View Full Version : Missing characters AFTER restart
Simparri
12-07-2011, 03:14 PM
<p>I have what is now known as a Gold membership, I had 7 characters prior to this....mess now 3 are missing. Even though the " <a rel="nofollow" href="http://www.soe.com/status/" target="_blank">www.soe.com/status/</a> "shows the Everfrost server as up my character select screen states the server is down.</p><p>My station account name is *******.</p><p>I don't know whether or not it would be safe to play the one character I can access.</p>
Piestro
12-07-2011, 03:30 PM
<p>Please be careful with the station names, we can pull them based on your forum handle but we don't want people outside SOE knowing them!</p>
TSR-JoshuaM
12-07-2011, 03:34 PM
<p><cite>Simparri wrote:</cite></p><blockquote><p>I have what is now known as a Gold membership, I had 7 characters prior to this....mess now 3 are missing. Even though the " <a rel="nofollow" href="http://www.soe.com/status/" target="_blank">www.soe.com/status/</a> "shows the Everfrost server as up my character select screen states the server is down.</p><p>My station account name is *******.</p><p>I don't know whether or not it would be safe to play the one character I can access.</p></blockquote><p>Please contact our support staff directly so that we can pull your Station Account and get this sorted for you.</p>
Valentina
12-07-2011, 06:59 PM
<p><cite>Piestro wrote:</cite></p><blockquote><p>Please be careful with the station names, we can pull them based on your forum handle but we don't want people outside SOE knowing them!</p></blockquote><p>Doesn't it show your station name whenever you edit a post? I've noticed it seems to ignore your selected persona to do so for years.</p>
TSR-JoshuaM
12-07-2011, 07:01 PM
<p><cite>Valentina@Butcherblock wrote:</cite></p><blockquote><p><cite>Piestro wrote:</cite></p><blockquote><p>Please be careful with the station names, we can pull them based on your forum handle but we don't want people outside SOE knowing them!</p></blockquote><p>Doesn't it show your station name whenever you edit a post? I've noticed it seems to ignore your selected persona to do so for years.</p></blockquote><p>No it should not.</p>
DuneWarrior
12-07-2011, 07:34 PM
<p>Actually...</p><p>After editing my post</p><p>And yes its been like that for YEARS</p><p>And its been mentioned numerous times</p>
Tayanita
12-07-2011, 09:44 PM
<p>I am also missing all my old characters from the previous 'pay' servers. I was a silver member on freeport and those characters are saying I need the race pack & are locked. My wife's account, all the characters show up.. but they are all locked saying "need race pack" or "over character limit".. she only has 7 characters. We both purchashed all expansions up to sentenials<sp> fate. Both had silver accounts on extended. She recently played using the '3 day' pass, purchashed a medium guild hall on GUK & dumped a lot of plat into it so she would not be over the limit we it went free. </p><p>I submitted tickets for us both. </p>
TSR-JoshuaM
12-07-2011, 09:55 PM
<p><cite>Zaktull@Antonia Bayle wrote:</cite></p><blockquote><p>Actually...</p><p>After editing my post</p><p>And yes its been like that for YEARS</p><p>And its been mentioned numerous times</p></blockquote><p>It is showing your Forum Handle (not to be confused with your Forum Name), not your Station Name, unless of course you made that the same as your Station Name.</p><p>You can e-mail our <a href="mailto:
[email protected]">
[email protected]</a> to have it changed.</p><p>TSR-JoshuaM is definitely not my Station Name <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /></p>
Valentina
12-07-2011, 10:34 PM
<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Zaktull@Antonia Bayle wrote:</cite></p><blockquote><p>Actually...</p><p>After editing my post</p><p>And yes its been like that for YEARS</p><p>And its been mentioned numerous times</p></blockquote><p>It is showing your Forum Handle (not to be confused with your Forum Name), not your Station Name, unless of course you made that the same as your Station Name.</p><p>You can e-mail our <a href="mailto:
[email protected]">
[email protected]</a> to have it changed.</p><p>TSR-JoshuaM is definitely not my Station Name <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /></p></blockquote><p>Good to know!</p>
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