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View Full Version : EQ2/EQ2X Launcher or game crashing in Vista post AoD patch


Daio
12-06-2011, 04:58 PM
<p>I'm posting this for a friend, and relaying as much information as I can, barring the DXDiag, which I can't readily provide.  The game was working fine for this invidual, up to and including playing yesterday.  Today, the obvious patch for AoD was downloaded and applied, and the game switched over to using the new launcher.  After this, the game crashed after the splash screen for AoD/Freeport reborn, during which it goes through the loading process for the character select, but proceeds to crash, and not actually get to character select, with no error given.</p><p>I with through a couple routines with this individual, including not running it through steam, (Which they normally would), and validating game files, to no effect.  I was finally able to circumvent this issue, by having them run the game in Compatibility Mode for XP SP2.  So as of writing this, the game is functioning, but there was clearly an issue introduced with this patch, that I thought was worth mentioning.  If anyone knows a long term solution that avoids compatibility mode, I would much appreciate it, and thanks in advance.</p><p>-Daio</p>

TSR-JoshuaM
12-06-2011, 05:07 PM
<p>Disable any Antivirus and FIrewall software as well as running our LaunchPad as an admin.</p><p>This can be set by right-clicking the game icon and selecting Properties.  Click the Compatibility tab and check the box below that reads Run this program as an Administrator.  Apply/OK and restart the LaunchPad.  You'll want to disable the XP SP2 compatibility.</p>

Daio
12-06-2011, 05:15 PM
<p>I get that, and as this individual is very paranoid/picky about antivirus software, I know they have Kapersky (sp?) running - but this didn't happen until after the AoD patch.  Was there an intentional change that caused it to react poorly with AV software, or was this an unintentional glitch.?</p><p>Edit: Its worth adding, I checked with them about this after you made your post, and they had already turned off their AV software, while trying to circumvent the problem, so that wasn't it.</p><p>-Daio</p>

TSR-JoshuaM
12-06-2011, 05:30 PM
<p><cite>Daio wrote:</cite></p><blockquote><p>I get that, and as this individual is very paranoid/picky about antivirus software, I know they have Kapersky (sp?) running - but this didn't happen until after the AoD patch.  Was there an intentional change that caused it to react poorly with AV software, or was this an unintentional glitch.?</p><p>Edit: Its worth adding, I checked with them about this after you made your post, and they had already turned off their AV software, while trying to circumvent the problem, so that wasn't it.</p><p>-Daio</p></blockquote><p>Nothing has changed yet that would force a crash except filenames.  If previous permissions and/or exceptions were granted to the LaunchPad.exe or Everquest2.exe files, these may have been undone as we probably replaced the entire file.  So its the same filename but none of the privileges recognize it as the same file.</p><p>Beyond that, we'll need his DXDIAG/MSINFO to diagnose it further.</p>

MadLuna
12-06-2011, 06:26 PM
<p>Had the same issue with new LP and Vista but upgraded the user authority for all files and directories to full control and then I can at least get to the Select Character panel. Previously it failed and just shut down with EQ2 client error.</p><p>What is weird is that I have UAC disabled and EQ2 installed to a separate harddrive and its own directory directly on D:/</p>

TSR-JoshuaM
12-06-2011, 06:29 PM
