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Naidine
12-07-2011, 06:46 PM
<p>Hello,</p><p>As of today after the patch I've had problem logging into my guild hall. It says and error occured while requesting bytes of memory. The number is never consistant sometimes its very high and sometimes its low.  I can log into other places that are NOT my guild hall but seeing as how most of my characters are in the guild hall this is very frustraiting for me <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>Any help is greatly appreciated</p><p>Thank you</p>

TSR-JoshuaM
12-07-2011, 06:51 PM
<p>Please open a support ticket and include your DXDIAG/MSINFO files.  You can post the incident number here so that I can review it.</p>

Naidine
12-07-2011, 07:09 PM
<p><strong>#111207-001947 is the reference number. </strong></p><p>I should note that the game runs fine on my laptop, i loaded the guild hall... a bit slow but it loaded none the less. Thank you for looking into this <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

Naidine
12-07-2011, 08:12 PM
<p>The crashes now seem random on the laptop and the PC. I crashed zoning into sundere frontier but not Qeynos or any of its little towns. Same error on both machines.</p>

zzvalarzz
12-07-2011, 08:41 PM
<p>Out of memory client crash in "New Freeport"...first time in years and years. Possibly just because of the HUGE number of PCs there. Seems ok elsewhere <shrugs>.</p>

Danzriel
12-07-2011, 09:13 PM
<p>Same...here's a screenshot of the critical error message I keep getting:</p><p><img src="http://i759.photobucket.com/albums/xx233/defafnyr/error.jpg" width="897" height="637" /></p>

TSR-JoshuaM
12-07-2011, 09:34 PM
<p>Please open support tickets and include your DXDIAG/MSINFO files.  Feel free to post the incident numbers right here when you do so I can review.</p><p>In the meantime lets just make sure DX9 is up to date.</p><p>Please download and run the file linked in the article below.  This is a self-extracting executable file that will prompt you to select a folder for extraction.  Create a folder on your desktop and direct it to that folder.  Once complete, open that folder and run the DXSETUP file to start the actual update itself.</p><p><a href="http://www.microsoft.com/download/en/details.aspx?id=8109" target="_blank">[DX9] June 2010</a></p>

Naidine
12-07-2011, 11:15 PM
<p>doing as you recommended now on both machines, we'll see how it works after <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

TSR-JoshuaM
12-07-2011, 11:20 PM
<p>I'll be here all night! <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p>

Naidine
12-07-2011, 11:23 PM
<p>Lol got everything installed properly and now the server is down <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /> I cant catch a break tonight eh? :o)</p><p>UPDATE: After installing DX the game still crashes for me going into the guild hall. going to try to uninstall my custom UI and such to see if that helps at all</p>

TSR-JoshuaM
12-07-2011, 11:32 PM
<p>Might need to get a look at your DXDIAG too if this is just in the guild halls.</p>

ekylok
12-07-2011, 11:34 PM
<p>I am getting this same issue when I zone into my house in sfp...has happened several times with multiple error messages popping up just like in Danz pic.</p><p>Only seems to happen when I zone into my house...never happened to me before today.</p>

TSR-JoshuaM
12-07-2011, 11:36 PM
<p>Would you mind posting your OS's, how much RAM you got, and how much memory your video cards have?  Posting your DXDIAG information works as well <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

ekylok
12-07-2011, 11:36 PM
<p>sorry Calily's pic...</p>

ekylok
12-07-2011, 11:38 PM
<p>windows xp sp3, 2 gigs memory, 512 nvidia card...never had this problem on my end</p>

Naidine
12-07-2011, 11:58 PM
<p>Ok, removing the custom UI did not help <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p><p>Im going to run a disk defrag while i sleep and clean up a bit to see if that helps at all but ive never had this problem before so i dont think its my end <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p><p>Good night - Hope we can resolve this in the morning <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

TSR-JoshuaM
12-08-2011, 12:05 AM
<p><cite>ekylok wrote:</cite></p><blockquote><p>windows xp sp3, 2 gigs memory, 512 nvidia card...never had this problem on my end</p></blockquote><p>We'll get this reported but I might not have an immediate solution for you.</p>

TSR-JoshuaM
12-08-2011, 12:05 AM
<p><cite>Naidine@Everfrost wrote:</cite></p><blockquote><p>Ok, removing the custom UI did not help <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p><p>Im going to run a disk defrag while i sleep and clean up a bit to see if that helps at all but ive never had this problem before so i dont think its my end <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p><p>Good night - Hope we can resolve this in the morning <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>We can consider this on both of our ends.  Somethings going wrong and we're pushing out too much data at once and your OS isn't managing it properly when it comes to addressing it to memory.  The fix is to be determined... </p>

Galoca
12-08-2011, 06:57 AM
<p>Just chiming in to say that I have the exact same problem as the OP.</p><p>The only workaround I've found is to set the game graphics to "extreme performance" near the GH - that may provide temporary playability (while still being annoying though <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />).</p><p>Ticket with dxdiag data has been submitted.</p>

Majin_MLF
12-08-2011, 10:45 AM
<p><strong>I also have this problem since the patch - i can add a bit more insight. The game seems to have a huge memory leak/management problem (under 32bit ?) - from first time starting the game to zoning into freeport (not zoning anywhere else before) - the game uses the massive amount of 1.4 GB RAM.</strong></p><p><strong>This is with 2560x Resolution (i had never this issue before) - i have a 560GTX (1GB Ram) and 4GB RAM (ok for 32bit this means my actual RAM available is about 3GB</strong>). <strong>WinXP Sp3 32bit latest nvidia and directx9.</strong></p><p><strong>Just doing 2-3 ingame screenshots will already move the RAM usage to its limit (nothing todo with pagefile, this cannot be paged anymore) and you get this exception.</strong></p><p><strong>Note, this is only with the recent binary - im a developer (</strong><strong>c++ and others) </strong><strong>myself and you can trust me if i say that i know its not my system and i really did not change anything.</strong></p><p><em>I havent checked, but was the binary compiled with large address support?</em></p>

Danzriel
12-08-2011, 12:19 PM
<p>This is Calily, posted above. I have put my issues in a separate thread with my dxdiag and my msinfo, as well as sent it in as a ticket.</p><p>I discovered that I have no issues outside of Freeport.  I was able to get a character into the Frostfell instance, no crashing.  I played another toon that was already parked into a player house inside Neriak and didn't have a crash all night.  It only crashes when I am cruising a character around Freeport.</p><p>I've had a similar issue in Neriak, but rather than a fatal error followed by a crash, in Neriak I get a ran out of memory window and the game locks up, visual and sound, and I have to X out of the game or close it with task manager.</p>

TSR-JoshuaM
12-08-2011, 04:00 PM
<p><cite>Majin_MLF wrote:</cite></p><blockquote><p><strong>I also have this problem since the patch - i can add a bit more insight. The game seems to have a huge memory leak/management problem (under 32bit ?) - from first time starting the game to zoning into freeport (not zoning anywhere else before) - the game uses the massive amount of 1.4 GB RAM.</strong></p><p><strong>This is with 2560x Resolution (i had never this issue before) - i have a 560GTX (1GB Ram) and 4GB RAM (ok for 32bit this means my actual RAM available is about 3GB</strong>). <strong>WinXP Sp3 32bit latest nvidia and directx9.</strong></p><p><strong>Just doing 2-3 ingame screenshots will already move the RAM usage to its limit (nothing todo with pagefile, this cannot be paged anymore) and you get this exception.</strong></p><p><strong>Note, this is only with the recent binary - im a developer (</strong><strong>c++ and others) </strong><strong>myself and you can trust me if i say that i know its not my system and i really did not change anything.</strong></p><p><em>I havent checked, but was the binary compiled with large address support?</em></p></blockquote><p>Debug it and find out.  Well outside of providing technical support troubleshooting as I am not one of the developers.</p>

Crolack
12-08-2011, 04:12 PM
<p>I'm getting this issue once and a while. In noticed on the last crash that the virtual memory size of everquest.exe was a whopping 2gb in size, according to process explorer.</p><p>Using XP 32bit with 4gb installed (3.5 addressable).</p><p>I have a 1gb video card.</p>

TSR-JoshuaM
12-08-2011, 05:03 PM
<p><cite>Crolack@Antonia Bayle wrote:</cite></p><blockquote><p>I'm getting this issue once and a while. In noticed on the last crash that the virtual memory size of everquest.exe was a whopping 2gb in size, according to process explorer.</p><p>Using XP 32bit with 4gb installed (3.5 addressable).</p><p>I have a 1gb video card.</p></blockquote><p>EQ2 will consume as much memory as your system will allow it to.  </p><p>We're getting a lot of reports with XP 32bit not managing the memory properly so we're working on finding out why and on what end the issue lies.  </p><p>Just keep in mind you are at 5GB of total memory with only 4GB of it ever able to be addressed, and 500+MB of that already reserved for hardware (which is why only 3.5 physical RAM shows as available to the OS).  </p><p>As you are exceeding the limitation but have available memory the game may request space outside of the alotted 4GB addresses.  This will cause a crash.  Now, how to fix this on our end is to be determined but I'll post updates or provide further steps if we can create them.</p>

Gwarsh
12-08-2011, 05:48 PM
<p>Thank you Joshua, your answers are well informed, helpful, and polite.  I hope they give you a gigantic raise, you certainly deserve it.</p>

TSR-JoshuaM
12-08-2011, 06:35 PM
<p>You and I both!</p><p>Thank you very much, it always means a great deal to me to receive feedback of any kind and positive feedback just makes my day!</p>

Crolack
12-08-2011, 06:55 PM
<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Crolack@Antonia Bayle wrote:</cite></p><blockquote><p>I'm getting this issue once and a while. In noticed on the last crash that the virtual memory size of everquest.exe was a whopping 2gb in size, according to process explorer.</p><p>Using XP 32bit with 4gb installed (3.5 addressable).</p><p>I have a 1gb video card.</p></blockquote><p>EQ2 will consume as much memory as your system will allow it to.  </p><p>We're getting a lot of reports with XP 32bit not managing the memory properly so we're working on finding out why and on what end the issue lies.  </p><p>Just keep in mind you are at 5GB of total memory with only 4GB of it ever able to be addressed, and 500+MB of that already reserved for hardware (which is why only 3.5 physical RAM shows as available to the OS).  </p><p>As you are exceeding the limitation but have available memory the game may request space outside of the alotted 4GB addresses.  This will cause a crash.  Now, how to fix this on our end is to be determined but I'll post updates or provide further steps if we can create them.</p></blockquote><p>Yeah, I can run about 2 hours before it exceeds the allowable memory. I'll see if I can get more details from Process Explorer on the next crash.</p>

