.Btw I don't work for sony I'm on the wrong side of the pond and flame all you want I am too thick skinned to be bothered, but just for a change go play the game and stop whining.</blockquote>Well said-i would be outright shocked if they ever doing anything nice like this for us again as well.</blockquote>I know, right? This last couple of weeks has been down right embarressing.

Ericaa

12-14-2011, 07:02 PM

<cite>Mike585 wrote:</cite><blockquote><cite>Cowkiller@Mistmoore wrote:</cite><blockquote>now that soe has made the game all f2p still think vet rewards should be for people that do pay the 15$ per monthsit was a perk for paying to play</blockquote>Since when is a "vet reward" supposed to be a perk for paying to play?I have always been loyal to this game, no matter if I tried other games or took short breaks. I always come back to this game no matter what.It would be nice to be credited for my loyalty, if anything.I also have not been able to afford to pay for all these years. So as I take it only those people who are able to afford it are lucky enough to be rewarded? I know a lot of people (including myself) who played EQ2x during these unfortunate times.Those who actually payed for all these years should just get rewarded something else. At least then those who are less fortunate have something to look forward to when finally being able to return to the game. Also, what does it even matter now when people who are "not playing" currently are receiving the vet time bonus anyway?</blockquote>I completely agree with this. I don't know of any other game that uses "Paid Time" as "Veteran Rewards". The amount of money you give a company has nothing to do with being a veteran of the game. Also, I too have played eq2x when I couldn't afford the live subscription. Does that make me less of a veteran even though I have been playing?

Riftsburn

12-14-2011, 07:16 PM

<cite>ISeeker wrote:</cite><blockquote>More on topic.. has any silver account actually gotten any Veteran rewards?I have 5 accounts, one at gold, created at launch has all the rewards (well up to 6year because I took a break). My other accounts (now silver) have account creation dates of Sept 2005, account age displayed in game is 1200+ days.. Zero veteran awards in game period./claim shows all of the other awards, LON, Expansion packs etc, but the vetran awards for the silver account are completely gone (I last had a gold membership in Sept, they all had them then)On my UI (Profit UI), it shows account age, is that the accurate age they are going for when it comes to vet rewards???</blockquote>I can't speak for every silver account, but I don't have mine yet, and neither does hubby. I saw a post in the Support forums that indicated that a fix for that's being worked on. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

daalberith

12-14-2011, 07:17 PM

<cite>Ericaa wrote:</cite><blockquote><cite>Mike585 wrote:</cite><blockquote><cite>Cowkiller@Mistmoore wrote:</cite><blockquote>now that soe has made the game all f2p still think vet rewards should be for people that do pay the 15$ per monthsit was a perk for paying to play</blockquote>Since when is a "vet reward" supposed to be a perk for paying to play?I have always been loyal to this game, no matter if I tried other games or took short breaks. I always come back to this game no matter what.It would be nice to be credited for my loyalty, if anything.I also have not been able to afford to pay for all these years. So as I take it only those people who are able to afford it are lucky enough to be rewarded? I know a lot of people (including myself) who played EQ2x during these unfortunate times.Those who actually payed for all these years should just get rewarded something else. At least then those who are less fortunate have something to look forward to when finally being able to return to the game. Also, what does it even matter now when people who are "not playing" currently are receiving the vet time bonus anyway?</blockquote>I completely agree with this. I don't know of any other game that uses "Paid Time" as "Veteran Rewards". The amount of money you give a company has nothing to do with being a veteran of the game. Also, I too have played eq2x when I couldn't afford the live subscription. Does that make me less of a veteran even though I have been playing?</blockquote>CoH, which had vet rewards before EQ2 iirc, was always about paid time and not account age. I don't know if that's changed since it went f2p. But, as was pointed out already, originally the vet rewards in EQ2 were based on account age, not paid time. Why they changed it, I don't know. Why they simply didn't just revert to that system instead of creating this mess I also don't know. Either way I hope they sort it out soon.

ISeeker

12-14-2011, 09:52 PM

<cite>Amistae@Lucan DLere wrote:</cite><blockquote>I can't speak for every silver account, but I don't have mine yet, and neither does hubby. I saw a post in the Support forums that indicated that a fix for that's being worked on. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></blockquote>Perfect... patience is key then.... i can just wait until its done... the race / class refunds were a few days late.. but they showed up eventually..

Hamervelder

12-14-2011, 10:10 PM

<cite>Mike585 wrote:</cite><blockquote><cite>Cowkiller@Mistmoore wrote:</cite><blockquote>now that soe has made the game all f2p still think vet rewards should be for people that do pay the 15$ per monthsit was a perk for paying to play</blockquote>Since when is a "vet reward" supposed to be a perk for paying to play?I have always been loyal to this game, no matter if I tried other games or took short breaks. I always come back to this game no matter what.It would be nice to be credited for my loyalty, if anything.I also have not been able to afford to pay for all these years. So as I take it only those people who are able to afford it are lucky enough to be rewarded? I know a lot of people (including myself) who played EQ2x during these unfortunate times.Those who actually payed for all these years should just get rewarded something else. At least then those who are less fortunate have something to look forward to when finally being able to return to the game. Also, what does it even matter now when people who are "not playing" currently are receiving the vet time bonus anyway?</blockquote>Your argument is based on semantics and a sense of self-entitlement, and little else. You want to get what others have earned, without having done what they did to get it. You didn't do what was required to meet the standard, so you don't get the reward. It's that simple. Couldn't pay, wouldn't pay, it doesn't matter. The fact of the matter is that you didn't remain a paying customer, so you don't get the same perks as those who did. Period.

Nashbry

12-14-2011, 10:21 PM

<cite>ISeeker wrote:</cite><blockquote><cite>Amistae@Lucan DLere wrote:</cite><blockquote>I can't speak for every silver account, but I don't have mine yet, and neither does hubby. I saw a post in the Support forums that indicated that a fix for that's being worked on. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></blockquote>Perfect... patience is key then.... i can just wait until its done... the race / class refunds were a few days late.. but they showed up eventually..</blockquote>Just out of curiosity, have you tried /claim on anything recently? Reason I ask is a guild member did not show any vet rewards but as soon as he claimed one of the welcome home packs, they popped for him (well he only has up to the two year) but they were there after he claimed something else.

Zehl_Ice-Fire

12-14-2011, 10:58 PM

The original announcement of this made it sound like it was going to be in effect THAT DAY. It is clearly not, so do we have any expectation? I have 2 who are just less than 2 months from 8 year by subscription but from actual account creation would have it, and they don't.

Riftsburn

12-14-2011, 11:05 PM

<cite>ISeeker wrote:</cite><blockquote><cite>Amistae@Lucan DLere wrote:</cite><blockquote>I can't speak for every silver account, but I don't have mine yet, and neither does hubby. I saw a post in the Support forums that indicated that a fix for that's being worked on. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></blockquote>Perfect... patience is key then.... i can just wait until its done... the race / class refunds were a few days late.. but they showed up eventually..</blockquote>You got your race/class refund? Huh. Wonder if I should put in a ticket.

Valdaglerion

12-15-2011, 12:05 AM

<cite>Lempo@Everfrost wrote:</cite><blockquote><cite>Artemiz@The Bazaar wrote:</cite><blockquote><cite>MystsofLedge12 wrote:</cite><blockquote>On behalf of all customers who were mislead by this statement i have filed a complaint with the BBB on this, i gave SOE every opportunity to remedy this through the petition system.</blockquote>Congrats. These are the types of the things the legal department at every major company likes to bring up at departmental meetings as proof and reason as to why employees of the company should make no public comment which can be construed as intent on part of hte company without prior approval on exact verbiage from the legal department.Ask them for open communication and then crucify them for a statement which required some clarification and for which clarification was given./thumbs up! you rock. . . </blockquote>This is going to take all of 2 minutes for SOE to clear up with the BBB.The people at the BBB though all got a good laugh at the OP's expense, this clown has absolutely no understanding of what is, can and will be construed as legally binding, and the TOS that they have agreed to time and time again clearly state that SOE can change said policies at any time for any reason.I would actually benefit from this, due to 3 months here, 2 months there, a month or so in another place or two I am about 6 months shy of my 6 year vet reward SOE is in no way responsible for me not having it. That said I'd pay a year sub in advance right now if the time was immediately credited to me.I do plenty of bashing of SOE though I try to do it with issues that actually have merit and this foolishness has none.</blockquote>/Agree.I do think the vet time gets credited once the payment is applied to your account. At least I recall that being the case when i used that system prior to my break. Might want to confirm with SOE accounting unless a red name wants to chime in here. But you can only pay at most 1 year in advance.

Mike585

12-15-2011, 02:23 AM

<cite>Elhonas@Antonia Bayle wrote:</cite><blockquote><cite>Mike585 wrote:</cite><blockquote><cite>Cowkiller@Mistmoore wrote:</cite><blockquote>now that soe has made the game all f2p still think vet rewards should be for people that do pay the 15$ per monthsit was a perk for paying to play</blockquote>Since when is a "vet reward" supposed to be a perk for paying to play?I have always been loyal to this game, no matter if I tried other games or took short breaks. I always come back to this game no matter what.It would be nice to be credited for my loyalty, if anything.I also have not been able to afford to pay for all these years. So as I take it only those people who are able to afford it are lucky enough to be rewarded? I know a lot of people (including myself) who played EQ2x during these unfortunate times.Those who actually payed for all these years should just get rewarded something else. At least then those who are less fortunate have something to look forward to when finally being able to return to the game. Also, what does it even matter now when people who are "not playing" currently are receiving the vet time bonus anyway?</blockquote>Your argument is based on semantics and a sense of self-entitlement, and little else. You want to get what others have earned, without having done what they did to get it. You didn't do what was required to meet the standard, so you don't get the reward. It's that simple. Couldn't pay, wouldn't pay, it doesn't matter. The fact of the matter is that you didn't remain a paying customer, so you don't get the same perks as those who did. Period.</blockquote>did you miss the part where i said they should then separate paid-time rewards with creation time rewards? i've been playing since 05! the game USED to give vet rewards based on creation! dont give me this b.s.

