Launcher crashing

[Lakih]

<p>Since the release of LP4 i am unable to patch or logon to the game due to the launcher crashing each time i run it.</p><p>At fist it gave no error message, no logfiles or no help what so ever but after decsiding to do a clean install into a different folder on the computer i was finaly given this log:</p><p>[1207/192528:WARNING:file_util_win.cc(572)] Failed to create directory C:UsersJￃﾶrgenAppDataLocalLow, le=5[1207/192528:ERROR:WebCoreImpl.cpp(317)] Error while parsing config paths, could not create the following directory: C:UsersJￃﾶrgenAppDataLocalLowSony Online EntertainmentLaunchPad.cache[1207/192528:ERROR:WebCoreImpl.cpp(327)] Error while parsing config paths, the following directory is not writeable by the current user: C:UsersJￃﾶrgenAppDataLocalLowSony Online EntertainmentLaunchPad.cache[1207/192528:WARNING:file_util_win.cc(572)] Failed to create directory C:UsersJￃﾶrgenAppDataLocalLow, le=5[1207/192528:FATAL:WebCoreImpl.cpp(775)] Check failed: PathService::Override(chrome:<img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />IR_USER_DATA, user_data_dir).</p><p>Any ideas why it refuses to let me patch, install or play the game?</p>

[DanKinney]

<p>Looking at the log entries you've posted, you are getting a fundamental permission failure trying to write to your hard disk.  Based on the location, there seems to be something messed up in your Windows account.  </p><p>I would open the C:Users folder and make sure that the security permissions for your home folder ("<span style="color: #d2c5a9; font-family: verdana, arial, helvetica, sans-serif;">Jￃﾶrgen</span>") is owned and writable by your account.</p><p>-dan</p>

[TSR-JoshuaM]

<p>You can use this walkthrough on how to navigate the file permissions and ownership.</p><p><a href="http://technet.microsoft.com/en-us/library/cc753659.aspx">http://bit.ly/uPMAyN</a></p>

[Lakih]

<p><cite>DanKinney wrote:</cite></p><blockquote><p>Looking at the log entries you've posted, you are getting a fundamental permission failure trying to write to your hard disk.  Based on the location, there seems to be something messed up in your Windows account.  </p><p>I would open the C:Users folder and make sure that the security permissions for your home folder ("<span style="font-family: verdana, arial, helvetica, sans-serif; color: #d2c5a9;">Jￃﾶrgen</span>") is owned and writable by your account.</p><p>-dan</p></blockquote><p>Thank you.</p><p>The user im using have local admin rights, it is actually called "Jörgen". But it seems like the new shiny patcher doesnt speak swedish so it created a new user called "Jￃﾶrgen" whitch ofc the user "Jörgen" doesnt have write permission for. If i changed the permissions for the new user "Jￃﾶrgen" so that "Jörgen" have full admin persmissions it starts the Patcher seems to work... (It didn't ofc create a user account, only a folder in the c:users folder)</p><p>Edit:Thanks for the link Joshua, i hope it will come in handy for other people with localized OS's.... A better solution is ofc to send the patcher on a foregin language course <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p>

[DanKinney]

<p><cite>Lakih wrote:</cite></p><blockquote><p><cite>DanKinney wrote:</cite></p><blockquote><p>Looking at the log entries you've posted, you are getting a fundamental permission failure trying to write to your hard disk.  Based on the location, there seems to be something messed up in your Windows account.  </p><p>I would open the C:Users folder and make sure that the security permissions for your home folder ("<span style="font-family: verdana, arial, helvetica, sans-serif; color: #d2c5a9;">Jￃﾶrgen</span>") is owned and writable by your account.</p><p>-dan</p></blockquote><p>Thank you.</p><p>The user im using have local admin rights, it is actually called "Jörgen". But it seems like the new shiny patcher doesnt speak swedish so it created a new user called "Jￃﾶrgen" whitch ofc the user "Jörgen" doesnt have write permission for. If i changed the permissions for the new user "Jￃﾶrgen" so that "Jörgen" have full admin persmissions it starts the Patcher seems to work... (It didn't ofc create a user account, only a folder in the c:users folder)</p><p>Edit:Thanks for the link Joshua, i hope it will come in handy for other people with localized OS's.... A better solution is ofc to send the patcher on a foregin language course <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /></p></blockquote><p>Thanks for the confirmation.  We do support many languages, including Japanese, Chinese and Cyrillic.  I'll have the testers specifically look for nordic language issues.</p><p>-dan</p>