Trying to update to new Launcher [Archive] - EQ2 Forum Archive @ EQ2Wire

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Marinea

12-05-2011, 11:56 AM

I am going from what I believe is the Station Account launcher to the new one. I go through the install and get to PLAY. When I hit it, I get an "Options definition file filed to load" error. I ran a Validate through the new launcher, and also ran a file scan through the old launcher, and still get this error. Both scans said I was ready to go.As I can play using the old launcher, I assume this is something hinky with the new one.Help?

TSR-JoshuaM

12-05-2011, 06:02 PM

You can start by reinstalling our latest LaunchPad (full version) and I also suggest disabling any firewall/antivirus software and running it as an admin (right-click the game icon and select run as admin)<a href="http://launch.soe.com/installer/EQ2_setup.exe" target="_blank">[EQII] Full Assets</a>

Marinea

12-05-2011, 07:23 PM

Tried your suggestions and got a new error:<verify> G:live/eq2/game/Client/src/ClientApp.cpp (4066): Failed to open streaming asset database. OpenRseult=-1100416441 0103d634Help?

MattMeyer

12-06-2011, 12:28 AM

<cite>Marinea wrote:</cite><blockquote>Tried your suggestions and got a new error:G:live/eq2/game/Client/src/ClientApp.cpp (4066): Failed to open streaming asset database. OpenRseult=-1100416441 0103d634Help?</blockquote>Hmm...that's a game client error. I've only seen that on bad asset cache installs. Did you install using the installer listed previously in this thread or did you use the Streaming one? And which one were you using before?

Marinea

12-06-2011, 10:19 AM

<cite>MattMeyer wrote:</cite><blockquote><cite>Marinea wrote:</cite><blockquote>Tried your suggestions and got a new error:G:live/eq2/game/Client/src/ClientApp.cpp (4066): Failed to open streaming asset database. OpenRseult=-1100416441 0103d634Help?</blockquote>Hmm...that's a game client error. I've only seen that on bad asset cache installs. Did you install using the installer listed previously in this thread or did you use the Streaming one? And which one were you using before?</blockquote>Yes, used the installer listed above. And was using what I believe to be the Station Account launcher before. Tried again this morning, same error.Help?

MattMeyer

12-06-2011, 04:04 PM

<cite>Marinea wrote:</cite><blockquote><cite>MattMeyer wrote:</cite><blockquote><cite>Marinea wrote:</cite><blockquote>Tried your suggestions and got a new error:G:live/eq2/game/Client/src/ClientApp.cpp (4066): Failed to open streaming asset database. OpenRseult=-1100416441 0103d634Help?</blockquote>Hmm...that's a game client error. I've only seen that on bad asset cache installs. Did you install using the installer listed previously in this thread or did you use the Streaming one? And which one were you using before?</blockquote>Yes, used the installer listed above. And was using what I believe to be the Station Account launcher before. Tried again this morning, same error.Help?</blockquote>While the games are still under IP Lock I think the game assets should be activated now. Try patching again through LP4 and see if you're working.

Marinea

12-06-2011, 04:55 PM

Same "failed to open streaming asset database" error as above after another patch through LP4. I got 2650 MG update done, hit play and up pops the error.

TSR-JoshuaM

12-06-2011, 05:12 PM

<cite>Marinea wrote:</cite><blockquote>Same "failed to open streaming asset database" error as above after another patch through LP4. I got 2650 MG update done, hit play and up pops the error.</blockquote>Any firewall, antivirus, or internet security suite software present on the PC? Start by disabling any and all of them.

Marinea

12-06-2011, 05:15 PM

Not being snarky, but if you look up a few responses, you will see that you already advised me of this, and I replied that I had done that. And did it again today. Still the same error.Any new suggestions?

TSR-JoshuaM

12-06-2011, 06:23 PM

<cite>Marinea wrote:</cite><blockquote>Not being snarky, but if you look up a few responses, you will see that you already advised me of this, and I replied that I had done that. And did it again today. Still the same error.Any new suggestions?</blockquote>No no, my mistake, I did mention it in my first post.Go ahead and open a support ticket and we'll dig in.Include your dxdiag/msinfo files as well as the LaunchPad.log, .DownloadInfo.txt, and .Downloaderror.txt files that are located in your base EQII game folder.

Marinea

12-07-2011, 11:50 AM

Just an update- I did get things worked out.It was the word "streaming" in the error that led me to the fix. I remembered I had at one point downloaded EQ2X, which used the streaming system. I went in and did a search, deleted every file EQ related, and did a fresh install. It seems to have worked.Perhaps this might help someone else with a similar issue.

DanKinney

12-07-2011, 03:29 PM

You can re-install the LaunchPad into an existing game installation without having to first delete all of the game files. This will allow you to get back into the game much faster.This "repair" function only updates the LaunchPad-specific files, especially the LaunchPad.ini file which controls its behavior.Note: If you switch between streaming and full download versions, you may end up with 2 copies of game assets which is a significant increase in hard disk usage. The full download assets are stored in the "paks" directory. Streaming assets are stored in .vdb files within the "assetcache" directory.-dan

wickedss99

12-09-2011, 01:06 PM

I had the same issues as above and tried all the sollutions except for uninstalling and re-installing. I even tried re-installing the launcher in the game folder both as a full install and as a repair/install and that didn't work. The way I got it to work was deleting the assetcache folder and it worked fine from there....Hope this helps someone b4 they send exploding hot dogs to sony hahah.