Marnus

12-15-2011, 04:45 AM

<cite>Mike585 wrote:</cite><blockquote><cite>Cowkiller@Mistmoore wrote:</cite><blockquote>now that soe has made the game all f2p still think vet rewards should be for people that do pay the 15$ per monthsit was a perk for paying to play</blockquote>Since when is a "vet reward" supposed to be a perk for paying to play?I have always been loyal to this game, no matter if I tried other games or took short breaks. I always come back to this game no matter what.It would be nice to be credited for my loyalty, if anything.I also have not been able to afford to pay for all these years. So as I take it only those people who are able to afford it are lucky enough to be rewarded? I know a lot of people (including myself) who played EQ2x during these unfortunate times.Those who actually payed for all these years should just get rewarded something else. At least then those who are less fortunate have something to look forward to when finally being able to return to the game. Also, what does it even matter now when people who are "not playing" currently are receiving the vet time bonus anyway?</blockquote>The part in red just kills me lol. That's like saying" I have always been loyal to my wife-sure i have slept with other women, from time to time, but i always come back to her"-I don't think you have got a firm grasp of what loyalty is. Loyalty isnt ditching this game to go play another, only to come back when its free, and to expect to be rewarded for not supporting the game while others have is kind of naive.

Aethn

12-15-2011, 07:15 AM

You can all stop arguing about this now, its fixed in todays update Thurs 12/15, here is the note GENERALAll Membership levels may now claim Veteran rewards.Fixed a bug where expertise AAs would not load properly from a mirror.When using an AA mirror to switch profiles you will no longer be spammed with onscreen messages or having icons autopopulate into your hotbars.Fixed a bug where the character tree would not show in the respec window when attempting to purchase AA respecs.

TheSpin

12-15-2011, 07:37 AM

<cite>Persyphony@Antonia Bayle wrote:</cite><blockquote>You can all stop arguing about this now, its fixed in todays update Thurs 12/15, here is the noteGENERALAll Membership levels may now claim Veteran rewards.Fixed a bug where expertise AAs would not load properly from a mirror.When using an AA mirror to switch profiles you will no longer be spammed with onscreen messages or having icons autopopulate into your hotbars.Fixed a bug where the character tree would not show in the respec window when attempting to purchase AA respecs.</blockquote>Actually this isn't the thing this thread has become about.It is about whether the date you originally created your account should be used to determine account age, regardless of subscription status over the last 7 years, or if it simply means bronze/silver players can now accrue vet rewards.This was clarified by Smokejumper to mean the latter of the two, but due to the wording of his initial announcement there are people who believe SOE should change it to the former.

ISeeker

12-15-2011, 10:24 AM

<cite>Persyphony@Antonia Bayle wrote:</cite><blockquote>You can all stop arguing about this now, its fixed in todays update Thurs 12/15, here is the noteGENERALAll Membership levels may now claim Veteran rewards.Fixed a bug where expertise AAs would not load properly from a mirror.When using an AA mirror to switch profiles you will no longer be spammed with onscreen messages or having icons autopopulate into your hotbars.Fixed a bug where the character tree would not show in the respec window when attempting to purchase AA respecs.</blockquote>Just saw that, so the question will be answered today on how it works <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />I have one two old accounts (silver) created in 2005, showing 1200+ days, (no expansions bought, they were actually mule accounts, that had no characters on them, but I must have created them way back in the day, so check how many registered accounts you may have). 1 gold account showing Nov 2004 as the creation date, every expansion bought except DOV, was showing some 2200+ days, and two other silver accounts from 2006, showing around 1200+ days, but multiple expansions bought...Honestly, the fact that Sony has been generous has made me generous. The three things that got me to "invest" in AOD, were grandfathering accounts, the SC refund for the races and classes, and the vet awards. When EQ said it was going F2P, I decided I would spend X dollars on it... Due to refunds, I had more SC, and I decided to up my limit because Sony (for once), made me feel welcome. I have subbed two accounts, bought the AOD expansion, and even bought around 5000 SC points, so their free to play just from me alone got them around 80 bucks plus, from someone that wouldn't have given them any money otherwise..Had they not grandfathered the accounts, I personally would probably have only spent about 30 bucks total, not subbed at all. To make me even happier, I found I had about 30 LON cards on my old accounts; I was able to get 1 extra char slot on both accounts, so now with silver I will have 5 accts on both of those accounts.Hell, I even unlocked the floglok, so my account info says Entitlement: Floglock, but am I complaining I can't make one without buying the pack... noo... (Well if they would give it to me, I wouldn't say no <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /> )Now some will say, a person like me is bad for the game.. Well, my highest char is only 81, I don't raid, I mostly putter around and harvest, oftentimes in zones that area ghost town and raise tradeskiller alts from scratch so I can be self sufficient.. I don't really interact much with the economy at large. When I have the time I play, which with a family and kids, isn't what it used to be. I am the type of used I expect they want... a person that showed up, that wouldn't have normally without this f2p, dropped some money; and will probably occasionally log in from time to time to blow through a few hours..And for those that only listen to "true vets with street cred" check my forum registered date.. I was a 3 sub paying customer, all expansions purchased, for around 5 years solid, and on and off for the rest, oh and EQ1 launch account player as well. My opionion on giving vet rewards is this, if it attracts people to the game, and they spend money, that they otherwise woulld not have, that pays for the development of the game. If there is no revenue stream, the game dies, then any veteran awards that ANYONE may or may not have earned don't exist in a dead game.. Oh and I bought SWG and Vanguard too.... Edit (aparently cut and pasting from word messes up font colors..)

ISeeker

12-15-2011, 10:33 AM

<cite>Amistae@Lucan DLere wrote:</cite><blockquote><cite>ISeeker wrote:</cite><blockquote><cite>Amistae@Lucan DLere wrote:</cite><blockquote>I can't speak for every silver account, but I don't have mine yet, and neither does hubby. I saw a post in the Support forums that indicated that a fix for that's being worked on. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></blockquote>Perfect... patience is key then.... i can just wait until its done... the race / class refunds were a few days late.. but they showed up eventually..</blockquote>You got your race/class refund? Huh. Wonder if I should put in a ticket.</blockquote>It may be a first in first out deal.. I made my purchaces, (both buying he SC, and using it to purchace the race / class, immediately after the servers came up on conversion day).. Perhaps there is a priority for those that made credit card purchaces immeadiately to prevent the risk of people doing chargebacks once they saw the announcement.. OR, they could just be scripting it based on when you actually bought the race pack, and running those transactions one after the other. Not even though my two accounts were actually PURCHACED on the same date, about 15 mins separated the actual purchace, that translated into 24 hours delay between accounts for the refund. The account i bought it on first got the refund first, the account i bought it on second, got the refund approximately 24 hours after the first one.. (give or take, I wasn't exactly clocking it) So if it was first in first out, from that alone, there was a LOT of transactions to process..(I have no factual basis for this, beyond my own opinion)

MystsofLedge12

12-15-2011, 03:49 PM

No new vet rewards to claim, just checked, but SOE isnt allowed to contact me with anything, untill the BBB does its consumer protection thing.Seriously i have no clue why so many white knight SOE on some of these issues, they made a purposely vague statement to mislead people into possibly coming back by offering free items in their product.At first I gave Smoke Jumper the benefit of the doubt that he by failure of thinking things through just made a statement, but their lack of willingness to work with me tells a different story i have a long petition thread of cut and pasted towing the line.If this is the mode of operation for SOE its making me wonder if they deserve my sub fees?

apwyork

12-15-2011, 04:01 PM

Seems pretty obvious this means that all accounts now accumalate vet status, not that inactive accounts receive credit for inactivity. Why people would choose to think they should get vet credit when they had cancelled their membership defies understanding.

ISeeker

12-15-2011, 04:20 PM

<cite>apwyork wrote:</cite><blockquote>Seems pretty obvious this means that all accounts now accumalate vet status, not that inactive accounts receive credit for inactivity. Why people would choose to think they should get vet credit when they had cancelled their membership defies understanding.</blockquote>Originally, they went with account creation = Account Age for vet rewards (+90 Days for every expansion you bought), then they went to, you have to have a valid account to continue to acumulate them. So you could sign up at launch, do the 30 days free, come back 3 years later.. you got 3 year vet rewards.. (I realized they changed that a few expansions back)Based on your post, are you stating that the second you stopped subbing, the clock resets???On my account (and i havn't checked today), I had up to 5 year vet rewards availiable to my account in Sept 2011, Now that i am silver, do i reset to zero? (because i have no vet rewards on the acct?).. Again i haven't logged in today, so not sure if its fixed.. My account that i made "gold" On december 1st, GOT all of the vet rewards up to 6 year.. are you stating that I would loose those if i go to silver now???Did anyone, who HAD vet rewards before, then "Lost" them when they went to silver, did they get them back with todays patch?

