Updating Environment Map

[Fearal]

<p>5 times out of every 6 times of trying to get on a character I get stuck at Updating Environment Map. EQ2 becomes unresponsive. No matter how long I wait nothing happens. I have to force the program to close. Also, I keep getting random login errors. Had ZERO problems before update.</p>

[Matthias]

<p>Same issue here.  Although for me, I have not been able to successfully get in like Fearal has.</p><p>This is happening in TD for my char.</p>

[Fearal]

<p>Mine is in Timorous Deep as well.</p>

[Lisail]

<p>I'm getting this today now too - in Timorous Deep.. Keep getting stuck at 'Updating Environment Map' loading screen and nothing.  Can't load in at all.</p>

[Lisail]

<p>Semi-fix:  Apparently I can bypass this error by logging into another character first, say my lvl 90 who is parked in Thundering Steppes.  Then camp to character select screen and select the toon in Timorous Deep that was previously getting stuck at 'Updating Environment Map' and it loads in just fine.  Just can't load in straight to that toon when you first start EQ2 (even from character select screen, must load a different character first)</p><p>This worked for me, hope it helps.</p>

[IBWare]

<p>I was working fine this morning (12/0<img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" /> but after the patch I can no longer load up my new BL as it hangs on "updating environment map".  I can load up my other toons but not the BL.  I've done the usual in clearing the cache folder and deleting the character settings and INI files but to no avail.  As a note my BL is in TD as well.</p>

[TSR-JoshuaM]

<p>A few steps you can do to help alleviate the issue.  </p><p>First, delete any timorous deep related files in your Everquest IIPAKS folder</p><p>Next, follow the instructions below.</p><p><p>You may want to make backups and then delete the following files and folders:</p><p>cache folder</p><p>eq2_recent.ini</p><p>eq2_default.ini</p><p>EverQuest2.exe</p><p>eq2.ini</p><p>As well as the character specific files, these will appear as such:</p><p>Servername_CharacterName_EQ2_uisettings.ini</p><p>Stationname_characters.ini</p><p>To do this, please follow these directions:</p><p>1. First look for your EverQuest II Extended directory. You can find the default directory in (for Windows XP): C:Program FilesSonyEverQuest II (for Windows Vista/7): C:UsersPublicSony Online EntertainmentInstalled GamesEverQuest II</p><p>2. Click on MY COMPUTER and then proceed into local disk C:</p><p>3. Navigate your way to the default directory, or your chosen installation directory.</p><p>4. Next look for any files explained above and delete them. </p><p>5. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.</p><p>If deleting these files does not resolve your issue, you can restore your backed up files and folders and retain your hotkeys, contact lists, and display settings.</p></p>

[IBWare]

<p>I removed the files as noted but still have the same issue with the one toon.  It seems odd that the problem is with only one toon.  Any other suggestions?</p>

[Matthias]

<p>I don't seem to have a PAKS folder.  I'm using the streaming client, is that why?</p><p>I can login successfully on all but one character.</p>

[Matthias]

<p>I deleted my entire cache folder, and it works now...at least for me.</p><p>Thank you much for the help.  <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[TSR-JoshuaM]

<p>You are very welcome <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />  Sorry I didnt get back in time!</p>

[Lisail]

<p>I'm still having this issue, even after following the instructions, and it's now no longer guaranteed I will be able to successfully log in by logging into a different toon first.  ):</p><p>Update:  I fibbed.  Apparently I forgot to delete the stuff in the Paks folder (should learn to read directions more carefully!  <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />)  After deleting anything related to Timorous Deep (just ran a search for the word "Tim" in the Paks folder inside the EQ2 folder) and running the patcher, it now works.  <3  Thanks!</p>

[TSR-JoshuaM]

<p>That's great news!  The cause of the issue is more than likely on our end so you might have to repeat that again in the future but we aren't ignoring it.  We'll do what we can on our end to fix it once its all figured out.</p>

[Arcturys]