<p><cite>MadLuna wrote:</cite></p><blockquote><p>Had the same issue with new LP and Vista but upgraded the user authority for all files and directories to full control and then I can at least get to the Select Character panel. Previously it failed and just shut down with EQ2 client error.</p><p>What is weird is that I have UAC disabled and EQ2 installed to a separate harddrive and its own directory directly on D:/</p></blockquote><p>Just to help track this down, did you install EQII intiially before or after you disabled UAC?</p><p>It may have had UAC privileges so when we update the executables they might not apply.  UAC privileges will exist with the feature on or off if you installed things before disabling it.</p>

Daio
12-06-2011, 06:31 PM
<p>Below is the DXDiag as requested.</p><p> ------------------System Information------------------Time of this report: 12/6/2011, 15:37:44       Machine name: RAWR-PC   Operating System: Windows Vista™ Ultimate (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.110617-0336)           Language: English (Regional Setting: English)System Manufacturer: System manufacturer       System Model: System Product Name               BIOS: BIOS Date: 05/19/09 12:10:39 Ver: 08.00.15          Processor: Intel(R) Core(TM) i7 CPU         975  @ 3.33GHz (8 CPUs), ~3.3GHz             Memory: 12278MB RAM          Page File: 3582MB used, 21152MB available        Windows Dir: C:Windows    DirectX Version: DirectX 11DX Setup Parameters: Not found     DxDiag Version: 7.00.6002.18107 32bit Unicode</p><p>------------DxDiag Notes------------      Display Tab 1: No problems found.        Sound Tab 1: No problems found.        Sound Tab 2: No problems found.        Sound Tab 3: No problems found.          Input Tab: No problems found.</p><p>--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (retail)DirectDraw:  0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)</p><p>---------------Display Devices---------------        Card name: NVIDIA GeForce GTX 295     Manufacturer: NVIDIA        Chip type: NVxx         DAC type: Integrated RAMDAC       Device Key: EnumPCIVEN_10DE&DEV_05EB&SUBSYS_12953842&REV_A1   Display Memory: 4069 MB Dedicated Memory: 869 MB    Shared Memory: 3199 MB     Current Mode: 1920 x 1200 (32 bit) (59Hz)          Monitor: Acer P243W      Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um   Driver Version: 8.17.0012.7533 (English)      DDI Version: 10   BGRA Supported: YesDriver Attributes: Final Retail Driver Date/Size: 5/25/2011 01:09:12, 15223912 bytes      WHQL Logo'd: n/a  WHQL Date Stamp: n/aDevice Identifier: {D7B71E3E-46AB-11CF-9F46-99321FC2C535}        Vendor ID: 0x10DE        Device ID: 0x05EB        SubSys ID: 0x12953842      Revision ID: 0x00A1      Revision ID: 0x00A1      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C  Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=     DDraw Status: Enabled       D3D Status: Enabled       AGP Status: Enabled</p><p>-------------Sound Devices-------------            Description: Speakers (Creative SB X-Fi) Default Sound Playback: Yes Default Voice Playback: Yes            Hardware ID: PCIVEN_1102&DEV_0005&SUBSYS_00311102&REV_00        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: ctaud2k.sys         Driver Version: 6.00.0001.1373 (English)      Driver Attributes: Final Retail            WHQL Logo'd: n/a          Date and Size: 6/4/2009 01:49:08, 684312 bytes            Other Files:         Driver Provider: Creative         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</p><p>            Description: Speakers (4- USB Audio) Default Sound Playback: No Default Voice Playback: No            Hardware ID: USBVID_0D8C&PID_0001&REV_0010&MI_00        Manufacturer ID: 65535             Product ID: 65535                   Type: WDM            Driver Name: USBAUDIO.sys         Driver Version: 6.00.6002.18005 (English)      