Mike585

12-15-2011, 05:50 PM

<cite>Marnus@Antonia Bayle wrote:</cite><blockquote><cite>Mike585 wrote:</cite><blockquote><cite>Cowkiller@Mistmoore wrote:</cite><blockquote>now that soe has made the game all f2p still think vet rewards should be for people that do pay the 15$ per monthsit was a perk for paying to play</blockquote>Since when is a "vet reward" supposed to be a perk for paying to play?I have always been loyal to this game, no matter if I tried other games or took short breaks. I always come back to this game no matter what.It would be nice to be credited for my loyalty, if anything.I also have not been able to afford to pay for all these years. So as I take it only those people who are able to afford it are lucky enough to be rewarded? I know a lot of people (including myself) who played EQ2x during these unfortunate times.Those who actually payed for all these years should just get rewarded something else. At least then those who are less fortunate have something to look forward to when finally being able to return to the game. Also, what does it even matter now when people who are "not playing" currently are receiving the vet time bonus anyway?</blockquote>The part in red just kills me lol. That's like saying" I have always been loyal to my wife-sure i have slept with other women, from time to time, but i always come back to her"-I don't think you have got a firm grasp of what loyalty is. Loyalty isnt ditching this game to go play another, only to come back when its free, and to expect to be rewarded for not supporting the game while others have is kind of naive.</blockquote>That part is completely irrelevant. You cannot compare a game to cheating on your wife. Everyone has tried other games. I never "ditched" this game for any other game, and I most certainly did not come back only when it was free. I have a high amount of vet reward time. Stop trying to divert my point. Things should be the way they used to be, for one sole reason that it IS the way it used to be! So why not make it 100%? Technically now that the terms and conditions have changed, all my off-time now should automatically be bronze/silver time. Also, I believe that if you want to complain about it like a whiney little girl, paid-time rewards should get something else and that they should seperate actual "vet" rewards. That sir is my point. WHO is going to get a 7 year reward now? NOONE! will this game even be around in 7 years? who knows. It is not easy for players to get that especially in the past. Vet rewards is supposed to be a nice feature to be able to log in and have privledge to for being a member of the game for so long, not a reward for filling pockets.

Mystfit

12-15-2011, 05:53 PM

<cite>Mike585 wrote:</cite><blockquote>That part is completely irrelevant. You cannot compare a game to cheating on your wife. Everyone has tried other games. I never "ditched" this game for any other game, and I most certainly did not come back only when it was free. I have a high amount of vet reward time. Stop trying to divert my point. Things should be the way they used to be, for one sole reason that it IS the way it used to be! So why not make it 100%? Technically now that the terms and conditions have changed, all my off-time now should automatically be bronze/silver time. That sir is my point.</blockquote>The change from creation date to subbed time happened quite awhile ago. The time to raise that issue is long past. The fact that it started form creation date and continued even when you didn't pay was fixed. Back then, there ws no ftp to cloud the issue, but people long ago came to terms with that change.

Mike585

12-15-2011, 05:57 PM

<cite>Mystfit wrote:</cite><blockquote><cite>Mike585 wrote:</cite><blockquote>That part is completely irrelevant. You cannot compare a game to cheating on your wife. Everyone has tried other games. I never "ditched" this game for any other game, and I most certainly did not come back only when it was free. I have a high amount of vet reward time. Stop trying to divert my point. Things should be the way they used to be, for one sole reason that it IS the way it used to be! So why not make it 100%? Technically now that the terms and conditions have changed, all my off-time now should automatically be bronze/silver time. That sir is my point.</blockquote>The change from creation date to subbed time happened quite awhile ago. The time to raise that issue is long past. The fact that it started form creation date and continued even when you didn't pay was fixed. Back then, there ws no ftp to cloud the issue, but people long ago came to terms with that change.</blockquote>I never, ever have. I updated my above post a bit. So many people will never ever see a CoV. EVERYONE complains about this. Even if they have been playing a long, long time. Every time I ask for a CoV, I 85% of the time get the response, "I don't have one because SOE hates me". What does that say? CoV isn't even all that amazing at all, and it sure isn't worth $1,260 either. Before you start saying "oh they don't have to give you anything" (in which I wouldn't care either way) or taking this another direction like I know someone will, think about it. The game should have a "real" vet reward system. That's all I'm saying.

ratbast

12-15-2011, 06:30 PM

as someone with a cov, i do feel lucky and special whenever i need it and it saves me some zoning. i really value what it provides to me. giving it to everyone might make me feel ungrateful it has a 1 hour cooldown... as a secondary issue...the cov is one reason i dont have a second account. if my original account could be cloned, i would gladly take on a second account. EVEN IF THAT MEANT THE CLONED ACCOUNT ONLY HAD F2P EXPAC UNLOCKS (yet still had same 'account age'<img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" />. as it is, im keeping a former raf account(f2p not actively playing since i dont want to invest in it) to do some management tasks like alt guild invites, keeping zones open so several alts can access same instance for quest updates, but im waiting for/until a vet guildy quits and let me take over his vet account. i know i would be kicking myself using the raf i started in late november soon down the road since it has basically zero account age. as an alternative to secondary accounts, i think it would be awesome if concurrent connections were allowed (capped at ~6 if thats necessary), @ 14.99/month per connection. this would allow a customer to keep all toons on same account, benefiting from heirloom, vet rewards, and still paying a regular sub per person logged in. imo account management is one of the most significant areas of improvement eq2 could work on. i know in eq1 you can call to home at char select. it would save CSR time and effort. just this morning i /petitioned because of the new shard of love zone being bugged, and my toon being located within a broken zone. (my toon was put into bbm this morning tyvm by GM) better account management tools for customers would give us more options and could potentially give players tools to resolve some of their own /petition issues.zoning is an altoholics nightmare. i have an extensive network of prestige houses to my alt guilds and to the 8 cities where homes are available (to cut down on # of zone crossings), but /log alt is almost as long as 2 zoning periods. so logging, then zoning around norrath for world events/holidays, (even with a rally flag from one of my personal guilds), can be a bit cumbersome. often i park a raf at the holiday event and use the cov to get me started. even a new tradeskill class (like courier/rally flag planter/or quest sharer) would be better than no account management tools whatsoever.i think of my characters as belonging to the same clan, some might join different guilds, but they all work for my same goals. the complete disconnect between each one (quest journal/interactivity) is logistically challenging since my zoning time ranges from 3 seconds to 10 seconds. i dont imagine all that zoning is easy on the server either.

Mike585

12-15-2011, 06:43 PM

<cite>ratbastard wrote:</cite><blockquote>as someone with a cov, i do feel lucky and special whenever i need it and it saves me some zoning. i really value what it provides to me. giving it to everyone might make me feel ungrateful it has a 1 hour cooldown... </blockquote>Well I wouldn't be saying give it to everyone. Not everyone has an account 7 years old hehe. But heck I would gladly give up the expansion bonuses to be rewarded my true base account age time. Heck even in-game it says "Account Age", not "Paid Subscription Days". Silly if you ask me.

ISeeker

12-15-2011, 07:41 PM

So I was able to log in, none of my accounts have vet awards calculated from the launch date, period. No extra bonus days for any expansion bought past kunark.. even on a brand spanking new account, it seem I get credit for buying all the expansions up to kunark.. (started from a retail Sentinal's Fate Collectors edition, so thats perhaps why)First silver account has 1659 days, it NOW has veteran awards that were missing yesterday.Two silver accounts have 1552 days, still NO veteran awardsFourth silver account, 2073 days, it NOW has veteran awards that were missing yesterdayGold launch account, has 2225 days, but has NO +90 days for any bought expansions past Kunark (i have bought 2 since then)., has vet awards, but definitly NOT calculated from account open date.Gold account opened On Dec 2nd, 2011, shows... 373 days, and has veteran awards (all +90 for expansions up to Kunark, this was from a retail Sentinels Fate bought and registered before the F2P conversion)So in the end.. I have no idea what is going on <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />

ISeeker

12-16-2011, 02:33 PM

So an update, all of my accounts across the board now have access to veteran awards.All accounts only have a base + 90 Days for expansions up to Kunark, regardless if those accounts actually bought up to kunark or past them.For those that were freaked out they would be since account creation date, they are NOT, these accounts all had creation dates of Nov 2004, Mar 2005, and Sept 2005. The Mar 2005 accts, ONLY have 4 year rewards..Would I be happy if they made them all from creation date? Sure, it would allow me to get the Mistmoore house, and it would get me the orb of memories on two of my accounts, so I could play them more (vitality boost).. what would that mean to anyone else? Nothing.. what would that mean to sony? I would probally spend more money on SC, as I would likely unlock more classes and races on those accounts... that would also likely mean I would get those alts to a range where I would need the newest expansions and a sub.. more money for Sony..

Lempo

12-16-2011, 03:04 PM

It would trivialize the rewards for those that have earned them, it doesn't hurt you not to have it nor does it give anyone any real edge over you vitality burns down so quick anyway.They have already bent and given in way too much to the demands of the F2P crowd, some of whom yes use the SC shop and support the game _somewhat_ and a portion I'm sure spend more than $15 a month in the SC shop. The larger majority might spend $30 a year in there and I'm sorry but they absolutely do not deserve the same level of rewards as those that have subscribed and supported the game for many years.

ISeeker

12-16-2011, 03:21 PM

I see why someone could get offended, having said that, if a game isn't sustanable, and closes, who does it ultimately benifit.The core market of any game or service like this is high revenue, low use. Sony makes more money from a person that buys SC, then forgets about it, plays the game for a bit, but doesn't log on often.. vs a sub that pays $15 a month, but plays substantially, calls tech support, etc.(To be fair, the best person for Sony is the person that pre pays for 3 months, 6 mths or a year, and then doesn't log in, thats why they progressively discount those memberships)Companies spend a fortune trying to attract new customers, often at the expense of "old" customers.. Amazon may offer $10 - off your FIRST order, a cable or phone company will offer 6 months 1/2 off for NEW customers only (or returning), costco may offer $10 off a member ship for new customers, or ones that held a membership and let it lapse. This is to address the thing companies HATE, customer churn, that means you paid to acquire a customer, throught special offers, advertising, etc, only to loose them.. companies spend a significant amount of cash to move churn a few percentage points. In some companies, for a company to recoup the cost of a freebee, they need to keep you for 2-3 years at full rate.. (thats the reason cell phones are significantly more expensive with no contract..)Consumers have significant choice when it comes to spending money and or time. EQ2 is not the only game in town. Would I be cheezed if i had my launch account, which i pre-preordered, and paid every single month on for over 6 years and finally got item X for free, when some "newb" who came in, and did the same, but paid 1 year less, now got the same thing? or someone who played years ago, quit, but came back, also got the same thing? Sure.. but where would me getting angry get me... nowhere.. because in the end, if sony lost me, but gained two new subscribers, the game as a whole gets financially better

Mike585

12-16-2011, 06:27 PM

<cite>Lempo@Everfrost wrote:</cite><blockquote>It would trivialize the rewards for those that have earned them</blockquote>I'm still trying to figure out how paying for the game for all these years counts as "earning" anything. You are paying a subscription, not technically doing crap else. People keep forgetting that the game used to give rewards from account creation, and now its BACK to that system. I don't see the harm in giving a couple more people their true vet rewards. It's all good fairness. Not that many more people would have the 6 year+ ones anyway. Just remember that.