<p>Having this problem also, and it is only associated with Timorous Deep. When it happens, it's always during the "updating environmental map" portion of the loading process.</p><p>However, this is not a new problem, neither for myself nor others. For some reason it keeps popping back up. Search on the forums and you'll see similar posts as far as 3 years back (believe I saw one from 200<img src="/eq2/images/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" />, always with the same suggestions. I made a post about it myself a few months back, but it seemed to fix itself. Unfortunately, it's back.</p><p>Thanks, JoshM, for the help, but really this needs to be addressed by the devs because it keeps coming back and happening to so many people. I don't want to have to keep deleting files - the exact same files for the exact same zone - over and over again. I did it again a couple of hours ago, but it's getting frustrating. It's obviously an issue with Timorous Deep on SOE's end, not ours. There has to be a more permanent solution than us deleting and re-downloading every time we encounter it.  <em>(EDIT: Oops sorry, didn't see your very last post until now. I kinda repeated what  you already said.)</em></p><p>It's extremely random. Random times, random characters. However, the frequency seems to be a lot higher than I've experienced in the past. This is really bad considering many of my alts have a house in TD, and our guild hall is located in TD, so I end up in that zone a lot. Frankly, I'm afraid to zone into TD because of this bug.</p>

[Jobelyn]

<p>Tried your advice - worked the first time.</p><p>I'm in the same position again and deleting the files, starting the game and redownloading still does not work.</p><p>I'm in the Timorous deep also.</p>

[TSR-JoshuaM]

<p><cite>Jobelyn wrote:</cite></p><blockquote><p>Tried your advice - worked the first time.</p><p>I'm in the same position again and deleting the files, starting the game and redownloading still does not work.</p><p>I'm in the Timorous deep also.</p></blockquote><p>Make sure you also go in and clear your Cache folder.</p>

[SOE-MOD-08]

This post has moved: <a href="/eq2/posts/preList.m?topic_id=500098&post_id=5678606" target="_blank" rel="nofollow">/eq2/posts/preList.m?topic_id=50009...post_id=5678606</a> Flaming violates forum guidelines.

[TSR-JoshuaM]

<p>The Technical Support forums are for technical support requests and outbursts here typically go ignored.</p><p>We have general discussion forums where you can air your grievances, I am just here to get people in game and point people in the right direction.  If you have a support request please start another thread of your own.</p>

[Yumdi]

<p>I am also now having this problem, I have tried deleting all the files as per instructions but still getting stuck.</p>

[Arcturys]

<p>New Problem: Now the game freezes at Loading Zone Resources. Again, it's Timorous Deep only that's doing this.</p><p>As previously posted, I followed the above advice and so far it is working. Granted it's only been a day, but at least I haven't had the Updating Environment Map issue. However, the first time I zoned into TD today, I got a Loading Zone Resources and the game just stopped. I couldn't ALT TAB out; I had to use CTRL ALT DEL to bring up the task manager and force EQ2 to close.</p><p>You know of course that forcing EQ2 to close in this manner is messy, and it's bad for both the computer and the files. We're gonna end up corrupting even more files if we have to keep doing this. We need a better solution.</p>

[TSR-JoshuaM]

<p><cite>Arcturys wrote:</cite></p><blockquote><p>New Problem: Now the game freezes at Loading Zone Resources. Again, it's Timorous Deep only that's doing this.</p><p>As previously posted, I followed the above advice and so far it is working. Granted it's only been a day, but at least I haven't had the Updating Environment Map issue. However, the first time I zoned into TD today, I got a Loading Zone Resources and the game just stopped. I couldn't ALT TAB out; I had to use CTRL ALT DEL to bring up the task manager and force EQ2 to close.</p><p>You know of course that forcing EQ2 to close in this manner is messy, and it's bad for both the computer and the files. We're gonna end up corrupting even more files if we have to keep doing this. We need a better solution.</p></blockquote><p>Forcing EQ2 closed in that manner won't be messy unless its while writing to the disk and in this process you are just reading from an already corrupted file.  The computer itself is unaffected.</p>

[Arcturys]

<p>Okay so I just said the Updating Environment Map was fixed and I had a new problem being the game freezes at Loading Zone Resources. Well, apparently I spoke too soon, because the game just locked up a minute ago at Updating Environment Map once again. And still, it's Timorous Deep.</p><p>Here's my TD experience for today thus far:</p><p>1. Used Call Home on one toon. He lives in TD, and had no problem zoning in. He zoned into his house, then when I zoned back out to TD, I got stuck at Loading Zone Resources.</p><p>2. Used Call Home on a second toon that also lives in TD. This time first time in (I had just restarted the game because of the first problem) I get stuck at Updating Environment Map. It was only yesterday that I deleted my files as the suggested fix.</p><p>Will update if I have more issues today.</p>