Driver Attributes: Final Retail            WHQL Logo'd: n/a          Date and Size: 4/11/2009 00:39:34, 98944 bytes            Other Files:         Driver Provider: Microsoft         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</p><p>            Description: SPDIF Out (Creative SB X-Fi) Default Sound Playback: No Default Voice Playback: No            Hardware ID: PCIVEN_1102&DEV_0005&SUBSYS_00311102&REV_00        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: ctaud2k.sys         Driver Version: 6.00.0001.1373 (English)      Driver Attributes: Final Retail            WHQL Logo'd: n/a          Date and Size: 6/4/2009 01:49:08, 684312 bytes            Other Files:         Driver Provider: Creative         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</p><p>---------------------Sound Capture Devices---------------------            Description: Microphone (USB Audio Device)  Default Sound Capture: Yes  Default Voice Capture: Yes            Driver Name: USBAUDIO.sys         Driver Version: 6.00.6002.18005 (English)      Driver Attributes: Final Retail          Date and Size: 4/11/2009 00:39:34, 98944 bytes              Cap Flags: 0x1           Format Flags: 0xFFFFF</p>

Daio
12-06-2011, 06:31 PM
<p>-------------------DirectInput Devices-------------------      Device Name: Mouse         Attached: 1    Controller ID: n/aVendor/Product ID: n/a        FF Driver: n/a</p><p>      Device Name: Keyboard         Attached: 1    Controller ID: n/aVendor/Product ID: n/a        FF Driver: n/a</p><p>      Device Name: G9x Laser Mouse         Attached: 1    Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC066        FF Driver: n/a</p><p>      Device Name: G9x Laser Mouse         Attached: 1    Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC066        FF Driver: n/a</p><p>      Device Name: G9x Laser Mouse         Attached: 1    Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC066        FF Driver: n/a</p><p>      Device Name: G19 Gaming Keyboard         Attached: 1    Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC228        FF Driver: n/a</p><p>      Device Name: G19 Gaming Keyboard         Attached: 1    Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC228        FF Driver: n/a</p><p>      Device Name: G19 Gaming Keyboard (Macro interface)         Attached: 1    Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC229        FF Driver: n/a</p><p>Poll w/ Interrupt: No</p><p>-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x8086, 0x3A36| Matching Device ID: usbroot_hub| Service: usbhub</p><p>----------------Gameport Devices----------------</p><p>------------PS/2 Devices------------+ HID Keyboard Device| Vendor/Product ID: 0x046D, 0xC066| Matching Device ID: hid_device_system_keyboard| Service: kbdhid| + HID Keyboard Device| Vendor/Product ID: 0x046D, 0xC228| Matching Device ID: hid_device_system_keyboard| Service: kbdhid| + HID Keyboard Device| Vendor/Product ID: 0x046D, 0xC229| Matching Device ID: hid_device_system_keyboard| Service: kbdhid| + HID Keyboard Device| Vendor/Product ID: 0x046D, 0xC232| Matching Device ID: hid_device_system_keyboard| Service: kbdhid| + Terminal Server Keyboard Driver| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| + Logitech HID-compliant G9x Laser Mouse| Vendor/Product ID: 0x046D, 0xC066| Matching Device ID: hidvid_046d&pid_c066&mi_00| Upper Filters: LMouFilt| Lower Filters: LHidFilt| Service: mouhid| + HID-compliant mouse| Vendor/Product ID: 0x046D, 0xC231| Matching Device ID: hid_device_system_mouse| Service: mouhid| + Terminal Server Mouse Driver| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD</p><p>------------------------Disk & DVD/CD-ROM Drives------------------------      Drive: C: Free Space: 94.7 GBTotal Space: 476.9 GBFile