Mike585

12-16-2011, 06:35 PM

<cite>ISeeker wrote:</cite><blockquote>No extra bonus days for any expansion bought past kunark.. even on a brand spanking new account, it seem I get credit for buying all the expansions up to kunark.. (started from a retail Sentinal's Fate Collectors edition, so thats perhaps why)</blockquote>Nothin' to worry about; they didn't award any extra time with expansions after Rise of Kunark. Only the first four (DoF, KoS, EoF, RoK) got +90 days.

MystsofLedge12

12-16-2011, 10:47 PM

how does something based off the day you bought (or activated) trivialized.... that is taking the trivialization idea a bit too far.If you want an arguament on trivialized content look at SLR or nerfed zones or the whacked out progression they gave us in DoVLike I have posted several times, its an issue SmokeBlower made a false or purposely misleading statement on 8 December saying that vet rewards were unlocked for all. Then on 12 December he in this thread posed a retraction and clarification, but in the between time anyone who petitioned for vet rewards to be based on Account Creation Date (eq2 acount was understood) is BY LAW required to recieve that promotion.Rediculous would have been me calling 2 News Works for You on this and putting SOE on tv, so I took it through the BBB they will contact SOE and SOE will have to respond.Extremely Rediculous would have been to call in legal councell .... then SOE would loose millions once the case ran its course, and believe me people have started class actions for much less, If you do or have done Netflix you got a notification for a Wall-Mart Gift Card and if you have ordered event tickets you are entitled to a whopping $2 refund on a max of 2 ticket orders. In each case law firms made the money (on both sides) at the expense of TicketMaster and Netflix and the consumer got very little.

Zehl_Ice-Fire

12-17-2011, 11:07 AM

Is this ever going live? Players who paid for 7 years and decided to go free can't even get rewards they earned. I turned all 3 of mine on but I'm speaking for other people. Mine are still a little short of 8 year reward when one of them was created on day 1, 1 a month after.

Mystfit

12-17-2011, 11:45 AM

<cite>MystsofLedge12 wrote:</cite><blockquote>Like I have posted several times, its an issue SmokeBlower made a false or purposely misleading statement on 8 December saying that vet rewards were unlocked for all. </blockquote>Might be nice since you've reported them to the BBB and, according to you, can't contact you if you limited your comments to facts and no name-calling since they can't even defend themselves publically against you...

Hamervelder

12-18-2011, 03:51 AM

<cite>Mike585 wrote:</cite><blockquote><cite>Elhonas@Antonia Bayle wrote:</cite><blockquote><cite>Mike585 wrote:</cite><blockquote><cite>Cowkiller@Mistmoore wrote:</cite><blockquote>now that soe has made the game all f2p still think vet rewards should be for people that do pay the 15$ per monthsit was a perk for paying to play</blockquote>Since when is a "vet reward" supposed to be a perk for paying to play?I have always been loyal to this game, no matter if I tried other games or took short breaks. I always come back to this game no matter what.It would be nice to be credited for my loyalty, if anything.I also have not been able to afford to pay for all these years. So as I take it only those people who are able to afford it are lucky enough to be rewarded? I know a lot of people (including myself) who played EQ2x during these unfortunate times.Those who actually payed for all these years should just get rewarded something else. At least then those who are less fortunate have something to look forward to when finally being able to return to the game. Also, what does it even matter now when people who are "not playing" currently are receiving the vet time bonus anyway?</blockquote>Your argument is based on semantics and a sense of self-entitlement, and little else. You want to get what others have earned, without having done what they did to get it. You didn't do what was required to meet the standard, so you don't get the reward. It's that simple. Couldn't pay, wouldn't pay, it doesn't matter. The fact of the matter is that you didn't remain a paying customer, so you don't get the same perks as those who did. Period.</blockquote>did you miss the part where i said they should then separate paid-time rewards with creation time rewards? i've been playing since 05! the game USED to give vet rewards based on creation! dont give me this b.s.</blockquote>I don't recall any time when vet rewards were given based upon account creation, rather than the amount of time that an account is active. I think you're confused. What SOE used to do was to give you a 90-day bonus toward your account age when you purchased an expansion. That ceased some time ago. And yes, I saw the part where you said that "those who actually payed (sic) all these years should just get rewarded something else...." Once again, you want what someone else has, and you're unwilling to do what they had to do in order to get it. Instead, you want SOE to give those people something else, and give you what those people used to get. That's utterly childish and silly.

Dale

12-18-2011, 01:03 PM

<cite>grimesie wrote:</cite><blockquote>And now I feel even less special for paying $180/yr + to play this game..... </blockquote>agreed

cowkiller

12-18-2011, 03:20 PM

<cite>Elhonas@Antonia Bayle wrote:</cite><blockquote><cite>Mike585 wrote:</cite><blockquote><cite>Elhonas@Antonia Bayle wrote:</cite><blockquote><cite>Mike585 wrote:</cite><blockquote><cite>Cowkiller@Mistmoore wrote:</cite><blockquote>now that soe has made the game all f2p still think vet rewards should be for people that do pay the 15$ per monthsit was a perk for paying to play</blockquote>Since when is a "vet reward" supposed to be a perk for paying to play?I have always been loyal to this game, no matter if I tried other games or took short breaks. I always come back to this game no matter what.It would be nice to be credited for my loyalty, if anything.I also have not been able to afford to pay for all these years. So as I take it only those people who are able to afford it are lucky enough to be rewarded? I know a lot of people (including myself) who played EQ2x during these unfortunate times.Those who actually payed for all these years should just get rewarded something else. At least then those who are less fortunate have something to look forward to when finally being able to return to the game. Also, what does it even matter now when people who are "not playing" currently are receiving the vet time bonus anyway?</blockquote>Your argument is based on semantics and a sense of self-entitlement, and little else. You want to get what others have earned, without having done what they did to get it. You didn't do what was required to meet the standard, so you don't get the reward. It's that simple. Couldn't pay, wouldn't pay, it doesn't matter. The fact of the matter is that you didn't remain a paying customer, so you don't get the same perks as those who did. Period.</blockquote>did you miss the part where i said they should then separate paid-time rewards with creation time rewards? i've been playing since 05! the game USED to give vet rewards based on creation! dont give me this b.s.</blockquote>I don't recall any time when vet rewards were given based upon account creation, rather than the amount of time that an account is active. I think you're confused. What SOE used to do was to give you a 90-day bonus toward your account age when you purchased an expansion. That ceased some time ago. And yes, I saw the part where you said that "those who actually payed (sic) all these years should just get rewarded something else...." Once again, you want what someone else has, and you're unwilling to do what they had to do in order to get it. Instead, you want SOE to give those people something else, and give you what those people used to get. That's utterly childish and silly.</blockquote>yawn have my 5 year vet rewards working on my 6th year have the title i been wanting on freeport server " from karana " now where did i put the troll food ?

Marnus

12-18-2011, 04:52 PM

You know, at first I was put off about people getting vet rewards without paying for them, when i had all these years. Then last night i saw the triple sc sale and realized i could buy a years worth of gold level non recurring time for like 30 or 40 bucks. I have been paying 19.99 for a station access account, and for what? the 5 extra slots? i wasnt using them anyway, and if i need more i can just buy them with all the extra sc i bought during the triple when they go on sale. I dont need a sub to keep my vet rewards going anymore, as they just hand those out to anyone who starts up a free account now, and the extra 500 sc a month i get for recurring is a joke, as aside from slots, and now game time, i hardly ever use sc anyway. Now i dont have to worry about a monthly charge coming out of my account, and i still get to play without restriction<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> I'm really not sure why soe would do this, but merry christmas i guess lol. Hopefully they will run a similar event next year, and if they dont, ive bought enough extra to cover and additional year at full price, plus 5 slots at full price. So basically, unless they come out with something that i really want on the marketplace, i dont have to pay another dime for the next two years<img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /> Now thats free to play<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

Tigress

12-18-2011, 06:32 PM

<cite>MystsofLedge12 wrote:</cite><blockquote>Like I have posted several times, its an issue SmokeBlower made a false or purposely misleading statement on 8 December saying that vet rewards were unlocked for all. Then on 12 December he in this thread posed a retraction and clarification, but in the between time anyone who petitioned for vet rewards to be based on Account Creation Date (eq2 acount was understood) is BY LAW required to recieve that promotion.</blockquote>that is just absurd. are you a lawyer? i'm guessing not bc that is such a silly statement.he did not type what you stated. in fact, you didn't even type it! you are implying that vet rewards were unlocked for all going to back to character creation. he did not type that & neither did you. his response was ambiguous, as it usually is. he had to go back & clarify it, as he usually does. anybody who petitioned would have gotten a response with a clearer answer. in cases like this, i don't think he is intentionally being ambiguous; rather, he misses that his words could be read more than one way.