[TSR-JoshuaM]

<p>Just following up on some other information I received.  Are you logging out in the Mok Rent area?  </p>

[RhaeNZ]

<p>I'm having this problem as well, and yes I'm logged out in Mok Rent in TD</p>

[TSR-JoshuaM]

<p><cite>RhaeNZ wrote:</cite></p><blockquote><p>I'm having this problem as well, and yes I'm logged out in Mok Rent in TD</p></blockquote><p>It's very specific to Mok Rent and wanted to make sure if it was the same issue or a new one.  Thanks!</p>

[jpace1976]

<p>I'm having this same problem, logged out in Mok Rent and can't get back in. I've tried everything listed in this thread with no luck.</p>

[sbrite10]

<p>Yep been happening to me with my new BL.Havent been able to play him in TD for a couple days now.Dont have any plans to continually delete files just to play him.Only seems to happen in TD for some rreason.They really need to fix this.Really a stupid thing to let continue.</p>

[guido505]

<p>I'm having the same issue. I tried removing all of the files TSR-JoshuaM suggested and I still can't log into my Beast Lord. Seems to be the only character this is happening on. Still getting stuck on Updating Environment Map. Logged her out last night in Mok Rent.</p><p>I went ahead and put in a /petition to have her moved from Mok Rent to anywhere so I can log in. I'll have to make a mental note not to log out in the Mok Rent area. I had 2 other characters that were logged out in different areas of TD and I'm able to log both of them in.</p>

[Cloudrat]

<p>I'm hanging up trying to zone into Timerous Deep from South Freeport<img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /> Since Gorowyn is the only place that allows good and evil toons to work and engage in commerce together  I have placed all my apprentices in gorowyn houses. This Timerous Deep thing is seriously hindering my gameplay hehe  How about making Halas banker and broker at the Crafting area start talking to evils so I can move there<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[TSR-JoshuaM]

<p>We do apologize about the continuing issues with the Mok Rent area.  I have them reported up and reproduced.  </p>

[Arcturys]

<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>Just following up on some other information I received.  Are you logging out in the Mok Rent area?  </p></blockquote><p>No. I'm in Gorowyn. I experience this issue whether I am zoning into Gorowyn from:</p><p>1. The docks</p><p>2. My house</p><p>3. My guild hall</p><p>4. Home recall spell</p><p>I'm not logging out, I'm simply trying to zone into Gorowyn/Timorous Deep.</p><p>And I'm posting today to inform you that - again - I just experienced the Updating Environment Map lock up. That's several days in a row for me now, and every single time I've applied your file deletion remedy. Obviously this isn't fixing it, not even in the short term. I'm deleting the same files every single day, and every single day the problem comes right back. This is getting extremely frustrating.</p>

[Humblekatz]

<p>Just in case this is of any help to players and TSR's looking for the cause/solution...<img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p><p>I have not seen this yet <strong><em>recently...</em></strong> BUT it is the exact same issue I used to get about 18 months ago zoning...total lock up at loading UI resources or updating map...and then impossible to log back in on that toon unless it was moved elsewhere by CS.</p><p>Only way out was the exit button and re launch. Its why I have 13 alts<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />)</p><p>I could lose 3 toons a session due to this issue and would have to have customer services move them someplace else;  so I really do sympathise and know just how annoying this is. It was suggested that it was due to:: not enough memory- data execution prevention-my firewall settings-isp blocking or losing data packets port forwarding settings incorrect and a whole host of other things. But when I found out folks that had high end rigs were getting it to- I realised it was NOT!!!  my PC<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />)</p><p>The most plausible  reason I was given was that it sounded like a server hand-off issue and that it may be down to memory management ((within the game itself)) between zones. It kicked in just after TSO launched when something was done to "help memory management on lower end machines??" which broke the game while zoning for a lot of folks back then as well.</p><p>Does that help at all, Joshua?</p><p>There were many regions of the game I could not zone into, among them: The Peat Bog, GOROWYN and TD (all Areas) Thundering Steppes, (all areas)  Common Lands, Sinking Sands, Maj Dul and especially my guild hall in Antonica.</p><p>I HAVE been kicked back to toon select when logging to TD a few times with my new BL  but thought maybe that was just a random glitch....maybe its not as random as I would  like to think after reading this....</p><p>Hope this helps- and hang in there guys who cant zone. I feel for you....^^</p>

