Launcher Returns Error 'Unable to download Bad Stream'

[Rubba]

<p>I cannot log in using the new Launcher.</p><p>It appears to chokes on a certain file.</p><p>I deleted my login cache and reinstalled nymerous times.</p><p>Here is the error:</p><p>*Warning: Retrying paks/fprt_west_SG.vpkCreating paks/fprt_south.vpk*Warning: Retrying paks/fprt_west_SG.vpk*Error: Unable to download Bad stream in <a href="http://eq2.patch.station.sony.com/patch/sha/eq2/eq2.sha.zs/ad/c5b/1e82a54ac8268d1d2ef628db3cfe08bd259?cb=JD" target="_blank" rel="nofollow">http://eq2.patch.station.sony.com/p...fe08bd259?cb=JD</a></p>

[TSR-JoshuaM]

<p><cite>Rubba@Kithicor wrote:</cite></p><blockquote><p>I cannot log in using the new Launcher.</p><p>It appears to chokes on a certain file.</p><p>I deleted my login cache and reinstalled nymerous times.</p><p>Here is the error:</p><p>*Warning: Retrying paks/fprt_west_SG.vpkCreating paks/fprt_south.vpk*Warning: Retrying paks/fprt_west_SG.vpk*Error: Unable to download Bad stream in <a rel="nofollow" href="http://eq2.patch.station.sony.com/patch/sha/eq2/eq2.sha.zs/ad/c5b/1e82a54ac8268d1d2ef628db3cfe08bd259?cb=JD" target="_blank">http://eq2.patch.station.sony.com/p...fe08bd259?cb=JD</a></p></blockquote><p>If deleting paks/fprt_west_SG.vpk and restarting the LaunchPad does not allow you to proceed past it make sure the following requirements are also met.</p><p>If you have the game installed to Program Files, Program Files (x86), or ProgramData, move the EQII game folder out of it to the UsersPublic folder.  This will prevent any permission related issues.</p><p>Disable any AV or Firewall software for the sake of testing as well.</p><p>Restart the LaunchPad after deleting the file mentioned in the logs and give it another go.</p>

[Rubba]

<p>????</p><p>Why would I I move the EQ Program files to a network shared folder?</p><p>I'm running Win & 64 bit and have UAC turned off - I run all as Admin.</p><p>Also - the file in question never downloads - it is not there to delete.</p><p>I tried turning off my AV and Firewall.</p><p>I also moved all pack files out of the folder to download them all - the app always chokes on this one file.</p>

[Rubba]

<p>OK - I moved the folder from Program Files (x86) to the Pub/Users location as you suggested</p><p>Firewall and AV OFF.</p><p>I still get the same problem.</p>

[TSR-JoshuaM]

<p><cite>Rubba@Kithicor wrote:</cite></p><blockquote><p>????</p><p>Why would I I move the EQ Program files to a network shared folder?</p><p>I'm running Win & 64 bit and have UAC turned off - I run all as Admin.</p><p>Also - the file in question never downloads - it is not there to delete.</p><p>I tried turning off my AV and Firewall.</p><p>I also moved all pack files out of the folder to download them all - the app always chokes on this one file.</p></blockquote><p>Why wouldn't you move it to a folder that doesnt require elevation removing the potential of an update unsetting any run as admin privileges you put in place if and when we replace the entire executable?  UsersPublic is a public local folder, not a network share unless you make it one.</p><p>Enabling file sharing does not share the public folder unless you also share the public folder, which is the very next option in the network and sharing center advanced sharing settings.</p>

[Rubba]

<p>any other suggestions other than a complete uninstall / reinstall?</p>

[TSR-JoshuaM]

<p>The bad stream error is concerning.  Theres nothing wrong with it on our end as people are getting right past that with no issues by the thousands...</p><p>Go ahead and contact our support staff directly.  Include your DXDIAG/MSINFO files so we can review what you have running on the system.  </p><p>A few things you can check in the meantime are as follows.  I recommend testing these 1 at a time so we can tell for sure what fixes it if you can then get in game.</p><p>Ensure you have full write permissions, or ownership, over your EQII folder.  You may think you do but its worth at least double checking.  </p><p>Disable any proxy you may have setup.  Click Start> Control Panel > Internet Options > Connections Tab > LAN Settings > Uncheck anything under Proxy Server.</p><p>And finally bypass any router you may be using.  If you are wireless, hardwire directly in to your modem and stick to a wired connection while we test it.</p>

[Rubba]

<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Rubba@Kithicor wrote:</cite></p><blockquote><p>????</p><p>Why would I I move the EQ Program files to a network shared folder?</p><p>I'm running Win & 64 bit and have UAC turned off - I run all as Admin.</p><p>Also - the file in question never downloads - it is not there to delete.</p><p>I tried turning off my AV and Firewall.</p><p>I also moved all pack files out of the folder to download them all - the app always chokes on this one file.</p></blockquote><p>Why wouldn't you move it to a folder that doesnt require elevation removing the potential of an update unsetting any run as admin privileges you put in place if and when we replace the entire executable?  UsersPublic is a public local folder, not a network share unless you make it one.</p><p>Enabling file sharing does not share the public folder unless you also share the public folder, which is the very next option in the network and sharing center advanced sharing settings.</p></blockquote><p>Perhaps we have our terminology misunderstood. On my 'home' systems, User/Public is shared by a few machines on a small home network - iow a Public Shared for my home machines.  On my machines User Access Control is not used so I don't see how any update could or would unset any rn privileges.</p><p>Have you checked the location I mentioned in the error?</p><p><span style="border-collapse: separate; color: #000000; font-family: 'Times New Roman'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-size: medium;"><span style="color: #b0bcc7; font-family: Arial,Helvetica,sans-serif; font-size: 12px;"><a href="http://eq2.patch.station.sony.com/patch/sha/eq2/eq2.sha.zs/ad/c5b/1e82a54ac8268d1d2ef628db3cfe08bd259?cb=JD" target="_blank" rel="nofollow">http://eq2.patch.station.sony.com/p...fe08bd259?cb=JD</a></span></span></p>