Crolack
12-08-2011, 09:03 PM
<p>If you're having this issue, see if the launchpad is still running. If so, try manually closing it to see if you still have the issue.</p>

cutiechicchi
12-08-2011, 09:10 PM
<p>Sorry I made a post on another thread but i'm having the exact same problem since th update. I'm not a techie so I don't have all those thibngs they are posting except my error is the same as those screenshots someone posted. I never had this problem before. Even using raid settings doesn't help.</p>

Voodoo Love Tool
12-08-2011, 09:31 PM
<p>Same issue.I have never had these issue before.Any help would be great. Thanks! No idea what any of this means, but here it goes.</p><p>System Information------------------Time of this report: 12/8/2011, 18:24:01       Machine name: OWNER-PC   Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.110617-0336)           Language: English (Regional Setting: English)System Manufacturer: INTEL       System Model: DG31PR               BIOS: BIOS Date: 01/23/08 15:53:32 Ver: 08.00.10          Processor: Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz (2 CPUs), ~3.0GHz             Memory: 3068MB RAM          Page File: 1567MB used, 4805MB available        Windows Dir: C:Windows    DirectX Version: DirectX 11DX Setup Parameters: Not found     DxDiag Version: 7.00.6002.18107 32bit Unicode</p><p>------------DxDiag Notes------------      Display Tab 1: No problems found.      Display Tab 2: No problems found.        Sound Tab 1: No problems found.        Sound Tab 2: No problems found.        Sound Tab 3: No problems found.          Input Tab: No problems found.</p><p>--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (retail)DirectDraw:  0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)</p><p>---------------Display Devices---------------        Card name: NVIDIA GeForce 8500 GT     Manufacturer: NVIDIA        Chip type: GeForce 8500 GT         DAC type: Integrated RAMDAC       Device Key: EnumPCIVEN_10DE&DEV_0421&SUBSYS_0480196E&REV_A1   Display Memory: 1776 MB Dedicated Memory: 497 MB    Shared Memory: 1278 MB     Current Mode: 1680 x 1050 (32 bit) (60Hz)          Monitor: SyncMaster 2232BW/2232GW/2232GW Plus,SyncMaster Magic CX2232GW(Digital)      Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll   Driver Version: 8.17.0012.8562 (English)      DDI Version: 10   BGRA Supported: YesDriver Attributes: Final Retail Driver Date/Size: 10/15/2011 02:53:00, 13205312 bytes      WHQL Logo'd: Yes  WHQL Date Stamp: Device Identifier: {D7B71E3E-4761-11CF-AC5B-8C241FC2C535}        Vendor ID: 0x10DE        Device ID: 0x0421        SubSys ID: 0x0480196E      Revision ID: 0x00A1      Revision ID: 0x00A1      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C</p>

TSR-JoshuaM
12-08-2011, 09:47 PM
<p><cite>Voodoo Love Tool wrote:</cite></p><blockquote><p>Same issue.I have never had these issue before.Any help would be great. Thanks! No idea what any of this means, but here it goes.</p><p>System Information------------------Time of this report: 12/8/2011, 18:24:01       Machine name: OWNER-PC   Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.110617-0336)           Language: English (Regional Setting: English)System Manufacturer: INTEL       System Model: DG31PR               BIOS: BIOS Date: 01/23/08 15:53:32 Ver: 08.00.10          Processor: Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz (2 CPUs), ~3.0GHz             Memory: 3068MB RAM          Page File: 1567MB used, 4805MB available        Windows Dir: C:Windows    DirectX Version: DirectX 11DX Setup Parameters: Not found     DxDiag Version: 7.00.6002.18107 32bit Unicode</p><p>------------DxDiag Notes------------      Display Tab 1: No problems found.      Display Tab 2: No problems found.        Sound Tab 1: No problems found.        Sound Tab 2: No problems found.        Sound Tab 3: No problems found.          Input Tab: No problems found.</p><p>--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (retail)DirectDraw:  0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)</p><p>---------------Display Devices---------------        Card name: NVIDIA GeForce 8500 GT     Manufacturer: NVIDIA        Chip type: GeForce 8500 GT         DAC type: Integrated RAMDAC       Device Key: EnumPCIVEN_10DE&DEV_0421&SUBSYS_0480196E&REV_A1   Display Memory: 1776 MB Dedicated Memory: 497 MB    Shared Memory: 1278 MB     Current Mode: 1680 x 1050 (32 bit) (60Hz)          Monitor: SyncMaster 2232BW/2232GW/2232GW Plus,SyncMaster Magic CX2232GW(Digital)      Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll   Driver Version: 8.17.0012.8562 (English)      DDI Version: 10   BGRA Supported: YesDriver Attributes: Final Retail Driver Date/Size: 10/15/2011 02:53:00, 13205312 bytes      WHQL Logo'd: Yes  WHQL Date Stamp: Device Identifier: {D7B71E3E-4761-11CF-AC5B-8C241FC2C535}        Vendor ID: 0x10DE        Device ID: 0x0421        SubSys ID: 0x0480196E      Revision ID: 0x00A1      Revision ID: 0x00A1      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C</p></blockquote><p>Do you have 4GB of system ram installed physically?</p>

Mysstie
12-08-2011, 10:51 PM
Well, I am seeing this problem once again. I just crashed for the 3rd time going into my house with like 7 critical errors related to out of memory. I run Windows XP Home/SP3 with 1.5GB of physical RAM and a NVidia 6800GT Video card which I believe has 256mb of RAM. I'll try killing the LaunchPad manually before leaving the Character select screen and see what happens. 2GB physical RAM is the most my system can support.. Blah.. thought after I went from 1Gig to 1.5Gig that would have been the end of it.

Ancient_alchemist
12-09-2011, 12:48 AM
Having the same kind of problems of memory allocation errors. I never had them before the update. I had to move from the 2nd highest graphics setting to extreme performance to get out of my guild hall. Until I made that change the game would crash within second of materializing in the hall. Then everything was OK for about an hour. Running Windows 7 with 2 Gig of memory, core 2 duo processor, Nvidia 8800 GTX graphics card.

JalenX
12-09-2011, 01:09 AM
<p>Your problem is you only have 2GB of RAM and since the patch the memory consumption of EQ2 which has always been bad has been exacerbated.  It's almost like the more video you load the higher memory consumption but it never releases it, all the way to 2GB.</p>

Mysstie
12-09-2011, 01:20 AM
I can't even log into the game now without the out of memory errors.. that's even after manually closing the LaunchPad before leaving character select after I rebooted the system to make sure I freed up as much system resources I could. I sent in a petition to get Mysstie moved out. Think I'll try to load an alt and set graphics to extreme performance and see what happens. This morning's hotfix seems to have made matters worse. Yesterday I was able to get into my house numerous times.

Ancient_alchemist
12-09-2011, 02:13 AM
<p><cite>JalenX wrote:</cite></p><blockquote><p>Your problem is you only have 2GB of RAM and since the patch the memory consumption of EQ2 which has always been bad has been exacerbated.  It's almost like the more video you load the higher memory consumption but it never releases it, all the way to 2GB.</p></blockquote><p>No that is not the problem or at least not the primary issue.  I know how to monitor systems and there is still a substantial amount of free memory as well as paging file space at the time of the game crash.  As a previous person mention in one of the numerous threads on this topic, the game appears to be issuing odd memory allocation requests.  Twice I've had it crash after standing still in a bland and empty area for several minutes.  I had no problem participating in full 24 person raid which is more stressful on the system them standing in a field of snow.</p><p>I have more memory on order but am not convinced it will solved the problem. No matter how much memory someone has installed they won't use more than 3.25 G running a 32 bit version of Windows.  Conversion to 64 bit is a fair amount work and will break a number of applications.  I'm planning on waiting to see if SOE comes up with any fixes before turnig my now triple boot system into a quad boot one.</p>

Peogia
12-09-2011, 02:18 AM
<p><cite>Mysstie@Oasis wrote:</cite></p><blockquote>Well, I am seeing this problem once again. I just crashed for the 3rd time going into my house with like 7 critical errors related to out of memory. I run Windows XP Home/SP3 with 1.5GB of physical RAM and a NVidia 6800GT Video card which I believe has 256mb of RAM. I'll try killing the LaunchPad manually before leaving the Character select screen and see what happens. 2GB physical RAM is the most my system can support.. Blah.. thought after I went from 1Gig to 1.5Gig that would have been the end of it.</blockquote><p>Everquest II can utilize over 2GB of ram on one client, so EQII really isn't 32bit friendly with the ram limits a 32bit system has</p><p>as a future reference for gaming in general I would recommend a duel-core cpu + and a 64bit PC with 64bit Windows and 4GB+ ram minimum</p><p>you might be abled to get extra performance out of your current system if you are abled to close any and all things running in back round anti virus ect u name it, they all eat up ram and the new launch pad eats 60MB-303MB+ ram</p><p>also you could try starting Everquest II by clicking the EverQuest2.exe in the Everquest II folder by passing the launch pad and saving allot of ram and resources for game</p>

TSR-JoshuaM
12-09-2011, 02:27 AM
<p><cite>Ancient_alchemist wrote:</cite></p><blockquote><p><cite>JalenX wrote:</cite></p><blockquote><p>Your problem is you only have 2GB of RAM and since the patch the memory consumption of EQ2 which has always been bad has been exacerbated.  It's almost like the more video you load the higher memory consumption but it never releases it, all the way to 2GB.</p></blockquote><p>No that is not the problem or at least not the primary issue.  I know how to monitor systems and there is still a substantial amount of free memory as well as paging file space at the time of the game crash.  As a previous person mention in one of the numerous threads on this topic, the game appears to be issuing odd memory allocation requests.  Twice I've had it crash after standing still in a bland and empty area for several minutes.  I had no problem participating in full 24 person raid which is more stressful on the system them standing in a field of snow.</p><p>I have more memory on order but am not convinced it will solved the problem. No matter how much memory someone has installed they won't use more than 3.25 G running a 32 bit version of Windows.  Conversion to 64 bit is a fair amount work and will break a number of applications.  I'm planning on waiting to see if SOE comes up with any fixes before turnig my now triple boot system into a quad boot one.</p></blockquote><p>32bit windows can address up to 4GB of memory.  This includes RAM + Video memory.  a 32bit OS can address that entire 4GB space.</p><p>The reason you see 3.3ish GB of ram on a 32bit system with 4GB is because it reserves that 700MB for hardware.  It's being used.  However, thats 700MB of your 4GB total addressable space already gone.  Once more, that includes RAM + Video memory.</p><p>It isn't issuing odd memory requests, its issuing a request when all 4GB of addressable space, or every bit of physical memory, is already consumed.  This can happen with physical RAM still available and the pagefile swapping isn't really a part of this particular process.  </p><p>Heres the issue with a 'fix' from the SOE side.  While optimizations are always ongoing to better the memory management, it cannot circumvent the limitations of a 32bit OS.  If you run out of addressable space you will crash.  If the game consumed 400MB of ram but the rest of the system is using up all of your physical memory or addressable space, you will crash when it requests more.</p>

