Game Crashing every time I open the marketplace

[Jelrak]

<p>As the post says -- the client will crash when attempting to open the marketplace -- both from the character select screeen as well as in game.</p>

[TSR-JoshuaM]

<p>Can you open a support ticket and include your DXDIAG/MSINFO?  Post your incident number here when its open.  In the meantime I'll try to reproduce the crash in game.</p>

[Jelrak]

<p>And thank you here as well -- we're talking in two support forums today <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />. Gonna be a busy afternoon - sorry!</p>

[TSR-JoshuaM]

<p>Just pretend that theres multiple versions of me that each handle a sub-forum by himself.</p>

[Jelrak]

<p>You know thats a good reason to investigate cloning even moer lol.</p><p>Heres my support ticket on the crashing</p><div>111207-001370</div><div>Pardon the edited msinfo file being so large but its the error reporting column that's huge-- goes back to 2008.</div><div>Thanks again for your assistance!!</div>

[TSR-JoshuaM]

<p>Do you have any custom UI modifications?  Many changes went in on the marketplace and using a custom UI that isnt up to date can result in a crash.  Lets just rule that out before we move on.</p>

[Jelrak]

<p>Doh -- using fetish -- so thats probably the problem -I will delete that marketplace file and respond.  Things like this make me feel silly-- UI should be the first obvious thing I check .</p>

[Jelrak]

<p><span style="color: #0066cc;"><span style="text-decoration: underline;">eq2ui_global_marketplace.xml</span> is the correct file for the store isn't it?</span></p>

[Jelrak]

<p>You were spot on as usual -- deleting the global marketplace file did the trick. Thank you for reminding me of my own level of inattentiveness <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />. I will close the ticket.</p>

[TSR-JoshuaM]

<p>That's great news <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />  Thanks for keeping me updated.</p>