What's up with charging me two different prices for AOD I ordered on the same day !

[Ratoota]

<p>Title says it... I ordered AOD for two accounts and I see as of 12/6 they billed me, one was the correct preorder price the other was full retail?????  Of course I am on the<span style="font-size: small;"><strong> infinite loop of phone support</strong> </span>right now....</p>

[Ratoota]

<p>OMG on hold forever 1/2 hour and counting..... from the tech support website</p><p><strong><span style="text-decoration: underline;">Phone Support</span> -</strong> Account, billing, and technical help for is available at <strong><span style="text-decoration: underline;">858 537-0898</span></strong>, Monday through Friday from 6:00am - 7:00pm PT (excluding holidays).</p><p>Not a holiday that I know of.</p>

[Jelrak]

<p>I may be wrong but I saw a similar discussion on the forums and the individual had the 30 dollar difference credited bck to his accounts-- it seems to be a byproduct of this system merging chaos. If I can find the other poster I will link it for you.</p>

[Ratoota]

<p>A very courteous customer support person explained it to me.  I am quite satisfied <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />  One account was different than the other giving me additional discount.</p>

[TSR-JoshuaM]

<p>Very sorry about the hold times... As you can imagine it is incredibly busy around these parts</p><p>Glad to hear our rep sorted it out for you!  See you in game, on your beast lord!</p>

[Felshades]

<p><cite>Ratoota@The Bazaar wrote:</cite></p><blockquote><p>A very courteous customer support person explained it to me.  I am quite satisfied <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />  One account was different than the other giving me additional discount.</p></blockquote><p>Aye, apparently station pass customers got a discount.</p>

[TSR-JoshuaM]

<p><cite>Felshades wrote:</cite></p><blockquote><p><cite>Ratoota@The Bazaar wrote:</cite></p><blockquote><p>A very courteous customer support person explained it to me.  I am quite satisfied <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />  One account was different than the other giving me additional discount.</p></blockquote><p>Aye, apparently station pass customers got a discount.</p></blockquote><p>*cough*All Access Game Pass*cough*</p><p>Station pass was something we offered for our smaller games (tanarus, infantry, cosmic rift etc) long, long ago.  </p>