Mike585

12-18-2011, 07:52 PM

<cite>Elhonas@Antonia Bayle wrote:</cite><blockquote><cite>Mike585 wrote:</cite><blockquote><cite>Elhonas@Antonia Bayle wrote:</cite><blockquote><cite>Mike585 wrote:</cite><blockquote><cite>Cowkiller@Mistmoore wrote:</cite><blockquote>now that soe has made the game all f2p still think vet rewards should be for people that do pay the 15$ per monthsit was a perk for paying to play</blockquote>Since when is a "vet reward" supposed to be a perk for paying to play?I have always been loyal to this game, no matter if I tried other games or took short breaks. I always come back to this game no matter what.It would be nice to be credited for my loyalty, if anything.I also have not been able to afford to pay for all these years. So as I take it only those people who are able to afford it are lucky enough to be rewarded? I know a lot of people (including myself) who played EQ2x during these unfortunate times.Those who actually payed for all these years should just get rewarded something else. At least then those who are less fortunate have something to look forward to when finally being able to return to the game. Also, what does it even matter now when people who are "not playing" currently are receiving the vet time bonus anyway?</blockquote>Your argument is based on semantics and a sense of self-entitlement, and little else. You want to get what others have earned, without having done what they did to get it. You didn't do what was required to meet the standard, so you don't get the reward. It's that simple. Couldn't pay, wouldn't pay, it doesn't matter. The fact of the matter is that you didn't remain a paying customer, so you don't get the same perks as those who did. Period.</blockquote>did you miss the part where i said they should then separate paid-time rewards with creation time rewards? i've been playing since 05! the game USED to give vet rewards based on creation! dont give me this b.s.</blockquote>I don't recall any time when vet rewards were given based upon account creation, rather than the amount of time that an account is active. I think you're confused. What SOE used to do was to give you a 90-day bonus toward your account age when you purchased an expansion. That ceased some time ago. And yes, I saw the part where you said that "those who actually payed (sic) all these years should just get rewarded something else...." Once again, you want what someone else has, and you're unwilling to do what they had to do in order to get it. Instead, you want SOE to give those people something else, and give you what those people used to get. That's utterly childish and silly.</blockquote>Well they did, and it was mentioned further back by others in this thread as well. Also, I never said I didn't have said vet rewards already, so don't jump to conclusions. I am simply stating that to "do what they had to" would require all players to have an account for many, many more years. There is NO harm in giving older customers a little slack (or at least a way to catch up). Oh btw, they don't have to pay for their vet rewards anymore, and neither do you! You keep missing my point completely, and should just refrain from posting your ignorant responses on my opinions. Thank you.

Gorjuss

12-19-2011, 03:25 AM

Maybe this will answer some questions....about the time SF released, SOE decided not to count any time your PAID account was not active. Example, my sister let her paid account lapse for nearly a year, then paid for 2 months. The whole time her F2P was silver and she actively played. She did NOT get the time on her Live account for any time her account was not actively paid for. So, unless SOE gives everyone who did not play during your "time off" I would have to say no you aren't going to get retroactive. It simply means whatever you had will still be there and anything new would add to it. It's how hers is now with the merge to all around f2p she didn't get any retroactive anything and no time added while her live account was not active. This actually makes sense whether you like it or not this does seem not only fair but common sense says it keeps a lot of not needed bugs from having to be fixed over and over again. Is it not enough to get them? To get free silver account? Or even to get Silver for $5? I paid way more than that and I had an active live account. I paid $25 a pop to copy 3 toons to extended that in the end I had to delete and I didn't get my money back. I think that getting a lot of these things everyone is getting is great customer service but you don't keep giving and giving because someone is never going to be happy. Be happy with what you have, enjoy the game or don't. I see 99% of the posts in this forum complaining about one thing or another like it's a life or death situation. If you're playing for free then why are you even complaining and if you're paying for the game then you should have already known that SOE dropped the adding time even when you weren't actively paying for it a very very very long time ago. Yes, this is a game, and yes we pay for it and yes we should get what we pay for but SOE is a business and at some point they do have to make money or those Devs you whine to about wanting more content get laid off and you don't get halfa** content you get NO content.

daalberith

12-19-2011, 02:17 PM

I touched on the discrepancy in an earlier post, but the mention of the credit Freeport accounts recived towards their vet time makes me think of it again.Why not just start the flat accruement date when Freeport went live instead of the 8th of this month or whatever it is since Exteneded accounts created there are getting credit for as early as that even if they weren't actively being played that whole time when Live accounts aren't?I don't see why throwing live accounts that small of a bone would be a problem. It would equal things out a bit at any rate. I think that might be the only part of this mess that strikes me as a bit unfair.But at least both of the accounts I have active right now have their vet rewards, so thank you for that at least.

Nashbry

12-20-2011, 11:41 AM

<cite>daalberith wrote:</cite><blockquote>I touched on the discrepancy in an earlier post, but the mention of the credit Freeport accounts recived towards their vet time makes me think of it again.Why not just start the flat accruement date when Freeport went live instead of the 8th of this month or whatever it is since Exteneded accounts created there are getting credit for as early as that even if they weren't actively being played that whole time when Live accounts aren't?I don't see why throwing live accounts that small of a bone would be a problem. It would equal things out a bit at any rate. I think that might be the only part of this mess that strikes me as a bit unfair.But at least both of the accounts I have active right now have their vet rewards, so thank you for that at least.</blockquote>What discrepancy? I certainly did not get my Freeport time added to my Live time. SJ in his post about F2P questions, clearly states that the two histories would merge---they did not...I promise you or my account age would be higher. I was told by support that they took the greater of the ages and granted us that, that they never intended nor will they add the paid time from extended to my account age.

daalberith

12-20-2011, 12:05 PM

<cite>Nashbry wrote:</cite><blockquote><cite>daalberith wrote:</cite><blockquote>I touched on the discrepancy in an earlier post, but the mention of the credit Freeport accounts recived towards their vet time makes me think of it again.Why not just start the flat accruement date when Freeport went live instead of the 8th of this month or whatever it is since Exteneded accounts created there are getting credit for as early as that even if they weren't actively being played that whole time when Live accounts aren't?I don't see why throwing live accounts that small of a bone would be a problem. It would equal things out a bit at any rate. I think that might be the only part of this mess that strikes me as a bit unfair.But at least both of the accounts I have active right now have their vet rewards, so thank you for that at least.</blockquote>What discrepancy? I certainly did not get my Freeport time added to my Live time. SJ in his post about F2P questions, clearly states that the two histories would merge---they did not...I promise you or my account age would be higher. I was told by support that they took the greater of the ages and granted us that, that they never intended nor will they add the paid time from extended to my account age.</blockquote>Um, the one I posted about earlier? I have one account created for Extended on Nov 12 '10 that was Silver with only about 3 months ever payed on it as Gold or All Access before the game went fully FTP that has 762 days credited to it right now. That account never interacted with a Live account or server before the game went FTP but has more time credited to it than I think it should, to be honest. I have another account that was created on Nov 13 '04 that never logged into Extended at all so all of it's time is calculated properly like pretty much any other purely Live account would have been with 2144 days credited to it. Why is the account created for Extended getting so much credit for time played when it wasn't even actively being used the whole time while the account that was only ever played on Live isn't being given the same benefit from a certain date forward? If the Extended account is being credited for all of that time active or not why isn't the Live account? That doesn't make any sense.

MystsofLedge12

12-20-2011, 03:55 PM

<cite>Tigress wrote:</cite><blockquote>that is just absurd. are you a lawyer? i'm guessing not bc that is such a silly statement.</blockquote>No but I did stay at a Holiday Inn Express last night.Well as absurd as it is, their original statement must be taken at face value...... the Smoke Jumper guy who oddly cant use his real name on the forums, either by habit or not needs to learn not to vaguely state items.Seriously, they should consider this especially with the release of SW:TOR, i've noticed a huge drop in players since... it may help in some way.

Rebu

12-27-2011, 04:18 AM

So wait did I just read this right?? They are going back and giving it to all plays say you made your account when gamed launched and then came back yesterday you get all the vet rewards?

Asif

12-27-2011, 06:01 AM

<cite>Hozuki@Befallen wrote:</cite><blockquote><cite>Gravy wrote:</cite><blockquote><cite>Hozuki@Befallen wrote:</cite><blockquote>PLEASE SOE:PLEASE SMOKEJUMPER:PLEASE ISULITH:This is GREAT news, you have taken LEAPS AND BOUNDS in the area of customer service and giving back to your FANS and SUPPORTERS!!! The good decisions and news just keep coming.. but in light of this recent development: PLEASE make this retro-active for us loyal ex-EQ2Live subscribers. It sucks so bad that because I was unable to play EQ2 for awhile (due to not having a computer) that I am somehow less of a vet than before. Its akin to saying that since I didn't pay for that month, I didn't exist to you. I was already "paying" for that decision by missing out on: the whole game since eq2 was F2P then, missing out on LIVE events that I will never get to experience again, and everything else that came with subscribing. But to make it so even though I pre-ordered the original EQ2 and have paid much over $1000 dollars in that time, I essentially didn't matter/exist for those months where I couldn't PAY could PLAY. Please do right by us, the veterans, those that have supported EQ2 from the beginning, thats what a vet is, it should be a reward for early adopters, not just those who never had the misfortune in 7 YEARS to be UNABLE to play. That's almost callous feeling to me.. The only reason I can see that this wasn't the case the entire time was to push the "passport" $5 3/day sub. which I was UNAWARE of during the time I was away, so I'm basically having those months of my account age taken away, never to be returned, talk about adding insult to injury. Now that there is no more "passport sub" this seems like the best way to extend an olive branch to those who WERE supporters of EQ2LIVE as opposed to the new F2P only model. Making veteran reward time "free AGAIN" was the right thing to do, but now all returning vets, and those who returned before, but missed some time, will be left with a sour taste in their mouths when they look at their account age, and see that for awhile they counted for nothing to EQ2. The world didn't stop when we weren't able to be apart of it, but somehow our existence did. That hurts, when I came back I immediately spent over $200 on subs, expansions, station store, only then did I notice that my account age in-game =/= the date I joined this world of Norrath. Such a blow to those that have put years into this game.Please consider this, it wont HURT anybody, it can only HELP: the fans, the early adopters, it will give yet another reason for vets to return which can only help the player base and EQ2's pocketbooks. I've never thought of SOE as a "money-grabbing" company UNLIKE some of the OTHER competitors, and all these recent developments SUPPORT that vision. But I think you could take it 1/2 step further and do right by your early supporters. We are talking about some in-game items that don't give anyone a competitive advantage, they are just fun "thank you for supporting us" things. Only one reward a year, its not like there is a reward every month, that I could understand, heck I could even understand the OLD system of paying every month for vet time NOW that EQ2 is F2P, it makes much MORE sense than having that model when Everquest 2 was only playable if you actually had a subscription in the first place.PLEASE SOE, Help us out, like we early adopters helped you out 7+ years ago.Thank you,Tracker Dunn-Joined 12/12/2004Vet time: 5 yrs 8 months 12 days... <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></blockquote>I have no idea what you want.Try again, but ask in one simple sentence.</blockquote>Make Vet Reward Time based off: Account creation date.Why do it any other way? if its only rewarding you for months you paid for, not how long you've been a vet, then that just doesn't make sense. It doesn't show much thanks.</blockquote>No thats not fair to those of us who have been here since day one and stayed & payed.