[TSR-JoshuaM]

<p>Yes.  Functioning just fine for tens of thousands externally and internally.</p><p>As you may notice in the chain of events in this thread, I asked you to move the folder to avoid any permission issue.  This is without knowledge of you running it as admin or not.  Just covering the basic steps first.</p><p>From here, go ahead and contact our support staff directly.  Submit your DXDIAG/MSINFO files and we'll review.  Not much more I can look in to here without more information.</p><p>You can post your incident number here as well.</p>

[Utaelven]

<p>Getting the same error as listed above,</p><p>returing to everquest after 4+ years away new system never loaded eq on it before (did install DC online for a bit) and im getting the same error as above</p><p><span style="border-collapse: separate; font-family: 'Times New Roman'; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: medium;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;"><span style="color: #ff0000;">Unable to download Bad stream in <a href="http://eq2.patch.station.sony.com/patch/sha/eq2/eq2.sha.zs/ad/29f/320d34722839f585e9e22dee362786b9ce0?cb=JD" target="_blank" rel="nofollow">http://eq2.patch.station.sony.com/p...2786b9ce0?cb=JD</a></span></span></span></p><p>also looking at the log gives this info</p><p><span style="border-collapse: separate; font-family: 'Times New Roman'; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: medium;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;"><span style="color: #ff0000;">Checking game installation...Found 1,072 file(s) to update.Creating LegendsOfNorrath/cards.rccCreating mozilla/components/autoconfig.xptCreating LegendsOfNorrath/effects.rccCreating LegendsOfNorrath/resources.rcc*Warning: Retrying mozilla/components/autoconfig.xptCreating mozilla/components/dom.xpt*Warning: Retrying mozilla/components/dom.xpt*Warning: Retrying mozilla/components/dom.xpt*Error: Unable to download Bad stream in <a href="http://eq2.patch.station.sony.com/patch/sha/eq2/eq2.sha.zs/ad/29f/320d34722839f585e9e22dee362786b9ce0?cb=DO" target="_blank" rel="nofollow">http://eq2.patch.station.sony.com/p...2786b9ce0?cb=DO</a>Checking game installation...Found 1,071 file(s) to update.</span></span></span></p><p><span style="border-collapse: separate; font-family: 'Times New Roman'; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: medium;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;"></span></span><span style="color: #ff0000; font-family: Arial, Helvetica, sans-serif;">Creating LegendsOfNorrath/effects.rcc</span></p><p><span style="border-collapse: separate; font-family: 'Times New Roman'; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: medium;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;"><span style="color: #ff0000;">Creating LegendsOfNorrath/cards.rccCreating mozilla/components/dom.xptCreating LegendsOfNorrath/resources.rcc*Warning: Retrying mozilla/components/dom.xpt*Warning: Retrying mozilla/components/dom.xp</span></span><span style="color: #b0bcc7; font-family: Arial, Helvetica, sans-serif; font-size: 12px;">t</span></span></p><p>Just about to try some of the things sugested above. Not a good sign for a returning player to face <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[Rubba]

<p>Thank you for your help so far. I'll try a few more things before sitting on the phone.</p><p>Here's what I also tried.</p><p>I installed a fresh launcher to a new location then proceeded to download.</p><p>Every so often, it would choke on 'some file'</p><p>I copied the file it choked on from the old location to the new and continued until it choked again.</p><p>This happened 6 or 7 times.</p><p>When it got to the paks/fprt_west_SG.vpk it choked again.</p><p>Since I never was able to get that file downloaded on the original location, I can't copy it over.</p><p>Since this file appears related to the 'new' Freeport, perhaps dev should take another look at ??? something ??</p><p>Since someone else reports the issus, I'm surprised that there haven't been more reports as such.</p><p>Thanks again.</p>

[Rubba]

<p>Found the problem.</p><p>I disabled  Kaspersky's  Anti-Banner feature in order for the download to complete.</p>

[TSR-JoshuaM]

<p>That'll do it <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p>

[Tescin]

<p>As a workaround to fully disabling Kaspersky Anti-Banner, you can go into anti-banner settings and under "use the list of allowed url's", you can add *eq2.patch.station.sony.com* (with the asterisks.)</p>

[xcirrus]

<p><cite>Rubba@Kithicor wrote:</cite></p><blockquote><p>Found the problem.</p><p>I disabled  Kaspersky's  Anti-Banner feature in order for the download to complete.</p></blockquote><p>Excellent that fixed this "...bad stream.." error problem for me as well.  <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p>