System: NTFS      Model: Hitachi HDP725050GLA360 ATA Device</p><p>      Drive: D: Free Space: 616.2 GBTotal Space: 715.4 GBFile System: NTFS      Model: WDC WD7500AADS-32L5B1 ATA Device</p><p>      Drive: E:      Model: HL-DT-ST DVDRAM GH22NS50 ATA Device     Driver: c:windowssystem32driverscdrom.sys, 6.00.6002.18005 (English), , 0 bytes</p><p>--------------System Devices--------------     Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48Device ID: PCIVEN_8086&DEV_3A48&SUBSYS_83571043&REV_003&11583659&0&E4   Driver: n/a</p><p>     Name: Intel(R) ICH10 Family PCI Express Root Port 4 - 3A46Device ID: PCIVEN_8086&DEV_3A46&SUBSYS_83571043&REV_003&11583659&0&E3   Driver: n/a</p><p>     Name: Intel(R) ICH10 Family PCI Express Root Port 3 - 3A44Device ID: PCIVEN_8086&DEV_3A44&SUBSYS_83571043&REV_003&11583659&0&E2   Driver: n/a</p><p>     Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40Device ID: PCIVEN_8086&DEV_3A40&SUBSYS_83571043&REV_003&11583659&0&E0   Driver: n/a</p><p>     Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3CDevice ID: PCIVEN_8086&DEV_3A3C&SUBSYS_82D41043&REV_003&11583659&0&D7   Driver: n/a</p><p>     Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3ADevice ID: PCIVEN_8086&DEV_3A3A&SUBSYS_82D41043&REV_003&11583659&0&EF   Driver: n/a</p><p>     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39Device ID: PCIVEN_8086&DEV_3A39&SUBSYS_82D41043&REV_003&11583659&0&D2   Driver: n/a</p><p>     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38Device ID: PCIVEN_8086&DEV_3A38&SUBSYS_82D41043&REV_003&11583659&0&D1   Driver: n/a</p><p>     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37Device ID: PCIVEN_8086&DEV_3A37&SUBSYS_82D41043&REV_003&11583659&0&D0   Driver: n/a</p><p>     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36Device ID: PCIVEN_8086&DEV_3A36&SUBSYS_82D41043&REV_003&11583659&0&EA   Driver: n/a</p><p>     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35Device ID: PCIVEN_8086&DEV_3A35&SUBSYS_82D41043&REV_003&11583659&0&E9   Driver: n/a</p><p>     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34Device ID: PCIVEN_8086&DEV_3A34&SUBSYS_82D41043&REV_003&11583659&0&E8   Driver: n/a</p><p>     Name: Intel(R) ICH10 Family SMBus Controller - 3A30Device ID: PCIVEN_8086&DEV_3A30&SUBSYS_82D41043&REV_003&11583659&0&FB   Driver: n/a</p><p>     Name: Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26Device ID: PCIVEN_8086&DEV_3A26&SUBSYS_82D41043&REV_003&11583659&0&FD   Driver: n/a</p><p>     Name: Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20Device ID: PCIVEN_8086&DEV_3A20&SUBSYS_82D41043&REV_003&11583659&0&FA   Driver: n/a</p><p>     Name: Intel(R) ICH10R LPC Interface Controller - 3A16Device ID: PCIVEN_8086&DEV_3A16&SUBSYS_82D41043&REV_003&11583659&0&F8   Driver: n/a</p><p>     Name: Intel(R) 5520/5500/X58 I/O Hub Throttle Registers - 3438Device ID: PCIVEN_8086&DEV_3438&SUBSYS_00000000&REV_123&11583659&0&A3   Driver: n/a</p><p>     Name: Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342EDevice ID: PCIVEN_8086&DEV_342E&SUBSYS_00000000&REV_123&11583659&0&A0   Driver: n/a</p><p>     Name: Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423Device ID: PCIVEN_8086&DEV_3423&SUBSYS_00000000&REV_123&11583659&0&A2   Driver: n/a</p><p>     Name: Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422Device ID: PCIVEN_8086&DEV_3422&SUBSYS_00000000&REV_123&11583659&0&A1   Driver: n/a</p><p>     Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340EDevice ID: PCIVEN_8086&DEV_340E&SUBSYS_836B1043&REV_123&11583659&0&38   Driver: n/a</p><p>     Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340ADevice ID: PCIVEN_8086&DEV_340A&SUBSYS_836B1043&REV_123&11583659&0&18   Driver: n/a</p><p>     Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408Device