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View Full Version : Random disconnects every day


kaboro
11-10-2011, 10:19 PM
<p>It has been like that for 2 weeks and still no change. Its rare i can stay on more than 2 hrs without getting disconnected.</p><p>I can log in the game no problems, the connection is good, the ping is between 90-120 all the time, then after 1-2hrs the ping goes to 3k in about 20 secs and i dc.</p><p>After i get disconnected i can log back in the game right away and the connection will be good for another hour or so (today its more like 20min tho) when i get disconnected again.</p><p>This has been going on day after day for 2 weeks.</p><p>Im on Permafrost server.</p><p>Using the same modem, router and isp for years now.</p>

kaboro
11-24-2011, 09:52 PM
<p>The problem persists, i dont play more than 3 hrs a day and dc at least once every single day.</p>

TSR-JoshuaM
11-25-2011, 04:45 PM
<p>Are you wired or wireless? I do suggest seeing how it does without a router in between your PC and modem as well.  </p>

kaboro
11-25-2011, 09:41 PM
<p>Wired connection, and without the router i got dced the first 10 minutes after i logged in.</p><p>Im trying to be patient but this is getting old fast.</p><p>I have been playing this game for several years and i never had connection problems, so i have a hard time thinking its on my end. </p>

TSR-JoshuaM
11-25-2011, 09:55 PM
<p><cite>kaboro wrote:</cite></p><blockquote><p>Wired connection, and without the router i got dced the first 10 minutes after i logged in.</p><p>Im trying to be patient but this is getting old fast.</p><p>I have been playing this game for several years and i never had connection problems, so i have a hard time thinking its on my end. </p></blockquote><p>Well it could be the path to our servers from your location but unless the rest of the server gets dumped theres nothing to support theres a server issue at the moment.  I do recommend contacting our support staff directly to run additional tests so we can identify where the issue is.  We typically reserve the diagnosis until the information is fully understand and interpreted.</p>