City of Freeport Housing Portals disappearing (i.e., Skyblade Skiff, Everfrost Summer Home)

[Tigress]

<p>no bug forum so IDK where to put this.</p><p>My FREEPORT (CITY) portals to the everfrost summer home & skyblade skiff disappeared.  I replaced them and they re-vanish.  Pls fix.  TY.</p>

[TSR-JoshuaM]

<p>Where are you putting them and are you using the streaming or full assets LP4?</p>

[Tigress]

<p>they were in my house.  yes, i am using LP4.  full download.  they just disappeared.  i meant the portal objects and not the city of freeport.  the reason why i said city of freeport was so you wouldn't think it was the server.</p><p>i.e.,</p><p>Everfrost Summer Home & Skyblade Skiff portal with houses located in Freeport were placed in guild halls & other trustee housing a long time ago. The portals are no longer there.</p>

[TSR-JoshuaM]

<p>Run a Validate Game Assets just in case but I'll log in and try to reproduce.</p>

[Tigress]

<p>okay running it now.  someone else posted a similar issue.  i'll find the thread.  brb.</p><p>EDIT the link:  <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=510889" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=510889</a></p>

[Tigress]

<p>the stupid launcher closed in the middle of validating.  i hate that function.  can't i shut off the auto-close thing?  i'm going to run it again; however, would you pls just log in?  i am confident that it is a game issue and not a client issue.</p><p>You can log into my fury on freeport server.  since she is a copy, she is always #1 on the log in list.  she's inside her skyblade skiff & has an everfrost summer home portal in her bag.  you can put another everfrost portal (the 3rd one) inside the skiff.  after that, you can watch it disappear.  <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p><p>FYI:  (you cannot use everfrost summer home to test anything bc it is in "no edit" mode)</p>

[Inevera]

<p>SPLITPAW SERVER</p><p>We've lost all housing links to Felwythe, Tenebrous etc. in our guild hall.  I went to Freeport and got more portals to put in my house and they just disappear as soon as I place them.</p>

[Adir]

<p>I posted a similar to thread to this, last night.</p><p>I've experienced the same problem.  All the portal objects in my houses, and in my guild hall, have vanished - but just for characters based in Freeport.  I go to replace them and they just vanish again and do not appear in the inventory of the house/guild hall.</p><p>Freeport characters with Mistmoore, Tenebrous, and Library houses all had their portals vanish.</p><p>Good-aligned characters with New Halas, Felwithe, Concordium, and Mistmoore houses still have their portals.</p><p>I did a full re-install of EQ2, last night, using the full assets LP4, and afterwards did a Validate Game Assets.  I then entered the game and discovered the problem with the missing portals.</p><p>To be clear, it's definitely not a problem with the portals not being visible as they can't even be found by going into the house inventory, and this bug is not affecting good-aligned characters with portals in the same guild hall.</p>

[TSR-JoshuaM]

<p>Okay I reproduced it, it's a known issue, and will be fixed as soon as possible.</p><p>Once the fix is pushed (it should be in the patch notes) you will need to get a new portal from your door.</p>

[Tigress]

<p>thanks; however, getting a new portal is an issue.</p><p>if your house is published, you cannot replace the portal without unpublishing it.  doing so causes you to lose all of your ratings.</p><p>if you have oodles of characters and oodles of houses, it will take many hours to replace those portals. the time was already spent placing them down.</p><p>also, portals placed in houses/guild halls that are now past due on rent upkeep cannot be placed down until someone pays the rent. </p><p>if you put portals in good aligned cities, you have to resneak into the city to make that happen.</p><p>won't they just PLEASE fix it so that we dont have to replace the portals?  (i.e., have the fix put the portals where they were before they broke them.)  ty.</p><p><em>p.s. -- i wish that this had been found on beta.  i am shocked that nobody tried to put their portals into their guild halls or alt houses.  if i had been in beta for more than a day, i would have.</em></p>

[TSR-JoshuaM]

<p>I'll make sure the nuances are known by our dev team and we'll see what we can do.  I'll try to update you as much as I can here but keep an eye on the patch notes too.</p>

[Maisland]

<p>Is there an ETA on when this will be fixed?  I just noticed the problem today.  It is extremely annoying... I had linked all of my characters' homes together and now several of them are out of the loop.</p>

[Therendil]

<p>This won't help folks who aren't in a guild (or whose guild does not have a Housing Portal,) but the guild Housing Portal does makes it much easier to get to houses everywhere, since you can pay overdue rent right at the Housing Portal and you go right into the house without having to dodge guards. The one hitch would be if you need to Call back to the GH and end up waiting for the Call to reset before you can use it again.</p><p>It's still a pain. It's especially a pain about having to unpublish and lose all ratings.</p><p>Very interesting comment about not catching this in beta. I don't how much anyone much bothered with portals. If they did, we didn't hear about any problems. I mostly use portals to link houses so I can get to a GH Door. Since it just wasn't practical to earn the status to buy a Door, I never bothered with portals. Didn't have time to mess with a zoo of houses either and only ended up with two.</p>

[TSR-JoshuaM]

<p>No update on this yet.  Keep an eye on the game update notes as we continue to hotfix reported issues as often as we can.</p>