TSR-JoshuaM
12-09-2011, 02:28 AM
<p><cite>Peogia wrote:</cite></p><blockquote><p><cite>Mysstie@Oasis wrote:</cite></p><blockquote>Well, I am seeing this problem once again. I just crashed for the 3rd time going into my house with like 7 critical errors related to out of memory. I run Windows XP Home/SP3 with 1.5GB of physical RAM and a NVidia 6800GT Video card which I believe has 256mb of RAM. I'll try killing the LaunchPad manually before leaving the Character select screen and see what happens. 2GB physical RAM is the most my system can support.. Blah.. thought after I went from 1Gig to 1.5Gig that would have been the end of it.</blockquote><p>Everquest II can utilize over 2GB of ram on one client, so EQII really isn't 32bit friendly with the ram limits a 32bit system has</p><p>as a future reference for gaming in general I would recommend a duel-core cpu + and a 64bit PC with 64bit Windows and 4GB+ ram minimum</p><p>you might be abled to get extra performance out of your current system if you are abled to close any and all things running in back round anti virus ect u name it, they all eat up ram and the new launch pad eats 60MB-303MB+ ram</p><p>also you could try starting Everquest II by clicking the EverQuest2.exe in the Everquest II folder by passing the launch pad and saving allot of ram and resources for game</p></blockquote><p>That's a great suggestion.  As long as you are already fully patched you can bypass the LaunchPad no problem as Peogia is saying.</p>

-=Hoss=-
12-09-2011, 03:00 AM
<p>Can anyone tell me how to turn off shader 3.0 without actually being able to log into the game? </p><p>Also, I can't figure otu how to go back to the default ui.  i figured it would just be a matter of putting  a # at the beginning of those 2 lines in eq2.ini, but that'snot working.  When i log in, before i crash, it is quite clearly still using the prophit skin.</p>

TSR-JoshuaM
12-09-2011, 03:04 AM
<p><cite>-=Hoss=- wrote:</cite></p><blockquote><p>Can anyone tell me how to turn off shader 3.0 without actually being able to log into the game? </p><p>Also, I can't figure otu how to go back to the default ui.  i figured it would just be a matter of putting  a # at the beginning of those 2 lines in eq2.ini, but that'snot working.  When i log in, before i crash, it is quite clearly still using the prophit skin.</p></blockquote><p>Edit the eq2_recent.ini and change the line that reads "r_usethreepointoshaders true" to "r_usethreepointoshaders false"</p><p>Rename the UI folder to UI-backup and it will patch a fresh default UI</p>

Mysstie
12-09-2011, 04:54 AM
Well.. I sent in a petition to get Mysstie moved out of her house which didn't take long to happen. On their suggestion I deleted the cache, assetcache, and logincache-us directories and did a complete game asset scan. Once in game I set the graphics settings to Extreme Performance and was able to zone into my house. I packed away some firework launchers and moved one of my plushies to another house. I then set my graphics back to their normal settings and was able to zone into my house still. So, perhaps a combination of the above steps fixed the problem for now. But yeah, I know I need a new computer.. this game is out-growing mine. Most I can do to mine is go from 1.5 to 2.0Gig of RAM which is the maximum this motherboard will support. Maybe placing the Tradeskill Apprentice and Mannequin sent it over the edge LOL.

Tarna
12-09-2011, 06:07 AM
<p>I am having the same problem. Within seconds of zoning into the game, camped in t3 guild hall, I start getting numerous out of memory errors. after the xpac date I was fine until I zoned into freeport and since then I cant stay in game long at all without the errors and now I cant even get into the game.</p><p>Windows Vista Home 32</p><p>Quad Core</p><p>4gig physical memory</p><p>Nvidia gforce 8800gt  640mg</p><p>I even went as far as reformatting my system, reinstalling everything fresh inclusing drivers etc,. The only thing that did was make the launcher take a very very long time to load and I still get the mem errors as soon as I come into game.</p>

Crolack
12-09-2011, 08:05 AM
<p>Capture at crash:Process: EverQuest2.exe Pid: 328</p><p>Type NameDirectory BaseNamedObjectsMutant BaseNamedObjects__DDrawCheckExclMode__Mutant BaseNamedObjects__DDrawExclMode__Section BaseNamedObjects1a89b460-1885-4609-85a9-196db7a48bd9Mutant BaseNamedObjects7642660c-c65e-4bb9-88ec-ed8441848d1bSection BaseNamedObjectsCiceroSharedMemDefaultS-1-5-21-1957994488-1614895754-1801674531-1003Event BaseNamedObjectscrypt32LogoffEventMutant BaseNamedObjectsCTF.Asm.MutexDefaultS-1-5-21-1957994488-1614895754-1801674531-1003Mutant BaseNamedObjectsCTF.Compart.MutexDefaultS-1-5-21-1957994488-1614895754-1801674531-1003Mutant BaseNamedObjectsCTF.Layouts.MutexDefaultS-1-5-21-1957994488-1614895754-1801674531-1003Mutant BaseNamedObjectsCTF.LBES.MutexDefaultS-1-5-21-1957994488-1614895754-1801674531-1003Mutant BaseNamedObjectsCTF.TimListCache.FMPDefaultS-1-5-21-1957994488-1614895754-1801674531-1003MUTEX.DefaultS-1-5-21-1957994488-1614895754-1801674531-1003Section BaseNamedObjectsCTF.TimListCache.FMPDefaultS-1-5-21-1957994488-1614895754-1801674531-1003SFM.DefaultS-1-5-21-1957994488-1614895754-1801674531-1003Mutant BaseNamedObjectsCTF.TMD.MutexDefaultS-1-5-21-1957994488-1614895754-1801674531-1003Section BaseNamedObjectsd:/program files/sony online entertainment/installed games/everquest ii/assetcache/asset.vdb.FreelistSection BaseNamedObjectsd:/program files/sony online entertainment/installed games/everquest ii/assetcache/asset.vdb.Mutex.SRWMMutant BaseNamedObjectsd:/program files/sony online entertainment/installed games/everquest ii/assetcache/asset.vdb.Mutex.SRWM.MutexSemaphore BaseNamedObjectsd:/program files/sony online entertainment/installed games/everquest ii/assetcache/asset.vdb.Mutex.SRWM.ReadSemaphore BaseNamedObjectsd:/program files/sony online entertainment/installed games/everquest ii/assetcache/asset.vdb.Mutex.SRWM.WriteMutant BaseNamedObjectsDBWinMutexMutant BaseNamedObjectsDDrawWindowListMutexSection BaseNamedObjectsDirectSound Administrator capture focus arrayMutant BaseNamedObjectsDirectSound Administrator capture focus array (lock)Section BaseNamedObjectsDirectSound Administrator shared thread arrayMutant BaseNamedObjectsDirectSound Administrator shared thread array (lock)Event BaseNamedObjectshardwaremixercallbackSection BaseNamedObjectsLgScrollDataMutant BaseNamedObjectsMidiMapper_ConfigureMutant BaseNamedObjectsMidiMapper_modLongMessage_RefCntEv ent BaseNamedObjectsmixercallbackSection BaseNamedObjectsmmGlobalPnpInfoMutant BaseNamedObjectsMSCTF.GCompartListMUTEX.DefaultS-1-5-21-1957994488-1614895754-1801674531-1003Section BaseNamedObjectsMSCTF.GCompartListSFM.DefaultS-1-5-21-1957994488-1614895754-1801674531-1003Mutant BaseNamedObjectsMSCTF.Shared.MUTEX.INJMutant BaseNamedObjectsMSCTF.Shared.MUTEX.MIDBSection BaseNamedObjectsMSCTF.Shared.SFM.INJSection BaseNamedObjectsMSCTF.Shared.SFM.MIDBSemaphore BaseNamedObjectsshell.{210A4BA0-3AEA-1069-A2D9-08002B30309D}Semaphore BaseNamedObjectsshell.{A48F1A32-A340-11D1-BC6B-00A0C90312E1}Mutant BaseNamedObjectsShimCacheMutexSection BaseNamedObjectsShimSharedMemorySection BaseNamedObjectsWDMAUD_CallbacksDesktop DefaultFile DeviceAfdFile DeviceAfdFile DeviceAfdFile DeviceAfdFile DeviceIpFile DeviceIpFile DeviceIpFile DeviceKsecDDFile DeviceKSENUM#00000001File DeviceKSENUM#00000002File DeviceKSENUM#00000002File DeviceKSENUM#00000002File DeviceKSENUM#00000002File DeviceKSENUM#00000002File DeviceKSENUM#00000002File DeviceTcpFile DeviceTcpFile DeviceTcpFile DeviceTcpFile DeviceTcpFile DeviceUdpKeyedEvent KernelObjectsCritSecOutOfMemoryEventDirectory KnownDllsPort RPC ControlOLE4FE53BA52BD1489F88197305539BDirectory WindowsWindowStation WindowsWindowStationsWinSta0WindowStation WindowsWindowStationsWinSta0Process <Non-existent Process>(4924)Thread <Non-existent Process>(4924): 5444Process <Non-existent Process>(4976)Thread <Non-existent Process>(4976): 1724Process <Non-existent Process>(5920)Thread <Non-existent Process>(5920): 1496Process <Non-existent Process>(5960)Thread <Non-existent Process>(5960): 5964File C:WINDOWSFontsarial.ttfFile C:WINDOWSFontsarial.ttfFile C:WINDOWSFontsarial.ttfFile C:WINDOWSFontstrebuc.ttfFile C:WINDOWSWinSxSx86_Microsoft.VC80.CRT_1fc8b3b9a1e1 8e3b_8.0.50727.6195_x-ww_44262b86File C:WINDOWSWinSxSx86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202File D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIassetcacheasset.vdbFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIassetcacheasset1.vdbFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIassetcacheasset1.vdbFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIassetslib.vplFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIclientvdl.bvdFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIlogincache-usFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIlogincache-usFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIlogincache-usFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIlogincache-usFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IImusicLoading.mp3File D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksantonica.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksantonica.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksantonica.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksChar_SOGA.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksChar_SOGA.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksChar_SOGA.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpakscommonlands.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksdpo_housing1.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksfprt_guildhall_tier1.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksFXPartGeo.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksFXPartShaders.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksFXPartShaders.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksFXPartShaders.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksFXPartText.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksFXPartText.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksFXPartText.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksFXPartText3.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksFXPartVoc.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksFXPartVoc.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksFXPartVoc.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksloadscreens.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksqey_guildhall_tier1.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksqey_guildhall_tier1.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksqey_guildhall_tier1.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksqey_guildhall_tier1_SG.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksqey_guildhall_tier1_SG.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksqey_guildhall_tier1_SG.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksqey_guildhall_tier2.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksqey_guildhall_tier2.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksqey_guildhall_tier2.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksqey_guildhall_tier3.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksqey_guildhall_tier3.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksqey_guildhall_tier3.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksShaCod.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksShaTplt.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksShaTplt.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksShaTplt.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksSndObPrt1.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksspmisc.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIpaksZDDS14.vpkFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIui.logFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIUIfontsKABOG___.TTFFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIUIfontsKABOG___.TTFFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIUIfontsMAGIC___.TTFFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIUIfontszcal801b.ttfFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIUIfontszcal801b.ttfFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIUIfontszcal801b.ttfFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIUIfontszcal801b.ttfFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIUIfontszcal801b.ttfFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIUIfontszcal801b.ttfFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIUIfontszcal801b.ttfFile D:Program FilesSony Online EntertainmentInstalled GamesEverQuest IIUIfontszcal801b.ttfProcess EQ2VoiceService.exe(6076)Thread EQ2VoiceService.exe(6076): 5356Thread EverQuest2.exe(328): 2952Thread EverQuest2.exe(328): 2952Thread EverQuest2.exe(328): 2952Thread EverQuest2.exe(328): 2952Thread EverQuest2.exe(328): 3336Thread EverQuest2.exe(328): 360Thread EverQuest2.exe(328): 360Thread EverQuest2.exe(328): 360Thread EverQuest2.exe(328): 3660Thread EverQuest2.exe(328): 3804Thread EverQuest2.exe(328): 4192Thread EverQuest2.exe(328): 4564Thread EverQuest2.exe(328): 4708Thread EverQuest2.exe(328): 4720Thread EverQuest2.exe(328): 5004Thread EverQuest2.exe(328): 5008Thread EverQuest2.exe(328): 5012Thread EverQuest2.exe(328): 5020Thread EverQuest2.exe(328): 5076Thread EverQuest2.exe(328): 5076Thread EverQuest2.exe(328): 5076Thread EverQuest2.exe(328): 5088Thread EverQuest2.exe(328): 5096Thread EverQuest2.exe(328): 5096Thread EverQuest2.exe(328): 5096Thread EverQuest2.exe(328): 5152Thread EverQuest2.exe(328): 5152Thread EverQuest2.exe(328): 5172Thread EverQuest2.exe(328): 5332Thread EverQuest2.exe(328): 5448Thread EverQuest2.exe(328): 5460Thread EverQuest2.exe(328): 5468Thread EverQuest2.exe(328): 5508Thread EverQuest2.exe(328): 5508Thread EverQuest2.exe(328): 5628Thread EverQuest2.exe(328): 5872Thread EverQuest2.exe(328): 5884Thread EverQuest2.exe(328): 5928Key HKCRKey HKCRKey HKCRKey HKCRCLSIDKey HKCRCLSIDKey HKCUKey HKCUSoftwareClassesKey HKCUSoftwareClassesKey HKCUSoftwareClassesKey HKCUSoftwareClassesKey HKCUSoftwareClassesKey HKCUSoftwareClassesKey HKCUSoftwareClassesKey HKCUSoftwareClassesKey HKCUSoftwareClassesKey HKLMKey HKLMSOFTWAREMicrosoftCOM3Key HKLMSOFTWAREMicrosoftCOM3Key HKLMSOFTWAREMicrosoftCOM3Key HKLMSOFTWAREMicrosoftCOM3Key HKLMSOFTWAREMicrosoftCOM3Key HKLMSOFTWAREMicrosoftCOM3Key HKLMSOFTWAREMicrosoftWindows NTCurrentVersionDrivers32Key HKLMSOFTWAREMicrosoftWindows NTCurrentVersionDrivers32Key HKLMSYSTEMControlSet001Hardware Profiles�001Key HKLMSYSTEMControlSet001Hardware Profiles�001SystemCurrentControlSetEnumHDAUDIOFUNC _01&VEN_10EC&DEV_0885&SUBSYS_10ECE601&REV_10014&1FF4EC3B&0&0001Key HKLMSYSTEMControlSet001Hardware Profiles�001SystemCurrentControlSetEnumHDAUDIOFUNC _01&VEN_10EC&DEV_0885&SUBSYS_10ECE601&REV_10014&1FF4EC3B&0&0001DirectSoundKey HKLMSYSTEMControlSet001Hardware Profiles�001SystemCurrentControlSetEnumHDAUDIOFUNC _01&VEN_10EC&DEV_0885&SUBSYS_10ECE601&REV_10014&1FF4EC3B&0&0001DirectSoundKey HKLMSYSTEMControlSet001ServicesNetBTParametersKey HKLMSYSTEMControlSet001ServicesNetBTParametersInte rfacesKey HKLMSYSTEMControlSet001ServicesTcpipLinkageKey HKLMSYSTEMControlSet001ServicesTcpipParametersKey HKLMSYSTEMControlSet001ServicesWinSock2ParametersN ameSpace_Catalog5Key HKLMSYSTEMControlSet001ServicesWinSock2ParametersP rotocol_Catalog9Key HKUKey HKUKey HKUKey HKUToken NT AUTHORITYNETWORK SERVICE:3e4</p>

