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Carthington
12-07-2011, 09:26 PM
<p>Greetings,</p><p>I am not sure where to begin.  When I first logged in I was fine for about 10-15 minutes, then I started crashing shortly after running the game.  I am in game no longer than 2 minutes and then I crash constantly.  The game is unplayable and I am severely perturbed.  I have attempted to search for answers through the forums however I am unsure if I should even open a ticket.  The game has had zero issues before the launch of this last xpac so I'm curious where to start fixing this problem?</p>

Carthington
12-07-2011, 09:53 PM
<p>ok so just a quick update</p><p>I deleted all of my launchpad files, I also got rid of the only global market place file I had which was just the default one</p><p>So far I'm in game, hasn't crashed yet, but I haven't begun fighting anything like I was the previous times I was I just gated back to guild hall with items glowing annoyingly</p><p>We'll see what happens when I start raiding</p>

Carthington
12-07-2011, 11:36 PM
<p>9:34pm raiding and so far the only time I crashed was when I had minimized my game window and tried to move it to my other monitor, which is a norm for me sometimes, but other than that, I haven't been crashing like I was earlier...</p><p>earlier though, I used the chronomage to mentor down to 65</p><p>so I'm still knockin on wood....</p>

TSR-JoshuaM
12-07-2011, 11:37 PM
<p>Sorry I didn't get to you in time but I am glad to hear things seem to have settled.  Let me know as soon as something comes up.</p>

Carthington
12-08-2011, 12:29 AM
<p>No problem, its been hectic</p><p>the only issue since, this has happened for a while now, is that when I minimize my window or shrink it or whatnot when its in windowed mode, will crash the game...</p><p>but other than that, still I have not crashed like I was earlier</p>

TSR-JoshuaM
12-08-2011, 12:31 AM
<p><cite>Carthington wrote:</cite></p><blockquote><p>No problem, its been hectic</p><p>the only issue since, this has happened for a while now, is that when I minimize my window or shrink it or whatnot when its in windowed mode, will crash the game...</p><p>but other than that, still I have not crashed like I was earlier</p></blockquote><p>Its a known issue with shader 3 enabled.  If it happens without it let me know and I'll just gather information to submit <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

NaRc1aO
12-08-2011, 09:47 AM
<p><cite>Carthington wrote:</cite></p><blockquote><p>9:34pm raiding and so far the only time I crashed was when I had minimized my game window and tried to move it to my other monitor, which is a norm for me sometimes, but other than that, I haven't been crashing like I was earlier...</p><p>earlier though, I used the chronomage to mentor down to 65</p><p>so I'm still knockin on wood....</p></blockquote><p>I have tha same problem, I can't play at all cause massive random crashes after this expac.</p><p>Exactly which files have you deleted m8 please? <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

TSR-JoshuaM
12-08-2011, 04:24 PM
<p><cite>NaRc1aO wrote:</cite></p><blockquote><p><cite>Carthington wrote:</cite></p><blockquote><p>9:34pm raiding and so far the only time I crashed was when I had minimized my game window and tried to move it to my other monitor, which is a norm for me sometimes, but other than that, I haven't been crashing like I was earlier...</p><p>earlier though, I used the chronomage to mentor down to 65</p><p>so I'm still knockin on wood....</p></blockquote><p>I have tha same problem, I can't play at all cause massive random crashes after this expac.</p><p>Exactly which files have you deleted m8 please? <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p></blockquote><p>Rename your UI folder or update your custom UI.</p>