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View Full Version : Game is crashing since upgrade


Aarionn
12-09-2011, 08:02 AM
<p>Hi support,</p> <p>I have one desktop computer with specs: Intel i7, win7 64bit, ati graphics 5970, 6 gb ram and laptop i7, w7 64 bit, ati mobility 5870, 8GB ram.</p> <p>I updated game on both systems and since then my game crashes after 1 to 5 min of playing. I am playing eq2 since 2005 and I never had any problem till now.</p> <p>So I came to the forums looking for solution. I see some SOE support people sweet talk to people about updating dx9, returning to default ui and disabling shaders 3.0 while at the same time stating that nothing was changed within game to cause crashes. And at the same time numerous of people (long time players) are having problems since patch.</p> <p>Suggesting "updating" dx9 that has last version out in 2010 is bull, as people were running this game before patch and surely have that version of dx9 already installed. Disable shaders 3.0? why if nothing changed? reverting back UI I can understand, as not all UI's were updated for new game elements.</p> <p>As I said I have 2 systems which show same symptoms. Just for fun I "updated" dx9, I disabled shaders 3.0 and I reverted to default UI on my both systems. Still game crashes on both system.</p> <p>I suggest that you get your wits together and start doing something useful bar for suggesting trivial fixes that didn’t help anyone.</p> <p>best,</p>

TSR-JoshuaM
12-09-2011, 02:16 PM
<p>Please contact our support staff directly for further assistance.  I'll go ahead and lock this thread.</p><p>Just because we suggest the basic industry standard steps doesn't mean anything more than we just suggested the basic industry standard steps.  Have a great day! </p>