Crolack
12-09-2011, 08:15 AM
<p>Memory info:</p><p>Process<span style="white-space: pre;"> </span>PID<span style="white-space: pre;"> </span>CPU<span style="white-space: pre;"> </span>Description<span style="white-space: pre;"> </span>Company Name<span style="white-space: pre;"> </span>I/O Delta Total Bytes<span style="white-space: pre;"> </span><strong>Virtual Size</strong><span style="white-space: pre;"> </span>USER Objects<span style="white-space: pre;"> </span>GDI Objects<span style="white-space: pre;"> </span><strong>Page Faults</strong><span style="white-space: pre;"> </span>Private Bytes<span style="white-space: pre;"> </span>Peak Private Bytes<span style="white-space: pre;"> </span>Working Set<span style="white-space: pre;"> </span>Peak Working Set<span style="white-space: pre;"> </span>WS Private<span style="white-space: pre;"> </span>WS Shareable<span style="white-space: pre;"> </span>WS Shared<span style="white-space: pre;"> </span>Min Working Set<span style="white-space: pre;"> </span>Max Working Set</p><p>EverQuest2.exe<span style="white-space: pre;"> </span>328<span style="white-space: pre;"> </span>4.33<span style="white-space: pre;"> </span>EQ2 Client Application<span style="white-space: pre;"> </span>Sony Online Entertainment<span style="white-space: pre;"> </span>31.6  KB<strong><span style="white-space: pre;"> </span>1,896,784 K</strong><span style="white-space: pre;"> </span>107<span style="white-space: pre;"> </span>292<span style="white-space: pre;"> </span><strong>10,484,917</strong><span style="white-space: pre;"> </span>1,350,568 K<span style="white-space: pre;"> </span>1,624,452 K<span style="white-space: pre;"> </span>1,369,548 K<span style="white-space: pre;"> </span>1,640,756 K<span style="white-space: pre;"> </span>1,344,536 K<span style="white-space: pre;"> </span>25,012 K<span style="white-space: pre;"> </span>5,860 K<span style="white-space: pre;"> </span>200 K<span style="white-space: pre;"> </span>1,380 K</p><hr /><p>10 million page faults....</p>

TastesLikeChicken
12-09-2011, 09:11 AM
<p>I had the same issue on 12/7 but found it hasn't occured while running windowed instead of full screen.</p>

Majin_MLF
12-09-2011, 10:25 AM
<p>I still have this issue even running in windowed mode.</p><p>WinXP Sp3. 32bit - 1GB 560GTX + 4GB RAM (means, it uses ~3GB) - im playing at 2560x Resolution and before the patch i hadnt any issues - now when i take 2-3 screenshots in game the game already crashes. The memory management has gotten for the worse again in this patch.</p><p>I mean, its bad enough that such an old game cannot run top notch on recent hardware because they programmed it to be cpu bound (instead of letting the graphics card do their job) - now the client programmers make it even worse by not being able to utilize the memory correctly - seriously this is a real disgrace - the developer responsible for this mess should be ashamed - this is coming from a fellow c++ server/client developer.</p>

Voodoo Love Tool
12-09-2011, 11:18 AM
<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Voodoo Love Tool wrote:</cite></p><blockquote><p>Same issue.I have never had these issue before.Any help would be great. Thanks! No idea what any of this means, but here it goes.</p><p>System Information------------------Time of this report: 12/8/2011, 18:24:01       Machine name: OWNER-PC   Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.110617-0336)           Language: English (Regional Setting: English)System Manufacturer: INTEL       System Model: DG31PR               BIOS: BIOS Date: 01/23/08 15:53:32 Ver: 08.00.10          Processor: Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz (2 CPUs), ~3.0GHz             Memory: 3068MB RAM          Page File: 1567MB used, 4805MB available        Windows Dir: C:Windows    DirectX Version: DirectX 11DX Setup Parameters: Not found     DxDiag Version: 7.00.6002.18107 32bit Unicode</p><p>------------DxDiag Notes------------      Display Tab 1: No problems found.      Display Tab 2: No problems found.        Sound Tab 1: No problems found.        Sound Tab 2: No problems found.        Sound Tab 3: No problems found.          Input Tab: No problems found.</p><p>--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (retail)DirectDraw:  0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)</p><p>---------------Display Devices---------------        Card name: NVIDIA GeForce 8500 GT     Manufacturer: NVIDIA        Chip type: GeForce 8500 GT         DAC type: Integrated RAMDAC       Device Key: EnumPCIVEN_10DE&DEV_0421&SUBSYS_0480196E&REV_A1   Display Memory: 1776 MB Dedicated Memory: 497 MB    Shared Memory: 1278 MB     Current Mode: 1680 x 1050 (32 bit) (60Hz)          Monitor: SyncMaster 2232BW/2232GW/2232GW Plus,SyncMaster Magic CX2232GW(Digital)      Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll   Driver Version: 8.17.0012.8562 (English)      DDI Version: 10   BGRA Supported: YesDriver Attributes: Final Retail Driver Date/Size: 10/15/2011 02:53:00, 13205312 bytes      WHQL Logo'd: Yes  WHQL Date Stamp: Device Identifier: {D7B71E3E-4761-11CF-AC5B-8C241FC2C535}        Vendor ID: 0x10DE        Device ID: 0x0421        SubSys ID: 0x0480196E      Revision ID: 0x00A1      Revision ID: 0x00A1      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C</p></blockquote><p>Do you have 4GB of system ram installed physically?</p><p>How can i tell?</p></blockquote>