ID: PCIVEN_8086&DEV_3408&SUBSYS_836B1043&REV_123&11583659&0&08   Driver: n/a</p><p>     Name: Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3405Device ID: PCIVEN_8086&DEV_3405&SUBSYS_836B1043&REV_123&11583659&0&00   Driver: n/a</p><p>     Name: Intel(R) 82801 PCI Bridge - 244EDevice ID: PCIVEN_8086&DEV_244E&SUBSYS_82D41043&REV_903&11583659&0&F0   Driver: n/a</p><p>     Name: Standard Dual Channel PCI IDE ControllerDevice ID: PCIVEN_197B&DEV_2363&SUBSYS_824F1043&REV_034&37B550F8&0&00E4   Driver: n/a</p><p>     Name: VIA OHCI Compliant IEEE 1394 Host ControllerDevice ID: PCIVEN_1106&DEV_3403&SUBSYS_83841043&REV_004&5E2F093&0&00E3   Driver: n/a</p><p>     Name: Creative SB X-FiDevice ID: PCIVEN_1102&DEV_0005&SUBSYS_00311102&REV_004&1B359D48&0&08F0   Driver: n/a</p><p>     Name: Realtek PCIe GBE Family ControllerDevice ID: PCIVEN_10EC&DEV_8168&SUBSYS_82C61043&REV_024&9B46FCD&0&00E2   Driver: n/a</p><p>     Name: NVIDIA GeForce GTX 295Device ID: PCIVEN_10DE&DEV_05EB&SUBSYS_12953842&REV_A16&2E364FFF&0&00100018   Driver: n/a</p><p>     Name: NVIDIA GeForce GTX 295Device ID: PCIVEN_10DE&DEV_05EB&SUBSYS_12953842&REV_A16&1BD42AB1&0&00000018   Driver: n/a</p><p>     Name: PCI standard PCI-to-PCI bridgeDevice ID: PCIVEN_10DE&DEV_05B8&SUBSYS_064E10DE&REV_A34&2EB3824&0&0018   Driver: n/a</p><p>     Name: PCI standard PCI-to-PCI bridgeDevice ID: PCIVEN_10DE&DEV_05B8&SUBSYS_00000000&REV_A35&154E225&0&100018   Driver: n/a</p><p>     Name: PCI standard PCI-to-PCI bridgeDevice ID: PCIVEN_10DE&DEV_05B8&SUBSYS_00000000&REV_A35&154E225&0&000018   Driver: n/a</p>

Daio
12-06-2011, 06:32 PM
<p>------------------DirectShow Filters------------------</p><p>DirectShow Filters:WMAudio Decoder DMO,0x00800800,1,1,,WMAPro over S/PDIF DMO,0x00600800,1,1,,WMSpeech Decoder DMO,0x00600800,1,1,,MP3 Decoder DMO,0x00600800,1,1,,Mpeg4s Decoder DMO,0x00800001,1,1,,WMV Screen decoder DMO,0x00600800,1,1,,WMVideo Decoder DMO,0x00800001,1,1,,Mpeg43 Decoder DMO,0x00800001,1,1,,Mpeg4 Decoder DMO,0x00800001,1,1,,Full Screen Renderer,0x00200000,1,0,,6.06.6002.18158CT Upsampler filter,0x00100000,1,1,Upsample.ax,2.00.0005.0000Cr eative Wave Writer,0x00200000,1,0,WavWrite.ax,3.01.0004.0000DV Muxer,0x00400000,0,0,,6.06.6001.18000Color Space Converter,0x00400001,1,1,,6.06.6002.18158WM ASF Reader,0x00400000,0,0,,11.00.6001.7000Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000 AVI Splitter,0x00600000,1,1,,6.06.6002.18158VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6002.18158Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001. 7110"MainConcept (Adobe2) AAC Decoder",0x00600000,1,1,ad2daac.ax",BPM Metadata,0x001fffff,1,1,MetaBPMu.ax,2.00.0002.0000 Creative Recording Wav_Asio Filter,0x00400000,0,1,AudioRec.ax,1.00.0002.0000"MainConcept (Adobe2) MPEG Splitter",0x005fffff,1,2,ad2mcspmpeg.ax","MainConcept (Adobe2) MPEG Audio Decoder",0x005fffff,1,1,ad2mcdsmpeg.ax","MainConcept (Adobe2) MPEG Video Decoder",0x005fffff,1,1,ad2mcdsmpeg.ax","MainConcept (Adobe2) MPEG Encoder",0x00200000,2,1,ad2mcesmpeg.ax","MainConcept (Adobe2) MPEG Video Encoder",0x00200000,1,1,ad2mcevmpeg.ax","MainConcept (Adobe2) MPEG Audio Encoder",0x00200000,1,1,ad2mceampeg.ax","MainConcept (Adobe2) MPEG Multiplexer",0x00200000,1,1,ad2mcmuxmpeg.ax",AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363C T Time-Scaling filter,0x00100000,1,1,TimeScal.ax,2.03.0006.0000St reamBufferSink,0x00200000,0,0,sbe.dll,6.06.6002.18 363MJPEG Decompressor,0x00600000,1,1,,6.06.6002.18158MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6002.18158SAMI (CC) Parser,0x00400000,1,1,,6.06.6002.18158VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000MP EG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6002.1836 3Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.1 8005Internal