View Full Version : Resubscribed after a year away - Some character slots are now locked
DeemonEQ
10-27-2011, 09:33 AM
<p>I thought I had gotten station access in my sub but for some reason I cannot access all my toons...is there anyone who can look into this for me please and tell me what the issue is?</p><p>many thanks</p><p>Andy</p>
Wingrider01
10-27-2011, 10:39 AM
<p><cite>DeemonEQ wrote:</cite></p><blockquote><p>I thought I had gotten station access in my sub but for some reason I cannot access all my toons...is there anyone who can look into this for me please and tell me what the issue is?</p><p>many thanks</p><p>Andy</p></blockquote><p>the new station pass does not come with additional slots, the only way you kept them from the old to the new is if the pass was active when the switch over occurred. the loss of the extra slots is listed in the FAQS for thge new subscription</p><p>If you want to unlock the extract characters you can purchase the slots for a one time charge of 10.00 in station cash.</p>
TSR-JoshuaM
10-27-2011, 11:10 AM
<p>Wingrider is spot on but feel free to contact our support staff directly, or PM me your Station Name, and I'll confirm how many slots you should have with you.</p>
Jelrak
10-27-2011, 11:37 AM
<p>One would have thought that paying for station access for 4 years might have been worth enough to keep those extra slots-- just sayin ;p . I do feel your pain though I was in the same boat as you when I came back. Welcome back and safe travels!</p>
DeemonEQ
10-30-2011, 08:03 AM
<p>@Joshua, have pm`d you</p><p>thanks.</p>
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