-=Hoss=-
12-09-2011, 01:39 PM
<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>-=Hoss=- wrote:</cite></p><blockquote><p>Can anyone tell me how to turn off shader 3.0 without actually being able to log into the game? </p><p>Also, I can't figure otu how to go back to the default ui.  i figured it would just be a matter of putting  a # at the beginning of those 2 lines in eq2.ini, but that'snot working.  When i log in, before i crash, it is quite clearly still using the prophit skin.</p></blockquote><p>Edit the eq2_recent.ini and change the line that reads "r_usethreepointoshaders true" to "r_usethreepointoshaders false"</p><p>Rename the UI folder to UI-backup and it will patch a fresh default UI</p></blockquote><p>thank you, I'll try these when I get home. I watched my memory usage last night and it started throwing up errors when I still had 830 meg of free memory.</p><p>In the other thread I think you told me I needed a 64 bit OS to be able to use more memory.  I'm not opposed to an upgrade, but can you point me to minimum and recommended specs for what it takes to run EQ2 these days?  If I upgrade, I'll want to use Windows 7, is that officially supported? </p>

TSR-JoshuaM
12-09-2011, 02:12 PM
<p><cite>-=Hoss=- wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>-=Hoss=- wrote:</cite></p><blockquote><p>Can anyone tell me how to turn off shader 3.0 without actually being able to log into the game? </p><p>Also, I can't figure otu how to go back to the default ui.  i figured it would just be a matter of putting  a # at the beginning of those 2 lines in eq2.ini, but that'snot working.  When i log in, before i crash, it is quite clearly still using the prophit skin.</p></blockquote><p>Edit the eq2_recent.ini and change the line that reads "r_usethreepointoshaders true" to "r_usethreepointoshaders false"</p><p>Rename the UI folder to UI-backup and it will patch a fresh default UI</p></blockquote><p>thank you, I'll try these when I get home. I watched my memory usage last night and it started throwing up errors when I still had 830 meg of free memory.</p><p>In the other thread I think you told me I needed a 64 bit OS to be able to use more memory.  I'm not opposed to an upgrade, but can you point me to minimum and recommended specs for what it takes to run EQ2 these days?  If I upgrade, I'll want to use Windows 7, is that officially supported? </p></blockquote><p>Windows 7 is absolutely supported.  For Win 7 we recommend 2GB (minimum 1GB, but again, you'll probably run in to memory errors once you hit the huge bulky or decorated zones).  I personally recommend at least 4GB of ram.</p>

-=Hoss=-
12-09-2011, 03:29 PM
<p>OK thanks, and what about processor speed / video cards?  Are there min and recommended specs for those? EQ2 still cannot use multiple cores right?</p><p>Also, this may be a silly question, but did everyone who's having these problems buy the expansion?  I keep trying to figure out why I was able to raid the day after the expansion and started having problems afterwards, and I keep coming back to the fact that I bought the expansion in the middle of the raid.  It makes me wonder if the game would work again if the expansion was taken away from me.  I have a second account that doesn't have it, I guess I'll test that theory tonight.</p>

TSR-JoshuaM
12-09-2011, 03:49 PM
<p><cite>-=Hoss=- wrote:</cite></p><blockquote><p>OK thanks, and what about processor speed / video cards?  Are there min and recommended specs for those? EQ2 still cannot use multiple cores right?</p><p>Also, this may be a silly question, but did everyone who's having these problems buy the expansion?  I keep trying to figure out why I was able to raid the day after the expansion and started having problems afterwards, and I keep coming back to the fact that I bought the expansion in the middle of the raid.  It makes me wonder if the game would work again if the expansion was taken away from me.  I have a second account that doesn't have it, I guess I'll test that theory tonight.</p></blockquote><p>EQ2 does support multi-core processors.</p>

Pereset
12-09-2011, 04:27 PM
<p>I am getting the same problems that everyone is having, as is my wife. Every time we zone, there is a pause, the screen goes white, and then recovers.  Sometimes, the screen does not recover and we are facd with the application crash. This just happened after the last update and I have never had the problem in the over 8 years I have been playing this game with several different O/S's (XP-Windows 7).  I am running a Windows 7 64-bit Ultimate rig with a 6-core processor, while she is running a Windows 7 Ultimate 32-bit O/S with a dual core processor.  Here is my DXDIAG info:</p><p>------------------System Information------------------Time of this report: 12/9/2011, 11:16:36       Machine name:    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)           Language: English (Regional Setting: English)System Manufacturer: System manufacturer       System Model: System Product Name               BIOS: BIOS Date: 07/18/11 12:08:37 Ver: 08.00.15          Processor: AMD Phenom(tm) II X6 1055T Processor (6 CPUs), ~2.8GHz             Memory: 4096MB RAMAvailable OS Memory: 4094MB RAM          Page File: 14757MB used, 1617MB available        Windows Dir: C:Windows    DirectX Version: DirectX 11DX Setup Parameters: Not found   User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent)    DWM DPI Scaling: Disabled     DxDiag Version: 6.01.7601.17514 64bit Unicode</p><p>------------DxDiag Notes------------      Display Tab 1: No problems found.        Sound Tab 1: No problems found.        Sound Tab 2: No problems found.        Sound Tab 3: No problems found.        Sound Tab 4: No problems found.        Sound Tab 5: No problems found.          Input Tab: No problems found.</p><p>--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (retail)DirectDraw:  0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)</p><p>---------------Display Devices---------------          Card name: ATI Radeon HD 5700 Series       Manufacturer: Advanced Micro Devices, Inc.          Chip type: ATI display adapter (0x68B<img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" />           DAC type: Internal DAC(400MHz)         Device Key: EnumPCIVEN_1002&DEV_68B8&SUBSYS_03441043&REV_00     Display Memory: 2805 MB   Dedicated Memory: 1014 MB      Shared Memory: 1791 MB       Current Mode: 1920 x 1200 (32 bit) (60Hz)       Monitor Name: iH282      Monitor Model: iH282         Monitor Id: HSD20E6        Native Mode: 1920 x 1200(p) (59.950Hz)        Output Type: HDMI        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,at icfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64 .dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a. cap,atitmm64.dllDriver File Version: 8.17.0010.1094 (English)     Driver Version: 8.892.0.0        DDI Version: 11       Driver Model: WDDM 1.1  Driver Attributes: Final Retail   Driver Date/Size: 9/8/2011 09:32:58, 862720 bytes        WHQL Logo'd: Yes    WHQL Date Stamp:   Device Identifier: {D7B71EE2-2BF8-11CF-B577-4E23BEC2C535}          Vendor ID: 0x1002          Device ID: 0x68B8          SubSys ID: 0x03441043        Revision ID: 0x0000       D3D9 Overlay: Not Supported            DXVA-HD: Not Supported       DDraw Status: Enabled         D3D Status: Enabled         AGP Status: Enabled</p><p>-------------Sound Devices-------------            Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes            Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0892&SUBSYS_104383C0&REV_1003        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: RTKVHD64.sys         Driver Version: 6.00.0001.6343 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 4/6/2011 14:33:48, 2826984 bytes            Other Files:         Driver Provider: Realtek Semiconductor Corp.         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</p><p>            Description: AMD HDMI Output (AMD High Definition Audio Device) Default Sound Playback: No Default Voice Playback: No            Hardware ID: HDAUDIOFUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: AtihdW76.sys         Driver Version: 7.12.0000.7702 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 6/6/2011 14:07:00, 231440 bytes            Other Files:         Driver Provider: Advanced Micro Devices         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</p><p>            Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No            Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0892&SUBSYS_104383C0&REV_1003        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: RTKVHD64.sys         Driver Version: 6.00.0001.6343 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 4/6/2011 14:33:48, 2826984 bytes            Other Files:         Driver Provider: Realtek Semiconductor Corp.         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</p><p>            Description: Speakers (Logitech USB Headset) Default Sound Playback: No Default Voice Playback: No            Hardware ID: USBVID_046D&PID_0A0B&REV_1013&MI_00        Manufacturer ID: 65535             Product ID: 65535                   Type: WDM            Driver Name: USBAUDIO.sys         Driver Version: 6.01.7601.17514 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 11/20/2010 02:43:52, 109696 bytes            Other Files:         Driver Provider: Microsoft         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</p><p>            Description: Realtek Digital Output(Optical) (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No            Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0892&SUBSYS_104383C0&REV_1003        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: RTKVHD64.sys         Driver Version: 6.00.0001.6343 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 4/6/2011 14:33:48, 2826984 bytes            Other Files:         Driver Provider: Realtek Semiconductor Corp.         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</p><p>---------------------Sound Capture Devices---------------------            Description: Microphone (Realtek High Definition Audio)  Default Sound Capture: Yes  Default Voice Capture: Yes            Driver Name: RTKVHD64.sys         Driver Version: 6.00.0001.6343 (English)      Driver Attributes: Final Retail          Date and Size: 4/6/2011 14:33:48, 2826984 bytes              Cap Flags: 0x1           Format Flags: 0xFFFFF</p><p>     </p>

TSR-JoshuaM
12-09-2011, 05:47 PM
<p>Are you receiving a specific out of memory error or just an appcrash?</p>

Baggottcrew
12-09-2011, 05:57 PM
<p><strong>Ticket Number #111209-001674</strong></p><p>For the past 2 days I have been crashing -  sometimes I have gone for a couple of hours without a crash and then this evening, joined our raid force for Sullon Spire fun and whoops - critical error, not enough memory or unrecoverable error in various different files. Within the fifteen minutes I had crashed 4 times.</p><p>Please i just want my game not to crash <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p><p>Wylie x</p>

TSR-JoshuaM
12-09-2011, 06:03 PM
<p><cite>Wylie@Splitpaw wrote:</cite></p><blockquote><p><strong>Ticket Number #111209-001674</strong></p><p>For the past 2 days I have been crashing -  sometimes I have gone for a couple of hours without a crash and then this evening, joined our raid force for Sullon Spire fun and whoops - critical error, not enough memory or unrecoverable error in various different files. Within the fifteen minutes I had crashed 4 times.</p><p>Please i just want my game not to crash <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p><p>Wylie x</p></blockquote><p>A few things you might be able to start with.  DX9 update, Video card driver update, and sound card driver update.</p><p>Here's DX9 below, the rest you need to visit your system or motherboard manufacturer.  If theres a BIOS update available for your motherboard I would also recommend that.</p><p>Please download and run the file linked in the article below.  This is a self-extracting executable file that will prompt you to select a folder for extraction.  Create a folder on your desktop and direct it to that folder.  Once complete, open that folder and run the DXSETUP file to start the actual update itself.</p><p>[DX9] June 2010 - <a href="http://www.microsoft.com/download/en/details.aspx?id=8109" target="_blank" rel="nofollow">http://www.microsoft.com/download/e...ls.aspx?id=8109</a></p>

-=Hoss=-
12-09-2011, 06:47 PM
<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>Windows 7 is absolutely supported.  For Win 7 we recommend 2GB (minimum 1GB, but again, you'll probably run in to memory errors once you hit the huge bulky or decorated zones).  I personally recommend at least 4GB of ram.</p></blockquote><p>There seem to be a lot of choices for windows 7.  Which flavor is needed / recommended?  I know I want 64 bit, but there's home, professional and ultimate to choose from.</p>

cutiechicchi
12-09-2011, 08:17 PM
<p>okay my Shader 3.0 isn't checked and everytime I switch toons or zone I crsh. This didn't happen before this expac and I have been playing over 4 years now. I didn't pay $60 + monthly sub so I can crash every freaking 5 minutes. I have a ticket submitted and it's been 2 days and no reply. Actually I have 3 petitions still pending.</p>