Asif

12-27-2011, 06:23 AM

<cite>MystsofLedge12 wrote:</cite><blockquote><cite>SmokeJumper wrote:</cite><blockquote>This change doesn't do anything retro-actively *at all*.The veteran time that you've accumulated to-date is still valid and is preserved.The change mentioned is from that date going forward. So everyone is earning time now, but this changes nothing at all for the vet time accumulated to-date.</blockquote>Right however, anyone petitioned this before your clarification or change should still be elligible to gain all vet rewards from EQ2 activation date.</blockquote>ONLY if you stayed and paid is the way it should be.No one who created there toons on the first day like myself but left the game for along enough time should not get 8 year rewards .I paid for these rewardsby being a loyal customer for the whole time if you were not here and paying and playing why should you get it.

WildiwenBloodbriar

12-27-2011, 01:50 PM

The only issue I have now, is that I just got my 6 year vet reward and the 2 appearance items are fabled. My account is flagged as Silver, and as such I can't wear the 2 items...I don't care how the vet rewards are calculated, but if I'm given something by SOE like this, I expect to be able to wear it...Please fix/change this so that anyone with the 6 year reward can wear the cap and cloak.

Techromos

12-27-2011, 04:06 PM

<cite>Asif wrote:</cite><blockquote><cite>MystsofLedge12 wrote:</cite><blockquote><cite>SmokeJumper wrote:</cite><blockquote>This change doesn't do anything retro-actively *at all*.The veteran time that you've accumulated to-date is still valid and is preserved.The change mentioned is from that date going forward. So everyone is earning time now, but this changes nothing at all for the vet time accumulated to-date.</blockquote>Right however, anyone petitioned this before your clarification or change should still be elligible to gain all vet rewards from EQ2 activation date.</blockquote>ONLY if you stayed and paid is the way it should be.No one who created there toons on the first day like myself but left the game for along enough time should not get 8 year rewards .I paid for these rewardsby being a loyal customer for the whole time if you were not here and paying and playing why should you get it.</blockquote>Why? Because while we may not be active every month since creation. We have sadly, bought way more cash shop items then we ever should have while being subscribed.We may not be plain old paying the sub fee since our accounts birth but we have paid tons while sub'd for our shiny houses, mounts, housing items, appearance items, character transfers, race change, name change etc. (in my case a year after I moved my toons the rest of my server got moved for free from D'lere.)Also we keep comming back whenever we can afford it, so by your statment we aren't loyal? Please my friend grow up. With the fact that vet rewards aren't going to be the same as they once were, they should be moved to account age. Every single referral I've ever gotten now has nearly the same vet time as a person who played for 3 years. For not being a sub'd member every month since 2005. Every single friend and member of the Gamers Asylum community I've gotten to play this game more then makes up for not being your idea of a "Loyal customer".

Techromos

12-27-2011, 04:16 PM

<cite>Vanir@Befallen wrote:</cite><blockquote>The only issue I have now, is that I just got my 6 year vet reward and the 2 appearance items are fabled. My account is flagged as Silver, and as such I can't wear the 2 items...I don't care how the vet rewards are calculated, but if I'm given something by SOE like this, I expect to be able to wear it...Please fix/change this so that anyone with the 6 year reward can wear the cap and cloak.</blockquote>I would hope you bug report that. Some of the rewards I've seen have already been given the tag unlocked automatically. Otherwise it would be them saying "Here's a gift, thanks for playing. Now toss us 30cents please!" Which although companies have done some pretty jerkish things in the past I doubt this would be one of them. They prolly just over looked it.

MystsofLedge12

01-02-2012, 02:29 AM

<cite>Asif wrote:</cite><blockquote>No thats not fair to those of us who have been here since day one and stayed & payed.</blockquote>Acually what does fairness have to do with misleading and false statements by senior managers of SOE?I'm sure the billing dept thanks you for your support.

Hamervelder

01-02-2012, 04:40 PM

<cite>Mike585 wrote:</cite><blockquote><cite>Elhonas@Antonia Bayle wrote:</cite><blockquote><cite>Mike585 wrote:</cite><blockquote><cite>Elhonas@Antonia Bayle wrote:</cite><blockquote><cite>Mike585 wrote:</cite><blockquote><cite>Cowkiller@Mistmoore wrote:</cite><blockquote>now that soe has made the game all f2p still think vet rewards should be for people that do pay the 15$ per monthsit was a perk for paying to play</blockquote>Since when is a "vet reward" supposed to be a perk for paying to play?I have always been loyal to this game, no matter if I tried other games or took short breaks. I always come back to this game no matter what.It would be nice to be credited for my loyalty, if anything.I also have not been able to afford to pay for all these years. So as I take it only those people who are able to afford it are lucky enough to be rewarded? I know a lot of people (including myself) who played EQ2x during these unfortunate times.Those who actually payed for all these years should just get rewarded something else. At least then those who are less fortunate have something to look forward to when finally being able to return to the game. Also, what does it even matter now when people who are "not playing" currently are receiving the vet time bonus anyway?</blockquote>Your argument is based on semantics and a sense of self-entitlement, and little else. You want to get what others have earned, without having done what they did to get it. You didn't do what was required to meet the standard, so you don't get the reward. It's that simple. Couldn't pay, wouldn't pay, it doesn't matter. The fact of the matter is that you didn't remain a paying customer, so you don't get the same perks as those who did. Period.</blockquote>did you miss the part where i said they should then separate paid-time rewards with creation time rewards? i've been playing since 05! the game USED to give vet rewards based on creation! dont give me this b.s.</blockquote>I don't recall any time when vet rewards were given based upon account creation, rather than the amount of time that an account is active. I think you're confused. What SOE used to do was to give you a 90-day bonus toward your account age when you purchased an expansion. That ceased some time ago. And yes, I saw the part where you said that "those who actually payed (sic) all these years should just get rewarded something else...." Once again, you want what someone else has, and you're unwilling to do what they had to do in order to get it. Instead, you want SOE to give those people something else, and give you what those people used to get. That's utterly childish and silly.</blockquote>Well they did, and it was mentioned further back by others in this thread as well. Also, I never said I didn't have said vet rewards already, so don't jump to conclusions. I am simply stating that to "do what they had to" would require all players to have an account for many, many more years. There is NO harm in giving older customers a little slack (or at least a way to catch up). Oh btw, they don't have to pay for their vet rewards anymore, and neither do you! You keep missing my point completely, and should just refrain from posting your ignorant responses on my opinions. Thank you.</blockquote>Dude, I'm not the one missing the point. You're the one missing the point, but I get yours. You want vet rewards for all, including people who did not earn them. You don't see the harm in giving people vet rewards that they did not earn. That's your point. I get it. It's just a stupid point. For you to call my posts ignorant is pretty laughable. As for your assertion that vet rewards were once given by date of account creation, and not by the amount of time that an account was active, prove it. Show me the documentation by SOE. Just because you said it and "others" said it, doesn't make it so.

MystsofLedge12

01-05-2012, 10:42 PM

<blockquote>Until now, veteran rewards were only accumulated by subscribers. That seemed fair because, we, we were all subscribers back when the program was created.But now, there are a lot more options available to folks, and it just doesn’t make sense that a Free or Silver player shouldn’t be able to accumulate veteran rewards.So starting from today, that’s what’s going to happen. All players will get veteran rewards based on the date of their account creation.It’s already happening now. You’re accumulating time as we speak. Enjoy!</blockquote>That Says we get em, that may not have been their intentions but that is the base statement that says so. Now they can be jerks and fight or they can do the right thing (and legal) and make what they said correct.this was no misprint no typo it was a statement, there was by the way no clarification and vagueness and under the law we as the consumer have protections.

Zehl_Ice-Fire

01-05-2012, 11:10 PM

I just got my 8 year today, because it's the actual 8 year paid time of 2 of my accounts, not creation. I wonder if this is really going in. I don't have an account to check about free people getting access to their previously earned vet rewards when they were subscribed. I hope so, I think that was shameful that if you paid to play the game for 6 years and had not claimed a vet reward and went free you couldn't access them at all.

Felshades

01-05-2012, 11:35 PM

<cite>Zehl_Ice-Fire wrote:</cite><blockquote>I just got my 8 year today, because it's the actual 8 year paid time of 2 of my accounts, not creation. I wonder if this is really going in. I don't have an account to check about free people getting access to their previously earned vet rewards when they were subscribed. I hope so, I think that was shameful that if you paid to play the game for 6 years and had not claimed a vet reward and went free you couldn't access them at all.</blockquote>My silver account that was opened in 2006 originally has the 5 year vet reward. Hadn't touched it since kunark.