Script Command Renderer,0x00800001,1,0,,6.06.6002.18158MPEG Audio Decoder,0x03680001,1,1,,6.06.6002.18158DV Splitter,0x00600000,1,2,,6.06.6001.18000Video Mixing Renderer 9,0x00200000,1,0,,6.06.6002.18158CT Karaoke filter,0x00100000,1,1,Karaoke.ax,2.00.0007.0000Mic rosoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6002.1 8005Creative AC3 Source Filter,0x00400000,0,1,AC3Srcu.ax,3.01.0001.0000Cre ative PCM Raw Writer,0x00200000,1,0,RawWritu.ax,1.00.0000.0000CT PDP filter,0x00100000,1,1,PDP.ax,1.00.0008.0000ACM Wrapper,0x00600000,1,1,,6.06.6002.18158Video Renderer,0x00800001,1,0,,6.06.6002.18158MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6002.18363Lin e 21 Decoder,0x00600000,1,1,,6.06.6002.18005Video Port Manager,0x00600000,2,1,,6.06.6002.18158Video Renderer,0x00400000,1,0,,6.06.6002.18158CT SmartVolumeManagement filter,0x00100000,1,1,DSCompr.ax,1.00.0005.0000Cre ative Audio Gain Filter,0x00200000,1,1,AudGain.ax,1.00.0000.0000WM ASF Writer,0x00400000,0,0,,11.00.6001.7000VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.1800 0Creative Flac Source Filter,0x00400000,0,1,FlacSrcu.ax,1.00.0001.0000Fi le writer,0x00200000,1,0,,6.06.6001.18000"MainConcept (Adobe2) AAC Encoder",0x00100000,1,1,ad2eaac.ax",Creative MLP Source Filter,0x00400000,0,1,MlpSrcu.ax,3.01.0000.0000SVM Metadata,0x001fffff,1,1,MetaSVMu.ax,2.00.0002.0000 CT HPVirtualizer filter,0x00100000,1,1,Virtual.ax,1.00.0000.0000DVD Navigator,0x00200000,0,3,,6.06.6002.18005Overlay Mixer2,0x00200000,1,1,,6.06.6002.18005CT CMSS3 filter,0x00100000,1,1,CMSS3.ax,3.00.0013.0000AVI Draw,0x00600064,9,1,,6.06.6002.18158Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.1 8005WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000MP EG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6002 .18363Creative Ogg Source Filter,0x00400000,0,1,OggSrcu.ax,1.00.0001.0000DV Video Decoder,0x00800000,1,1,,6.06.6001.18000Creative NVF Filter,0x00400000,0,1,NvfSrcu.ax,3.01.0001.0000Noi se Reduction,0x00100000,1,1,NoisRedu.ax,3.00.0004.000 0SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6002. 18005Null Renderer,0x00200000,1,0,qedit.dll,6.06.6002.18005C reative WMA Writer,0x00200000,1,0,WMAWrite.ax,5.00.0001.0000MP EG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6002.18496 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6002.180 05StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6 002.18363Smart Tee,0x00200000,1,2,,6.06.6001.18000Creative WMA Source Filter,0x00400000,0,1,WmaSrc.ax,3.01.0001.0000Over lay Mixer,0x00200000,0,0,,6.06.6002.18005AVI Decompressor,0x00600000,1,1,,6.06.6002.18158AVI/WAV File Source,0x00400000,0,2,,6.06.6002.18158Wave Parser,0x00400000,1,1,,6.06.6002.18158MIDI Parser,0x00400000,1,1,,6.06.6002.18158Multi-file Parser,0x00400000,1,1,,6.06.6002.18158File stream renderer,0x00400000,1,1,,6.06.6002.18158Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001. 7000AVI Mux,0x00200000,1,0,,6.06.6001.18000Line 21 Decoder 2,0x00600002,1,1,,6.06.6002.18158File Source (Async.),0x00400000,0,1,,6.06.6002.18158File Source (URL),0x00400000,0,1,,6.06.6002.18158Creative CDDA Source Filter,0x00400000,0,1,CDDA.ax,3.00.0002.0000Creati ve LiveRecording Filter SxS,0x00400000,0,1,LiveRecu.ax,5.00.0001.0000Creat ive Internet Source Filter,0x00400000,0,1,InetSrcu.ax,1.00.0000.0000In finite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6002.18005BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6002.18496M PEG Video Decoder,0x40000001,1,1,,6.06.6002.18158"MainConcept (Adobe2) H.264/AVC Decoder",0x00600000,1,1,ad2dsh264.ax","MainConcept (Adobe2) H.264 Encoder",0x00200000,2,1,ad2esh264.ax","MainConcept (Adobe2) H.264/AVC Video Encoder",0x00200000,1,1,ad2evh264.ax",</p><p>WDM Streaming Tee/Splitter Devices:Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000</p><p>Video