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View Full Version : Disappearing LaunchPad and ActionDLL issues 11/20/11


TSR-JoshuaM
11-21-2011, 03:14 PM
<p><p style="font-family: verdana, arial, helvetica, sans-serif; color: #b5b5b5; background-color: #000016;">We have a workaround that has been successful thus far.  Give this a run through.</p><p style="font-family: verdana, arial, helvetica, sans-serif; color: #b5b5b5; background-color: #000016;">EDIT: As an update, the workaround seems to only work when you are installed to the default location C:UsersPublicSony Online EntertainmentInstalled GamesEverquest II</p><p style="font-family: verdana, arial, helvetica, sans-serif; color: #b5b5b5; background-color: #000016;">We'll work on fixing it on our end but in the meantime here's our current workaround.</p><p style="font-family: verdana, arial, helvetica, sans-serif; color: #b5b5b5; background-color: #000016;">For existing players, you may need to uninstall our SOE Web Installer first.  We have an uninstaller available here, http://launch.soe.com/plugin/web/Uninstall_SOEWebInstaller.exe - all browsers including our LaunchPad must be closed for this to work properly.</p><p style="font-family: verdana, arial, helvetica, sans-serif; color: #b5b5b5; background-color: #000016;">Now visit the web launcher to reinstall the web installer.  http://launchpad.patch.station.sony.com/lp3/index.html</p><p style="font-family: verdana, arial, helvetica, sans-serif; color: #b5b5b5; background-color: #000016;">Restart your LaunchPad and try again.</p><p style="font-family: verdana, arial, helvetica, sans-serif; color: #b5b5b5; background-color: #000016;"> </p></p>