error message when downloading update

[chryana]

<p>keep recieving this message-</p><p><span style="color: #ffffff; font-family: verdana, arial, helvetica, sans-serif; background-color: #07161e;">There was a problem moving C:Program FilesSony Online EntertainmentInstalled GamesEverquest IIlp_tempSequenceSound.dll_delta_11155_23.patched to C:Program FilesSony Online EntertainmentInstalled GamesEverquest IISequenceSound.dll. Please make sure the game is not running.</span></p><p>have rebooted and ensured eq is not running.</p>

[Vexil]

<p>I replied to your IM.   The issue I had was due to Windows 7 requiring validation of the update.  I couldnt tell because I never received a pop-up actually asking for the validation.  However, when I went into User Settings and turned off validation, it corrected the issue.</p>

[TSR-JoshuaM]

<p>I would recommend making the transition to our latest LaunchPad for Everquest II which does not suffer from this particular issue.  If you have any issues with the new LaunchPad, I'll be here all day to help you out.</p><p><a href="http://launch.soe.com/eq2" target="_blank">[EQII] LaunchPad</a></p>