TSR-JoshuaM
12-09-2011, 08:42 PM
<p><cite>-=Hoss=- wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>Windows 7 is absolutely supported.  For Win 7 we recommend 2GB (minimum 1GB, but again, you'll probably run in to memory errors once you hit the huge bulky or decorated zones).  I personally recommend at least 4GB of ram.</p></blockquote><p>There seem to be a lot of choices for windows 7.  Which flavor is needed / recommended?  I know I want 64 bit, but there's home, professional and ultimate to choose from.</p></blockquote><p>Any of those versions would work so it's all up to your preference.</p><p>Microsoft has a comparison site up on the different versions - <a href="http://windows.microsoft.com/en-US/windows7/products/compare" target="_blank" rel="nofollow">http://windows.microsoft.com/en-US/...roducts/compare</a></p>

Optio
12-10-2011, 05:18 AM
<p><strong>Ticket No </strong><strong>#111210-000724</strong></p><p>I seem to have the same issue since launch of AoD, have tried updating drivers, updating DX9, running windowed, running fullscreen, running shader 3.0, not running shader 3.0 etc etc etc...</p><p>This is very frustrating as I have had no issue with the game for years as a subscribing player and now the game is unplayable!</p><p>Please help me!</p><p>I want to play, I want to pay my subs and this is sooooooo frustrating <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p><p>PS. DXDIAG and MSINFO32 have been included on the support ticket</p>

Boomersooner
12-10-2011, 12:10 PM
I also have this problem. Very frustrating. I have not changed anything excepts I downloaded the mandatory GU 62 stuff and poof. I cant play for longer than 10 minutes it seems. Before I get that ran out of memory error. EQ2 is going to have to shut down. Hell if I cant play I sure as hell dont want to pay for it.

TSR-JoshuaM
12-10-2011, 01:44 PM
<p>Requirements havent gone up but the size of the assets have.  You can limit memory usage by lowering your settings down further like with Advanced display option, under performance, Graphics Resolution slider.  Lower the texture resolutions as well.</p><p>Your other option is to allow EQ2 to consume more than 2GB of memory or upgrade to a 64bit OS.</p><p>Deadcrickets2 made a great post about this that I stickied for him - <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=506883">http://forums.station.sony.com/eq2/...topic_id=506883</a></p>

Danzriel
12-10-2011, 10:44 PM
<p>I found a facepalm solution.</p><p>Tech support had me go into display settings to disable shader 3.0.  I reported back to them that shader 3.0 was already disabled.  HOWEVER, in going into the "advanced" settings, something I've not gone into for a couple of years since a new vid card previously to the current vid card, I found that the game had reset my display settings. </p><p>Normally my "custom" settting is some things on medium, some thing on high, shadows and bloom off.  (Bloom gives me a headache.)  I swear, I haven't been in those settings for a  couple of years. I like med/high on my rig, I get good performance with it and the graphics are nice enough. </p><p>Looking at my settings today, I discovered they still say "custom" but every darn setting was<em> reset to maximum!!!</em></p><p>I don't know if the game automatically reset my settings when I installed a new vid card last spring or if this happened in one of the updates.  I've had memory crash issues lately in Neriak and with the New Freeport, I've been crashing within 5 minutes.  </p><p>I've reset my "custom" settings back to my normal med/high settings.  I have not crashed in Freeport since.</p>

Danzriel
12-10-2011, 11:09 PM
<p>Heh, and just now I crashed in Neriak...memory issues.  Still, I was able to tootle around Freeport and without a fatal error crash, which is a huge improvement</p>

Aliscious
12-11-2011, 07:18 PM
<p>Having the same problem zoning into my SQ house. Submitted a ticket #111211-001369 with dxdiag and msinfo32 files attached.</p>

Twinklin
12-12-2011, 04:21 AM
<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>Deadcrickets2 made a great post about this that I stickied for him - <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=506883">http://forums.station.sony.com/eq2/...topic_id=506883</a></p></blockquote><p>I had been talking about this issue in the general tech support forum and after my BF found the stickied thread that JoshuaM mentions here my issue was gone. I did what Deadcrickets2 suggests and I haven't had a memory error since. I am still having far more lag than I ever did pre AoD to the point in cities and certain other zones I have to turn my graphics down to balanced and sometimes lower just to be able to move.</p>

-=Hoss=-
12-12-2011, 02:36 PM
<p>I upgraded to windows 7 and it seems to be fine even with just 4g of memory.  heck, it even ran with 2 gigs of memory with the new OS (though it was quite jumpy).</p><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>Deadcrickets2 made a great post about this that I stickied for him - <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=506883">http://forums.station.sony.com/eq2/...topic_id=506883</a></p></blockquote><p>That's curious.  In that post, he's talking about allowing the application to use more virtual memory.  But you said this.</p><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>It isn't issuing odd memory requests, its issuing a request when all 4GB of addressable space, or every bit of physical memory, is already consumed.  This can happen with physical RAM still available and the pagefile swapping isn't really a part of this particular process.  </p></blockquote><p>So, I'm confused.  Isn't the pagefile another name for virtual memory?  Have you backed off of the earlier statement, or was it maybe a typo in deadcricket's post?</p>

TSR-JoshuaM
12-12-2011, 05:15 PM
<p>The context may be confusing you.</p><p>Windows 32bit only allows an application, like EQII, to consume up to 2GB of virtual memory.  Lets say it did that and is consuming 2GB of virtual memory.  Some of that memory is addressed to actual physical system RAM or video RAM, some of it is paged out, and so on.  Virtual memory is not synonymous with pagefile, though a pagefile is a form of virtual memory it is not the only source of it.  </p><p>The way I describe it, which is just a different term for the same thing, would be total addressable memory space.  He is using the word virtual memory which is still 100% accurate.</p>

Greggor
12-12-2011, 08:56 PM
<p><span ><p>I am also suffering from the out of memory crashing problem</p><p>I have opened a support ticket:  <strong>#111211-001808</strong></p><div>Since the AOD update on 12/6 I've been getting the application ran out of memory error , happens in any zone I've visitedsome zones last longer than others, but total time is 5 seconds to 10 minutes playtime before crash ends playing.I have two accounts and two computers, this happens on any combination, in this post I'm just giving information for main computer and this main accountI have tried the /force_low_mem_mode 1 command, I have tried adding the /3GB switch described in deadcrickets2's post, I have lowered all video settings to the absolute minimum, replaced/deleted UI files, removed/reinstalled the game, tried both streaming and full version.</div><div>Is there something I missed and have not tried or have I exhausted all suggestions proposed so far in this thread?</div></span></p>

Therendil
12-12-2011, 09:44 PM
<p>The posted info on the 3GB fix is confusing because the MS article itself says 'virtual memory.'  However, the /3GB switch actually affects physical and virtual memory.  With that switch set, all programs have 1GB more physical RAM to use before needing any virtual memory.</p><p>-= Therendil =-</p>

Bodiddle
12-13-2011, 10:13 AM
<p>build="SOEBuild=8311L" version="SOEVersionString=2011/12/8 15:27:25" build_type="USER OPTIMIZED" ls_address="none" zone="ZoneScene::onOpen" loc="-124.83  59.82 -890.17" performance="7" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/code/genericaura.vdl)"build="SOEBuild=8311L" version="SOEVersionString=2011/12/8 15:27:25" build_type="USER OPTIMIZED" ls_address="none" zone="ZoneScene::onOpen" loc="-124.83  59.82 -890.17" performance="7" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/interiors/scenes/regions/antonica/guildhalls/gh_loot/dragon_scales/gh_loot_aiden02_l0.draw)"build="SOEBuild=8311L" version="SOEVersionString=2011/12/8 15:27:25" build_type="USER OPTIMIZED" ls_address="none" zone="ZoneScene::onOpen" loc="-124.83  59.82 -890.17" performance="7" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/characters/creatures/monsters/voidbeast/body_2sided.vdl)"build="SOEBuild=8311L" version="SOEVersionString=2011/12/8 15:27:25" build_type="USER OPTIMIZED" ls_address="none" zone="ZoneScene::onOpen" loc="-124.83  59.82 -890.17" performance="7" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/templates/bclr_bmp1_nocull.vdl)"build="SOEBuild=8311L" version="SOEVersionString=2011/12/8 15:27:25" build_type="USER OPTIMIZED" ls_address="none" zone="ZoneScene::onOpen" loc="-124.83  59.82 -890.17" performance="7" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/characters/creatures/monsters/voidbeast/sourceimages/bodybump.dds)"</p>

Bodiddle
12-13-2011, 01:52 PM
<p>Post 12/13/2011 update , my system seems stable currently. But still getting alerts passing on the info.</p><p>Alert log with shaders 3.0 on</p><p>build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="qey_guildhall_tier2" loc="-29.53   2.73  12.34" performance="1" alert="G:liveeq2frameworkcoredevicesDirectX9RenderDevice. cpp(17227): Shader _exp02/shaders/zones/objects/custom/hf_weaponrack_shield_wall01.vdl expects texture coordinate ( UV ) set 1, and the current mesh _exp02/cooked/zones/objects/weapon_racks_displays/hf_weapons_wall_shield01_l0.draw doesn't include this set."build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc="383.72 -18.68 115.86" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/code/genericaura.vdl)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc="383.72 -18.68 115.86" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/interiors/scenes/regions/antonica/guildhalls/gh_loot/dragon_scales/gh_loot_aiden02_l0.draw)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc="383.72 -18.68 115.86" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/characters/creatures/monsters/voidbeast/body_2sided.vdl)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc="383.72 -18.68 115.86" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/templates/3.0/nocull_lg_b1_mtrl_blend_3_3_0.vdl)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc="383.72 -18.68 115.86" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/characters/creatures/monsters/voidbeast/sourceimages/bodybump.dds)"</p><p>Alert log with out shaders 3.0</p><p>build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/ui_fx/fx/sourceimages/oceanseamless.dds)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/ui_fx/fx/sourceimages/oceanseamlessenv.dds)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/code/genericaura.vdl)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/characters/ec/pc/humanmale/scenes/optimized/humanmale_lod0.skeleton)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/templates/particle_fast_add_fatline.vdl)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/templates/sfx_glass_piping.vdl)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/ui_fx/fx/sourceimages/simplesprites/white_color.dds)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/interiors/scenes/regions/antonica/guildhalls/gh_loot/dragon_scales/gh_loot_aiden02_l0.draw)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/characters/creatures/monsters/voidbeast/body_2sided.vdl)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/characters/accessories/armor_dummy/animations/armor_dummy_standing.anim)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/characters/accessories/armor_dummy/scene/armor_dummy_idle_l2.draw)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/ui_fx/glass/glassyellow001_scroll.vdl)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/ui_fx/particleshaders/tiles/stream_scroll.vdl)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/ui_fx/particleshaders/fatline/stream_tile_v_add.vdl)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/templates/particle_add_scrolling_mask.vdl)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/ui_fx/fx/sourceimages/simplesprites/tiles/stream.dds)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (shaders/templates/bclr_bmp1_nocull.vdl)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/characters/creatures/monsters/voidbeast/sourceimages/bodybump.dds)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/characters/accessories/armor_dummy/scene/armor_dummy_idle_l1.draw)"build="SOEBuild=8323L" version="SOEVersionString=2011/12/12 14:56:28" build_type="USER OPTIMIZED" ls_address="none" zone="Camping" loc=" 42.11   2.54  21.99" performance="1" alert="G:liveeq2frameworkresmanResourceManager.cpp(114): Resource leak! (cooked/characters/accessories/armor_dummy/scene/armor_dummy_idle_l0.draw)"</p>

