I'm sure I'm doing something wrong-resubscribing

[Mystfit]

<p>I have a second account I would like to turn back on.</p><p>I go to my account. Select Game Pass Info and see:</p><p><table ><tbody><tr><td><div></div><div></div></td><td></td></tr></tbody></table></p><p>CLOSED...select subscribe.get a screen offering some bunldes I don't need, select continue...go a screen that looks like it's talking about EQ2X. (bronze silver gold platnium)..and that's wehre it ends. I've no clue what to do to turn my live account back on...</p>

[Mystfit]

<p>I was able to bypss my issues by using the launcher. It took me directly to a page that had EQ2 not EQ2 options. I am at a loss as to why using the browser option would not give me the same options.</p>

[TSR-JoshuaM]

<p>I'll take a look in to it but from the Game Pass screen Extended would show up at the top with live right below it.</p>

[Mystfit]

<p>I sneaked in with my husband's account just now and the screen he was directed to (after bypassing the bundles/add on page) was very different then what I saw and I would ahve been able to navigate that page...</p>

[TSR-JoshuaM]

<p><cite>Mystfit wrote:</cite></p><blockquote><p>I sneaked in with my husband's account just now and the screen he was directed to (after bypassing the bundles/add on page) was very different then what I saw and I would ahve been able to navigate that page...</p></blockquote><p>Would you be able to open a ticket and include a screenshot of what you see?  Give me the incident number when you got it opened.</p>

[Mystfit]

<p>No, I was able to subscribe using the launch pad and iddn't get the same page. It looked very similar to the bottom part of this page, though not exactly:</p><p><a href="http://everquest2.com/free_to_play/game_overview">http://everquest2.com/free_to_play/game_overview</a></p>

[TSR-JoshuaM]

<p><cite>Mystfit wrote:</cite></p><blockquote><p>No, I was able to subscribe using the launch pad and iddn't get the same page. It looked very similar to the bottom part of this page, though not exactly:</p><p><a href="http://everquest2.com/free_to_play/game_overview">http://everquest2.com/free_to_play/game_overview</a></p></blockquote><p>My best guess without being able to confirm is you may have hit add a membership under extended instead.  I'll take a look in to it and go through the flow to make sure there are not misdirects.</p>