Compressors:WMVideo8 Encoder DMO,0x00600800,1,1,,WMVideo9 Encoder DMO,0x00600800,1,1,,MSScreen 9 encoder DMO,0x00600800,1,1,,DV Video Encoder,0x00200000,0,0,,6.06.6001.18000"MainConcept (Adobe2) H.264/AVC Video Encoder",0x00200000,1,1,ad2evh264.ax","MainConcept (Adobe2) MPEG Video Encoder",0x00200000,1,1,ad2mcevmpeg.ax",MJPEG Compressor,0x00200000,0,0,,6.06.6002.18158Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000Microsoft RLE,0x00200000,1,1,,6.06.6001.18000Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000</p><p>Audio Compressors:WM Speech Encoder DMO,0x00600800,1,1,,WMAudio Encoder DMO,0x00600800,1,1,,"MainConcept (Adobe2) MPEG Audio Encoder",0x00200000,1,1,ad2mceampeg.ax",Lernout & Hauspie CELP 4.8kbit/s,0x00200000,1,1,,6.06.6002.18158Lernout & Hauspie SBC 8kbit/s,0x00200000,1,1,,6.06.6002.18158Lernout & Hauspie SBC 12kbit/s,0x00200000,1,1,,6.06.6002.18158Lernout & Hauspie SBC 16kbit/s,0x00200000,1,1,,6.06.6002.18158IMA ADPCM,0x00200000,1,1,,6.06.6002.18158PCM,0x0020000 0,1,1,,6.06.6002.18158Microsoft ADPCM,0x00200000,1,1,,6.06.6002.18158GSM 6.10,0x00200000,1,1,,6.06.6002.18158CCITT A-Law,0x00200000,1,1,,6.06.6002.18158CCITT u-Law,0x00200000,1,1,,6.06.6002.18158MPEG Layer-3,0x00200000,1,1,,6.06.6002.18158</p><p>Audio Capture Sources:Microphone (USB Audio Device),0x00200000,0,0,,6.06.6001.18000</p><p>Midi Renderers:Default MidiOut Device,0x00800000,1,0,,6.06.6002.18158Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6002.18158SB X-Fi Synth A [EC00],0x00200000,1,0,,6.06.6002.18158SB X-Fi Synth B [EC00],0x00200000,1,0,,6.06.6002.18158</p><p>WDM Streaming Capture Devices:,0x00000000,0,0,,SB X-Fi Audio [EC00],0x00200000,2,2,,6.00.6001.18000USB Audio Device,0x00200000,1,1,,6.00.6001.18000</p><p>WDM Streaming Rendering Devices:SB X-Fi DMusic Synth [EC00],0x00200000,1,1,,6.00.6001.18000SPDIF Out,0x00000000,0,0,,SB X-Fi Synth A [EC00],0x00200000,1,1,,6.00.6001.18000SB X-Fi Synth B [EC00],0x00200000,1,1,,6.00.6001.18000SB X-Fi Audio [EC00],0x00200000,2,2,,6.00.6001.18000USB Audio,0x00200000,1,1,,6.00.6001.18000</p><p>BDA Network Providers:Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6002.18005</p><p>Multi-Instance Capable VBI Codecs:VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000</p><p>BDA Transport Information Renderers:BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6002.18496M PEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6002.18496</p><p>BDA CP/CA Filters:Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6002.18363Encry pt/Tag,0x00200000,0,0,EncDec.dll,6.06.6002.18363XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6002.18363</p><p>WDM Streaming Communication Transforms:Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000</p><p>Audio Renderers:Speakers (Creative SB X-Fi),0x00200000,1,0,,6.06.6002.18158Default DirectSound Device,0x00800000,1,0,,6.06.6002.18158Default WaveOut Device,0x00200000,1,0,,6.06.6002.18158DirectSound: SPDIF Out (Creative SB X-Fi),0x00200000,1,0,,6.06.6002.18158DirectSound: Speakers (4- USB Audio),0x00200000,1,0,,6.06.6002.18158DirectSound: Speakers (Creative SB X-Fi),0x00200000,1,0,,6.06.6002.18158SPDIF Out (Creative SB X-Fi),0x00200000,1,0,,6.06.6002.18158Speakers (4- USB Audio),0x00200000,1,0,,6.06.6002.18158</p>

TSR-JoshuaM
12-06-2011, 06:34 PM
<p>Have your friend attempt to take ownership of the whole EQII folder as well to see if thats the cause.  I'll include some external links for walkthroughs.</p><p>How to take Ownership of a folder:</p><p><a href="http://support.microsoft.com/kb/308421" target="_blank">[Windows XP]</a></p><p><a href="http://www.tipandtrick.net/2008/how-to-take-ownership-and-full-control-permissions-of-files-and-folders-in-vista/" target="_blank">[Windows Vista/7]</a></p>