TSR-JoshuaM
12-13-2011, 03:29 PM
<p><cite>Therendil wrote:</cite></p><blockquote><p>The posted info on the 3GB fix is confusing because the MS article itself says 'virtual memory.'  However, the /3GB switch actually affects physical and virtual memory.  With that switch set, all programs have 1GB more physical RAM to use before needing any virtual memory.</p><p>-= Therendil =-</p></blockquote><p>Physical memory contributes to virtual memory as well, but is not the only form of memory that contributes to how much virtual memory you have.  The use of the term virtual memory is correct as it doesnt matter what type of ram (physical or not, video or system RAM, paged, etc) the memory address is actually assigned to, it allows an application to use over 2GB of it.</p>

-=Hoss=-
12-13-2011, 07:09 PM
<p>so is this game now programmed to need more than 2 gig of memory?  When did that happen? </p>

General_Info
12-13-2011, 08:21 PM
<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Therendil wrote:</cite></p><blockquote><p>The posted info on the 3GB fix is confusing because the MS article itself says 'virtual memory.'  However, the /3GB switch actually affects physical and virtual memory.  With that switch set, all programs have 1GB more physical RAM to use before needing any virtual memory.</p><p>-= Therendil =-</p></blockquote><p>Physical memory contributes to virtual memory as well, but is not the only form of memory that contributes to how much virtual memory you have.  The use of the term virtual memory is correct as it doesnt matter what type of ram (physical or not, video or system RAM, paged, etc) the memory address is actually assigned to, it allows an application to use over 2GB of it.</p></blockquote><p>well a work around for those with issues may be opening up their task manager and turning up the priority of the proccess so more system resources are allocated to EQ2 also it might be worth noting for peopel that are having issues to check what their active/inactive settings are you can ether have it so the program "on top" of the order and being used will get more resources while the programs in the background will get less or it will be vice versa.</p><p>second i would note that launchpad now persists even after launching the game a few games have issues when a platform is used or a launcher runs in the background. please consider adding a luancher option to auto-close once the game launches because before the expansion the launcher clsoed on it's own.</p><p>a guildie had a sound issue where she couldn't hear certain things -just- like i experianced in another game, restarting and closing the launcher before she selected a toon fixed her issue.</p><p>P.S i use a TON of swap file space, when those errors come up for me occasionally i can simply switch EQ2 to windowed mode and move the error message to the side of the screen and then select the EQ2 window to cover the messages and then i can play as normal like nothing happened.</p>

tystrum
12-13-2011, 10:36 PM
<p>Here's my question...why is a 7 year old game having such memory issues.   On EQ1, I can run 4 different clients at the same time with little stutter (unless in the guild lobby).  On WoW, I was able to run 2 to 3 instances at once with no issues.  I can even run 2 instances of Rift at the same time with no issues.   (This is while having a web window up, and usually music playing also).   Why does EQ2 crash my system due to Out of Memory issues when trying to play on anything above balanced?  (And, even there, once in a while).   Trying to play at max settings, or even Better Quality (one step up from Balanced), crashes me within 20 mins.   Why?   </p>

ianilu
12-14-2011, 10:29 PM
I am also crashing to a black freezing sceren, most times I am getting a Memory error. #111214-002117

Morgania434
12-15-2011, 03:06 PM
<p>The fix i found for this (worked on my computer at any rate, Win xp Pro, sp3, 32bit)</p><p>Delete all everquest files, then do a search for everquest then sony and delete all everquest files. </p><p>Once that is done, delete shortcuts.</p><p>The come here and re download the game!</p><p>Worked extremely well for me, hope it works for others as well!</p><p>It wasn't "my computer" at all, it was the fact that the game files were doubled up and it was trying to access both the original files and the new updated ones at the same time. IE: my eq2 extended files and the new eq2 files. </p><p>I was getting 1 - 9 fps in cities - due to that fact. even happened in darklight woods! </p><p>Once i did a fresh start in game, problems went away !</p><p>Except for that annoying back to the mob thingie!  That could be a game breaker for many.</p>

TSR-JoshuaM
12-15-2011, 03:53 PM
<p>The game wont try to access multiple sets of assets and you cant have two of the same asset in the same folder (they have specific names, so two files cant share the same filename).</p><p>I would assume this is because the configuration files were deleted and you started the game with the default config files. </p><p>That's covered in our steps I pasted in below.  This can help you with client side issues that are caused by file corruption or outdated configurations etc.</p><p><p>You may want to make backups and then delete the following files and folders:</p><p>cache folder</p><p>eq2_recent.ini</p><p>eq2_default.ini</p><p>EverQuest2.exe</p><p>eq2.ini</p><p>As well as the character specific files, these will appear as such:</p><p>Servername_CharacterName_EQ2_uisettings.ini</p><p>Stationname_characters.ini</p><p>To do this, please follow these directions:</p><p>1. First look for your EverQuest II Extended directory. You can find the default directory in (for Windows XP): C:Program FilesSonyEverQuest II (for Windows Vista/7): C:UsersPublicSony Online EntertainmentInstalled GamesEverQuest II</p><p>2. Click on MY COMPUTER and then proceed into local disk C:</p><p>3. Navigate your way to the default directory, or your chosen installation directory.</p><p>4. Next look for any files explained above and delete them. </p><p>5. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.</p><p>If deleting these files does not resolve your issue, you can restore your backed up files and folders and retain your hotkeys, contact lists, and display settings.</p></p>

Greggor
12-17-2011, 03:00 AM
<p>I had a reply posted on a diff website trying to help others with this and realized it was a decent summary of all the things one can try if they are still having memory crashing problems...</p><hr /><div><h2><span style="font-size: small;">Re: Game crashes </span></h2> <div><div><blockquote>I had the same memory crashing errors since the AoD launch. There is a lengthy post with other folks about it on the Performance Support forums. I ended up trying many many things and will list here what I tried. I do not know what individual benefits each of these offer, I only know that I can now play a reasonably long time after having tried all these things. I would just try things one at a time, easier things then harder until you see some improvement. #1 - added the following line to my <span style="color: darkred;">eq2.ini</span> file, and/or type the command into the chat window first thing when loading into the game: <span style="color: blue;">/force_low_mem_mode 1</span> #2 - added the /3GB switch for Windows XP as described in the performance support forum (the post includes a recommendation for Windows Vista as well as XP.) <span style="color: darkorchid;"><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=506883" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=506883</a></span> #3 - (hated this one) removed and reinstalled EverQuest II (saved my UI files and such though) #4 - removed all video drivers, used "Driver Cleaner Pro" to remove any left over bits, and installed most current video driver available #5 - (hated this one even more) deleted/removed all UI files and let default ones load in #6 - lowered all video settings, and I mean <em><strong>everything </strong></em>bottomed out. This goes beyond just the "Extreme Performance" settings to where you go through and slide everything to the left, uncheck all the boxes, etc... Once I got into the game reliably for a while, I would then make important improvements one at a time and see if I survived them. "Important" improvements for me were settings that affected how far away harvest nodes would appear, mobs would appear, and particle effects would appear for finding certain things. (For example finding where to place listening devices in the FrostFell special zone is impossible if you don't have particles turned on because the sprinkly lights don't appear at all and you have no idea where to put the devices otherwise.) This is an ongoing step as I have to ramp things back down if going back to Freeport for example. #7 - prayed and made a sacrifice to the gods of gaming. BTW - my system is older than EQII itself. It is from spring of 2004, has had 1 hard drive added, and the video card replaced. I run Windows XP on a Pentium 4, 2.40 GHz CPU, with 1.00 GB RAM, with an ATI Radeon 9550 / x1050 video card with 256 MB of memory. (This screamed in 2004 and now putters along.) This system is less than what is listed as recommended specs for the game, but is more than the listed minimum specs. I submitted a support ticket and spoke with Tech Support on the phone. We closed the ticket after agreeing that I've tried everything user oriented that is known/recommended at this time. (NOTE: the /3GB is *not* recommended, but offered.) I just wish I had the money for a new system or at least more memory as I think that would probably improve or resolve my issue.... (Side note: Anyone running a machine *worse* than mine successfully?)</blockquote><blockquote><hr /></blockquote><blockquote>Just want to help if possible.  Hopefully most folks aren't having this issue anymore</blockquote></div></div></div>

KniteShayd
12-17-2011, 05:21 AM
<p>I'm Having the prob trying to get to my toons that are in my GH. No probs with the one NOT in my GH. But I do notice way more lag and lower fps since this issue started.</p><p>As a solution, Can we just have All toons, camped in GH's, spawned at TS docks on the next hotfix? Like when we are in a seasonal zone, and it's no longer available.</p><p>Also, Are we still posting dxdiag's and doing tickets? If so I can do one too.</p>

Therendil
12-17-2011, 04:21 PM
<p>Greggor: I have one system left with 1GB RAM and I no longer try to run EQ2 on it. Based on direct experience, it is my opinion that you just cannot run EQ2 reliably in 1GB RAM. Remember that video cards try to take system RAM equal to video RAM for buffers. In any case, the limited RAM forces massive vitual memory disk activity, and it has always been at times of extreme paging that I have gotten crashes on systems with limited RAM.</p><p>If you can upgrade RAM to 2GB, it could put you back in the game. 4BG would be better. The system otherwise should be okay.</p>

daswai
12-18-2011, 09:24 PM
<p>I was having the same issue I deleted re-installed, did all that. Still crashed with mem error. I did what was suggested under " #2 - added the /3GB switch for Windows XP as described in the performance support forum (the post includes a recommendation for Windows Vista as well as XP.)<span style="color: darkorchid;"><a rel="nofollow" href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=506883" target="_blank">http://forums.station.sony.com/eq2/...topic_id=506883</a>   " </span></p><p><span style="color: darkorchid;">THIS WORKED !!! I no longer crash!</span></p>