[Arcturys]

<p><cite>Humblekatz wrote:</cite></p><blockquote><p>There were many regions of the game I could not zone into, among them: The Peat Bog, GOROWYN and TD (all Areas) Thundering Steppes, (all areas)  Common Lands, Sinking Sands, Maj Dul and especially my guild hall in Antonica.</p><p>I HAVE been kicked back to toon select when logging to TD a few times with my new BL  but thought maybe that was just a random glitch....maybe its not as random as I would  like to think after reading this....</p></blockquote><p>I think most of us are experiencing this exclusively with TD. I know that's the case in my situation at least. No other zone does this to me. Also, not sure if you are getting the same thing or not, because I've never been kicked back to toon select. The game simply stops responding at Updating Environment Map and requires using the Task Manager to forcibly shut EQ2 down.</p><p>Whether I've been playing for 5 minutes or 5 hours, zoning into Timorous Deep is now a game of Russian roulette. It's really getting frustrating. Unless Customer Service is going to give us a free upgrade to the T3 guild hall so we can move out of TD (and new houses for my alts so I can get them all out of TD), this needs to be fixed ASAP.</p><p>I'm getting sick and tired of deleting files every freaking day. It just happened to me yet again about 15 minutes ago. I'm losing interest in the game because it's not a whole lot of fun when you are getting kicked/locked so much. It's extremely frustrating. I didn't even play yesterday because of this experience, and that's saying something considering how much I enjoy Frostfell and how long I've been looking forward to it. This is simply making the game unenjoyable.</p>

[Zammy]

<p>Can we get an update on what SOE are doing to fix this bug?</p><p>And yes it is a bug. I tried all the deleting fixes with no go, so I then downloaded the whole game again from steam. I get the exact same issue in TD as I did from another install directory. So it is a bug that has nothing to do with the cache.</p><p>It's a bit dissapointing given I just bought bought the latest expansion to play the beast lord and can't even play the game!</p>

[Catria]

<p>I'm having the same issue.  Game locks up at updating environment map when trying to call home with my char that lives in TD.</p>

[Brigh]

<p>+1 for Timorous Deep.</p><p>I only have one character that lives there and it is the only place I dread entering where I know for certain it is the only place I ever hang at the loading screen.</p><p>Deleting any file with the name of "Timorous" in a W7 EQ2 folder search didn't fix it.</p><p>(edit: OMG after hanging at Updating Environment Map, closing the game from Task Manager, restarting, logging in, it is now still hanging there unable for me to log into that character in TD!).</p><p>(edit2: Deleted every single "Timorous Deep" file again, did full validation, and back in)</p>

[ShaenO]

<p>I've been having the same problem zoning into TD from pretty much anywhere. The most disastrous one was when it locked while I was flying in from BB Mountains. It's a long way down when you zone into mid air. Sometimes it works on the first or second try, sometimes it takes several tries, sometimes it works camping from another character. It seems to be random.</p>

[Marnus]

<p>This continues to happen to me as well-i have moved all my characters out of td-but my guild's hall is in td-and we dont have a crafting recipe vendor amenity yet, so every crafting tier , i have to gate back to freeport, or qeynos, or halas or kelethin-and buy that tiers essentials, then use my call to guild ability, because i dont want to get stuck in gorowyn for two days while i wait for someone to answer my petition and move me. Imagine how many new players we are losing, because they made the mistake of choosing td as their starting area?-and now more recently, a new crash has popped up, where it drops me at loading entity resources" or something to that effect. Before this cursed update, this game ran beautifully on my pc-now its a crapshoot whether or not i can log in.</p>

[Brigh]

..and it just happened again, after relogging an hour earlier before zoning back to avoid it, thinking I could maybe avoid it for a few hours by restarting the game. That was my hint to go to bed.

