Error 1001?

[Stormflint]

<p>What is this error and how can I fix it?</p>

[Stormflint]

<p>It'd be great if I could play...but I can't because of an error code 1001 on the launchpad.</p>

[TSR-JoshuaM]

<p>You are using our original launchpad.  Please download and install our latest LaunchPad for Everquest II linked for you below.  I recommend the full download version and installing a new copy over your existing EQII game folder.</p><p><a href="http://launch.soe.com/eq2" target="_blank">[EQII] LaunchPad</a></p>

[Stormflint]

<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>You are using our original launchpad.  Please download and install our latest LaunchPad for Everquest II linked for you below.  I recommend the full download version and installing a new copy over your existing EQII game folder.</p><p><a href="http://launch.soe.com/eq2" target="_blank">[EQII] LaunchPad</a></p></blockquote><p>I was using the Station Launcher up to a few months ago. I downloaded the newest LP then. I tried the reinstall, but that didn't help. I can launch EQ2 by by-passing the patcher, but will only help until the next patch.</p>

[TSR-JoshuaM]

<p>Our logging is indicating that you've attempted to log in using our launchpad 1, thats our retail/oldest patcher.  The patcher I linked above is LaunchPad 3.</p>

[Stormflint]

<p>That's the link I followed last night. It gives the choices of Full or Streaming. I pick Full. Download and install (choosing Reinstall/Repair). I get an Adobe error about the verison of Flash the installer wants to install is old. Perhaps this is the issue? </p>

[TSR-JoshuaM]

<p><cite>Stormflint@Mistmoore wrote:</cite></p><blockquote><p>That's the link I followed last night. It gives the choices of Full or Streaming. I pick Full. Download and install (choosing Reinstall/Repair). I get an Adobe error about the verison of Flash the installer wants to install is old. Perhaps this is the issue? </p></blockquote><p>Does that patcher actually start after the flash error?</p><p>A good way to fix any flash issues you may have with our patcher would be to set Internet Explorer to your default browser, uninstall any flash on your system, re-install it using the link below, then set your default browser back to your preference.  I also recommend using the Install a New Copy option and directing it to your existing EQII game folder.</p><p><a href="http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe" target="_blank">Flash Player</a></p>

[Stormflint]

<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Stormflint@Mistmoore wrote:</cite></p><blockquote><p>That's the link I followed last night. It gives the choices of Full or Streaming. I pick Full. Download and install (choosing Reinstall/Repair). I get an Adobe error about the verison of Flash the installer wants to install is old. Perhaps this is the issue? </p></blockquote><p>Does that patcher actually start after the flash error?</p><p>A good way to fix any flash issues you may have with our patcher would be to set Internet Explorer to your default browser, uninstall any flash on your system, re-install it using the link below, then set your default browser back to your preference.  I also recommend using the Install a New Copy option and directing it to your existing EQII game folder.</p><p><a href="http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe" target="_blank">Flash Player</a></p></blockquote><p>I installed the newest flash and still get the Adobe error, but the launcher starts and then gives me the 1001 error.</p>

[TSR-JoshuaM]

<p><cite>Stormflint@Mistmoore wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Stormflint@Mistmoore wrote:</cite></p><blockquote><p>That's the link I followed last night. It gives the choices of Full or Streaming. I pick Full. Download and install (choosing Reinstall/Repair). I get an Adobe error about the verison of Flash the installer wants to install is old. Perhaps this is the issue? </p></blockquote><p>Does that patcher actually start after the flash error?</p><p>A good way to fix any flash issues you may have with our patcher would be to set Internet Explorer to your default browser, uninstall any flash on your system, re-install it using the link below, then set your default browser back to your preference.  I also recommend using the Install a New Copy option and directing it to your existing EQII game folder.</p><p><a href="http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe" target="_blank">Flash Player</a></p></blockquote><p>I installed the newest flash and still get the Adobe error, but the launcher starts and then gives me the 1001 error.</p></blockquote><p>1001 are security related errors.  Make sure you are running it as an admin (right click and select Run as Admin) and have disabled your firewall/antivirus software as well.</p>