Tarna
12-20-2011, 12:06 PM
<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>The game wont try to access multiple sets of assets and you cant have two of the same asset in the same folder (they have specific names, so two files cant share the same filename).</p><p>I would assume this is because the configuration files were deleted and you started the game with the default config files. </p><p>That's covered in our steps I pasted in below.  This can help you with client side issues that are caused by file corruption or outdated configurations etc.</p><p><p>You may want to make backups and then delete the following files and folders:</p><p>cache folder</p><p>eq2_recent.ini</p><p>eq2_default.ini</p><p>EverQuest2.exe</p><p>eq2.ini</p><p>As well as the character specific files, these will appear as such:</p><p>Servername_CharacterName_EQ2_uisettings.ini</p><p>Stationname_characters.ini</p><p>To do this, please follow these directions:</p><p>1. First look for your EverQuest II Extended directory. You can find the default directory in (for Windows XP): C:Program FilesSonyEverQuest II (for Windows Vista/7): C:UsersPublicSony Online EntertainmentInstalled GamesEverQuest II</p><p>2. Click on MY COMPUTER and then proceed into local disk C:</p><p>3. Navigate your way to the default directory, or your chosen installation directory.</p><p>4. Next look for any files explained above and delete them. </p><p>5. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.</p><p>If deleting these files does not resolve your issue, you can restore your backed up files and folders and retain your hotkeys, contact lists, and display settings.</p></p></blockquote><p>C'mon. I'm getting really tired of these lame solutions that dont work. It seems TSR is just trying to come up with different things to pacify us until they actually figure out what is wrong.</p><p>I have tried all the solutions. I even re-formatted my computer, reinstalled everything fresh with updated drivers and downloaded and installed a fresh version of EQ2 and still, everytime I zone into a T3 guild hall I get the memory issues. This started happening the day the expac came out.</p><p><strong>This was a problem before</strong> a long time ago, maybe 4 years ago and it was the same round and round with tech support until soe finally actually fixed the problem. So. PLEASE, quit giving out lame solutions that make us think its our fault or our systems fault and actually fix the issue.</p><p><strong>I would be happy if TSR actually admitted they are aware of the problem and are working on fixing it instead of blaming our settings or system. That way I would at least know the issue is ACTUALLY being looked into instead of the ho-hum approach.</strong></p><p><strong></strong></p><p><strong>SOE and Smokejumper live in a fantasy world, too bad it's not Everquest II.</strong></p>

VikodiN
12-20-2011, 02:57 PM
<p><span style="color: #00ffff;">From time to time, I'll hang while zoning and a restart is the only way to resolve the issue.  It's happened in the past but more so after the last update.</span></p>

Daalilama
12-21-2011, 11:55 AM
<p><cite>Tarna wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>The game wont try to access multiple sets of assets and you cant have two of the same asset in the same folder (they have specific names, so two files cant share the same filename).</p><p>I would assume this is because the configuration files were deleted and you started the game with the default config files. </p><p>That's covered in our steps I pasted in below.  This can help you with client side issues that are caused by file corruption or outdated configurations etc.</p><p><p>You may want to make backups and then delete the following files and folders:</p><p>cache folder</p><p>eq2_recent.ini</p><p>eq2_default.ini</p><p>EverQuest2.exe</p><p>eq2.ini</p><p>As well as the character specific files, these will appear as such:</p><p>Servername_CharacterName_EQ2_uisettings.ini</p><p>Stationname_characters.ini</p><p>To do this, please follow these directions:</p><p>1. First look for your EverQuest II Extended directory. You can find the default directory in (for Windows XP): C:Program FilesSonyEverQuest II (for Windows Vista/7): C:UsersPublicSony Online EntertainmentInstalled GamesEverQuest II</p><p>2. Click on MY COMPUTER and then proceed into local disk C:</p><p>3. Navigate your way to the default directory, or your chosen installation directory.</p><p>4. Next look for any files explained above and delete them. </p><p>5. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.</p><p>If deleting these files does not resolve your issue, you can restore your backed up files and folders and retain your hotkeys, contact lists, and display settings.</p></p></blockquote><p>C'mon. I'm getting really tired of these lame solutions that dont work. It seems TSR is just trying to come up with different things to pacify us until they actually figure out what is wrong.</p><p>I have tried all the solutions. I even re-formatted my computer, reinstalled everything fresh with updated drivers and downloaded and installed a fresh version of EQ2 and still, everytime I zone into a T3 guild hall I get the memory issues. This started happening the day the expac came out.</p><p><strong>This was a problem before</strong> a long time ago, maybe 4 years ago and it was the same round and round with tech support until soe finally actually fixed the problem. So. PLEASE, quit giving out lame solutions that make us think its our fault or our systems fault and actually fix the issue.</p><p><strong>I would be happy if TSR actually admitted they are aware of the problem and are working on fixing it instead of blaming our settings or system. That way I would at least know the issue is ACTUALLY being looked into instead of the ho-hum approach.</strong></p><p><strong></strong></p><p><strong>SOE and Smokejumper live in a fantasy world, too bad it's not Everquest II.</strong></p></blockquote><p>Agreed...so far I have done everything suggested from increasing virtual memory to enabling the 4GT work around and including clean install to no avail...the issue for me seems to be for the most part only in my guilds t2 guild hall with memory error crashes..althought I have had a few rare same type of issues in my Hall....as several people in game who are familiar with coding I know advised this issue started creeping up back in 2009 bugging t2 guild halls and whatever was changed in AoD has brought it back...from zoning LD's to memory error crashes AoD is souring me on this "xpac" but hey at least we're getting today a hotfix to tweak .......Dungeon Maker....go figure!</p><p>Please remember prior to AoD the game worked fine no memory error crashes after the xpac the game has gone to crap but hey must be my system.</p>

Velenda
12-24-2011, 08:46 PM
<p><cite>tystrum wrote:</cite></p><blockquote><p>Here's my question...why is a 7 year old game having such memory issues.   On EQ1, I can run 4 different clients at the same time with little stutter (unless in the guild lobby).  On WoW, I was able to run 2 to 3 instances at once with no issues.  I can even run 2 instances of Rift at the same time with no issues.   (This is while having a web window up, and usually music playing also).   Why does EQ2 crash my system due to Out of Memory issues when trying to play on anything above balanced?  (And, even there, once in a while).   Trying to play at max settings, or even Better Quality (one step up from Balanced), crashes me within 20 mins.   Why?   </p></blockquote><p>Same thing here. I can run WOW with about 4 things in the background, and do the same for EQ1 and many other games as well. Also i can run Skyrim on Ultra, with barely a stutter...and I only run the game on a humble <span style="background-color: #221f1c; color: #d2c5a9; font-family: verdana, arial, helvetica, sans-serif;"> </span><span style="background-color: #221f1c; color: #d2c5a9; font-family: verdana, arial, helvetica, sans-serif;">XPPro 32 bit, SP3, 4gigs of ram, ATI Radeon 4870X2 HD. and a quad core processor.</span></p><p>EQ2 use to run like a velvet cupcake siding down a stream of butter, now it's out of memory? o_O</p>

Riffy
12-27-2011, 03:59 PM
<p>I guess I will add my problems to the already full pot here.</p><p>I am also having the same Critical Memory error problems that have been mentioned numerous times in this thread.  All of these have started occuring since the newest Game Update.  This only happens to me in Freeport though.</p><p>Now, this morning, I can't zone into any zones (exception: Guild Hall) without locking up tight.  I am having to do a CTL,ALT,DEL just to get out of the game.</p><p>Do I need to do a /petition and inclue my DXDiag log file ?  Some help would be greatly appreciated.</p><p>Thanks in advance,</p><p>Rifkind Britemoon</p><p>Freeport Server</p>

Modok
12-31-2011, 11:17 PM
<p>can add me to the list as well, started today. Did everything i could think of to no avail.  Always seems to be a nasty memory issue whenever there is a GU or expac, I was in beta for AOD and did some feedback on it (revamped Freeport issues) but its still there it seems. Ticket number is 120101-000560</p>

MMORefugee
01-01-2012, 06:23 PM
<p><a rel="nofollow" href="http://www.techpowerup.com/forums/showthread.php?t=112556" target="_blank">http://www.techpowerup.com/forums/s...ad.php?t=112556</a></p><p>That's the one I use for everything.</p><p>(I LAA pretty much everything I run out of habit now.)</p><p>Also, you can't rename the client exe and run it.</p><p>It has to be named "Everquest2.exe" after you patch it, or the server will reject your version on login. Just make a backup copy/paste of it, run the LAA patcher then launch the game via the main executeable.</p>

Pashta
01-02-2012, 05:14 PM
<p>Crashing <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />   Nvidia GTX 460 using Direct X 11, very high quality.  Quad core CPU, windows vista, 3 gigs ram.</p><p><img src="https://fbcdn-sphotos-a.akamaihd.net/hphotos-ak-snc7/390740_10150479700054550_733364549_8847335_1142021 173_n.jpg" width="483" height="247" /></p>

grimjack99
01-02-2012, 08:57 PM
<p>I'm having these same issues as well. Prior to AoD, I was having next to no issues, then afterwards, I've been able to log a few times after the server switch, then I had to be offline for two weeks, and now I can't even get two minutes in without a crash or a freeze.</p><p>I've been playing the game since 2004, and I hate the idea of cancelling, but seriously, I don't get a lot of free time. If my time gets spent dealing with freezes and crashes rather than enjoying the game, then I'm out.</p>

Modok
01-07-2012, 04:41 PM
<p>now its happening out in the world as well as my house, was only in Guild hall that it occured. Took 3 days for a GM to finally get 2 of my characters out. The memory usage is getting out of hand. The GM that contacted me about getting my characters out didnt care about the issues that caused it all, basically told me to suck it up.</p>

Chakaadizze
01-08-2012, 02:43 PM
<p><cite>Defafnyr@Antonia Bayle wrote:</cite></p><blockquote><p>Same...here's a screenshot of the critical error message I keep getting:</p><p><img src="http://i759.photobucket.com/albums/xx233/defafnyr/error.jpg" width="897" height="637" /></p></blockquote><p>I get this same error, but only since the server merge from the bazaar to freeport and only on my toons on the freeport server, this has made it impossible to do anything, it crashes after just a few minutes and I know it's not on my end because my toons on guk and oasis don't crash.....it has something to do with a buggy server, can you please move my bazaar/freeport toons to a different server.</p>

TSR-JoshuaM
01-09-2012, 06:06 PM
<p>Locking this thread up.  We need everyone who is still experiencing these issues consistently to open support tickets (or update the existing ticket on the topic if available) so we can properly track and monitor thee status of the issues in question (of which they are multiple).  </p><p>Feel free to open new threads with your incident number included and I can help on them individually.</p>