Crashing when hailing the Market Broker

[Spangles]

<p>Seems to have surfaced since the last update.  When I hail the market broker the game locks up and crashes back to desktop about 90% of the time.  Very occasionally I can go on the broker, switch to the Banker and back to the Broker and crashes again.</p><p>I haven't seen anything else about this, so thought I would post here to see if anyone else is suffering.</p><p>BTW, if it is relevant it is Splitpaw server.</p>

[TSR-JoshuaM]

<p>Are you using any custom UI modifications?  Make sure they are up to date to start.</p>

[Spangles]

<p>Nope.  Standard UI settings.</p>

[TSR-JoshuaM]

<p>Check and make sure that you are using our latest LaunchPad for Everquest II.  I've included a link for you below just in case.   You can also go through these instructions just in case its a file issue.</p><p><p><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; margin-left: 0px; line-height: 16px; color: #ffffff; font-family: Arial, Helvetica, sans-serif; text-align: left; background-color: #3a414a; padding: 0px;"><strong>Re-installing the <em>default</em> user interface - EverQuest II</strong>:</p><ol ><li style="margin-top: 4px; margin-right: 4px; margin-bottom: 4px; margin-left: 30px; list-style-type: decimal; list-style-position: initial; list-style-image: initial; line-height: 1.4em; padding: 0px;">Open C:UsersPublicSony Online EntertainmentInstalled GamesEverQuest II.  (our current LaunchPad's default install path)</li><li style="margin-top: 4px; margin-right: 4px; margin-bottom: 4px; margin-left: 30px; list-style-type: decimal; list-style-position: initial; list-style-image: initial; line-height: 1.4em; padding: 0px;">Delete the <em>UI</em> folder.</li><li style="margin-top: 4px; margin-right: 4px; margin-bottom: 4px; margin-left: 30px; list-style-type: decimal; list-style-position: initial; list-style-image: initial; line-height: 1.4em; padding: 0px;">Delete all server_character_eq2_uisettings.ini files.</li><li style="margin-top: 4px; margin-right: 4px; margin-bottom: 4px; margin-left: 30px; list-style-type: decimal; list-style-position: initial; list-style-image: initial; line-height: 1.4em; padding: 0px;">Delete the file Eq2.ini.</li><li style="margin-top: 4px; margin-right: 4px; margin-bottom: 4px; margin-left: 30px; list-style-type: decimal; list-style-position: initial; list-style-image: initial; line-height: 1.4em; padding: 0px;">Re-patch and run a full file scan from the Download Options menu.</li></ol></p></p>

[Spangles]

<p>Using the new Launchpad seems to have done the trick.   Thank you for your help.</p><p>Mind you, downloading the whole game again and resetting all UIs was a bit of a pain <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[TSR-JoshuaM]

<p><cite>Heccie@Splitpaw wrote:</cite></p><blockquote><p>Using the new Launchpad seems to have done the trick.   Thank you for your help.</p><p>Mind you, downloading the whole game again and resetting all UIs was a bit of a pain <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>I apologize you had to go through that hassle but am glad it was a simple issue and is resolved.  See you in game!</p>