Felshades

01-05-2012, 11:49 PM

<cite>Dale@The Bazaar wrote:</cite><blockquote><cite>grimesie wrote:</cite><blockquote>And now I feel even less special for paying $180/yr + to play this game..... </blockquote>agreed</blockquote>I never felt special for paying to play a video game.

Felshades

01-06-2012, 12:18 AM

ErelasAlcarinque

01-11-2012, 04:46 PM

An official reply would be so very nice in here. I've spoken with two different CSR's at SOE and they even disagree with each other on whether the emphasis is placed upon account creation or whether there are two different timers, the last starting when EQ2 went f2p.Obviously, the Knowledge Base is lacking in updates, especially since the f2p model was initiated. Sending people to an admitted incorrect / outdated reference is annoying to the consumer.Thanks for listening !

ErelasAlcarinque

02-10-2012, 02:34 AM

Before any replies to this lapse for so long I am accused of necro'ing it, some of us are still waiting for an answer.SOE "A" says vet rewards are calculated based on date of account creation, some / all / who knows accounts are possibly not being credited equally, or, the formula is so convoluted as to be beyond quantum mechanics.SOE "B" says, yeah, what my boss said is wrong, that SOE "A" guy, this is what he meant to say.SOE "A" comes back with, "Oh no, *kicks "B" under table*, that is exactly what I said and I meant it, so <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />"Yeah...umm, still confused.

Jasarina

02-14-2012, 02:50 PM

I have to agree here. If the date is suspose to be from creation then I should all the vet rewards but I only have up to year 6. Any official response would be nice please. My account is currently gold till Dec 2012.

MystsofLedge12

02-22-2012, 10:55 PM

MESSAGE FROM BUSINESS: Hello Xxxx Xxxx,In response to the customer's complaint, I am afraid I cannot offer the veteran rewards requested. Both due to the fact that these cannot be manually altered on a per-account basis, and also that this was not the intent of our producer's statement, which I will include, in part, below."So starting from today, that’s what’s going to happen. All players will get veteran rewards based on the date of their account creation.It’s already happening now. You’re accumulating time as we speak. Enjoy!"The language here clearly states this as a program which will be effective immediately, going forward. It makes no reference of retroactive accrual of said rewards.I hope this clears matters up to your, and the customer's satisfaction.Regards,Matthew S. Garretson-PughSony Online EntertainmentThey are going to stick to their guns on this, my next step is national media attention. Time for the local news station and thier Problem Solver Team... ohh and a complaint with the state.

MystsofLedge12

02-22-2012, 10:58 PM

Come on people if we don't stick to OUR guns on this they will bull us over on everything else, this may be a minor issue but will the next one be so minor?I say we organize an in game protest, log into freeport or quenos harbor and occupy it

Avalon the Blue

02-23-2012, 08:00 PM

Whoo, has it been a long long time since I posted on these forums... so long that I cannot even go back and look at my old posts about messed up graphics and such (back when game FIRST came out)...I pre-ordered the game, and have had my account since then, although it has lapsed several times, it was created on/around 08Nov2004 (the day is probably different because some people got theirs a few days before I did, and vice versa... it wasn't a unanimous "everyone logs in on the same day" unfortunately, mainly due to postal system I think)And worse, my forum account shows something in 2005 as when I first logged in, which is absolutely false... I still have the pre-order character creation CD (something I think was a stroke of genius on their part), and was already logging in and posting during the time I waited for mine to show up. When it did, my PC could barely run it, and I had all sorts of graphical glitches that made me think of the Matrix almost... but I still played and managed to get lvl 12 before I just couldn't take it anymore... Since then, I have played off and on, here and there... the highest vet reward I have is 4 years... I would love to have the higher ones, of course... and due to having played Rift, SWTOR, and all the rest (including the "one which shall not be named")... I am back now, and do not plan on leaving anytime soon. EQ2 really was ahead of its time, and had I had a better PC, I would have kept playing it from the start instead of looking elsewhere to fill the gaping hole =/Any word on whether or not we will be getting the rest of the vet rewards that are promised based on when we started? And yes, I am a member of the Sony Station Pass (all games), and yes, there ARE reasons you want to pay the sub for this game... TRUST me! <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" />I will probably be playing EQ2 mainly, and some Vanguard here and there...

MystsofLedge12

02-23-2012, 10:13 PM

Basically their response from the BBB was typical of a pompus male donkey (filters out a word found in the bible of all places), instead of a profuse appology and explination that we don't have the time or resources to correct this on a few accounts, we wont go ahead and fix it for everyone.I am giving SOE 48 hours then i'll blitz and make more phone calls.

Necrotherian

02-24-2012, 01:58 PM

<cite>MystsofLedge12 wrote:</cite><blockquote><blockquote>Until now, veteran rewards were only accumulated by subscribers. That seemed fair because, we, we were all subscribers back when the program was created.But now, there are a lot more options available to folks, and it just doesn’t make sense that a Free or Silver player shouldn’t be able to accumulate veteran rewards.So starting from today, that’s what’s going to happen. All players will get veteran rewards based on the date of their account creation.It’s already happening now. You’re accumulating time as we speak. Enjoy!</blockquote>That Says we get em, that may not have been their intentions but that is the base statement that says so. Now they can be jerks and fight or they can do the right thing (and legal) and make what they said correct.this was no misprint no typo it was a statement, there was by the way no clarification and vagueness and under the law we as the consumer have protections.</blockquote>I'm not a lawyer; I didn't even stay at a Holiday Inn Express last night. Nor am I an employee of SOE. I have, however, completed a Bachelor of Science degree with a 3.89 GPA. Basically what I'm trying to get across to you is that I understand sentence and paragraph structure.The first paragraph discusses the way things were prior to the date of their decision to change it. Then it gives the reason for that change.The second paragraph (well - sentence really, but the spacing is indicative of a paragraph), discusses the rationale for changing it.The first sentence of the third frame gives a temporal reference to when the change will begin. The second sentence of the third paragraph clarifies the nature of the change which starts at the time indicated by the first sentence of the third paragraph.The final paragraph informs players affected by this change that they implemented the change prior to posting the announcement.This should be pretty obvious to anyone that has completed 7th grade (unless the education standards are a lot more relaxed than when I attended school). Therefore, one can only surmise that you are being obtuse in an effort to try to make SOE comply with your deliberate mis-interpretation. But feel free to bash your head up against the wall. Don't let a little thing like logic stop you.

Onorem

02-24-2012, 02:14 PM

<cite>MystsofLedge12 wrote:</cite><blockquote>Basically their response from the BBB was typical of a pompus male donkey (filters out a word found in the bible of all places), instead of a profuse appology and explination that we don't have the time or resources to correct this on a few accounts, we wont go ahead and fix it for everyone.I am giving SOE 48 hours then i'll blitz and make more phone calls.</blockquote>Good luck with your phone calls. I hate almost everything SOE related lately...and can't get myself to care about this. Vet rewards should be awarded by how much active sub time you had. The announcement was clear. Get over it.

MystsofLedge12

02-24-2012, 03:06 PM

<cite>Rotherian@Unrest_old wrote:</cite><blockquote>I'm not a lawyer; I didn't even stay at a Holiday Inn Express last night. Nor am I an employee of SOE. I have, however, completed a Bachelor of Science degree with a 3.89 GPA. Basically what I'm trying to get across to you is that I understand sentence and paragraph structure.</blockquote>I got one those also, except mine is in Business, anyone who's taken a basic business law class and has dealt with advertising (guilty of both) would know if you are vague then you are OPEN to interpretation. Don't White Knight SOE for being a bunch of Douchebags on this. look at all the people who've thought like i do, that the Vet rewards would revert back to the old system where it was from sub date.Plus couldnt one theoritically argue that the period from 2007 through 2008 when their sub lapsed they were on a free to play account? (even though those did not exist at the time)Besides good faith should have dictated with the poo-storm over AoD's lack of content, bogging us down with F2P and now the debacle with our Euro brothers and sisters that they would do something on this.... or do they think the "good faith" they gave us after the big hack covers all blunders for the next year?Little do they know they are close to loosing another customer, most of my friends i would group and play with have left the game, they are changing for the bad, and i'll ultimately give my vote of lack of confidence via my wallet. SOE could have avoided all of this if their Customer Service had been polite and courteous with me but no they went the Condescending route and were not friendly with it. That in itself is a major pet peeve, number one the customer should literally kiss my butt i pay them (I do that to my customers) and number two the CSM's should have enough pride in what they do to be polite and courteous. (its called being professional look it up)

MystsofLedge12

02-24-2012, 03:13 PM

<cite>Onorem wrote:</cite><blockquote>Good luck with your phone calls. I hate almost everything SOE related lately...and can't get myself to care about this. Vet rewards should be awarded by how much active sub time you had. The announcement was clear. Get over it.</blockquote>Look they only clarified some days later, but in the mean time they did nothing to make their vague statement correct. Nothing in the form of giving what was represented or in lieu of some other item. None of which costs SOE money other than time for someone to change a few settings.There is an old navy saying when something stinks you can usually trace the odor to the head.

Onorem

02-24-2012, 03:32 PM

<cite>MystsofLedge12 wrote:</cite><blockquote><cite>Onorem wrote:</cite><blockquote>Good luck with your phone calls. I hate almost everything SOE related lately...and can't get myself to care about this. Vet rewards should be awarded by how much active sub time you had. The announcement was clear. Get over it.</blockquote>Look they only clarified some days later, but in the mean time they did nothing to make their vague statement correct. Nothing in the form of giving what was represented or in lieu of some other item. None of which costs SOE money other than time for someone to change a few settings.There is an old navy saying when something stinks you can usually trace the odor to the head.</blockquote>Again. Good luck with your phone calls.