[Arcturys]

<p>Yeah this fix isn't lasting long at all anymore. It seems to be getting worse. I just deleted my files a little while ago, and now it just locked up again at Updating Environment Map.</p><p>I'm not sure if it's related or not, but ever since AoD launched, I'm also noticing occasional reoccurences of the old RZI delay. Sometimes it can take up to a full minute before the RZI phase proceeds. Not nearly as bad as we experienced last February, but it's the first time I've seen any RZI delay since that was last fixed.</p><p>Also, the Loading UI Resources has been experiencing repeated and frequent delays. I'm not sure what's so special that the UI has to be reloaded every time you zone. It makes the least sense when you are teleporting within the same zone, such as using the upstairs/downstairs teleport pads in Gorowyn. It's the same zone, so why the long delay on reloading anything UI-related? It can take from 10-20 seconds on the loading UI resources phase. Usually (pre-AoD) it's almost instantaneous.</p>

[TSR-JoshuaM]

<p>We apologize for the inconvenience but we have many gears in motion towards resolving this issue.  It's been reported by every instance of our CS to our dev teams so we should get movement on it as soon as possible.  I'll post any updates as Iget them.</p>

[Sikkem]

<p><cite>Arcturys wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>Just following up on some other information I received.  Are you logging out in the Mok Rent area?  </p></blockquote><p>No. I'm in Gorowyn. I experience this issue whether I am zoning into Gorowyn from:</p><p>1. The docks</p><p>2. My house</p><p>3. My guild hall</p><p>4. Home recall spell</p><p>I'm not logging out, I'm simply trying to zone into Gorowyn/Timorous Deep.</p><p>And I'm posting today to inform you that - again - I just experienced the Updating Environment Map lock up. That's several days in a row for me now, and every single time I've applied your file deletion remedy. Obviously this isn't fixing it, not even in the short term. I'm deleting the same files every single day, and every single day the problem comes right back. This is getting extremely frustrating.</p></blockquote><p>What he said. It isn't just Mok Rent it is TD. I have even had it at the place you create characters.</p><p>Also it is not a new problem I remember it happening months ago and people reporting it on the forums.</p>

[Elomort]

<p>Happening to me in both the Gorowyn docks, the gorowyn housing area, Mok Rent, The starter beach.</p><p>Clearing the /cache directory and the tim*.pak files doesn't unlock it.</p><p>Hopefully the night time CSRs can help on a petition to move me out :S</p><p>Thanks JoshuaM for keeping us in the loop <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /> hopefully the devs can track it down!</p>

[Diacre]

<p>Just ran into this issue myself. I quit the other night because the game crashed while I was near Mok Rent and now that new character can't log in.  Didn't quite get him up to level 20 and with the holidays + new expansion I'm guessing the devs have quite a bit on their plates.</p><p>Oh well - many other characters to play. I was just getting into my new beastloard!</p>

[Cesious]

<p>I'm with the rest. Did everything suggested and my character is pretty much locked out for good.</p>

[Josie011]

<p>Happens to me everytime i load my char in The Bazaar server.The game just froze on updating environment map and the only way i could get out of it was to hit ctrl-alt-del and go in the task manager to end it.  So i made a beastlord on Freeport server, also in Timorous deep, and i have no problem there.</p>

[Sandyfoot]