Sloopup

12-09-2011, 01:37 PM

I keep getting this error message when trying to install/update LP4, i have disable firewalls/antivirus and tryed reinstalling the game nothing is working.This is the eroor message i am getting when i click on 'Updated file lists''<span style="border-collapse: separate; color: #000000; font-family: 'Times New Roman'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-size: medium;">Error: DigestLoadFailed - Network error during NPAPI download: <a href="http://manifest.patch.station.sony.com/patch/sha/manifest/eq2/eq2-eu/live/eq2-eu-en-full-tcg.sha.soe" target="_blank" rel="nofollow">http://manifest.patch.station.sony....ull-tcg.sha.soe</a> (0 of 0 bytes, 0 seconds) - Retry failed: SocketError:Unreachable - No data (11004) - <a href="http://manifest.patch.station.sony.com/patch/sha/manifest/eq2/eq2-eu/live/eq2-eu-en-full-tcg.sha.soeSocketError:Unreachable" target="_blank" rel="nofollow">http://manifest.patch.station.sony....ror:Unreachable</a> - No data (11004) - <a href="http://manifest.patch.station.sony.com/patch/sha/manifest/eq2/eq2-eu/live/eq2-eu-en-full-tcg.sha.soeSocketError:Unreachable" target="_blank" rel="nofollow">http://manifest.patch.station.sony....ror:Unreachable</a> - No data (11004) - <a href="http://manifest.patch.station.sony.com/patch/sha/manifest/eq2/eq2-eu/live/eq2-eu-en-full-tcg.sha.soeSocketError:Unreachable" target="_blank" rel="nofollow">http://manifest.patch.station.sony....ror:Unreachable</a> - No data (11004) - <a href="http://manifest.patch.station.sony.com/patch/sha/manifest/eq2/eq2-eu/live/eq2-eu-en-full-tcg.sha.soeSocketError:Unreachable" target="_blank" rel="nofollow">http://manifest.patch.station.sony....ror:Unreachable</a> - No data (11004) - <a href="http://manifest.patch.station.sony.com/patch/sha/manifest/eq2/eq2-eu/live/eq2-eu-en-full-tcg.sha.soeSocketError:Unreachable" target="_blank" rel="nofollow">http://manifest.patch.station.sony....ror:Unreachable</a> - No data (11004) - <a href="http://manifest.patch.station.sony.com/patch/sha/mani�C'" target="_blank" rel="nofollow">http://manifest.patch.station.sony....a/mani�C'</a>Any suggestions?

TSR-JoshuaM

12-09-2011, 01:54 PM

<cite>wickedss99 wrote:</cite><blockquote>I had the same issues as above and tried all the sollutions except for uninstalling and re-installing. I even tried re-installing the launcher in the game folder both as a full install and as a repair/install and that didn't work. The way I got it to work was deleting the assetcache folder and it worked fine from there....Hope this helps someone b4 they send exploding hot dogs to sony hahah.</blockquote>If deleting the assetcache fixed it for you then you just re-installed the game and had some corrupt files in there. Assetcache is the streaming LaunchPad's game files, all of them.

Sloopup

12-09-2011, 02:38 PM

can anyone help with my issue please?

wickedss99

12-09-2011, 05:07 PM

<cite>TSR-JoshuaM wrote:</cite><blockquote><cite>wickedss99 wrote:</cite><blockquote>I had the same issues as above and tried all the sollutions except for uninstalling and re-installing. I even tried re-installing the launcher in the game folder both as a full install and as a repair/install and that didn't work. The way I got it to work was deleting the assetcache folder and it worked fine from there....Hope this helps someone b4 they send exploding hot dogs to sony hahah.</blockquote>If deleting the assetcache fixed it for you then you just re-installed the game and had some corrupt files in there. Assetcache is the streaming LaunchPad's game files, all of them. </blockquote>for me...I deleted that folder and just ran the full launcher that I had installed into the game directory before this issue and it worked without installing anything after that. I think it was just confused cuz it thought i was running a full launcher on a streaming game. Whatever the reason..that's what happened with mine. Oh just to be clear...for some reason I had both a paks forlder AND the assetcache folder so that's probably why it didn't have to install anything after I deleted the assetcache folder.

TSR-JoshuaM

12-09-2011, 05:11 PM

<cite>wickedss99 wrote:</cite><blockquote><cite>TSR-JoshuaM wrote:</cite><blockquote><cite>wickedss99 wrote:</cite><blockquote>I had the same issues as above and tried all the sollutions except for uninstalling and re-installing. I even tried re-installing the launcher in the game folder both as a full install and as a repair/install and that didn't work. The way I got it to work was deleting the assetcache folder and it worked fine from there....Hope this helps someone b4 they send exploding hot dogs to sony hahah.</blockquote>If deleting the assetcache fixed it for you then you just re-installed the game and had some corrupt files in there. Assetcache is the streaming LaunchPad's game files, all of them. </blockquote>for me...I deleted that folder and just ran the full launcher that I had installed into the game directory before this issue and it worked without installing anything after that. I think it was just confused cuz it thought i was running a full launcher on a streaming game. Whatever the reason..that's what happened with mine. Oh just to be clear...for some reason I had both a paks forlder AND the assetcache folder so that's probably why it didn't have to install anything after I deleted the assetcache folder.</blockquote>I'll tinker with it and see if I can reproduce that flow.