Necrotherian

02-25-2012, 04:37 AM

<cite>MystsofLedge12 wrote:</cite><blockquote><cite>Rotherian@Unrest_old wrote:</cite><blockquote>I'm not a lawyer; I didn't even stay at a Holiday Inn Express last night. Nor am I an employee of SOE. I have, however, completed a Bachelor of Science degree with a 3.89 GPA. Basically what I'm trying to get across to you is that I understand sentence and paragraph structure.</blockquote>I got one those also, except mine is in Business, anyone who's taken a basic business law class and has dealt with advertising (guilty of both) would know if you are vague then you are OPEN to interpretation. Don't White Knight SOE for being a bunch of Douchebags on this. look at all the people who've thought like i do, that the Vet rewards would revert back to the old system where it was from sub date.Plus couldnt one theoritically argue that the period from 2007 through 2008 when their sub lapsed they were on a free to play account? (even though those did not exist at the time)Besides good faith should have dictated with the poo-storm over AoD's lack of content, bogging us down with F2P and now the debacle with our Euro brothers and sisters that they would do something on this.... or do they think the "good faith" they gave us after the big hack covers all blunders for the next year?Little do they know they are close to loosing another customer, most of my friends i would group and play with have left the game, they are changing for the bad, and i'll ultimately give my vote of lack of confidence via my wallet. SOE could have avoided all of this if their Customer Service had been polite and courteous with me but no they went the Condescending route and were not friendly with it. That in itself is a major pet peeve, number one the customer should literally kiss my butt i pay them (I do that to my customers) and number two the CSM's should have enough pride in what they do to be polite and courteous. (its called being professional look it up)</blockquote>1. I'm not White Knighting them. I'm taking everything that was said in the announcement into context. I'm also not trying to take a single sentence out of context and twist it around.2. The letter that you quoted on 02/22/2012 17:55:48 doesn't appear condescending. It opens by stating that they aren't able to give you that for which you are asking. Then it explains the two reasons why they can not. The first reason being that they are incapable of individually awarding vet rewards. The second reason is because, when taken in context, the announcement states that beginning immediately on the day of the announcement, accounts will begin to accrue rewards from the date of creation. (What that means, in context, is that any account created upon the date of the announcement or after will accrue vet rewards based upon the date of creation.) That letter then goes on to further clarify that there never was anything within the announcement that referred to retroactively awarding vet rewards. Judging from the wording of the last part, that letter was probably sent to your lawyer.3. If they were restricting your access, despite acceptance of the EULA, and despite payment on your account, I would say that you have a case. This, however, is a result of your own, intentional or not, mis-interpretation.4. I know what professional means, I don't need to look it up. The representative didn't call you any names, nor did he call your actions silly. No part of that letter is unprofessional. If you were referring to another response beside that letter, feel free to quote it, and we will judge that response on its own merits.

CorpseGoddess

02-25-2012, 07:14 AM

<cite>Rotherian@Unrest_old wrote:</cite><blockquote><cite>MystsofLedge12 wrote:</cite><blockquote><cite>Rotherian@Unrest_old wrote:</cite><blockquote>I'm not a lawyer; I didn't even stay at a Holiday Inn Express last night. Nor am I an employee of SOE. I have, however, completed a Bachelor of Science degree with a 3.89 GPA. Basically what I'm trying to get across to you is that I understand sentence and paragraph structure.</blockquote>I got one those also, except mine is in Business, anyone who's taken a basic business law class and has dealt with advertising (guilty of both) would know if you are vague then you are OPEN to interpretation. Don't White Knight SOE for being a bunch of Douchebags on this. look at all the people who've thought like i do, that the Vet rewards would revert back to the old system where it was from sub date.Plus couldnt one theoritically argue that the period from 2007 through 2008 when their sub lapsed they were on a free to play account? (even though those did not exist at the time)Besides good faith should have dictated with the poo-storm over AoD's lack of content, bogging us down with F2P and now the debacle with our Euro brothers and sisters that they would do something on this.... or do they think the "good faith" they gave us after the big hack covers all blunders for the next year?Little do they know they are close to loosing another customer, most of my friends i would group and play with have left the game, they are changing for the bad, and i'll ultimately give my vote of lack of confidence via my wallet. SOE could have avoided all of this if their Customer Service had been polite and courteous with me but no they went the Condescending route and were not friendly with it. That in itself is a major pet peeve, number one the customer should literally kiss my butt i pay them (I do that to my customers) and number two the CSM's should have enough pride in what they do to be polite and courteous. (its called being professional look it up)</blockquote>1. I'm not White Knighting them. I'm taking everything that was said in the announcement into context. I'm also not trying to take a single sentence out of context and twist it around.2. The letter that you quoted on 02/22/2012 17:55:48 doesn't appear condescending. It opens by stating that they aren't able to give you that for which you are asking. Then it explains the two reasons why they can not. The first reason being that they are incapable of individually awarding vet rewards. The second reason is because, when taken in context, the announcement states that beginning immediately on the day of the announcement, accounts will begin to accrue rewards from the date of creation. (What that means, in context, is that any account created upon the date of the announcement or after will accrue vet rewards based upon the date of creation.) That letter then goes on to further clarify that there never was anything within the announcement that referred to retroactively awarding vet rewards. Judging from the wording of the last part, that letter was probably sent to your lawyer.3. If they were restricting your access, despite acceptance of the EULA, and despite payment on your account, I would say that you have a case. This, however, is a result of your own, intentional or not, mis-interpretation.4. I know what professional means, I don't need to look it up. The representative didn't call you any names, nor did he call your actions silly. No part of that letter is unprofessional. If you were referring to another response beside that letter, feel free to quote it, and we will judge that response on its own merits.</blockquote>I don't know about you, but I don't want anybody literally kissing my butt. Except maybe my husband. <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" />

Chakos

02-25-2012, 12:44 PM

<cite>MystsofLedge12 wrote:</cite><blockquote><cite>Rotherian@Unrest_old wrote:</cite><blockquote>I'm not a lawyer; I didn't even stay at a Holiday Inn Express last night. Nor am I an employee of SOE. I have, however, completed a Bachelor of Science degree with a 3.89 GPA. Basically what I'm trying to get across to you is that I understand sentence and paragraph structure.</blockquote>I got one those also, except mine is in Business, anyone who's taken a basic business law class and has dealt with advertising (guilty of both) would know if you are vague then you are OPEN to interpretation. Don't White Knight SOE for being a bunch of Douchebags on this. look at all the people who've thought like i do, that the Vet rewards would revert back to the old system where it was from sub date. Truthfully, you are the only one I see being a "Doochebag (deliberately mispelled as censor won't allow me to use it lol) on this". As was pointed out, YOU deliberately misread the statement to make it sound as if it benefits you. Even when you quoted SJs OP you highlighted the only portion you wanted to see rather than the sentence preceding it that clarified that portion.Plus couldnt one theoritically argue that the period from 2007 through 2008 when their sub lapsed they were on a free to play account? (even though those did not exist at the time) No, you could not argue that. From 2007 - 2008, when your sub lapsed, if you could not play then there is no way to argue you were free - to - play. You state yourself they did not exist at the time, so saying you could argue they did is kind of, well, stupid.Besides good faith should have dictated with the poo-storm over AoD's lack of content, bogging us down with F2P and now the debacle with our Euro brothers and sisters that they would do something on this.... or do they think the "good faith" they gave us after the big hack covers all blunders for the next year? AoD was never intended to have content, so calling it a poo-storm because of that is ridiculous.Little do they know they are close to loosing another customer, most of my friends i would group and play with have left the game, they are changing for the bad, and i'll ultimately give my vote of lack of confidence via my wallet. SOE could have avoided all of this if their Customer Service had been polite and courteous with me but no they went the Condescending route and were not friendly with it. That in itself is a major pet peeve, number one the customer should literally kiss my butt i pay them (I do that to my customers) and number two the CSM's should have enough pride in what they do to be polite and courteous. (its called being professional look it up)I would seriously be surprised if anyone cares whether you leave or not, tbh. And (not so surprisingly) you demonstrate your continued deliberate intent of misreading / misunderstanding the written word: CS was polite and courteous in the reply you posted, there was nothing condescending or unfriendly at all. </blockquote> I think Sony makes poor decisions, in an alarming rate lately, as well; this non-issue you are championing is not one of them.

HotRod

02-29-2012, 05:19 PM

Not that I think SOE cares, but it has been 18 months since I got my 6 year vet award, with a continuous subscription since then. Something about the F2P/AoD changed my account age to 5 years & a bit (did not remove my 6 year vet award).So in effect +1 vote for proper accounting in awarding vet awards, my oldest character was created in 2004, the payment records don't seem to go back that far under account management.I am pleased at the drop in Dungeon maker spawner's prices though 1800 for a chance at a boss was crazy.HR

Aunry

03-27-2012, 02:40 PM

<cite>Onorem wrote:</cite><blockquote><cite>MystsofLedge12 wrote:</cite><blockquote>Basically their response from the BBB was typical of a pompus male donkey (filters out a word found in the bible of all places), instead of a profuse appology and explination that we don't have the time or resources to correct this on a few accounts, we wont go ahead and fix it for everyone.I am giving SOE 48 hours then i'll blitz and make more phone calls.</blockquote>Good luck with your phone calls. I hate almost everything SOE related lately...and can't get myself to care about this. Vet rewards should be awarded by how much active sub time you had. The announcement was clear. Get over it.</blockquote>Vet rewards are awarded by your active time. The only reason I know this is because my wife and I stopped playing for a year and then came back to active our accounts again. This is when I noticed our vet rewards were about 1 yr behind just as suspected they would be. So, if you did not keep your account active (I'm talking about paying the monthly bill) all the time, during the time your account deactiveted or suspended, depending on how you want to word it, it will deduct the time from the vet reward you are eligible to receive. It makes sense, why would they reward you with something if you started playing and stopped for 1yr, 2yrs or more, but give you the time to claim those rewards, that would not be fair to the others who has spent the money and time to be eligible for the rewards. Plus, if you have bought the past expansions, they already given you bonus time to count towards your vet rewards time.