[Stormflint]

<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Stormflint@Mistmoore wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Stormflint@Mistmoore wrote:</cite></p><blockquote><p>That's the link I followed last night. It gives the choices of Full or Streaming. I pick Full. Download and install (choosing Reinstall/Repair). I get an Adobe error about the verison of Flash the installer wants to install is old. Perhaps this is the issue? </p></blockquote><p>Does that patcher actually start after the flash error?</p><p>A good way to fix any flash issues you may have with our patcher would be to set Internet Explorer to your default browser, uninstall any flash on your system, re-install it using the link below, then set your default browser back to your preference.  I also recommend using the Install a New Copy option and directing it to your existing EQII game folder.</p><p><a href="http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe" target="_blank">Flash Player</a></p></blockquote><p>I installed the newest flash and still get the Adobe error, but the launcher starts and then gives me the 1001 error.</p></blockquote><p>1001 are security related errors.  Make sure you are running it as an admin (right click and select Run as Admin) and have disabled your firewall/antivirus software as well.</p></blockquote><p>It worked a week ago. What changed?</p>

[TSR-JoshuaM]

<p><cite>Stormflint@Mistmoore wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Stormflint@Mistmoore wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Stormflint@Mistmoore wrote:</cite></p><blockquote><p>That's the link I followed last night. It gives the choices of Full or Streaming. I pick Full. Download and install (choosing Reinstall/Repair). I get an Adobe error about the verison of Flash the installer wants to install is old. Perhaps this is the issue? </p></blockquote><p>Does that patcher actually start after the flash error?</p><p>A good way to fix any flash issues you may have with our patcher would be to set Internet Explorer to your default browser, uninstall any flash on your system, re-install it using the link below, then set your default browser back to your preference.  I also recommend using the Install a New Copy option and directing it to your existing EQII game folder.</p><p><a href="http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe" target="_blank">Flash Player</a></p></blockquote><p>I installed the newest flash and still get the Adobe error, but the launcher starts and then gives me the 1001 error.</p></blockquote><p>1001 are security related errors.  Make sure you are running it as an admin (right click and select Run as Admin) and have disabled your firewall/antivirus software as well.</p></blockquote><p>It worked a week ago. What changed?</p></blockquote><p>With 1001 errors, you should be telling me what changed. <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /></p><p>Again, security errors, either profile permission related (resolved by Running as Admin) or security software (Antivirus/Firewall/Internet securitiy suites)</p>

[Stormflint]

<p>See PM.</p>

[TSR-JoshuaM]

<p>Got your PM.</p><p>So, did anything change on your end? <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p><p>Did you run through any of the suggestions?  It's part of the process.  I make a recommendation, you give it a shot, we rule it out or resolve the issue.  I only have so much information to work with (what you provide to me).</p>

[Stormflint]

<p>Disabled my AV and made sure link was set to "run as Admin"</p><p>Same error.</p>

[Stormflint]

<p>Last night I finally got a response to the ticket that I opened over the weekend. No offense to you or any of the guys who do chat, but I decided to call in to round this out. Talked to a guy named Sam. We disabled AV, the firewall, and cleared LP's cache. Same error. Before we end the call, Sam recommended that I uninstall and reinstall to a new directory. I downloaded the full game (13+GB in 3 hrs ain't bad) and I was able to launch the game via LP. I'll assume something in my original install directory was corrupted and wouldn't allow LP to connect.</p><p>Thanks for all your help and, again, sorry for my outburst.</p>

[TSR-JoshuaM]

<p>Sorry about that, I leave for the day right at 4pm PDT so you just missed me last night but I am very happy to hear that you were able to resolve it with Sam's recommendation.</p>