After Pressing Play: Game Process Runs But it is invisible

[Yuberek]

<p>This is a very frustrating issue for me. Last time I tried to play EQ2 I had the same problem and I ended up giving up. This time I decided to use Steam because I like the platform. Steam updates, and just like DC UNiverse (which plays fine) brings the launcher. Here is the problem: The launcher indicates that Everquest 2 is running but there's nothing on screen. It shows in the task manager however.</p><p>I installed the launcher from the SOE site and it downloaded a small patch. Still the same issue. All files are running under administration mode and I am beyond frustrated. Please, any help is greatly appreciated. Like I said, other SOE games play fine, except Everquest 2. </p><p>I am going to leave the program running to see if it needs more time to load or something. I am afraid my excitement for the new expansion will be killed by these issues.</p>

[TSR-JoshuaM]

<p><cite>Yuberek wrote:</cite></p><blockquote><p>This is a very frustrating issue for me. Last time I tried to play EQ2 I had the same problem and I ended up giving up. This time I decided to use Steam because I like the platform. Steam updates, and just like DC UNiverse (which plays fine) brings the launcher. Here is the problem: The launcher indicates that Everquest 2 is running but there's nothing on screen. It shows in the task manager however.</p><p>I installed the launcher from the SOE site and it downloaded a small patch. Still the same issue. All files are running under administration mode and I am beyond frustrated. Please, any help is greatly appreciated. Like I said, other SOE games play fine, except Everquest 2. </p><p>I am going to leave the program running to see if it needs more time to load or something. I am afraid my excitement for the new expansion will be killed by these issues.</p></blockquote><p>Is your EQII folder installed to ProgramData/Program Files/or PRogram Files (x86)?  I do recommend relocating it to the Users/Public folder and using our standalone LaunchPad 4.</p>

[Yuberek]

<p>I am trying this right now. It will take a while so I will go ahead and get my daughter ready to sleep. Will update back very soon. Thanks for the reply.</p>

[TSR-JoshuaM]

<p>You're welcome.  Keep me updated!</p>

[Yuberek]

<p>I moved the folder to local disc C:UsersPublicSony Online EnterteinmentInstalled GamesEverquest 2. The launcher and Everquest are running as admin and I still have the same problem. I should add that I have done multiple re-installs and this keeps happening. </p><p>Running the exe file will not bring up the game either. I visited the knowledge base and followed an explanation on the launcher (2 parts) and some issues but that did not helped either. </p><p>Any other idea?</p>

[TSR-JoshuaM]

<p>Click the options button on your LaunchPad and give me the version info under your About LaunchPad option.</p>

[Yuberek]

<p><span style="border-collapse: separate; font-family: 'Times New Roman'; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: medium;"></span></p><p style="padding: 0px; margin: 0px;"> </p><p style="padding: 0px; margin: 0px;">LaunchPad: 4.0.0.280</p><p style="padding: 0px; margin: 0px;">Shell: 4.0.0.320</p><p style="padding: 0px; margin: 0px;">Installer: 1.0.3.<span>158</span></p><p style="padding: 0px; margin: 0px;"> </p><p style="padding: 0px; margin: 0px;">I forgot to mention that I also ran the Validate Game Assets option. And tried the Soe Station Launcher <span style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 12px;">Version: 1.1.13</span></p> <p style="margin: 0px;">Build: 1.1.13.1129360 - Release. Same thing happens. </p><p style="margin: 0px;"> </p><p style="margin: 0px;">When manually ending the Everquest2.exe process the launcher responds and the "PLAYING" turns to "Play"</p>

[TSR-JoshuaM]

<p>We need more info here.  Go ahead and submit your DXDIAG/MSINFO files in a support ticket and post your reference number.</p>

[Yuberek]

<p><strong>#111208-000528</strong></p><p>Once again thank you for the super fast replies!</p>