<p>I had decided to reinstall (and play again - silly me). TD and Gorowyn are impossible at times. Deleted files a bunch of times and the fix is very temporary.</p> <p>I found an "alertlog" and don't know if it has anything to do with TD and Gorowyn.</p> <p>Here it is:</p> <p>build="SOEBuild=8340L" version="SOEVersionString=2011/12/14 16:15:56" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc="-143.67 -26.16 209.06" performance="7" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/ui_fx/fx/sourceimages/simplesprites/starburst.dds)" build="SOEBuild=8340L" version="SOEVersionString=2011/12/14 16:15:56" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc="-143.67 -26.16 209.06" performance="7" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/soga_art/soga_accessories/weapons/priest/the_holy_spirit/scenes/the_holy_spirit.skeleton)" build="SOEBuild=8340L" version="SOEVersionString=2011/12/14 16:15:56" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc="-143.67 -26.16 209.06" performance="7" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/templates/particle_fast_add_fatline.vdl)" build="SOEBuild=8340L" version="SOEVersionString=2011/12/14 16:15:56" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc="-143.67 -26.16 209.06" performance="7" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/ui_fx/particleshaders/tiles/ash_blend.vdl)" build="SOEBuild=8340L" version="SOEVersionString=2011/12/14 16:15:56" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc="-143.67 -26.16 209.06" performance="7" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/templates/particle_blend.vdl)" build="SOEBuild=8340L" version="SOEVersionString=2011/12/14 16:15:56" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc="-143.67 -26.16 209.06" performance="7" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/ui_fx/fx/sourceimages/simplesprites/tiles/ash.dds)" build="SOEBuild=8340L" version="SOEVersionString=2011/12/14 16:15:56" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc="-143.67 -26.16 209.06" performance="7" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/ui_fx/particleshaders/fatline/starburst.vdl)" build="SOEBuild=8340L" version="SOEVersionString=2011/12/14 16:15:56" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc="-143.67 -26.16 209.06" performance="7" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/ui_fx/fx/scenes/spellobjects/card_1x2_l0.draw)"</p> <p>"Resource leak!" seems rather ominous and is why I am posting the contents of the alertlog in case it might have some useful info.</p> <p>Then, found in the UI log, a steady stream of:</p> <p>Couldn't load .xml Encountered data outside of container tags Encountered data outside of container tags Encountered data outside of container tags Encountered data outside of container tags Encountered data outside of container tags Encountered data outside of container tags Encountered data outside of container tags Encountered data outside of container tags</p> <p>(and it has quite a few of these "Encountered data outside of container tags).</p> <p>Things I've tried (and speculated about)</p> <p>Removed the PC from the home network.</p> <p>Double checked to make sure the router (Apple Airport Extreme) firmware is up to date, removed all wireless devices and turned off wireless. The computer running the game is a Windows 7 sp1 x64 Core i7 PC and is wired to the network.</p> <p>Made sure security suite client was up to date (this is different from having up to date definitions).</p> <p>Double checked to make absolutely sure that since EQ2 is installed in the Public accessable files, that none of the folder containing media were being accidently included into Windows 7 Library functions such as the game's sound files (.mp3) and/or any icon or file, including screenshots that might be picked up as a "photo" and somehow interfer with the smooth function of EQ2.</p> <p>I was concerned that maybe "accidental" Windows 7 Library functions may interfer with smooth execution of the game creating the "not responding" issue and resulting "cross-thread deadlock" errors found in Windows event viewer.</p> <p>Or some kind of QoS RSVP media priority glitch is happening. </p> <p>The game doesn't crash. It simply hangs. I am at a loss. Until a solution is found, guess I will need to stay away from TD and Gorowyn <img src="/eq2/images/smilies/c30b4198e0907b23b8246bdd52aa1c3c.gif" border="0" /> .</p>

[Vasharyn]

<p>For the past two weeks I've had a lot of trouble zoning to Timorous Deep (Gorowyn specifically).</p><p>I don't think it's happened logging in from character select, but only when zoning from another zone or my house. I don't have any problems with any other zones. It gets stuck at the "updating environment map" bit, then the game becomes unrespnsive and I have to force close it. If I then close the launcher (I have the streaming client) and start up again fresh, I can get back in.</p><p>It's happening on average 7 or 8 times a night. Thankfully it's not a bad problem, but it's still very much inconvenient.</p><p>Is there any further word on a long term fix?</p>

[Maergoth]

<p>Having this issue still after the patch, except now I can't get back in at all. I've deleted all of the gorowyn and TD files I can find in Paks, and I've deleted my cache and everything else.</p><p>Stuck at Updating environment map, can't get past it. Anything else I can try? Maybe I'm not getting all of the files in Paks?</p><p><span style="border-collapse: separate; color: #000000; font-family: 'Times New Roman'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-size: medium;"><span style="color: #b0bcc7; font-family: Arial,Helvetica,sans-serif; font-size: 12px;">Checking game installation...Found 3 file(s) to update.Creating paks/exp04_rgn_timorous_deep.vpkCreating paks/Snd_Exp04_Amb_TimorousDeep.vpkCreating paks/exp04_rgn_timorous_deep_SG.vpkFinished downloading 41,382,861 bytes in 106.219 seconds (389,599 bytes per second)</span></span></p>

[Wargod1968]

<p>Done what TSR-JoshuaM indicated, and others have done, and still cannot log in my character from Mok Rent/TD. This is very frustrating.</p>

[Brigh]

petition for stuck character and have it moved

[Wargod1968]

<p>Thanks, and done.</p>